EtreCheck version: 5.4.4 (5063) Report generated: 2019-11-13 19:15:02 Download EtreCheck from https://etrecheck.com Runtime: 2:21 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 1 3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 24 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400  BANK 0/DIMM1 - 8 GB DDR4 SO-DIMM 2400  BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400  BANK 1/DIMM1 - 8 GB DDR4 SO-DIMM 2400  Video Information: Radeon Pro 570 - VRAM: 4 GB iMac 5120 x 2880 Drives: disk0 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 27.55 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes) disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 55.22 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 12.89 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 10.70 GB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 5 volumes) disk2s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 55.22 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 12.89 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 10.70 GB used) disk3 - WDC WDS250G2B0A-00SM50 250.06 GB (Solid State - TRIM: No) External Thunderbolt 6 Gigabit Serial ATA disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - 2************1 (Journaled HFS+) 249.72 GB (75.65 GB used) disk4 - Samsung SSD 860 EVO 500GB 500.11 GB (Solid State - TRIM: No) External Thunderbolt 6 Gigabit Serial ATA disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - O*******a (Journaled HFS+) 499.25 GB (54.99 GB used) disk4s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk5 - WDC WD1003FZEX-00K3CA0 1.00 TB (Mechanical - 7200 RPM) External SATA disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 - m*************c (Journaled HFS+) 999.86 GB (96.80 GB used) disk6 - WDC WD1003FZEX-00K3CA0 1.00 TB (Mechanical - 7200 RPM) External SATA disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 - d*******c (Journaled HFS+) 999.86 GB (127.93 GB used) Mounted Volumes: disk2s1 - M************ Data [APFS Virtual drive] 1.03 TB (Shared - 55.22 GB used - 943.62 GB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 1.03 TB (Shared - 12.89 GB used - 943.62 GB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 1.03 TB (Shared - 10.70 GB used - 943.62 GB free) APFS Mount point: / Read-only: Yes disk3s2 - 2************1 249.72 GB (75.65 GB used - 174.06 GB free) Journaled HFS+ Mount point: /Volumes/2************1 Owners enabled: No disk4s2 - O*******a 499.25 GB (54.99 GB used - 444.26 GB free) Journaled HFS+ Mount point: /Volumes/O*******a Owners enabled: No disk5s2 - m*************c 999.86 GB (96.80 GB used - 903.06 GB free) Journaled HFS+ Mount point: /Volumes/m*************c Owners enabled: No disk6s2 - d*******c 999.86 GB (127.93 GB used - 871.93 GB free) Journaled HFS+ Mount point: /Volumes/d*******c Owners enabled: No Network: Interface en0: Ethernet Interface en5: iPad Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.1 (19B88) Time since boot: About 9 hours Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.apple.aelwriter.plist Executable: /usr/sbin/AELWriter Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.wacom.UpdateHelper.plist Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.wacom.wacomtablet.plist Executable: /Library/Application Support/Tablet/WacomTabletSpringboard Details: Exact match found in the whitelist - probably OK 32-bit Applications: 49 32-bit apps Kernel Extensions: /Library/Extensions FTDIKext.kext (1.0 - SDK 10.13) Wacom Tablet.kext (Wacom Tablet 6.2.0w4) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 163 Apple tasks [Running] 130 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 177 Apple tasks [Running] 124 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-07) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-11) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-17) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-17) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2019-01-15) [Running] com.wacom.DisplayMgr.plist (Wacom Technology Corp. - installed 2019-01-15) [Running] com.wacom.wacomtablet.plist (? 9e9edb5e - installed 2012-01-20) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-07) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-10-11) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-17) [Loaded] com.apple.aelwriter.plist (? 761c7cf9 - installed 2019-04-19) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2019-04-16) [Running] com.wacom.UpdateHelper.plist (? 247c9951 - installed 2019-01-15) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2019-10-23) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-04-03) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-08-21) [Running] com.c-command.SpamSieve.LaunchAgent.plist (C-Command Software, LLC - installed 2019-11-01) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-11-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-11-05) User Login Items: AdobeResourceSynchronizer.app (Adobe Systems, Inc. - installed 2019-10-26) (Application - /Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app) Dropbox.app (Dropbox, Inc. - installed 2019-10-31) (Application - /Applications/Dropbox.app) GrowlLauncher (App Store - installed 2019-04-04) (Modern Login Item - /Applications/Growl.app/Contents/Library/LoginItems/GrowlLauncher.app) SpamSieve.app (C-Command Software, LLC - installed 2019-08-20) (Application - /Applications/SpamSieve.app) Calendar.app (Apple - installed 2019-10-23) (Application - /System/Applications/Calendar.app) Mail.app (Apple - installed 2019-10-23) (Application - /System/Applications/Mail.app) Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-10-26) AdobePDFViewer: 19.021.20049 (Adobe Systems, Inc. - installed 2019-10-26) WacomTabletPlugin: WacomTabletPlugin 2.0.0.4 (? - installed 2012-01-20) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-11) WacomNetscape: 1.1.1-1 (? - installed 2019-04-01) Audio Plug-ins: DVCPROHDAudio: 1.3.2 (Apple - installed 2019-04-19) 3rd Party Preference Panes: WacomTablet (installed 2019-04-01) Time Machine: Time Machine Not Configured! Performance: System Load: 2.67 (1 min ago) 2.30 (5 min ago) 1.80 (15 min ago) Nominal I/O speed: 0.46 MB/s File system: 50.38 seconds Write speed: 810 MB/s Read speed: 1499 MB/s CPU Usage Snapshot: Type Overall System 4 % User 6 % Idle 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 21.80 % (?) Google Chrome (2) 9.19 % (Google, Inc.) EtreCheck 5.50 % (App Store) Google Chrome Helper (GPU).app (2) 4.13 % (Google, Inc.) accountsd 0.76 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Adobe Photoshop 2020 3.17 GB (Adobe Systems, Inc.) Dock 1006 MB (Apple) EtreCheck 583 MB (App Store) Finder 446 MB (Apple) Mail 320 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Dropbox 791 KB / 776 KB (Dropbox, Inc.) Other processes 794 KB / 519 KB (?) Mail 227 KB / 124 KB (Apple) SystemUIServer 0 B / 240 B (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 1.48 GB Used RAM: 16.16 GB Cached files: 6.36 GB Available RAM: 7.84 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-10-16 Adobe Acrobat Reader DC (19.021.20047) 2019-10-17 Numbers (6.0) 2019-10-17 Pages (8.0) 2019-10-17 Keynote (9.0) 2019-10-19 Adobe Acrobat Reader DC (19.021.20048) 2019-10-26 Adobe Acrobat Reader DC (19.021.20049) 2019-10-30 Safari (13.0.3) 2019-10-31 XProtectPlistConfigData (2107) 2019-11-13 EtreCheck (5.4.4) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report