EtreCheck version: 5.6 (5212) Report generated: 2020-08-19 15:35:57 Download EtreCheck from https://etrecheck.com Runtime: 1:48 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: No problem - just checking Description: After updating to 10.15.6 my iMac crashes when left alone for a while. On restart I have to login twice. Have tried the combo update and als o resetting PRAM etc. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. More than one antivirus app - This machine has multiple antivirus apps installed. Small backup drive - Time Machine backup drive is too small. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 3.30 GHz Quad-Core Intel Core i5 (i5-6600) CPU: 4-core 32 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1333 BANK 0/DIMM1 - 8 GB DDR3 1333 BANK 1/DIMM0 - 8 GB DDR3 1333 BANK 1/DIMM1 - 8 GB DDR3 1333 Video Information: AMD Radeon R9 M395 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - Untitled (Journaled HFS+) 120.99 GB (223 MB used) disk1 - CT2000MX500SSD1 2.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 2.00 TB disk2 [APFS Virtual drive] 2.00 TB (Shared by 5 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 1.17 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.28 GB used) Mounted Volumes: disk0s2 - Untitled 120.99 GB (223 MB used, 120.77 GB free) Journaled HFS+ Mount point: /Volumes/Untitled disk2s1 - Macintosh HD - Data [APFS Virtual drive] 2.00 TB (Shared - 1.17 TB used, 833.68 GB available, 814.27 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk2s4 - VM [APFS VM] 2.00 TB (Shared - 2.15 GB used, 814.27 GB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 2.00 TB (Shared - 11.28 GB used, 833.68 GB available, 814.27 GB free) APFS Mount point: / Encrypted Read-only: Yes disk3s2 - T******************s 1.87 TB (1.33 TB used, 536.47 GB free) Mac OS Extended (Case-sensitive, Journaled) Disk Image Mount point: /Volumes/T******************s Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface en6: iPad Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled System Software: macOS Catalina 10.15.6 (19G2021) Time since boot: About 2 hours Notifications: ClamXAV UI Helper.app 2 notifications EtreCheck.app one notification CCC User Agent.app 11 notifications Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple, ClamXAV, and CleanMyMac Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.privax.osx.provpn.userinit.plist Executable: /Library/Application Support/HmaProVpn/hub/userinit.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.cisco.finditserver.plist Executable: /Applications/FindIT.app/Contents/FindIT/FindITServer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.crashplan.engine.plist Executable: /Applications/CrashPlan.app/Contents/MacOS/CrashPlanService -Dapp -Xmn10m -Xms15m -Xmx1024m -DappBaseName -Djava.awt.headless -Dfile.encoding -Dsun.net.inetaddr.ttl -Dnetworkaddress.cache.ttl -Dsun.net.inetaddr.negative.ttl -Dnetworkaddress.cache.negative.ttl -DCP_USER_NAME -DCP_USER_HOME -cp lib/com.backup42.desktop.jar:lang com.backup42.service.CPService CP_USER_NAME CP_USER_HOME Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.privax.osx.provpn.update.plist Executable: /Library/Application Support/HmaProVpn/components/update/update.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.livescribe.PenCommService.plist Executable: /Library/Application Support/Livescribe/PenComm/PenCommService --daemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.privax.osx.provpn.uninstall.plist Executable: /Library/Application Support/HmaProVpn/hub/autouninstall.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.privax.osx.provpn.home.userinit.plist Executable: ~/Library/Application Support/HmaProVpn/hub/userinit.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Application Support/HmaProVpn/hub/launchd/com.privax.osx.provpn.racoonrun.plist Executable: /Library/Application Support/HmaProVpn/hub/modules/030_racoonrun.sh backup Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.privax.osx.provpn.init.plist Executable: /Library/Application Support/HmaProVpn/hub/init.sh Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Apps: 1 32-bit Applications: 2 32-bit apps Kernel Extensions: /Library/Extensions LivescribeSmartpen.kext (1.0) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 161 Apple tasks [Running] 135 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 182 Apple tasks [Running] 120 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-12) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-08-12) [Running] com.privax.osx.provpn.update-agent.plist (Privax LTD - installed 2020-05-19) [Loaded] com.privax.osx.provpn.userinit.plist (? 67c085ac - installed 2020-05-19) [Running] uk.co.canimaansoftware.ClamXAV.UI-Helper.plist (Mark Allan - installed 2020-08-11) [Loaded] uk.co.canimaansoftware.ClamXAV.UninstallWatcher.plist (Mark Allan - installed 2019-05-22) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-07-25) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2020-08-17) [Running] com.cisco.finditserver.plist (? 3794cce7 - installed 2020-04-04) [Other] com.crashplan.engine.plist (? 0 - installed 2018-01-09) [Other] com.livescribe.PenCommService.plist (? ce8953a9 - installed 2016-01-08) [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2020-05-14) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-08-12) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-10-08) [Loaded] com.privax.osx.provpn.init.plist (? 