Here is the etrecheck report. EtreCheckPro version: 6.2.6 (6C020) Report generated: 2020-06-02 10:22:47 Download EtreCheckPro from https://etrecheck.com Runtime: 20:08 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Time Machine auto backup disabled - Time Machine auto backups are disabled. Heavy RAM usage - Apps are using a large amount of RAM. Runaway user process - A user process is using a large percentage of your CPU. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 HP VH240a 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 11.13 GB used) disk1s2 - M************ Data (APFS) [APFS Virtual drive] (Shared - 262.12 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 86 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 12.89 GB used) disk2 - 2.00 TB External FireWire Up to 800 Mb/sec disk2s1 [Partition Map] 32 KB disk2s3 - i**********a (Journaled HFS+) 1.50 TB (1.19 TB used) disk2s4 - T******************s (Journaled HFS+) 503.19 GB (473.08 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 11.13 GB used, 722.46 GB available, 713.04 GB free) APFS Mount point: / Read-only: Yes disk1s2 - M************ Data [APFS Virtual drive] 1000.00 GB (Shared - 262.12 GB used, 722.46 GB available, 713.04 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - Recovery [Recovery] 1000.00 GB (Shared - 528 MB used, 713.04 GB free) APFS Mount point: /Volumes/Recovery disk1s5 - VM [APFS VM] 1000.00 GB (Shared - 12.89 GB used, 713.04 GB free) APFS Mount point: /private/var/vm disk2s3 - i**********a 1.50 TB (1.19 TB used, 311.49 GB free) Journaled HFS+ Mount point: /Volumes/i**********a Owners enabled: No disk2s4 - T******************s 503.19 GB (473.08 GB used, 30.10 GB free) Journaled HFS+ Mount point: /Volumes/T******************s Owners enabled: No Network: Interface en0: Ethernet Interface fw0: Thunderbolt FireWire Interface en1: Wi-Fi Interface en5: iPhone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 3.69 GB available System Software: macOS Catalina 10.15.4 (19E287) Time since boot: About 34 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple 32-bit Applications: One 32-bit app System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 163 Apple tasks [Running] 133 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 167 Apple tasks [Running] 134 Apple tasks [Other] One Apple task Launch Agents: [Running] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-31) [Running] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-31) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-05-06) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-22) Launch Daemons: [Running] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-31) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-06) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-06) [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-22) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-03-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-05-14) User Login Items: [Running] Backup and Sync (Google, Inc. - installed 2020-05-06) Application /Applications/Backup and Sync.app [Not Loaded] Evernote Helper (App Store - installed 2020-03-19) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2020-03-19) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-05-06) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-05-06) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] Skitch Helper (App Store - installed 2020-03-19) Modern Login Item /Applications/Skitch.app/Contents/Library/LoginItems/J8RPQ294UB.com.skitch.SkitchHelper.app [Not Loaded] U4MRT5KL8R.com.globaldelight.Voila.MovieTrimHelper (App Store - installed 2020-03-19) Modern Login Item /Applications/Voila.app/Contents/Library/LoginItems/U4MRT5KL8R.com.globaldelight.Voila.MovieTrimHelper.app [Not Loaded] VoilaHelper (App Store - installed 2020-03-19) Modern Login Item /Applications/Voila.app/Contents/Library/LoginItems/VoilaHelper.app Internet Plug-ins: ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-20) Time Machine: Skip System Files: Yes Auto backup: No Volumes being backed up: Macintosh HD: Disk size: 1000.00 GB - Disk used: 286.95 GB Destinations: m**********p [Local] (Last used) Total size: 999.83 GB Total number of backups: 4 Oldest backup: 2020-05-13 04:09:16 Last backup: 2020-05-13 07:44:05 Performance: System Load: 7.47 (1 min ago) 6.93 (5 min ago) 6.99 (15 min ago) Nominal I/O speed: 0.66 MB/s File system: 241.66 seconds (timed out) Write speed: 11 MB/s Read speed: 31 MB/s CPU Usage Snapshot: Type Overall System: 50 % User: 49 % Idle: 1 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) SecurityAgent (16) 335.10 % (Apple) IMDPersistenceAgent (4) 12.46 % (Apple) IMTransferAgent (2) 6.45 % (Apple) WindowServer 4.08 % (Apple) apsd 3.70 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (39) 3.70 GB (Google, Inc.) plugin-container (5) 919 MB (Mozilla Corporation) AMPDevicesAgent (3) 544 MB (Apple) EtreCheckPro 535 MB (Etresoft, Inc.) AMPLibraryAgent (3) 408 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 716 MB / 262 MB (Apple) IMTransferAgent 13 MB / 50 KB (Apple) apsd 4 MB / 835 KB (Apple) netbiosd 3 MB / 489 KB (Apple) firefox 1 MB / 586 KB (Mozilla Corporation) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) SecurityAgent (16) 143 (Apple) IMDPersistenceAgent (4) 2 (Apple) WindowServer 1 (Apple) IMTransferAgent 1 (?) IMTransferAgent (2) 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 971 MB Used RAM: 11.29 GB Cached files: 3.76 GB Available RAM: 4.71 GB Swap Used: 2.68 GB Software Installs (past 30 days): Install Date Name (Version) 2020-05-12 Microsoft PowerPoint (16.37.20051002) 2020-05-12 Microsoft Word (16.37.20051002) 2020-05-12 Microsoft Outlook (16.37.20051002) 2020-05-12 Microsoft OneNote (16.37.20051002) 2020-05-12 Microsoft Excel (16.37.20051002) 2020-05-14 Microsoft Teams (1.00.309271) 2020-05-20 Splashtop Business (1.0) 2020-05-20 Zoom (5.0.24030.0508) 2020-05-29 XProtectPlistConfigData (2122) 2020-05-29 MRTConfigData (1.61) 2020-06-01 HP Smart (5.0) Diagnostics Information (past 7-30 days): 2020-05-29 11:39:28 signpost_reporter - High CPU Use Executable: /usr/libexec/signpost_reporter 2020-05-28 13:40:14 zoom.us.app - High CPU Use Executable: /Applications/zoom.us.app 2020-05-28 09:27:59 Splashtop Business.app - Hang Executable: /Applications/Splashtop Business.app 2020-05-26 12:59:55 Loom.app - Hang Executable: /Applications/Loom.app 2020-05-26 12:59:54 iMovie.app - Hang Executable: /Applications/iMovie.app 2020-05-26 12:44:57 loginwindow.app - Crash Executable: /System/Library/CoreServices/loginwindow.app End of report