EtreCheck version: 5.5.5 (5111) Report generated: 2020-06-02 21:41:52 Download EtreCheck from https://etrecheck.com Runtime: 2:55 Performance: Good Sandbox: Enabled Full drive access: Enabled Problem: Other problem Description: Mouse keys enabling themselves during startup preventing login Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. Hardware Information: iMac (21.5-inch, 2017) iMac Model: iMac18,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 999.86 GB disk1 [APFS Virtual drive] 999.86 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 28.79 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.17 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 999.86 GB (Shared - 28.79 GB used, 957.68 GB available, 954.79 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s4 - VM [APFS VM] 999.86 GB (Shared - 4.30 GB used, 954.79 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 999.86 GB (Shared - 11.17 GB used, 957.68 GB available, 954.79 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.5 (19F96) Time since boot: About an hour Configuration Profiles: This computer has configuration profiles installed. Notifications: EtreCheck.app one notification Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 173 Apple tasks [Running] 124 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 176 Apple tasks [Running] 126 Apple tasks [Other] One Apple task Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-04-21) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-22) Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-05-30) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-04-21) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-04-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-22) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-03-10) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-04-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-04-16) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app User Internet Plug-ins: ZoomUsPlugIn: 4.4.55387.0716 (Zoom Video Communications, Inc. - installed 2019-08-14) Time Machine: Skip System Files: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 999.86 GB - Disk used: 45.07 GB Destinations: S*****G [Local] (Last used) Total size: 2.00 TB Total number of backups: 75 Oldest backup: 2019-06-28 19:03:54 Last backup: 2020-06-02 20:21:03 7 local snapshots Oldest local snapshot: 2020-06-02 04:23:41 Last local snapshot: 2020-06-02 21:22:52 Performance: System Load: 1.61 (1 min ago) 1.52 (5 min ago) 1.56 (15 min ago) Nominal I/O speed: 7.58 MB/s File system: 32.13 seconds Write speed: 90 MB/s Read speed: 84 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 12.52 % (?) EtreCheck 6.18 % (App Store) sharingd 0.14 % (Apple) Dock 0.12 % (Apple) useractivityd 0.07 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 493 MB (App Store) Google Chrome 124 MB (Google, Inc.) accountsd 73 MB (Apple) Finder 71 MB (Apple) AppleSpell 68 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 818 KB / 143 KB (?) homed 845 B / 955 B (Apple) SystemUIServer 0 B / 64 B (Apple) spindump_agent 0 B / 0 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 916 MB Used RAM: 3.79 GB Cached files: 3.31 GB Available RAM: 4.21 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-05-10 Gatekeeper Configuration Data (181) 2020-05-14 Microsoft Outlook (16.37.20051002) 2020-05-14 Microsoft Word (16.37.20051002) 2020-05-14 Microsoft OneNote (16.37.20051002) 2020-05-14 Microsoft Excel (16.37.20051002) 2020-05-28 macOS Catalina 10.15.5 Update 2020-05-28 MRTConfigData (1.61) 2020-05-28 XProtectPlistConfigData (2122) 2020-05-30 Malwarebytes for Mac (1.0) 2020-06-02 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): End of report