EtreCheckPro version: 6.5.2 (6F007)
Report generated: 2021-10-11 17:43:51
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:50
Performance: Good

Problem: Computer is restarting
Description: 
Mysteriously restarts (not related to apple updates) occasionally.  Sl
ow.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.
  Security updates disabled - Security updates are disabled. This computer is at risk of malware infection.
  Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection.
  Obsolete hardware - This computer may be considered obsolete.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  System modifications - There are a large number of system modifications running in the background.
  Runaway user process - A user process is using a large percentage of your CPU.
  x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  iMac (27-inch, Late 2012) - Obsolete!
  iMac Model: iMac13,2
  3.4 GHz Quad-Core Intel Core i7 (i7-3770) CPU: 4-core
  8 GB RAM - Upgradeable
    BANK 0/DIMM0 - 4 GB DDR3 1600  
    BANK 1/DIMM0 - 4 GB DDR3 1600  
    BANK 0/DIMM1 - Empty   
    BANK 1/DIMM1 - Empty   

Video Information:
  NVIDIA GeForce GTX 680MX - VRAM: 2 GB
    iMac 2560 x 1440

Drives:
  disk0 - APPLE SSD SM128E 121.33 GB (Solid State - TRIM: Yes) 
  Internal SATA 6 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Fusion Drive] 121.12 GB
      disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes)
        disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 411.28 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 24 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
        disk2s5 - Macintosh HD (APFS) (Shared - 11.33 GB used)

  disk1 - APPLE HDD WDC WD10EALX-408EA0 1.00 TB (Mechanical - 7200 RPM) 
  Internal SATA 6 Gigabit Serial ATA
    disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk1s2 [APFS Fusion Drive] 1000.00 GB
      disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes)
        disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 411.28 GB used)
        disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 24 MB used)
        disk2s3 - Recovery (APFS) [Recovery] (Shared - 526 MB used)
        disk2s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
        disk2s5 - Macintosh HD (APFS) (Shared - 11.33 GB used)

Mounted Volumes:
  disk2s1 - Macintosh HD - Data [APFS Virtual drive]
    1.12 TB (Shared - 411.28 GB used, 714.94 GB available, 684.77 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk2s3 - Recovery [Recovery]
    1.12 TB (Shared - 526 MB used, 684.77 GB free)
    APFS
    Mount point: /Volumes/Recovery

  disk2s4 - VM [APFS VM]
    1.12 TB (Shared - 4.30 GB used, 684.77 GB free)
    APFS
    Mount point: /private/var/vm

  disk2s5 - Macintosh HD
    1.12 TB (Shared - 11.33 GB used, 714.94 GB available, 684.77 GB free)
    APFS
    Mount point: /
    Read-only: Yes

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 180.53 GB available

  Printer sharing: Enabled

System Software:
  macOS Catalina 10.15.7 (19H1419) 
  Time since boot: About 8 days

Notifications:
  Microsoft Outlook.app
    95 notifications

  Norton.app
    2 notifications (one scheduled)

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled
  Security Updates: Disabled

  Antivirus software: Symantec

  Printer sharing: Enabled

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.symantec.sharedsettings.MES.plist
    Executable: /Library/Application Support/Symantec/Silo/MES/DomainSettings/SymSharedSettingsd
    Details: Exact match found in the legitimate list - probably OK

  Apps: 3

Old Applications:
  21 x86-only apps

System Extensions:
  [Running] SymantecEndpointSecurity - version 9.0.6 (Symantec - 2021-10-11)
    Application: /Applications/Norton Internet Security.app - version 9.0.6 (Symantec - 2021-10-11)
    Description: [placeholder]Symantec Endpoint Security system extension[placeholder]

Kernel Extensions:
  /Library/Application Support/Logitech.localized/Logitech Options.localized
    [Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (8.30.1 - SDK 10.13)

  /Library/Extensions
    [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13)
    [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0)

  ~/Downloads/LCC Installer 2.app
    [Not Loaded] LogitechHIDDevices.kext - com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8)
    [Not Loaded] LogitechUnifying.kext - com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6)

