Robert Kuhlmannâ s Mac mini 2021-04-03 EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-04-03 00:07:12 Download EtreCheckPro from https://etrecheck.com Runtime: 2:30 Performance: Excellent Problem: Computer is too slow Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvem ent. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by d efault in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 4 GHz Quad-Core Intel Core i7 (i7-6700K) CPU: 4-core 24 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 0/DIMM1 - 8 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM1 - 8 GB DDR3 1867 Video Information: AMD Radeon R9 M395 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 752.93 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 295 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 262 KB used) disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 752.93 GB used) Page 1 Robert Kuhlmannâ s Mac mini 2021-04-03 disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 295 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 (APFS) [APFS Container] (Shared - 15.05 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s6 - Update (APFS) (Shared - 262 KB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 2.12 TB (Shared - 752.93 GB used, 1.35 TB available, 1.34 TB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 2.12 TB (Shared - 295 MB used, 1.34 TB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 2.12 TB (Shared - 2.15 GB used, 1.34 TB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 2.12 TB (Shared - 15.05 GB used, 1.35 TB available, 1.34 TB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 2.12 TB (Shared - 262 KB used, 1.34 TB free) APFS Mount point: /System/Volumes/Update Network: Interface en1: Wi-Fi Interface SAMSUNG_MDM: SAMSUNG Modem Interface en0: Ethernet Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 Printer sharing: Enabled System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: Less than an hour Notifications: Safari.app 75 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Page 2 Robert Kuhlmannâ s Mac mini 2021-04-03 Antivirus software: Apple and Malwarebytes Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.wondershare.AnjoyTunesHelper.plist Executable: ~/Library/Application Support/wondershare_TunesGo/Wondershare TunesGo Helper.app Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon Details: Exact match found in the legitimate list - probably OK Login Item: /Applications/Adobe Elements 12 Organizer.app/Contents/ElementsAutoAnalyzer.app Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Apps: 11 Kernel Extensions: /Applications/PMHMac.app [Not Loaded] SONYDeviceType01.kext - com.sony.driver.dsccamFirmwareUpdaterType00 (1.2.00.09240 - SDK 10. 7) /Applications/Smart Switch/SmartSwitch.app [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (DEVGURU Co., Ltd., 1.4.48 - SDK 10.6) /Library/Extensions [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.2) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0.3) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0.3) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.4) [Not Loaded] hp_Inkjet2_io_enabler.kext - com.hp.print.hpio.Inkjet2.kext (3.0.2) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0.1) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2.1) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.1.2) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.0.1) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0.3) Page 3 Robert Kuhlmannâ s Mac mini 2021-04-03 [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0.2) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.0.1) [Not Loaded] hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (1.0.2) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1.1) [Not Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (Paragon Software GmbH, 15.8.149 - SDK 10.10) [Not Loaded] SONYDeviceType04.kext - com.sony.driver.dsccamDeviceInfo00 (Sony Corporation, 1.4.0.11070 - S DK 10.9) [Not Loaded] BJUSBMP.kext - jp.co.canon.bj.kext.BJUSBMP (2.5.0) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (Canon Inc., 10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (11.0.0 - SDK 10.8) ~/Downloads/LCC Installer.app [Not Loaded] LogitechHIDDevices-JPN.kext - com.Logitech.Control Center.HID Driver (3.4.0 - SDK 10.0) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 185 Apple tasks [Running] 129 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 189 Apple tasks [Running] 134 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2020-04-16) [Other] com.adobe.ElementsAutoCreator-17.0.plist (? 7712ace7 - installed 2020-04-16) [Loaded] com.adobe.ElementsAutoCreator-18.0.plist (Adobe Systems, Inc. - installed 2020-04-19) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-17) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-17) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-02) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-02) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-03-24) [Other] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-12-06) [Other] com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e - installed 2017-12-06) Launch Daemons: [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-04-19) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-17) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-02) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-03-25) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-03-24) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2020-04-16) [Other] com.adobe.ARM.