EtreCheck version: 5.5.5 (5111) Report generated: 2020-06-03 10:20:46 Download EtreCheck from https://etrecheck.com Runtime: 2:03 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Continuous crashing Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 307 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 121.02 GB disk1 [APFS Virtual drive] 121.02 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 61.02 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.00 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 121.02 GB (Shared - 61.02 GB used, 47.30 GB available, 47.18 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 121.02 GB (Shared - 1.07 GB used, 47.18 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 121.02 GB (Shared - 11.00 GB used, 47.30 GB available, 47.18 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.5 (19F96) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 1 Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/de.appsolute.mampprohelper.plist Executable: /Library/PrivilegedHelperTools/de.appsolute.mampprohelper Details: Exact match found in the whitelist - probably OK Preference Pane: /Library/PreferencePanes/Flash Player.prefPane Apps: 7 System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 193 Apple tasks [Running] 105 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 181 Apple tasks [Running] 121 Apple tasks Launch Agents: [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-23) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2017-07-24) [Loaded] com.bjango.istatmenus-setapp.installerhelper.plist (Bjango Pty Ltd - installed 2020-05-26) [Running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2020-05-26) [Running] com.bjango.istatmenus.fans.plist (Bjango Pty Ltd - installed 2020-05-26) [Running] com.docker.vmnetd.plist (Docker Inc - installed 2019-08-25) [Loaded] com.macpaw.CleanMyMac-setapp.Agent.plist (MacPaw Inc. - installed 2020-05-26) [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-23) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-08-15) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Loaded] de.appsolute.mampprohelper.plist (? 26ff81e4 - installed 2017-12-10) User Launch Agents: [Running] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2020-05-26) [Running] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2020-05-26) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-13) [Loaded] com.macpaw.CleanMyMac-setapp.Updater.plist (MacPaw Inc. - installed 2020-05-26) [Running] com.setapp.DesktopClient.SetappAgent.plist (Setapp Limited - installed 2020-05-26) [Running] com.setapp.DesktopClient.SetappLauncher.plist (Setapp Limited - installed 2020-05-26) [Loaded] com.setapp.DesktopClient.SetappUpdater.plist (Setapp Limited - installed 2020-05-26) User Login Items: [Not Loaded] Launcher Disabler (App Store - installed 2020-05-06) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2020-05-06) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] CleanMyMac Menu (MacPaw Inc. - installed 2020-05-26) Modern Login Item /Applications/Setapp/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac Menu.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-05-26) Modern Login Item /Applications/Setapp/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] StartUpHelper (Spotify - installed 2020-05-26) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-05-26) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-11-20) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-11-20) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: FlashPlayer-10.6: 26.0.0.151 (Adobe Systems, Inc. - installed 2017-09-06) ZoomUsPlugIn: 4.6.10 (20041.0408) (Zoom Video Communications, Inc. - installed 2020-04-09) Flash Player: 26.0.0.151 (Adobe Systems, Inc. - installed 2017-09-06) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (? - installed 2017-07-24) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 46.41 (1 min ago) 12.67 (5 min ago) 4.68 (15 min ago) Nominal I/O speed: 18.00 MB/s File system: 36.25 seconds Write speed: 693 MB/s Read speed: 2425 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 5 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 19.58 % (?) EtreCheck 11.47 % (App Store) routined 0.64 % (Apple) iStat Menus Status 0.56 % (Bjango Pty Ltd) deleted 0.48 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 518 MB (App Store) sharingd 145 MB (Apple) SetappAgent 103 MB (? - ~/Library/Application Support/Setapp/LaunchAgents/Setapp.app) loginwindow 78 MB (Apple) Dock 73 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 85 KB / 41 KB (?) SetappAgent 10 KB / 2 KB (? - ~/Library/Application Support/Setapp/LaunchAgents/Setapp.app) assistantd 5 KB / 2 KB (Apple) SystemUIServer 0 B / 40 B (Apple) diagnostics_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 2.86 GB Used RAM: 3.34 GB Cached files: 1.80 GB Available RAM: 4.66 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-05-06 OneDrive (20.052.0311) 2020-05-26 WhatsApp (2.2019.8) 2020-05-28 Microsoft Excel 2020-05-28 Microsoft Word 2020-05-31 MRTConfigData (1.61) 2020-05-31 XProtectPlistConfigData (2122) 2020-06-03 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report