EtreCheck version: 5.4.3 (5052) Report generated: 2019-10-28 12:00:53 Download EtreCheck from https://etrecheck.com Runtime: 2:04 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Small backup drive - Time Machine backup drive is too small. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 1 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by Apple BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac 4096 x 2304 Drives: disk0 - Samsung Portable SSD X5 500.11 GB (Solid State - TRIM: Yes) External 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.79 GB disk2 [APFS Virtual drive] 499.79 GB (Shared by 5 volumes) disk2s1 - m**********************************s (APFS) [APFS Virtual drive] (Shared - 187.37 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - m***********************5 (APFS) (Shared - 10.58 GB used) disk1 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 200.04 GB disk4 [APFS Virtual drive] 200.04 GB (Shared by 5 volumes) disk4s1 - m************************************s (APFS) (Shared - 4.34 GB used) disk4s2 - Preboot (APFS) [APFS Preboot] (Shared) disk4s3 - Recovery (APFS) [Recovery] (Shared) disk4s4 - VM (APFS) [APFS VM] (Shared) disk4s5 - m*************************D (APFS) (Shared - 10.74 GB used) disk1s3 - m***************************************e (Journaled HFS+) 399.68 GB (223.85 GB used) disk1s4 [APFS Container] 400.00 GB disk3 [APFS Virtual drive] 400.00 GB (Shared by 1 volumes) disk3s1 - m**********************************p (APFS) (Shared - 84.88 GB used) Mounted Volumes: disk1s3 - m***************************************e 399.68 GB (223.85 GB used - 175.83 GB free) Journaled HFS+ Mount point: /Volumes/m***************************************e disk2s1 - m**********************************s [APFS Virtual drive] 499.79 GB (Shared - 187.37 GB used - 298.92 GB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 499.79 GB (Shared - 2.15 GB used - 298.92 GB free) APFS Mount point: /private/var/vm disk2s5 - m***********************5 499.79 GB (Shared - 10.58 GB used - 298.92 GB free) APFS Mount point: / Read-only: Yes disk3s1 - m**********************************p 400.00 GB (Shared - 84.88 GB used - 314.97 GB free) APFS Mount point: /Volumes/m**********************************p disk4s1 - m************************************s 200.04 GB (Shared - 4.34 GB used - 179.93 GB free) APFS Mount point: /Volumes/m************************************s disk4s5 - m*************************D 200.04 GB (Shared - 10.74 GB used - 179.93 GB free) APFS Mount point: /Volumes/m*************************D Network: Interface usbmodem142300: MT65xx Preloader Interface en0: Ethernet Interface en5: iPhone Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15 (19A603) Time since boot: Less than an hour Notifications: /Applications/Safari.app 3 notifications (Deleted) 2 notifications (2 scheduled) Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: F-Secure Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.f-secure.orspclient.plist Executable: /usr/local/f-secure/bin/orspwrapper.sh --daas2-data ./orspclient/etc --http-port 0 Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.dropbox.DropboxMacUpdate.agent.plist Executable: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.f-secure.fsmac.guts2downloader.plist Executable: /usr/local/f-secure/bin/fsupdated_guts2 --download Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.f-secure.fsmac.licensetool.plist Executable: /usr/local/f-secure/bin/launchd_wrapper com.f-secure.fsmac.licensetool /usr/local/f-secure/fssp/bin/licensetool --update Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.f-secure.relauncher.plist Executable: /usr/local/f-secure/bin/relaunch Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.f-secure.fsmac.fsupdated_guts2.plist Executable: /usr/local/f-secure/bin/fsupdated_guts2 Details: Exact match found in the whitelist - probably OK 32-bit Applications: One 32-bit app Kernel Extensions: /Library/Application Support/Logitech.localized/Logitech Options.localized LogiMgrDriver.kext (Logitech Inc., 8.02.1 - SDK 10.13) /Library/Extensions fsauth.kext (F-Secure Corporation, 0.5.0 - SDK 10.13) Dropbox.kext (Dropbox, Inc., 1.7.9 - SDK 10.11) SamsungPortableSSDDriverX.kext (Samsung Electronics, 1.5.09 - SDK 10.12) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 180 Apple tasks [Running] 112 Apple tasks System Launch Daemons: [Not Loaded] 30 Apple tasks [Loaded] 182 Apple tasks [Running] 124 Apple tasks Launch Agents: [Running] com.f-secure.fsmac.gui.plist (F-Secure Corporation - installed 2019-10-19) [Loaded] com.f-secure.relauncher.plist (? 828eee6e - installed 2019-10-02) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-10-03) [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2019-10-05) [Not Loaded] com.oracle.java.Java-Updater.plist (? bdc003c - installed 2019-10-06) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-07) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-09-24) [Loaded] com.f-secure.fsavd.dbhelper.plist (F-Secure Corporation - installed 2019-10-19) [Other] com.f-secure.fsavd.plist (F-Secure Corporation - installed 2019-10-19) [Running] com.f-secure.fscsafeadmind.plist (F-Secure Corporation - installed 2019-10-02) [Running] com.f-secure.fscsafesettingsd.plist (F-Secure Corporation - installed 2019-10-02) [Running] com.f-secure.fsctelemetryd.plist (F-Secure Corporation - installed 2019-10-02) [Loaded] com.f-secure.fsmac.fsupdated_guts2.plist (? 9d885777 - installed 2019-10-02) [Loaded] com.f-secure.fsmac.guts2downloader.plist (? bb54cf35 - installed 2019-10-02) [Loaded] com.f-secure.fsmac.licensetool.plist (? 74c94ac7 - installed 2019-10-02) [Running] com.f-secure.orspclient.plist (? 4d2e8df8 - installed 2019-10-02) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-10-03) [Running] com.informer.mac.service.plist (Andrey Popov - installed 2017-06-11) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-10-23) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-05-06) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-10-05) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-22) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (? 0 - installed 2019-08-15) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2019-10-28) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2019-10-28) User Login Items: 2BUA8C4S2C.com.agilebits.onepassword4-helper (AgileBits Inc. - installed 2019-09-20) (Modern Login Item - /Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app) Copy'em Paste Auto Launcher (App Store - installed 2019-10-25) (Modern Login Item - /Applications/Copy'em Paste.app/Contents/Library/LoginItems/Copy'em Paste Auto Launcher.app) LoginHelper (FIPLAB Ltd - installed 2019-09-17) (Modern Login Item - /Applications/Memory Clean 2.app/Contents/Library/LoginItems/LoginHelper.app) WeatherWidgetHelper (App Store - installed 2019-02-20) (Modern Login Item - /Applications/Weather Widget.app/Contents/Library/LoginItems/WeatherWidgetHelper.app) Internet Plug-ins: Flip4Mac WMV Plugin: 3.3.8.1 (? - installed 2016-11-10) FlashPlayer-10.6: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-09) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-10-27) AdobePDFViewer: 19.021.20049 (Adobe Systems, Inc. - installed 2019-10-27) Flash Player: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-09) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-09-13) PepperFlashPlayer: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-09) Silverlight: 