EtreCheckPro version: 6.4.4 (6E015)
Report generated: 2021-05-02 13:02:09
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:33
Performance: Excellent

Problem: Beachballing
Description: 
After upgrade to BigSur

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
  Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  System modifications - There are a large number of system modifications running in the background.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  iMac (Retina 5K, 27-inch, 2019)
  iMac Model: iMac19,1
  3.1 GHz 6-Core Intel Core i5 (i5-8600) CPU: 6-core
  64 GB RAM - At maximum
    BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2667  
    BANK 1/ChannelA-DIMM1 - 16 GB DDR4 2667  
    BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667  
    BANK 3/ChannelB-DIMM1 - 16 GB DDR4 2667  

Video Information:
  Radeon Pro 575X - VRAM: 4 GB
    iMac (built-in) 5120 x 2880

Drives:
  disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Fusion Drive] 120.88 GB
      disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes)
        disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 738.25 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 432 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk2s5 (APFS) [APFS Container] (Shared - 15.05 GB used)
          disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used)
        disk2s6 - Update (APFS) (Shared - 2 MB used)

  disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) 
  Internal SATA 6 Gigabit Serial ATA
    disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk1s2 [APFS Fusion Drive] 3.00 TB
      disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes)
        disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 738.25 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 432 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk2s5 (APFS) [APFS Container] (Shared - 15.05 GB used)
          disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used)
        disk2s6 - Update (APFS) (Shared - 2 MB used)

Mounted Volumes:
  disk2s1 - Macintosh HD - Data [APFS Virtual drive]
    3.12 TB (Shared - 738.25 GB used, 2.37 TB available, 2.36 TB free)
    APFS
    Mount point: /System/Volumes/Data

  disk2s2 - Preboot [APFS Preboot]
    3.12 TB (Shared - 432 MB used, 2.36 TB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk2s4 - VM [APFS VM]
    3.12 TB (Shared - 2.15 GB used, 2.36 TB free)
    APFS
    Mount point: /System/Volumes/VM

  disk2s5 [APFS Container]
    3.12 TB (Shared - 15.05 GB used, 2.36 TB free)
    APFS
    Mount point: /System/Volumes/Update/mnt1
    Partitions:
    disk2s5s1 

  disk2s5s1 - Macintosh HD [APFS Snapshot]
    3.12 TB (Shared - 15.05 GB used, 2.37 TB available, 2.36 TB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk2s6 - Update
    3.12 TB (Shared - 2 MB used, 2.36 TB free)
    APFS
    Mount point: /System/Volumes/Update

Network:
  Interface en0: Ethernet
    Proxy Auto Discovery
  Interface en1: Wi-Fi
    
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 26.04 GB available

  Remote login: Enabled

System Software:
  macOS Big Sur 11.2.3 (20D91) 
  Time since boot: About 3 hours

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

  Remote login: Enabled

Unsigned Files:
  Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist
    Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.roxio.UpdateRetrospect.plist
    Executable: /tmp/retro/engineupdater.sh
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist
    Executable: /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.avira.security.uninstalld.plist
    Executable: /Library/Application Support/Avira Security/uninstaller.sh

  Running app: /Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app/Contents/CNSSelectorAgent.app/Contents/MacOS/CNSSelectorAgent

  Login Item: /Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app

  Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin
  Plugin: /Library/Internet Plug-Ins/LogitechHarmony.plugin
  Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
  Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin
  Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
  Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin

  Apps: 9


System Extensions:
  [Running] Avira Scan Service - version 4.6.1 (Avira Operations GmbH & Co. KG - 2021-03-31)
    Application: /Applications/Avira Security.app - version 4.6.1 (Avira Operations GmbH & Co. KG - 2021-03-31)
    Description: Provides the Antivirus Scans and Protections

Kernel Extensions:
  /Library/Extensions
    [Not Loaded] LaCieScsiType00.kext - com.LaCie.ScsiType00 (1.7.0 - SDK 10.5)
    [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.1)
    [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)
    [Not Loaded] KensingtonMouseDriver.kext - com.kensington.mouseworks.iokit.KensingtonMouseDriver (3.0)
    [Not Loaded] HotSync Classic Seize.kext - com.palm.ClassicNotSeizeDriver (3.2.1)
    [Not Loaded] BJUSBMP.kext - jp.co.canon.bj.kext.BJUSBMP (2.6.0)
    [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8)
    [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9)