7a8b0cb3 - installed 2020-05-19) [Loaded] com.privax.osx.provpn.uninstall.plist (? 8e11f066 - installed 2020-05-19) [Loaded] com.privax.osx.provpn.update.plist (? fd9cf200 - installed 2020-05-19) [Running] uk.co.canimaansoftware.ClamXAV.Engine.plist (Mark Allan - installed 2020-07-27) [Running] uk.co.canimaansoftware.ClamXAV.HelperTool.plist (Mark Allan - installed 2020-08-16) [Loaded] uk.co.canimaansoftware.ClamXAV.HelperToolUpdater.plist (Mark Allan - installed 2018-12-30) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-14) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-14) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2020-08-19) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2020-07-29) [Loaded] com.privax.osx.provpn.home.userinit.plist (? 0 - installed 2020-06-21) User Login Items: [Running] 1Password Extension Helper (AgileBits Inc. - installed 2020-07-29) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2020-07-29) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Running] CCC User Agent (Bombich Software, Inc. - installed 2020-08-17) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Not Loaded] Autoupdate (Mark Allan - installed 2020-08-11) Modern Login Item /Applications/ClamXAV.app/Contents/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app [Not Loaded] LaunchAtLoginHelper (App Store - installed 2020-06-17) Modern Login Item /Applications/CleanMyDrive 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2020-08-19) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Problem Reporter (MacPaw Inc. - installed 2020-08-19) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Problem Reporter Sandboxed.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-08-19) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] 96HLSU34RN.com.privax.osx.provpn.helper (Privax LTD - installed 2020-06-03) Modern Login Item /Applications/HMA VPN.app/Contents/Library/LoginItems/96HLSU34RN.com.privax.osx.provpn.helper.app [Not Loaded] SpeedTestHelper (App Store - installed 2020-07-29) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-12-28) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-08-13) Silverlight: 5.1.50428.0 (? - installed 2016-07-31) AdobePDFViewer: 20.012.20041 (Adobe Systems, Inc. - installed 2020-08-13) Flash Player: 32.0.0.414 (Adobe Inc. - installed 2020-08-12) FlashPlayer-10.6: 32.0.0.414 (Adobe Inc. - installed 2020-08-12) User Internet Plug-ins: WebEx64: 1.1.0 (? - installed 2019-07-25) Safari Extensions: 1Password (AgileBits Inc. - installed 2020-07-29) AdBlock Engine (App Store - installed 2020-06-17) AdBlock Icon (App Store - installed 2020-06-17) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-07-25) Backup: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 2.00 TB - Disk used: 1.19 TB Destinations: T***************1 [Local] Total size: 2.00 TB Total number of backups: 36 Oldest backup: 2020-05-22 21:53:01 Last backup: 2020-08-15 16:22:43 T***************2 [Local] Total size: 2.00 TB Total number of backups: 40 Oldest backup: 2020-04-19 06:35:24 Last backup: 2020-08-16 08:38:25 K******M [Network] (Last used) Total size: 1.87 TB Total number of backups: 32 Oldest backup: 2020-07-04 00:33:34 Last backup: 2020-08-19 14:48:07 8 local snapshots Oldest local snapshot: 2020-08-18 15:16:37 Last local snapshot: 2020-08-19 14:43:08 3rd party backup: Carbon Copy Cloner Performance: System Load: 3.82 (1 min ago) 2.78 (5 min ago) 1.93 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 21.35 seconds Write speed: 471 MB/s Read speed: 514 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 6 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheck 17.57 % (App Store) Other processes 11.09 % (?) deleted 4.06 % (Apple) HP Device Monitor 0.89 % (HP Inc.) CleanMyMac X HealthMonitor.app 0.57 % (MacPaw Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 617 MB (App Store) Tweetbot 505 MB (App Store) Safari 419 MB (Apple) TV 335 MB (Apple) App Store 261 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 805 MB / 503 MB (?) Tweetbot 4 MB / 347 KB (App Store) com.apple.WebKit.Networking.xpc 1 MB / 390 KB (Apple) rapportd 115 KB / 52 KB (Apple) Mail 18 KB / 9 KB (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 13.09 GB Used RAM: 12.66 GB Cached files: 6.25 GB Available RAM: 19.34 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-08-04 Gemini 2 (2.6.7) 2020-08-09 XProtectPlistConfigData (2128) 2020-08-12 Adobe Flash Player (32.0.0.414) 2020-08-12 Microsoft AutoUpdate (4.26.20081000) 2020-08-12 Microsoft Excel (16.40.20081000) 2020-08-12 Microsoft OneNote (16.40.20081000) 2020-08-12 Microsoft Outlook (16.40.20081000) 2020-08-12 Microsoft Word (16.40.20081000) 2020-08-12 Microsoft PowerPoint (16.40.20081000) 2020-08-12 ARMDC Agent Installer (1.0.0) 2020-08-13 macOS Catalina 10.15.6 Supplemental Update 2020-08-13 Adobe Acrobat Reader DC (20.012.20041) (20.012.20041) 2020-08-16 Ring (2.7.1) 2020-08-18 macOS Catalina 10.15.6 Update 2020-08-18 MRTConfigData (1.64) 2020-08-19 EtreCheck (5.6) Clean up: /Library/LaunchDaemons/com.crashplan.engine.plist /Applications/CrashPlan.app/Contents/MacOS/CrashPlanService Executable not found Diagnostics Information (past 7-30 days): End of report