EtreCheck version: 5.4.4 (5063) Report generated: 2019-11-07 10:57:51 Download EtreCheck from https://etrecheck.com Runtime: 2:59 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Battery failure - Your battery is reporting that it needs to be serviced. Runaway process - A process is using a large percentage of your CPU. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (Retina, 13-inch, Early 2015) MacBook Pro Model: MacBookPro12,1 1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867  BANK 1/DIMM0 - 4 GB DDR3 1867  Battery: Health = Service Battery - Cycle count = 551 Video Information: Intel Iris Graphics 6100 - VRAM: 1536 MB Color LCD 2560 x 1600 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Core Storage Container] 120.47 GB disk1 - Macintosh HD (Journaled HFS+) 120.11 GB (99.60 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk1 - Macintosh HD 120.11 GB (99.60 GB used - 20.25 GB free) Journaled HFS+ Mount point: / Encrypted Network: Interface en18: iPhone 14 Interface en17: iPhone 13 Interface en15: iPhone 11 Interface en12: iPhone 8 Interface en10: iPhone 6 Interface en9: iPhone 5 Interface en8: iPhone 4 Interface en7: iPhone 3 Interface en4: iPad Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface en6: iPhone 2 Interface en11: iPhone 7 Interface en13: iPhone 9 Interface en14: iPhone 10 Interface en16: iPhone 12 Interface en19: iPhone 15 Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Sierra 10.12.6 (16G2136) Time since boot: About 2 days Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.SystemExtr.plist Executable: ~/Library/SystemExtr/SystemExtr.app/Contents/MacOS/SystemExtr Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.dtv.vgconnect.uninstall.plist Executable: /bin/sh -c /tmp/vgconnect.DTV/condUninstall.sh Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.4Ao2s.plist Executable: ~/Library/Cla7W/wIPUH Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.Opera_Helper.plist Executable: /var/tmp/.opera_helper.sh Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.dtv.vgconnect.plist Executable: /bin/sh -c $HOME/Library/NDSPCShowServer.DTV/NDSPCShowServer.DTV.bundle/Contents/Resources/launch.sh Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.tavernry.lw.plist Executable: ~/Library/tavernry.lw/tavernry.lw.app/Contents/MacOS/tavernry.lw Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.TabAppDaemon.plist Executable: /Library/TabAppDaemon/TabAppDaemon.app/Contents/MacOS/TabAppDaemon Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.TabApp.plist Executable: ~/Library/TabApp/TabApp.app/Contents/MacOS/TabApp Details: Executable file is not accessible without Full Disk Access Launchd: ~/Library/LaunchAgents/com.utilityData.plist Executable: ~/Library/utilityData/utilityData.app/Contents/MacOS/utilityData Details: Executable file is not accessible without Full Disk Access Login Item: ~/Library/Octoshape/InfiniteHD.app 32-bit Applications: 15 32-bit apps Kernel Extensions: /System/Library/Extensions BrKernel.kext (2.5 - SDK 10.10) System Launch Agents: [Not Loaded] 13 Apple tasks [Loaded] 167 Apple tasks [Running] 103 Apple tasks [Killed] 3 Apple tasks System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 163 Apple tasks [Running] 83 Apple tasks [Killed] 29 Apple tasks [Other] 3 Apple tasks Launch Daemons: [Loaded] com.TabAppDaemon.plist (? c8d6a3e2 - installed 2019-10-11) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-09-24) User Launch Agents: [Loaded] com.4Ao2s.plist (? 0 - installed 2019-10-12) [Loaded] com.Opera_Helper.plist (? 0 - installed 2019-10-11) [Loaded] com.SystemExtr.plist (? 0 - installed 2019-10-11) [Loaded] com.TabApp.plist (? 0 - installed 2019-10-11) [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-06-06) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-01) [Running] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Running] com.dtv.vgconnect.plist (? 0 - installed 2015-08-20) [Loaded] com.dtv.vgconnect.uninstall.plist (? 0 - installed 2015-12-26) [Running] com.goldenfrog.VyprVPNUserAgent.plist (6F2BA92582 - installed 2017-03-29) [Loaded] com.logos.LogosIndexer.plist (Faithlife Corporation - installed 2015-09-09) [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-11-29) [Loaded] com.tavernry.lw.plist (? 0 - installed 2019-10-12) [Loaded] com.utilityData.plist (? 0 - installed 2019-10-14) User Login Items: Dropbox.app (Dropbox, Inc. - installed 2019-10-31) (Application - /Applications/Dropbox.app) Grammarly.app (Grammarly, Inc - installed 2019-11-01) (Application - /Applications/Grammarly.app) Skype 2.app (Skype Communications S.a.r.l - installed 2019-11-06) (Application - /Applications/Skype 2.app) iTunesHelper.app (Apple - installed 2019-01-24) (Application - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) InfiniteHD.app (? - installed 2015-12-26) (Application - ~/Library/Octoshape/InfiniteHD.app) Internet Plug-ins: FlashPlayer-10.6: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-10) Flash Player: 32.0.0.270 (Adobe Systems, Inc. - installed 2019-10-10) Audio Plug-ins: BluetoothAudioPlugIn: 5.0.5 (Apple - installed 2019-10-05) iSightAudio: 7.7.3 (Apple - installed 2019-10-05) AirPlay: 2.0 (Apple - installed 2019-10-05) AppleAVBAudio: 506.1 (Apple - installed 2019-10-05) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-10-05) 3rd Party Preference Panes: Flash Player (installed 2019-09-24) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 2.72 (1 min ago) 2.24 (5 min ago) 2.12 (15 min ago) Nominal I/O speed: 0.33 MB/s File system: 55.61 seconds Write speed: 192 MB/s Read speed: 1177 MB/s CPU Usage Snapshot: Type Overall System 13 % User 36 % Idle 51 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 166.66 % (?) EtreCheck 16.58 % (App Store) com.apple.WebKit.WebContent (4) 1.64 % (Apple) loginwindow 1.64 % (Apple) com.apple.WebKit.Networking 1.56 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 499 MB (App Store) Dropbox 250 MB (Dropbox, Inc.) Safari 168 MB (Apple) App Store 116 MB (Apple) com.apple.WebKit.WebContent 108 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 4 MB / 1 MB (?) Dropbox 219 KB / 205 KB (Dropbox, Inc.) Skype 165 KB / 112 KB (Skype Communications S.a.r.l) com.apple.WebKit.Networking 90 KB / 72 KB (Apple) SystemUIServer 0 B / 128 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 129 MB Used RAM: 6.64 GB Cached files: 1.23 GB Available RAM: 1.36 GB Swap Used: 246 MB Software Installs (past 30 days): Install Date Name (Version) 2019-10-10 Adobe Flash Player 2019-10-30 XProtectPlistConfigData (2107) 2019-11-07 EtreCheck (5.4.4) Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report