EtreCheck version: 5.6.4 (5222) Report generated: 2020-12-26 18:32:13 Download EtreCheck from https://etrecheck.com Runtime: 1:51 Performance: Excellent Sandbox: Enabled Full drive access: Enabled Problem: Other problem Description: After upgrading from Mac OS Catalina to Big Sur, my Mac Book pro start ed to experienced overheating and battery quick drainage. Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Hardware Information: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) MacBook Pro Model: MacBookPro15,4 1.4 GHz Quad-Core Intel Core i5 (i5-8257U) CPU: 4-core 8 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 130 Video Information: Intel Iris Plus Graphics 645 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0128N 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 121.02 GB disk1 [APFS Virtual drive] 121.02 GB (Shared by 7 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 30.33 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 327 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s5s1 - Macintosh HD (APFS) (Shared - 15.05 GB used) disk1s5 - Macintosh HD (APFS) [Fusion Drive] (Shared) disk1s5s1 - Macintosh HD (APFS) (Shared - 15.05 GB used) disk1s6 - U****e (APFS) (Shared - 991 KB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 121.02 GB (Shared - 30.33 GB used, 75.38 GB available, 74.57 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s2 - Preboot [APFS Preboot] 121.02 GB (Shared - 327 MB used, 74.57 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 121.02 GB (Shared - 20 KB used, 74.57 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD 121.02 GB (Shared - 15.05 GB used, 75.38 GB available, 74.57 GB free) APFS Mount point: / Read-only: Yes disk1s6 - U****e 121.02 GB (Shared - 991 KB used, 74.57 GB free) APFS Mount point: /System/Volumes/U****e Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.1 (20C69) Time since boot: Less than an hour Notifications: EtreCheck.app one notification Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 175 Apple tasks [Running] 139 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 182 Apple tasks [Running] 141 Apple tasks [Other] One Apple task Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-11-04) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-10-06) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-22) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-22) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-18) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-18) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-12-15) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-09-25) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-09-25) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-10-06) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-22) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-11-24) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-10-05) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-18) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-18) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-12-15) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-11-11) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-22) [Loaded] com.google.Chrome.framework.plist (Google, Inc. - installed 2020-12-26) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2020-12-09) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] CyberGhost VPN (Cyberghost SRL - installed 2020-11-17) Application /Applications/CyberGhost VPN.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-18) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-12-17) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Loaded] Preview (Apple - installed 2020-01-01) Application /System/Applications/Preview.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-12-09) FlashPlayer-10.6: 32.0.0.465 (? - installed 2020-12-08) AdobePDFViewer: 20.013.20074 (Adobe Systems, Inc. - installed 2020-12-09) Flash Player: 32.0.0.465 (? - installed 2020-12-08) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-10-06) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-11-24) Backup: Time Machine Not Configured! Performance: System Load: 1.92 (1 min ago) 2.73 (5 min ago) 2.91 (15 min ago) Nominal I/O speed: 10.44 MB/s File system: 23.55 seconds Write speed: 511 MB/s Read speed: 1137 MB/s CPU Usage Snapshot: Type Overall System: 13 % User: 9 % Idle: 78 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 160.84 % (?) EtreCheck 10.85 % (App Store) ControlStrip 0.23 % (Apple) Core Sync 0.17 % (Adobe Inc.) AdobeResourceSynchronizer 0.11 % (Adobe Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 588 MB (App Store) Safari 69 MB (Apple) AppleSpell 51 MB (Apple) Creative Cloud 50 MB (Adobe Inc.) CCXProcess 49 MB (Adobe Systems, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 413 KB / 9 MB (?) CalendarAgent 15 KB / 5 KB (Apple) CategoriesService.xpc 10 KB / 1 KB (Apple) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 725 MB Used RAM: 4.16 GB Cached files: 3.13 GB Available RAM: 3.84 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-12-05 Slack (4.11.3) 2020-12-05 Voice Update - Arthur (1.14.4) 2020-12-05 Keynote (10.0) 2020-12-08 Adobe Flash Player (32.0.0.465) 2020-12-09 Adobe Acrobat DC (20.013.20074) (20.013.20074) 2020-12-15 Microsoft AutoUpdate (4.30.20121301) 2020-12-15 Microsoft Excel (16.44.20121301) 2020-12-15 Microsoft OneNote (16.44.20121301) 2020-12-15 Microsoft PowerPoint (16.44.20121301) 2020-12-15 Microsoft Word (16.44.20121301) 2020-12-16 macOS 11.1 (11.1) 2020-12-16 MRTConfigData (1.72) 2020-12-17 XProtectPlistConfigData (2137) 2020-12-17 WhatsApp (2.2049.10) 2020-12-26 EtreCheck (5.6.4) Diagnostics Information (past 7-30 days): 2020-12-26 18:18:28 rpcsvchost High CPU Use Executable: /usr/libexec/rpcsvchost 2020-12-26 17:58:52 syspolicyd High CPU Use Executable: /usr/libexec/syspolicyd 2020-12-26 17:46:13 Google Chrome.app High CPU Use (17 times) Executable: /Applications/Google Chrome.app 2020-12-22 21:07:01 com.apple.Safari.History High CPU Use Executable: /System/Library/PrivateFrameworks/SafariShared.framework/Versions/A/XPCServices/com.apple.Safari.History.xpc/Contents/MacOS/com.apple.Safari.History 2020-12-20 17:04:39 zoom.us.app Crash (4 times) Executable: /Applications/zoom.us.app Details: *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '*** nil colorspace argument in initWithColorSpace:compo nents:count:' terminating with uncaught exception of type NSException abort() called End of report