5.1.50901.0 (? - installed 2016-12-18) DirectorShockwave: 12.2.5r195 (? - installed 2016-11-10) JavaAppletPlugin: Java 8 Update 231 build 11 (? - installed 2019-10-22) Safari Extensions: 1Password.safariextz - AgileBits - https://agilebits.com/onepassword (installed 2018-09-17) 1Password Safari Extension Companion - AgileBits Inc. (installed 2019-09-20) ABP - App Store (installed 2019-05-19) ABP Control Panel - App Store (installed 2019-05-19) Browsing protection - F-Secure Corporation (installed 2019-10-19) Fixerrific - App Store (installed 2019-10-08) Honey - App Store (installed 2019-10-22) 3rd Party Preference Panes: Flash Player (installed 2019-09-24) Java (installed 2019-10-22) Safe Anywhere Mac Settings (installed 2019-10-19) Time Machine: Skip System Files: No Auto backup: Yes Volumes being backed up: m***********************5: Disk size: 499.79 GB - Disk used: 200.87 GB Destinations: m***************************************e [Local] (Last used) Total size: 399.68 GB Total number of backups: 13 Oldest backup: 2019-10-24 14:32:55 Last backup: 2019-10-28 11:49:20 4 local snapshots Oldest local snapshot: 2019-10-28 08:52:01 Last local snapshot: 2019-10-28 11:46:48 Performance: System Load: 15.49 (1 min ago) 7.22 (5 min ago) 2.94 (15 min ago) Nominal I/O speed: 15.96 MB/s File system: 24.18 seconds Write speed: 1786 MB/s Read speed: 2366 MB/s CPU Usage Snapshot: Type Overall System 7 % User 7 % Idle 86 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 47.14 % (?) EtreCheck 5.97 % (App Store) accountsd 1.85 % (Apple) ContactsAccountsService 0.28 % (Apple) corespotlightd 0.26 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 556 MB (App Store) Mail 434 MB (Apple) Weather Widget 266 MB (App Store) com.apple.SafariServices.ExtensionHelper.xpc (2) 258 MB (Apple) talagent 92 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 107 KB / 104 KB (?) Mail 121 KB / 44 KB (Apple) Extension.appex 17 KB / 10 KB (App Store) SystemUIServer 0 B / 64 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 978 MB Used RAM: 5.12 GB Cached files: 1.93 GB Available RAM: 2.88 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-10-01 Numbers (6.0) 2019-10-01 Pages (8.0) 2019-10-06 JDK 13 (13.0.0.0.) 2019-10-06 UniFi (5.11.50) 2019-10-06 Java 8 Update 221 (1.0) 2019-10-07 Safari (13.0.2) 2019-10-08 Twitterrific (5.4.3) 2019-10-08 The Enchanted World (1.0.3) 2019-10-08 Frogger TT (1.0.3) 2019-10-08 Speed Demons (1.0.2) 2019-10-09 Adobe Flash Player (32.0.0.270) 2019-10-09 Adobe Pepper Flash Player (32.0.0.270) 2019-10-10 Sayonara Wild Hearts (1.0.0) 2019-10-10 Microsoft Remote Desktop (8.0.30030) 2019-10-11 Logitech Options (8.02) 2019-10-11 Twitter (8.0) 2019-10-19 Adobe Acrobat Reader DC (19.021.20048) (19.021.20048) 2019-10-19 EtreCheck (5.4.3) 2019-10-19 Ziggo Safe Online (1) 2019-10-19 OneDrive (19.152.1013) 2019-10-20 PAC-MAN Party Royale (1.0.07) 2019-10-21 Music Converter (1.5.5) 2019-10-22 Java 8 Update 231 (1.0) 2019-10-22 Honey (11.6.5) 2019-10-22 Smart Converter (3.0.0) 2019-10-23 Microsoft AutoUpdate (4.16.19102103) 2019-10-23 WhatsApp (0.3.5149) 2019-10-25 Copy'em Paste (2.8.0) 2019-10-27 Adobe Acrobat Reader DC (19.021.20049) (19.021.20049) 2019-10-28 XProtectPlistConfigData (2106) 2019-10-28 MRTConfigData (1.50) 2019-10-28 Delete Apps (2.0) 2019-10-28 Avira Security (1.18.1) 2019-10-28 Avira Antivirus Diagnostics Information (past 7 days): 2019-10-28 11:56:23 Kernel Panic 2019-10-28 09:59:58 F-Secure Mac Protection.app - Crash Executable: /Applications/Ziggo Safe Online/F-Secure Mac Protection.app Details: dyld: in dlopen_preflight() ˜îˇˇá