EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-06-18 13:27:51 Download EtreCheckPro from https://etrecheck.com Runtime: 2:30 Performance: Excellent Problem: Computer is too slow Description: Computer slows down over 5-7 days, speed returns after restart. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (M1, 2020) MacBook Air Model: MacBookAir10,1 2.40 GHz Apple M1 (m1) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 3 Video Information: Apple M1 DELL U2720Q 5120 x 2880 Drives: disk0 - APPLE SSD AP2048Q 2.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (Shared - 8 MB used) disk1s2 - xART (APFS) (Shared - 6 MB used) disk1s3 - Hardware (APFS) (Shared - 655 KB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 20 KB used) disk0s2 [APFS Container] 2.00 TB disk3 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (Shared - 15.31 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 305 MB used) disk3s3 - Recovery (APFS) [Recovery] (Shared - 1.01 GB used) disk3s4 - Update (APFS) (Shared - 4 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (Shared - 1.55 TB used) disk3s6 - VM (APFS) [APFS VM] (Shared - 15.03 GB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (Shared - 3.02 GB used) disk2s2 - Update (APFS) (Shared - 29 KB used) disk4 - Mercury Elite Pro Quad D 2.00 TB External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 [APFS Container] 2.00 TB disk10 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes) disk10s2 - T**********e (APFS) (Shared - 1.80 TB used) disk5 - Mercury Elite Pro Quad A 2.00 TB External USB 5 Gbit/s USB disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 [APFS Container] 2.00 TB disk9 [APFS Virtual drive] 2.00 TB (Shared by 5 volumes) disk9s1 - N********** - Data (APFS) (Shared - 1.86 TB used) disk9s2 - Preboot (APFS) [APFS Preboot] (Shared - 20 KB used) disk9s3 - Recovery (APFS) [Recovery] (Shared - 20 KB used) disk9s4 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk9s5 - N********p (APFS) (Shared - 14.96 GB used) disk5s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk6 - Mercury Elite Pro Quad C 1.00 TB External USB 5 Gbit/s USB disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 [APFS Container] 1000.00 GB disk7 [APFS Virtual drive] 1000.00 GB (Shared by 1 volumes) disk7s1 - M***a (APFS) (Shared - 614.10 GB used) disk8 - Mercury Elite Pro Quad B 2.00 TB External USB 5 Gbit/s USB disk8s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk8s2 - O*********D (Journaled HFS+) 1.94 TB (1.39 TB used) disk8s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk8s4 (MS-DOS FAT12) 60.05 GB (58.12 GB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] 524 MB (Shared - 8 MB used, 505 MB free) APFS Mount point: /System/Volumes/iSCPreboot disk1s2 - xART 524 MB (Shared - 6 MB used, 505 MB free) APFS Mount point: /System/Volumes/xarts disk1s3 - Hardware 524 MB (Shared - 655 KB used, 505 MB free) APFS Mount point: /System/Volumes/Hardware disk3s1s1 - Macintosh HD [APFS Snapshot] 2.00 TB (Shared - 15.31 GB used, 455.14 GB available, 417.14 GB free) APFS Mount point: / Read-only: Yes disk3s2 - Preboot [APFS Preboot] 2.00 TB (Shared - 305 MB used, 417.14 GB free) APFS Mount point: /System/Volumes/Preboot disk3s4 - Update 2.00 TB (Shared - 4 MB used, 417.14 GB free) APFS Mount point: /System/Volumes/Update disk3s5 - Data [APFS Virtual drive] 2.00 TB (Shared - 1.55 TB used, 455.14 GB available, 417.14 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk3s6 - VM [APFS VM] 2.00 TB (Shared - 15.03 GB used, 417.14 GB free) APFS Mount point: /System/Volumes/VM disk7s1 - M***a 1000.00 GB (Shared - 614.10 GB used, 387.24 GB available, 385.69 GB free) APFS Mount point: /Volumes/M***a Owners enabled: No disk8s2 - O*********D 1.94 TB (1.39 TB used, 550.76 GB available, 549.11 GB free) Journaled HFS+ Mount point: /Volumes/O*********D Owners enabled: No disk8s4 60.05 GB (58.12 GB used, 1.93 GB free) MS-DOS FAT12 Mount point: /Volumes/Untitled disk9s1 - N********** - Data 2.00 TB (Shared - 1.86 TB used, 121.79 GB available, 120.10 GB free) APFS Mount point: /Volumes/N********** - Data Owners enabled: No disk9s5 - N********p 2.00 TB (Shared - 14.96 GB used, 120.10 GB free) APFS Mount point: /Volumes/N********p Read-only: Yes disk10s2 - T**********e 2.00 TB (Shared - 1.80 TB used, 202.72 GB free) APFS Mount point: /Volumes/T**********e Network: Interface en3: Ethernet Adaptor (en3) Interface en6: USB 10/100/1000 LAN Interface en5: Ethernet Adaptor (en5) Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 142.13 GB available System Software: macOS Big Sur 11.4 (20F71) Time since boot: About 3 days Notifications: Creative Cloud.app 4 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Restrictive app permissions - possibly adware Apps: 19 Kernel Extensions: /Library/Extensions [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) /Volumes/O*********D/A**********s/TuneClone.app [Not Loaded] TuneClone_Virtual_CDWriter_64Bits.kext - com.tuneclone.driver.TuneClone_Virtual_CDWriter (1.0.0d1) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 198 Apple tasks [Running] 118 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 209 Apple tasks [Running] 114 Apple tasks [Other] 2 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-03-23) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-05-10) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-06-10) [Running] com.kensington.trackballworks.plist (Kensington Computer Products Group - installed 2021-02-22) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-05-28) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2020-09-25) [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2020-09-25) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2020-09-25) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-05-10) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-06-15) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-05-28) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-23) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2020-09-25) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-09-25) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-03-26) [Other] com.shirtpocket.backupbytime.plist (? 0 - installed 2021-04-22) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2021-06-10) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] Billings Pro Sync Helper (Marketcircle Inc - installed 2021-03-29) Modern Login Item /Applications/Billings Pro.app/Contents/Library/LoginItems/Billings Pro Sync Helper.app [Running] Dropbox (Dropbox, Inc. - installed 2021-06-12) Application /Applications/Dropbox.app [Running] RightFont 5 (LIYI CHENG - installed 2021-05-02) Application /Applications/RightFont 5.app [Not Loaded] RightFontHelper (LIYI CHENG - installed 2021-05-02) Modern Login Item /Applications/RightFont 5.app/Contents/Library/LoginItems/RightFontHelper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-10) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-05-10) AdobePDFViewer: 21.005.20048 (Adobe Systems, Inc. - installed 2021-06-10) Safari Extensions: Honey (App Store - installed 2021-06-09) 3rd Party Preference Panes: KensingtonWorks (Kensington Computer Products Group - installed 2021-02-22) WacomTablet (Wacom Technology Corp. - installed 2020-09-25) Backup: Auto backup: Yes Destinations: T**********e [Local] (Last used) Total size: 2.00 TB Total number of backups: 56 Oldest backup: 2021-03-29 12:17:58 Last backup: 2021-06-18 12:58:53 24 local snapshots Oldest local snapshot: 2021-06-17 13:52:38 Last local snapshot: 2021-06-18 12:56:08 3rd party backup: Super Duper! Performance: System Load: 3.74 (1 min ago) 3.51 (5 min ago) 3.41 (15 min ago) Nominal I/O speed: 0.91 MB/s File system: 7.72 seconds Write speed: 2847 MB/s Read speed: 2286 MB/s CPU Usage Snapshot: Type Overall System: 9 % User: 16 % Idle: 74 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 34.96 % (Apple) Finder 32.36 % (Apple) CEPHtmlEngine Helper (6) 23.26 % (Adobe Systems, Inc.) kernel_task 12.80 % (Apple) EtreCheckPro 10.98 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Telegram 957 MB (John Preston) com.apple.WebKit.WebContent (11) 777 MB (Apple) EtreCheckPro 536 MB (Etresoft, Inc.) kernel_task 495 MB (Apple) CEPHtmlEngine Helper (6) 406 MB (Adobe Systems, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 68 MB / 5 MB (Apple) Dropbox 7 MB / 4 MB (Dropbox, Inc.) Mail 9 MB / 56 KB (Apple) com.apple.WebKit.Networking 1 MB / 491 KB (Apple) netbiosd 1 MB / 87 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Finder 14 (Apple) CEPHtmlEngine Helper (6) 11 (Adobe Systems, Inc.) WindowServer 9 (Apple) RTProtectionDaemon 5 (Malwarebytes Corporation) Adobe Illustrator 3 (Adobe Systems, Inc.) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 16 MB Used RAM: 15.53 GB Cached files: 461 MB Available RAM: 477 MB Swap Used: 13.18 GB Software Installs (past 60 days): Install Date Name (Version) 2021-04-21 GarageBand (10.4.3) 2021-04-24 macOS 11.2.3 (11.2.3) 2021-04-26 product (0) 2021-04-26 Mobile Device (1.0.0.0) 2021-04-29 Zoom (5.6.4.765) 2021-05-12 Adobe Acrobat DC (21.001.20155) (21.001.20155) 2021-06-01 Numbers (11.1) 2021-06-01 Keynote (11.1) 2021-06-01 Pages (11.1) 2021-06-03 macOS 11.4 (11.4) 2021-06-03 RosettaUpdateAuto (1.0.0.0.1.1620826415) 2021-06-03 MRTConfigData (1.79) 2021-06-09 Sparkle (3.1) 2021-06-09 Honey (12.8.6) 2021-06-10 Adobe Acrobat DC (21.005.20048) (21.005.20048) 2021-06-12 XProtectPlistConfigData (2148) 2021-06-15 Malwarebytes for Mac (1.0) 2021-06-18 MSG Viewer for Outlook Trial 3 (3.99.2) Clean up: ~/Library/LaunchAgents/com.shirtpocket.backupbytime.plist /Applications/SuperDuper!.app/Contents/Helpers/sdbackupbytime Executable not found Diagnostics Information (past 7-30 days): 2021-06-18 09:18:12 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2021-06-16 11:40:08 Telegram.app Hang Executable: /Applications/Telegram.app 2021-06-15 11:24:37 mdsync High CPU Use (3 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2021-06-12 08:37:23 Dropbox.app High CPU Use (2 times) Executable: /Applications/Dropbox.app 2021-06-11 16:25:18 backupd High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2021-06-11 16:14:21 Safari.app Crash Executable: /Applications/Safari.app Details: Enabled App Extensions: com.joinhoney.extension (4NREU46PA6) (Version: 59 - Display Version: 1 2.8.6) Honey End of report