EtreCheckPro version: 6.4.3 (6E010)
Report generated: 2021-04-24 09:56:01
Download EtreCheckPro from https://etrecheck.com
Runtime: 4:35
Performance: Good

Problem: Computer is too slow

Major Issues:
  Anything that appears on this list needs immediate attention. 
  No Time Machine backup - Time Machine backup not found.
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
  Heavy CPU usage - Some processes are using an unusually high amount of CPU.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  System modifications - There are a large number of system modifications running in the background.
  Runaway user process - A user process is using a large percentage of your CPU.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)
  MacBook Pro Model: MacBookPro13,2
  2,9 GHz Dual-Core Intel Core i5 (i5-6267U) CPU: 2-core
  8 GB RAM - Not upgradeable
    BANK 0/DIMM0 - 4 GB LPDDR3 2133  
    BANK 1/DIMM0 - 4 GB LPDDR3 2133  
  Battery: Health = Normal - Cycle count = 38

Video Information:
  Intel Iris Graphics 550 - VRAM: 1536 MB
    Color LCD (built-in) 2880 x 1800

Drives:
  disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 150.34 GB
      disk1 [APFS Virtual drive] 150.34 GB (Shared by 6 volumes)
        disk1s1 - M******************n (APFS) [APFS Virtual drive] (Shared - 59.39 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 431 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
        disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used)
          disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used)
        disk1s6 - Update (APFS) (Shared - 2 MB used)
    disk0s3 - Data (Journaled HFS+) 100.22 GB (58.80 GB used)

Mounted Volumes:
  disk0s3 - Data
    100.22 GB (58.80 GB used, 41.42 GB free)
    Journaled HFS+
    Mount point: /Volumes/Data

  disk1s1 - M******************n [APFS Virtual drive]
    150.34 GB (Shared - 59.39 GB used, 74.25 GB available, 73.64 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s2 - Preboot [APFS Preboot]
    150.34 GB (Shared - 431 MB used, 73.64 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk1s4 - VM [APFS VM]
    150.34 GB (Shared - 1.07 GB used, 73.64 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk1s5s1 - Macintosh HD [APFS Snapshot]
    150.34 GB (Shared - 15.05 GB used, 74.25 GB available, 73.64 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk1s6 - Update
    150.34 GB (Shared - 2 MB used, 73.64 GB free)
    APFS
    Mount point: /System/Volumes/Update

Network:
  Interface lpss-serial1: LPSS Serial Adapter (1)
  Interface lpss-serial2: LPSS Serial Adapter (2)
  Interface en8: AirCard 790S
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en6: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 2.98 GB available

System Software:
  macOS Big Sur 11.2.3 (20D91) 
  Time since boot: Less than an hour

Notifications:
  EtreCheckPro.app
    2 notifications

  FrontendAgent.app
    one notification

Security:
  Gatekeeper: App Store
  System Integrity Protection: Enabled

  Antivirus software: Apple and Malwarebytes

Unsigned Files:
  Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist
    Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/net.12322000620232807038.E9F6F8AC-530F-4C9F-AC17-27CEAF12CB78.plist
    Executable: /Library/Application Support/com.16806718884337713624._16806718884337713624/_247650931929641382
    Details: Domain name invalid - possibly adware

  Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
    Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist
    Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent
    Details: Exact match found in the legitimate list - probably OK

  Apps: 3


Kernel Extensions:
  /Library/Extensions
    [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  178 Apple tasks
  [Running]  137 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  180 Apple tasks
  [Running]  143 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Loaded] com.cisco.anyconnect.gui.plist (? 40bd3462  - installed 2017-03-28)
  [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2020-12-10)
  [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-03-24)
  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-17)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-13)

Launch Daemons:
  [Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2017-12-10)
  [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc  - installed 2019-09-19)
  [Other] com.cisco.anyconnect.vpnagentd.plist (? f363637f  - installed 2016-12-09)
  [Other] com.kaspersky.sysextctrld.plist (? ac5f7f8f  - installed 2021-03-18)
  [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-04-24)
  [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-03-24)
  [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-17)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-17)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-13)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-10-14)
  [Other] net.12322000620232807038.E9F6F8AC-530F-4C9F-AC17-27CEAF12CB78.plist (? b2a0c36c  - installed 2021-03-03)

