Sluggest MacEtreCheckPro version: 6.5.1 (6F003) Report generated: 2021-07-24 09:40:27 Download EtreCheckPro from https://etrecheck.com Runtime: 9:37 Performance: Below Average Problem: Beachballing Description: Slow to respond. Curser freezes. Have to do a hard poweroff (hold pow er button in until system shuts down). Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 C27F398 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 96.62 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 576 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.34 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.34 GB used) disk1s6 - Update (APFS) (Shared - 5 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 96.62 GB used, 886.54 GB available, 881.26 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 576 MB used, 881.26 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 881.26 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.34 GB used, 886.54 GB available, 881.26 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 5 MB used, 881.26 GB free) APFS Mount point: /System/Volumes/Update Network: Interface usbmodem14100: MT65xx Preloader Interface en0: Ethernet Interface en5: HERO8 BLACK Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 38.53 GB available System Software: macOS Big Sur 11.5 (20G71) Time since boot: About a day Notifications: Garmin Express Service.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/New Folder With Items/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin Plugin: /Library/Internet Plug-Ins/o1dbrowserplugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Old Applications: 63 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.25.1 - SDK 10.11) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.5.0 - SDK 10.9) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 179 Apple tasks [Running] 147 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 177 Apple tasks [Running] 141 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-09) [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-09) [Not Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2019-08-26) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2019-09-19) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04) [Not Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-02-09) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-08) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-08) [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (? 0 - installed 2019-05-01) [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-07-13) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-07-13) [Not Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-01-16) [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-11-09) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-11-09) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-09) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-08) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-07-13) User Launch Agents: [Not Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-02-23) [Other] com.hp.devicemonitor.plist (? 0 - installed 2020-11-09) [Not Loaded] com.hp.devicemonitor.plist (? 0 - installed 2019-09-19) [Not Loaded] com.hp.productresearch.plist (HP Inc. - installed 2019-09-19) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-05-25) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-05-25) [Not Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-03-29) [Other] com.movavi.converteragent.startup.plist (? 0 - installed 2020-06-11) [Not Loaded] com.spotify.webhelper.plist (Spotify - installed 2016-10-29) User Login Items: [Not Loaded] Garmin Express Service (Garmin International - installed 2021-07-23) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] crashreporter (Garmin International - installed 2021-07-23) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app [Not Loaded] ApplicationUpdater (Garmin International - installed 2021-07-23) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resources/ApplicationUpdater.app [Not Loaded] HPPSDrMonitorHelper (App Store - installed 2021-06-24) Modern Login Item /Applications/HP Smart.app/Contents/Frameworks/HPDiagnosticKit.framework/Versions/A/Resources/Addons/HPPSDrMonitor.app/Contents/Library/LoginItems/HPPSDrMonitorHelper.app [Not Loaded] JustJoinHelper (App Store - installed 2021-05-12) Modern Login Item /Applications/JustJoin.app/Contents/Library/LoginItems/JustJoinHelper.app [Not Loaded] Messenger Login Helper (App Store - installed 2021-04-13) Modern Login Item /Applications/Messenger.app/Contents/Library/LoginItems/Messenger Login Helper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-03-10) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-25) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Running] Messages (Apple - installed 2020-01-01) Application /System/Applications/Messages.app [Loaded] SpeechSynthesisServer (Apple - installed 2020-01-01) Application /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app Internet Plug-ins: googletalkbrowserplugin: 5.41.3.0 (? - installed 2019-05-01) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-14) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-14) PepperFlashPlayer: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-11) o1dbrowserplugin: 5.41.3.0 (? - installed 2019-05-01) SharePointBrowserPlugin: 14.7.7 (? - installed 2019-05-01) Backup: Time Machine Not Configured! Performance: System Load: 1.38 (1 min ago) 0.92 (5 min ago) 0.99 (15 min ago) Nominal I/O speed: 0.00 MB/s File system: 35.13 seconds Write speed: 68 MB/s Read speed: 83 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 6 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 14.36 % (Etresoft, Inc.) WindowServer 10.74 % (Apple) mds 4.66 % (Apple) kernel_task 1.90 % (Apple) Messages 0.90 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 661 MB (Etresoft, Inc.) Microsoft Excel 226 MB (Microsoft Corporation) Google Chrome 201 MB (Google, Inc.) Messages 153 MB (Apple) MTLCompilerService (14) 142 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 1024 KB / 151 KB (Apple) apsd 90 KB / 156 KB (Apple) netbiosd 12 KB / 3 KB (Apple) Mail 12 KB / 2 KB (Apple) rapportd 7 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) Messages 1 (Apple) ControlCenter 0 (Apple) AXVisualSupportAgent 0 (Apple) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 31 MB Used RAM: 4.55 GB Cached files: 3.42 GB Available RAM: 3.45 GB Swap Used: 43 MB Software Installs (past 60 days): Install Date Name (Version) 2021-06-02 Pages (11.1) 2021-06-02 Numbers (11.1) 2021-06-02 Keynote (11.1) 2021-06-03 macOS 11.4 (11.4) 2021-06-11 Adobe Acrobat Reader DC (21.005.20048) (21.005.20048) 2021-06-24 HP Smart (12.8.0.1462) 2021-06-28 MRTConfigData (1.81) 2021-06-28 XProtectPlistConfigData (2149) 2021-07-10 iMovie (10.2.5) 2021-07-13 Microsoft AutoUpdate (4.37.21071101) 2021-07-13 Microsoft Excel (16.51.21071101) 2021-07-14 Adobe Acrobat Reader DC (21.005.20058) (21.005.20058) 2021-07-14 Microsoft OneNote (16.51.21071101) 2021-07-14 Microsoft Outlook (16.51.21071101) 2021-07-14 Microsoft PowerPoint (16.51.21071101) 2021-07-14 Microsoft Word (16.51.21071101) 2021-07-22 macOS 11.5 (11.5) 2021-07-23 Garmin Express (0) Clean up: ~/Library/LaunchAgents/New Folder With Items/com.hp.devicemonitor.plist /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor Executable not found ~/Library/LaunchAgents/com.hp.devicemonitor.plist /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor Executable not found ~/Library/LaunchAgents/com.movavi.converteragent.startup.plist /Applications/Movavi Video Converter 20 Premium.app/Contents/MacOS/ConverterAgent.app Executable not found /Library/LaunchDaemons/New Folder With Items/com.adobe.fpsaud.plist /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud Executable not found Diagnostics Information (past 7-30 days): End of report