EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-04-18 20:45:55 Download EtreCheckPro from https://etrecheck.com Runtime: 2:51 Performance: Excellent Problem: Apps are crashing Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Vintage hardware - This computer may be considered vintage. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (Retina, 15-inch, Mid 2015) Status: Vintage MacBook Pro Model: MacBookPro11,4 2.2 GHz Quad-Core Intel Core i7 (i7-4770HQ) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Battery: Health = Normal - Cycle count = 663 Video Information: Intel Iris Pro - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes) Internal PCI 8.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 250.79 GB disk1 [APFS Virtual drive] 250.79 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (43.63 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (338 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (1.07 GB used) disk1s5 (APFS) [APFS Container] (15.42 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk1s6 - Update (APFS) (7 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 43.63 GB Shared values Size: 250.79 GB Free: 189.06 GB Available: 191.24 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 338 MB Shared values Size: 250.79 GB Free: 189.06 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 250.79 GB Free: 189.06 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 250.79 GB Free: 189.06 GB Available: 191.24 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 7 MB Shared values Size: 250.79 GB Free: 189.06 GB USB: USB30Bus Apple Inc. - Apple Internal Keyboard / Trackpad Broadcom Corp. - Bluetooth USB Host Controller Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled System Software: macOS Monterey 12.7.4 (21H1123) Time since boot: Less than an hour Notifications: EtreCheckPro.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist Command: /usr/bin/open -n /Applications/uTorrent.app Login Item: /Applications/Dropbox.app Login Item: /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app Apps: 7 Kernel Extensions: /Library/Application Support/VirtualBox [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (5.2.14) [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (5.2.14) [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (5.2.14) [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (5.2.14) /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.23.0 - SDK 10.10) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (4.4.0 - SDK 10.10) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (4.2.4 - SDK 10.8) [Not Loaded] LivescribeSmartpen.kext - com.livescribe.kext.LivescribeSmartpen (1.0) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 200 Apple tasks [Running] 142 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 197 Apple tasks [Running] 142 Apple tasks Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2020-02-06) Executable: /Library/PrivilegedHelperTools/com.BlueStacks.AppPlayer.bstservice_helper [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-06-03) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-01) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.gog.galaxy.ClientService.plist (GOG Sp. z o.o. - installed 2020-02-29) Executable: /Library/PrivilegedHelperTools/com.gog.galaxy.ClientService [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-04-17) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) Command: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d Launch Agents: [Loaded] com.gog.galaxy.commservice.plist (GOG Sp. z o.o. - installed 2020-02-29) Executable: /Users/Shared/GOG.com/Galaxy/redists/GalaxyCommunication [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-11-15) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-11-15) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-04-17) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed ) [Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) Command: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz User Launch Agents: [Loaded] com.bittorrent.uTorrent.plist (Not signed - installed 2016-08-08) Command: /usr/bin/open -n /Applications/uTorrent.app [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-04-14) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-07) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-07) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2024-04-17) Executable: ~/Library/Application Support/CleanMyMac X/CleanMyMac X Updater.app/Contents/MacOS/CleanMyMac X Updater User Login Items: [Not Loaded] Autoupdate (Brave Software, Inc. - installed 2024-04-17) Modern Login Item /Applications/Brave Browser.app/Contents/Frameworks/Brave Browser Framework.framework/Versions/124.1.65.114/Frameworks/Sparkle.framework/Versions/A/Resources/Autoupdate.