EtreCheck version: 5.2 (5029) Report generated: 2019-06-11 10:15:57 Download EtreCheck from https://etrecheck.com Runtime: 1:36 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Hardware Information: MacBook Pro (Retina, 15-inch, Late 2013) MacBook Pro Model: MacBookPro11,3 1 2.3 GHz Intel Core i7 (i7-4850HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 ok BANK 1/DIMM0 - 8 GB DDR3 1600 ok Battery: Health = Normal - Cycle count = 13 Video Information: Intel Iris Pro - VRAM: 1536 MB Color LCD 3360 x 2100 NVIDIA GeForce GT 750M - VRAM: 2 GB Drives: disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 355.18 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) Mounted Volumes: disk1s1 - Macintosh HD 500.07 GB (142.03 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] (Shared - 2.15 GB used) APFS Mount point: /private/var/vm Network: Interface usbmodem1451: Arduino Uno 2 Interface usbmodem1411: Arduino Uno Interface en5: iPad Interface en4: iPhone Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.5 (18F132) Time since boot: About 5 days Notifications: /Applications/EtreCheck.app 5 notifications Security: Gatekeeper: Enabled System Integrity Protection: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/Application Support/Steam/com.valvesoftware.steam.ipctool.plist Executable: ~/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/ipcserver Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/PT.updd.plist Executable: /Library/PrivilegedHelperTools/PT.updd Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/.dat0110.000 Executable: /usr/bin/osascript -e 'tell application "Folder Actions Dispatcher" to tick' Details: Launchd config file is hidden - possibly adware Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.utilityData.plist Executable: ~/Library/utilityData/utilityData.app/Contents/MacOS/utilityData Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK 32-bit Applications: 16 32-bit apps Kernel Extensions: /Applications/InsomniaX.app Insomnia_r11.kext (Andrew James, 2.1.7 - SDK 10.9) /Applications/Parallels Desktop.app prl_hypervisor.kext (Parallels, Inc., 11.0.2 31348 - SDK 10.9) prl_netbridge.kext (Parallels, Inc., 11.0.2 31348 - SDK 10.9) prl_usb_connect.kext (Parallels, Inc., 11.0.2 31348 - SDK 10.9) prl_vnic.kext (Parallels, Inc., 11.0.2 31348 - SDK 10.9) /Library/Extensions FTDIUSBSerialDriver.kext (Future Technology Devices International Limited, 2.3 - SDK 10.9) usbserial.kext (Jiangsu Qinheng Co., Ltd., 1.1.1 - SDK 10.9) /System/Library/Extensions BoseBluetoothDevices.kext (1.0.0) usb.kext (1.1.1 - SDK 10.6) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 158 Apple tasks [Running] 127 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 181 Apple tasks [Running] 122 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-06-20) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-02-14) [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-06-20) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-05-17) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-17) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.hp.help.tocgenerator.plist (? 11d191c4 - installed 2009-08-05) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-05-23) [Not Loaded] com.oracle.java.Java-Updater.plist (? a08fbf48 - installed 2019-04-02) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-05-17) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-05-17) [Loaded] org.macosforge.xquartz.startx.plist (? 2748570a - installed 2012-09-28) Launch Daemons: [Running] PT.updd.plist (? 0 - installed 2018-02-15) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2017-07-02) [Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-06-20) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-05-17) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-04-30) [Loaded] com.apple.aelwriter.plist (Apple - installed 2011-01-08) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-05-23) [Loaded] com.microsoft.office.licensing.helper.plist (? 0 - installed 2015-08-08) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-04-02) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-04-09) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-05-17) [Loaded] com.tunabellysoftware.TGFanHelper.plist (? 19176e1b - installed 2017-09-20) [Loaded] org.macosforge.xquartz.privileged_startx.plist (? 77ab826e - installed 2012-09-28) User Launch Agents: [Not Loaded] .dat0110.000 (? 0 - installed 2019-05-04) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-17) [Loaded] com.synology.SynologyDrive.plist (Synology Inc. - installed 2019-06-06) [Loaded] com.utilityData.plist (? 0 - installed 2019-04-29) [Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2019-06-10) [Other] com.wondershare.AnjoyTunesHelper.plist (? 