  ~/Downloads/duet.app
    [Not Loaded] DuetDisplay.kext - com.kairos.driver.DuetDisplay (2.1.4 - SDK 10.9)

System Launch Daemons:
  [Not Loaded]  38 Apple tasks
  [Loaded]  183 Apple tasks
  [Running]  114 Apple tasks
  [Other]  2 Apple tasks

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  171 Apple tasks
  [Running]  125 Apple tasks
  [Other]  One Apple task

Launch Daemons:
  [Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-08-11)
  [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-08-11)
  [Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-04-07)
  [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-10-05)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-08-23)
  [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-10-03)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-10-03)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-09-19)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-09-12)
  [Running] com.symantec.NSVService.plist (Symantec - installed 2019-08-28)
  [Loaded] com.symantec.SymLUHelper.MES.plist (Symantec - installed 2021-10-04)
  [Loaded] com.symantec.UninstallerToolHelper.MES.plist (Symantec - installed 2021-10-04)
  [Loaded] com.symantec.dsp.nortonaggregatord.MES.plist (Symantec - installed 2021-10-04)
  [Running] com.symantec.kexthelper.MES.plist (Symantec - installed 2021-10-04)
  [Other] com.symantec.liveupdate.daemon.MES.plist (Symantec - installed 2021-10-04)
  [Running] com.symantec.sharedsettings.MES.plist (? 84ffa067  - installed 2019-09-21)
  [Running] com.symantec.symdaemon.MES.plist (Symantec - installed 2021-10-04)
  [Loaded] com.symantec.symqual.detail.MES.plist (Symantec - installed 2021-10-04)
  [Loaded] com.symantec.symqual.panicreporter.MES.plist (Symantec - installed 2021-10-04)
  [Loaded] com.symantec.symqual.submit.MES.plist (Symantec - installed 2021-10-04)

Launch Agents:
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-09-02)
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-09-11)
  [Other] com.adobe.AdobeCreativeCloud.plist (? 54905df0  - installed 2021-01-25)
  [Loaded] com.adobe.ElementsAutoCreator-17.0.plist (Adobe Systems, Inc. - installed 2018-10-10)
  [Loaded] com.adobe.ElementsAutoCreator-18.0.plist (Adobe Systems, Inc. - installed 2020-01-13)
  [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-10-05)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-10-05)
  [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-03-23)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23)
  [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2020-09-08)
  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-10-03)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-09-19)
  [Running] com.symantec.uiagent.application.MES.plist (Symantec - installed 2021-10-04)
  [Other] org.chromium.chromoting.plist (Google, Inc. - installed 2021-08-30)

User Launch Agents:
  [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-23)
  [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-10-05)
  [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2021-10-11)

User Login Items:
  [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2021-10-03)
    Application
    /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app

  [Running] DashlaneAgent (Dashlane - installed 2021-09-13)
    Modern Login Item
    /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAgent.app

  [Loaded] DashlaneAutoStartHelper (Dashlane - installed 2021-09-13)
    Modern Login Item
    /Applications/Dashlane.app/Contents/Library/LoginItems/DashlaneAutoStartHelper.app

  [Loaded] Google Chrome (Google, Inc. - installed 2021-10-11)
    Application
    /Applications/Google Chrome.app

  [Running] Norton Secure VPN (Symantec - installed 2019-09-15)
    Application
    /Applications/Norton Secure VPN.app

  [Running] OneDrive (Microsoft Corporation - installed 2021-10-03)
    Application
    /Applications/OneDrive.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-10-03)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-10-03)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Loaded] duet (Duet, Inc. - installed 2021-01-11)
    Application
    /Applications/duet.app

  [Running] HP Device Monitor (HP Inc. - installed 2020-10-24)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] HP Product Research (HP Inc. - installed 2020-10-24)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

  [Running] Solar Service (App Store - installed 2018-07-31)
    Application
    ~/Library/Application Support/Logitech/SolarService/Solar Service.app

Internet Plug-ins:
  AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-14)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-14)

Safari Extensions:
  SafariExtensionDMG (Dashlane - installed 2021-09-13)