***.plist (? 0 - installed 2014-04-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-17) [Other] com.amazon.cloud-player.plist (? 0 - installed 2014-02-04) [Other] com.wondershare.AnjoyTunesHelper.plist (? 0 - installed 2017-01-07) [Other] com.wondershare.TunesGoHelper.plist (Wondershare Software Co., Ltd - installed 2017-10-03) User Login Items: [Loaded] ElementsAutoAnalyzer (? - installed 2014-04-14) Application Page 4 Robert Kuhlmannâ s Mac mini 2021-04-03 /Applications/Adobe Elements 12 Organizer.app/Contents/ElementsAutoAnalyzer.app [Running] Messenger (Facebook, Inc. - installed 2021-03-17) Application /Applications/Messenger.app [Loaded] Launch Nikon Message Center 2 (NIKON CORPORATION - installed 2020-04-17) Application /Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Lau nch Nikon Message Center 2.app [Running] Safari (Apple - installed 2020-01-01) Application /Applications/Safari.app [Running] Android File Transfer Agent (Google, Inc. - installed 2018-10-17) Application ~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app Internet Plug-ins: AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2015-09-01) iPhotoPhotocast: 7.0 (Apple - installed 2010-04-27) EPPEX Plugin: 10.0 (? - installed 2016-09-08) AdobePDFViewerNPAPI: 10.1.14 (? - installed 2015-05-13) AdobePDFViewer: 10.1.14 (? - installed 2015-05-13) SharePointBrowserPlugin: 14.0.0 (? - installed 2010-08-25) Silverlight: 4.0.60129.0 (? - installed 2011-03-05) JavaAppletPlugin: (?) 3rd Party Preference Panes: ParagonNTFS (Paragon Software GmbH - installed 2021-03-01) Backup: Time Machine information not available without Full Drive Access. 10 local snapshots Oldest local snapshot: 2021-04-02 00:56:20 Last local snapshot: 2021-04-02 23:52:56 Performance: System Load: 1.88 (1 min ago) 1.79 (5 min ago) 1.33 (15 min ago) Nominal I/O speed: 0.42 MB/s File system: 16.19 seconds Write speed: 345 MB/s Read speed: 1828 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 98 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 11.88 % (Etresoft, Inc.) WindowServer 3.08 % (Apple) kernel_task 0.88 % (Apple) RTProtectionDaemon 0.42 % (Malwarebytes Corporation) Page 5 Robert Kuhlmannâ s Mac mini 2021-04-03 com.apple.WebKit.Networking 0.20 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (18) 3.77 GB (Apple) EtreCheckPro 596 MB (Etresoft, Inc.) com.apple.WebKit.Networking 319 MB (Apple) Messenger Helper (Renderer) 272 MB (Facebook, Inc.) Safari 207 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) com.apple.WebKit.Networking 15 MB / 50 KB (Apple) mDNSResponder 47 KB / 38 KB (Apple) Messenger 16 KB / 3 KB (Facebook, Inc.) apsd 5 KB / 8 KB (Apple) netbiosd 6 KB / 2 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) RTProtectionDaemon 0 (Malwarebytes Corporation) AdobeCrashDaemon 0 (? - /Applications/Adobe Elements 12 Organizer.app) launchd 0 (Apple) mDNSResponder 0 (Apple) Virtual Memory Information: Physical RAM: 24 GB Free RAM: 9.85 GB Used RAM: 8.59 GB Cached files: 5.56 GB Available RAM: 15.41 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-02-05 macOS Catalina Security Update 2021-001 (10.15.7) 2021-02-05 Safari (14.0.3) 2021-02-21 macOS Catalina 10.15.7 Supplemental Update (10.15.7) 2021-03-05 iMovie (10.2.3) 2021-03-17 macOS Big Sur (11.2.3) 2021-03-18 DropCopy (2.05) 2021-03-18 Smart Switch Mac (4.3) 2021-03-19 product (0) 2021-03-24 Numbers (11.0) 2021-03-24 Pages (11.0) 2021-03-25 macOS 11.2.3 (11.2.3) 2021-03-25 MRTConfigData (1.76) 2021-03-25 Malwarebytes for Mac (1.0) 2021-03-29 WPS Office (3.1.2) 2021-03-30 HP Smart (12.5.0.1005) 2021-03-30 Keynote (11.0) 2021-04-01 XProtectPlistConfigData (2143) Clean up: Page 6 Robert Kuhlmannâ s Mac mini 2021-04-03 ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Hel per.app/Contents/MacOS/Adobe Acrobat Updater Helper Executable not found ~/Library/LaunchAgents/com.amazon.cloud-player.plist /Applications/Amazon Cloud Player.app/Contents/MacOS/Amazon Music Helper Executable not found /Library/LaunchAgents/com.adobe.ElementsAutoCreator-17.0.plist /Applications/Adobe Elements 2019 Organizer.app/Contents/Elements Auto Creations 2019.app/Contents/MacOS/ Elements Auto Creations 2019 Executable not found Diagnostics Information (past 7-30 days): 2021-04-02 23:48:31 Adobe Elements 12 Organizer.app - Crash Executable: /Applications/Adobe Elements 12 Organizer.app 2021-04-02 00:02:39 Adobe Photoshop Elements Editor.app - High CPU Use Executable: /Applications/Adobe Photoshop Elements 2020/Support Files/Adobe Photoshop Elements Editor.app 2021-03-31 08:17:24 RTProtectionDaemon.app - High CPU Use Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDae mon.app 2021-03-30 07:53:33 Google Earth Pro.app - High CPU Use Executable: /Applications/Google Earth Pro.app End of report Page 7