0 - installed 2015-06-27) User Login Items: InsomniaX.app (Andrew James - installed 2018-06-17) (Application - /Applications/InsomniaX.app) SpeechSynthesisServer.app (Apple - installed 2019-05-23) (Application - /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app) com.adobe.SwitchBoard.monitor.plist (?) (MachInit - /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist) Internet Plug-ins: JavaAppletPlugin: Java 8 Update 211 build 12 (? - installed 2019-06-04) o1dbrowserplugin: 5.41.3.0 (? - installed 2015-12-17) OfficeLiveBrowserPlugin: 12.3.2 (? - installed 2012-02-07) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2018-06-20) FlashPlayer-10.6: 32.0.0.192 (Adobe Systems, Inc. - installed 2019-05-23) Silverlight: 5.1.30514.0 (? - installed 2018-06-17) Flash Player: 32.0.0.192 (Adobe Systems, Inc. - installed 2019-05-23) OnLiveGameClientDetector: OnLiveGameClientDetector 1.0.0 (? - installed 2011-05-20) googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11) SharePointBrowserPlugin: 14.4.7 (? - installed 2015-02-05) iPhotoPhotocast: 7.0 (Apple - installed 2011-04-07) SP7WebVideoPlugin: 1.0.0.0 (? - installed 2019-04-30) DirectorShockwave: 11.5.8r612 (? - installed 2010-08-18) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-23) BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-05-23) AirPlay: 2.0 (Apple - installed 2019-05-23) AppleAVBAudio: 740.1 (Apple - installed 2019-05-23) BridgeAudioSP: 5.46 (Apple - installed 2019-05-23) iSightAudio: 7.7.3 (Apple - installed 2019-05-23) Time Machine: Skip System Files: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 500.07 GB - Disk used: 358.04 GB Destinations: B*******d [Network] (Last used) Total size: 2.00 TB Total number of backups: 31 Oldest backup: 2017-01-13 01:52:06 Last backup: 2019-01-20 17:56:10 B*******d [Network] Total size: 2.00 TB Total number of backups: 31 Oldest backup: 2017-01-13 01:52:06 Last backup: 2019-01-20 17:56:10 15 local snapshots Oldest local snapshot: 2019-06-10 12:47:50 Last local snapshot: 2019-06-11 10:11:39 Performance: System Load: 2.60 (1 min ago) 2.05 (5 min ago) 1.81 (15 min ago) Nominal I/O speed: 0.21 MB/s File system: 22.68 seconds Write speed: 667 MB/s Read speed: 730 MB/s CPU Usage Snapshot: Type Overall System 4 % User 8 % Idle 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 32.93 % (?) Google Chrome 24.87 % (Google, Inc.) EtreCheck 16.35 % (App Store) Google Chrome Helper 15.91 % (Google, Inc.) mdworker_shared (6) 2.17 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 1005 MB (App Store) Finder 436 MB (Apple) Google Chrome Helper 312 MB (Google, Inc.) Google Chrome 311 MB (Google, Inc.) QuickLookSatellite 135 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 13 MB / 2 MB (Apple) netbiosd 1009 KB / 99 KB (Apple) Mail 189 KB / 59 KB (Apple) apsd 7 KB / 8 KB (Apple) rapportd 9 KB / 2 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 1.46 GB Used RAM: 9.08 GB Cached files: 5.46 GB Available RAM: 6.92 GB Swap Used: 184 MB Software Installs (past 30 days): Install Date Name (Version) 2019-05-15 Adobe Flash Player (32.0.0.192) 2019-05-17 TeamViewer (14.2.8352) 2019-05-23 Microsoft AutoUpdate (4.11.19051201) 2019-05-23 Microsoft Excel for Mac (16.16.19051200) 2019-05-23 Microsoft PowerPoint for Mac (16.16.19051200) 2019-05-23 Microsoft Word for Mac (16.16.19051200) 2019-06-04 Malwarebytes for Mac (1.0) 2019-06-04 "Malwarebytes for Mac Uninstaller" (1.0) 2019-06-04 EtreCheck (5.2) 2019-06-04 Gatekeeper Configuration Data (167) 2019-06-05 Synology Drive (5.1.4) Clean up: ~/Library/LaunchAgents/com.wondershare.AnjoyTunesHelper.plist ~/Library/Application Support/wondershare_TunesGo/Wondershare TunesGo Helper.app Executable not found Diagnostics Information (past 7 days): 2019-06-10 12:53:11 signpost_reporter CPU (4 times) Executable: /usr/libexec/signpost_reporter 2019-06-10 12:18:57 Finder.app CPU Executable: /System/Library/CoreServices/Finder.app 2019-06-09 15:03:47 backupd CPU Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2019-06-06 10:45:16 AdobeGCClient.app Crash Executable: /Library/Application Support/Adobe/*/AdobeGCClient.app Details: terminating with uncaught exception of type std::logic_error: basic_st ring::_S_construct NULL not valid abort() called 2019-06-06 10:35:24 Synology Drive.app Crash Executable: /Applications/Synology Drive.app Details: objc_msgSend() selector name: respondsToSelector: 2019-06-05 19:06:14 Google Chrome.app CPU Executable: /Applications/Google Chrome.app 2019-06-04 17:48:21 TimeMachineScheduler.prefPane Crash Executable: /Library/PreferencePanes/TimeMachineScheduler.prefPane Details: dyld: launch, running initializers /usr/lib/libSystem.B.dylib End of report