  /Library/Extensions/2.2.0
    [Not Loaded] Belcarra.USBLAN_netpart.kext - com.Belcarra.iokit.USBLAN_netpart (2.2.0)
    [Not Loaded] Belcarra.USBLAN_usbpart.kext - com.Belcarra.iokit.USBLAN_usbpart (2.2.0)
    [Not Loaded] RemoteControl.USBLAN_usbpart.kext - com.RemoteControl.USBLAN.usbpart (2.2.0)

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  184 Apple tasks
  [Running]  130 Apple tasks

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  180 Apple tasks
  [Running]  144 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-10)
  [Running] com.avira.security.UIAgent.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18)
  [Running] com.avira.security.statusmenu.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18)
  [Loaded] com.avira.security.updater.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04)
  [Other] com.lacie.LaCieDesktopManagerAgent.plist (? 1d7977d3  - installed 2021-04-17)
  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-08)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-04-14)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-08)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-08)
  [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc  - installed 2019-09-19)
  [Loaded] com.avira.security.installd.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18)
  [Running] com.avira.security.privd.plist (Avira Operations GmbH & Co. KG - installed 2021-03-18)
  [Loaded] com.avira.security.uninstalld.plist (? 7bc7771e  - installed 2021-03-18)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04)
  [Other] com.lacie.LaCieDesktopManagerDaemon.plist (? f806c6ee  - installed 2015-01-06)
  [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-08)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-08)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-04-14)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2011-03-10)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-11-09)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0  - installed )
  [Loaded] com.roxio.UpdateRetrospect.plist (? f1543d98  - installed 2010-07-22)
  [Not Loaded] com.roxio.launchd.retroengine.plist (? 3ec57c57  - installed 2013-10-30)
  [Running] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2020-12-19)
  [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166  - installed 2015-04-29)

User Launch Agents:
  [Other] com.adobe.ARM.***.plist (? 0  - installed 2013-12-12)
  [Not Loaded] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2018-07-15)
  [Not Loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (? 0  - installed 2014-10-10)

User Login Items:
  [Loaded] Canon IJ Network Scanner Selector EX (? - installed 2019-04-21)
    Application
    /Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app

  [Not Loaded] Garmin Express Service (Garmin International - installed 2020-05-25)
    Modern Login Item
    /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-08)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-08)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Loaded] TunnelBearHelper (TunnelBear, Inc. - installed 2021-04-22)
    Modern Login Item
    /Applications/TunnelBear.app/Contents/Library/LoginItems/TunnelBearHelper.app

  [Not Loaded] PhotoStreamAgent (App Store - installed 2019-04-21)
    Modern Login Item
    /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

Internet Plug-ins:
  EPPEX Plugin: 10.0 (? - installed 2019-04-21)
  LogitechHarmony: 2.0 (? - installed 2019-04-21)
  AdobePDFViewer: 21.001.20149 (Adobe Systems, Inc. - installed 2021-04-18)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-04-18)
  SharePointBrowserPlugin: 14.7.7 (? - installed 2019-04-21)
  GarminGpsControl: 4.1.0.0 Release (? - installed 2019-04-21)
  Silverlight: 5.1.20513.0 (? - installed 2019-04-21)
  iPhotoPhotocast: 7.0 (Apple - installed 2019-04-21)

Safari Extensions:
  AnyList Recipe Import (Purple Cover, Inc. - installed 2021-02-21)

Backup:
  Skip System Files: No
  Mobile backups: No
  Auto backup: Yes
  Destinations: 
    T**********D [Local] (Last used)
      Total size: 6.00 TB
      Total number of backups: 18
      Oldest backup: 2019-04-21 19:05:20
      Last backup: 2020-12-14 19:17:20
  6 local snapshots
  Oldest local snapshot: 2021-05-01 10:52:45
  Last local snapshot: 2021-05-02 10:34:49