Backup:
  Skip System Files: No
  Auto backup: Yes
  Volumes being backed up: 
    Macintosh HD: Disk size: 1.12 TB - Disk used: 436.35 GB 
  Destinations: 
    0 [Local] (Last used)
      Total size: 3.00 TB
      Total number of backups: 176
      Oldest backup: 2013-12-24 17:26:44
      Last backup: 2021-05-13 07:14:33
  23 local snapshots
  Oldest local snapshot: 2021-10-10 16:50:33
  Last local snapshot: 2021-10-11 16:48:46

Performance:
  System Load: 3.12 (1 min ago) 2.46 (5 min ago) 2.34 (15 min ago)
  Nominal I/O speed: 8.95 MB/s
  File system: 23.75 seconds
  Write speed: 215 MB/s
  Read speed: 370 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 7 %
  User: 13 %
  Idle: 79 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  com.symantec.mes.systemextension 97.24 % (?)
  deleted 9.74 % (Apple)
  WindowServer 7.22 % (Apple)
  EtreCheckPro 5.94 % (Etresoft, Inc.)
  HP Device Monitor 5.92 % (HP Inc.)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  plugin-container (10) 1.18 GB (Mozilla Corporation)
  EtreCheckPro 421 MB (Etresoft, Inc.)
  firefox 228 MB (Mozilla Corporation)
  com.symantec.mes.systemextension 126 MB (?)
  AcroCEF Helper (Renderer) (3) 121 MB (Adobe Inc.)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 268 MB / 11 MB (Apple)
  firefox 2 MB / 2 MB (Mozilla Corporation)
  apsd 190 KB / 536 KB (Apple)
  OneDrive 332 KB / 84 KB (Microsoft Corporation)
  netbiosd 37 KB / 558 B (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  com.symantec.mes.systemextension 83 (?)
  WindowServer 4 (Apple)
  plugin-container (10) 2 (Mozilla Corporation)
  firefox 1 (Mozilla Corporation)
  HP Device Monitor 1 (HP Inc.)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 797 MB
  Used RAM: 6.23 GB
  Cached files: 1020 MB

  Available RAM: 1.77 GB
  Swap Used: 1.27 GB

Software Installs (past 60 days):
  Install Date Name (Version)
  2021-08-27 Zoom (5.7.6.1320)
  2021-09-11 ARMDC Agent Installer (1.0.0)
  2021-09-13 macOS Catalina Security Update 2021-005 (10.15.7)
  2021-09-14 Adobe Acrobat DC (21.007.20091) (21.007.20091)
  2021-09-14 Microsoft Excel (16.53.21091200)
  2021-09-14 Microsoft Outlook (16.53.21091200)
  2021-09-14 Microsoft PowerPoint (16.53.21091200)
  2021-09-14 Microsoft Word (16.53.21091200)
  2021-09-14 Microsoft AutoUpdate (4.39.21091200)
  2021-09-19 Microsoft OneNote (16.53.21091200)
  2021-09-19 Microsoft Office (16.53.21091200)
  2021-09-20 Chrome Remote Desktop Host (94.0.4606)
  2021-09-21 Mobile Device (1.0.0.0)
  2021-09-22 Safari (15.0)
  2021-10-03 macOS Catalina Security Update 2021-006 (10.15.7)
  2021-10-03 Adobe Acrobat DC (21.007.20096) (21.007.20096)
  2021-10-04 Device Support Update (1.0.0.0.1.1632960232)
  2021-10-11 Norton For Mac.Universal (8.7.0.61.61)
  2021-10-11 NISL_SKU.NIS_ESD_8_0_MRF_19463_NIS (8.7.0.61.61)

Clean up:
  /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist
    /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud
    Executable not found

Diagnostics Information (past 7-30 days):
  2021-10-07 11:22:24 WindowServer Crash
    Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
    Details:
      StartTime:2021-10-03 09:16:00
      GPU:NV
      MetalDevice for accelerator(0x4e2b): 0x7fbccb82fec8 (MTLDevice: 0x7fbc
      cbf16000)
      IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/P0P2@1/IOPP/GFX
      0@0/NVDA,Display-A@0/NVDA


End of report