User Launch Agents:
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04)
  [Loaded] com.skype.skype.shareagent.plist (? 0  - installed 2017-08-26)

User Login Items:
  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-17)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-17)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] Viber (Viber Media SARL. - installed 2021-03-17)
    Modern Login Item
    /Applications/Viber.app

  [Not Loaded] MyNeoConnectOSXHelper (App Store - installed 2017-10-02)
    Modern Login Item
    /Applications/VietPN.app/Contents/Library/LoginItems/MyNeoConnectOSXHelper.app

  [Not Loaded] WhatsApp Login Helper (App Store - installed 2021-04-21)
    Modern Login Item
    /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

Backup:
  Time Machine Not Configured!

Performance:
  System Load: 8.52 (1 min ago) 17.88 (5 min ago) 12.94 (15 min ago)
  Nominal I/O speed: 0.45 MB/s
  File system: 46.16 seconds
  Write speed: 1002 MB/s
  Read speed: 1986 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 4 %
  User: 41 %
  Idle: 55 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Google Chrome Helper (Renderer) (9) 102.24 % (Google, Inc.)
  system_profiler (6) 56.33 % (Apple)
  EtreCheckPro 16.68 % (Etresoft, Inc.)
  trustd (4) 12.72 % (Apple)
  kernel_task 8.78 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (Renderer) (9) 934 MB (Google, Inc.)
  system_profiler (6) 638 MB (Apple)
  EtreCheckPro 515 MB (Etresoft, Inc.)
  Google Chrome 214 MB (Google, Inc.)
  com.apple.WebKit.WebContent (3) 176 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  biometrickitd 123 KB / 165 KB (Apple)
  mDNSResponder 42 KB / 34 KB (Apple)
  apsd 7 KB / 14 KB (Apple)
  cloudd 7 KB / 2 KB (Apple)
  com.apple.Safari.SafeBrowsing.Service 5 KB / 2 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  Google Chrome Helper (Renderer) (9) 48 (Google, Inc.)
  WindowServer 5 (Apple)
  Finder 3 (Apple)
  com.apple.Safari.SafeBrowsing.Service 3 (Apple)
  SubmitDiagInfo 2 (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 57 MB
  Used RAM: 4.77 GB
  Cached files: 3.18 GB

  Available RAM: 3.23 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2021-03-05 iMovie (10.2.3)
  2021-03-05 macOS 11.2.2 (11.2.2)
  2021-03-17 macOS 11.2.3 (11.2.3)
  2021-03-28 Numbers (11.0)
  2021-03-28 Pages (11.0)
  2021-04-13 Microsoft AutoUpdate (4.34.21041102)
  2021-04-14 Microsoft Excel (16.48.21041102)
  2021-04-14 Microsoft OneNote (16.48.21041102)
  2021-04-14 Microsoft PowerPoint (16.48.21041102)
  2021-04-14 Microsoft Word (16.48.21041102)
  2021-04-15 Microsoft Outlook (16.48.21041102)
  2021-04-18 XProtectPlistConfigData (2144)
  2021-04-18 MRTConfigData (1.77)
  2021-04-21 WhatsApp (2.2112.10)
  2021-04-22 Keynote (11.0)
  2021-04-22 GarageBand (10.4.3)
  2021-04-23 Kindle (1.31.0)
  2021-04-23 Kaspersky Internet Security
  2021-04-23 Kaspersky Security Cloud
  2021-04-24 Malwarebytes for Mac (1.0)

Clean up:
  /Library/LaunchDaemons/com.kaspersky.sysextctrld.plist
    /Applications/Kaspersky Anti-Virus For Mac.app/Contents/MacOS/sysextctrld.app/Contents/MacOS/sysextctrld
    Executable not found

Diagnostics Information (past 7-30 days):
  2021-04-23 18:56:32 Microsoft Word.app High CPU Use
    Executable: /Applications/Microsoft Word.app


End of report