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2024-04-15) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2024-04-15) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Loaded] Dropbox (Not signed - installed 2016-07-31) Application /Applications/Dropbox.app [Not Loaded] Dropbox Login Helper (Not signed - installed 2016-07-31) Modern Login Item /Applications/Dropbox.app/Contents/Library/LoginItems/loginhelper.app [Loaded] StartUpHelper (Spotify - installed 2019-12-18) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2016-09-03) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (Hewlett Packard - installed 2016-09-03) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Applications: 398 apps 52 x86-only apps 12 unsigned apps App Extensions: Finder sync extensions: Google Drive - /Applications/Google Drive.app Dropbox Finder Integration - /Applications/Dropbox.app QuickLook Previews (legacy): kritaquicklook - /Applications/krita.app dyn.ah62d4rv4ge8006xb *.kra org.krita.kra *.kra org.krita.ora *.ora Internet Plug-ins: npDDRia: 0.0.14.5 (? - installed 2015-08-19) Audio Plug-ins: DUNE3: 3.0 (? - installed 2018-12-16) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 1.39 (1 min ago) 2.56 (5 min ago) 2.80 (15 min ago) Nominal I/O usage: 0.11 MB/s File system: 19.20 seconds Write speed: 1011 MB/s Read speed: 2008 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 3 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 8.72 % (Etresoft, Inc.) WindowServer 8.16 % (Apple) ScreenTimeAgent 5.36 % (Apple) kernel_task 2.08 % (Apple) knowledge-agent 0.96 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (9) 2.50 GB (Apple) MTLCompilerService (54) 1.90 GB (Apple) EtreCheckPro 684 MB (Etresoft, Inc.) CleanMyMac X Menu.app 249 MB (MacPaw Inc.) kernel_task 197 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 65 KB / 48 KB (Apple) com.apple.WebKit.Networking 12 KB / 22 KB (Apple) apsd 4 KB / 7 KB (Apple) netbiosd 1006 B / 354 B (Apple) geodMachServiceBridge 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) CleanMyMac X HealthMonitor.app 4 (MacPaw Inc.) WindowServer 3 (Apple) CleanMyMac X Menu.app 1 (MacPaw Inc.) launchservicesd 1 (Apple) sysmond 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 3.04 GB Used RAM: 8.12 GB Cached files: 4.85 GB Available RAM: 7.88 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-03-27 XProtectPlistConfigData (2191) 2024-04-05 macOS Monterey (12.7.4) 2024-04-05 macOS 12.7.4 (12.7.4) 2024-04-07 MRTConfigData (1.93) 2024-04-07 XProtectPayloads (130) 2024-04-10 Safari (17.4.1) 2024-04-12 Microsoft Excel (16.78.23100802) 2024-04-12 Microsoft PowerPoint (16.78.23100802) 2024-04-12 Microsoft Word (16.78.23100802) 2024-04-17 Microsoft AutoUpdate (4.70.24041420) 2024-04-17 "Malwarebytes for Mac Uninstaller" (1.0) Diagnostics Information (past 60 days): 2024-04-18 18:42:06 system_profiler Crash (3 times) First occurrence: 2024-04-12 09:05:04 Executable: /usr/sbin/system_profiler Details: libsystem_c.dylib: abort() called 2024-04-18 18:15:19 Kernel Panic Details: panic(cpu 4 caller 0xffffff800731d066): initproc exited -- exit reaso n namespace 2 subcode 0xa description: none Could not recover SATA HDD after 5 attempts. Terminating. 2024-04-17 17:06:32 PerfPowerServices Crash (4 times) First occurrence: 2024-04-17 17:06:17 Executable: /usr/libexec/PerfPowerServices Details: libsystem_c.dylib: abort() called 2024-04-12 13:30:16 Kernel Panic Details: panic(cpu 0 caller 0xffffff800b0299f1): AppleAHCIDiskQueueManager::set PowerState(0xffffff96875af240 : 0xffffff800cfaecf0, 3 -> 0) timed out after 102037 ms @IOServicePM.cpp:5524 Panicked task 0xffffffa02010b670: 169 threads: pid 0: kernel_task 2024-04-11 19:12:44 Kernel Panic Details: panic(cpu 2 caller 0xffffff801e980938): watchdog timeout: no checkins from watchdogd in 95 seconds (132 total checkins since monitoring last enabled) Panicked task 0xffffff9030a55670: 167 threads: pid 0: kernel_task 2024-04-11 16:37:55 DesktopServicesHelper High CPU Use First occurrence: 2024-04-11 16:40:55 Executable: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Resources/DesktopServicesHelper 2024-04-11 16:29:13 Kernel Panic Details: panic(cpu 0 caller 0xffffff80121cc473): Kernel trap at 0xffffff80127ae eee, type 14=page fault, registers: Panicked task 0xffffff9bf1722670: 161 threads: pid 0: kernel_task End of report