Performance:
  System Load: 1.23 (1 min ago) 1.02 (5 min ago) 1.14 (15 min ago)
  Nominal I/O speed: 0.13 MB/s
  File system: 15.50 seconds
  Write speed: 616 MB/s
  Read speed: 2722 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 1 %
  User: 4 %
  Idle: 95 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  EtreCheckPro 15.18 % (Etresoft, Inc.)
  WindowServer 6.78 % (Apple)
  com.apple.WebKit.WebContent (6) 2.96 % (Apple)
  kernel_task 1.42 % (Apple)
  Safari 0.40 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 673 MB (Etresoft, Inc.)
  com.avira.scanservice 624 MB (Avira Operations GmbH & Co. KG)
  com.apple.WebKit.WebContent (6) 515 MB (Apple)
  Dock 389 MB (Apple)
  Finder 371 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  vpn.log --management-query-remote --remote 66.231.187.55 443 udp --remote 66.231.187.72 7011 udp --remote 66.231.187.121 443 tcp 43 MB / 3 MB (? - /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/tunnelbear/openvpn --auth SHA256 --auth-nocache --auth-user-pass --cipher AES-256-GCM --client --connect-retry 1 --connect-retry-max 3 --daemon --dev tunX --fast-io --hand-window 50 --management /var/run/com.tunnelbear.vpn.socket unix --management-query-passwords --management-signal --mute-replay-warnings --nobind --persist-key --ping 10 --ping-restart 31 --remote-cert-tls server --reneg-sec 86400 --redirect-gateway def1 --tls-exit --verb 3 --ca /Applications/TunnelBear.app)
  mDNSResponder 532 KB / 215 KB (Apple)
  CNSSelectorAgent 22 KB / 42 KB (? - /Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
  netbiosd 11 KB / 10 KB (Apple)
  rapportd 9 KB / 3 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 5 (Apple)
  com.apple.WebKit.WebContent (6) 1 (Apple)
  Safari 1 (Apple)
  com.avira.scanservice 0 (Avira Operations GmbH & Co. KG)
  AXVisualSupportAgent 0 (Apple)

Virtual Memory Information:
  Physical RAM: 64 GB

  Free RAM: 49.43 GB
  Used RAM: 8.97 GB
  Cached files: 5.60 GB

  Available RAM: 55.03 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2021-03-04 macOS 11.2.2 (11.2.2)
  2021-03-04 iMovie (10.2.3)
  2021-03-09 macOS 11.2.3 (11.2.3)
  2021-03-10 Adobe Acrobat Reader DC (21.001.20145) (21.001.20145)
  2021-03-24 Numbers (11.0)
  2021-03-25 Pages (11.0)
  2021-03-28 Avira Security (1.0)
  2021-03-31 Avira Security Update (1.0)
  2021-03-31 Keynote (11.0)
  2021-04-06 GarageBand (10.4.3)
  2021-04-14 Microsoft AutoUpdate (4.34.21041102)
  2021-04-14 Microsoft Excel (16.48.21041102)
  2021-04-14 Microsoft OneNote (16.48.21041102)
  2021-04-14 Microsoft PowerPoint (16.48.21041102)
  2021-04-14 Microsoft Word (16.48.21041102)
  2021-04-18 Adobe Acrobat Reader DC (21.001.20149) (21.001.20149)
  2021-04-30 MRTConfigData (1.78)
  2021-04-30 XProtectPlistConfigData (2145)

Clean up:
  /Library/LaunchAgents/com.lacie.LaCieDesktopManagerAgent.plist
    /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LDM
    Executable not found
  /Library/LaunchDaemons/com.roxio.launchd.retroengine.plist
    /Library/Application Support/Retrospect/RetrospectEngine.bundle/Contents/MacOS/RetroEngine
    Executable not found
  /Library/LaunchDaemons/com.lacie.LaCieDesktopManagerDaemon.plist
    /Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LaCieDesktopManagerDaemon
    Executable not found
  ~/Library/LaunchAgents/com.adobe.ARM.***.plist
    /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
    Executable not found

Diagnostics Information (past 7-30 days):
  2021-04-29 12:06:33 Kernel Panic
    Details:
      panic(cpu 2 caller 0xffffff8019764a25): userspace watchdog timeout: no
       successful checkins from com.apple.WindowServer in 120 seconds


  2021-04-29 12:05:18 WindowServer Crash (2 times)
    Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
    Details:
      StartTime:2021-04-26 09:00:09
      GPU:AMD
      MetalDevice for accelerator(0x702b): 0x7fdad2825e58 (MTLDevice: 0x7fda
      980e0000)
      IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PEG0@1/IOPP/GFX
      0@0/ATY,Florin@0/AMDFramebufferVIB
      boot-args:

  2021-04-27 20:46:00 trustd High CPU Use
    Executable: /usr/libexec/trustd


End of report