Hello soloMac and others on this topic,

I read your complete message in your email file. Compliments and Kudos for expressing the very heart of this issue. 

Unlike community boards for other leading computer and consumer brands, where Corporate support technicians and brand  managers read daily comments to discover issues, offer work-arounds or other solutions, and actually initiate and assign teams to solves such problems, that is not the case here.

Instead ongoing comments on critical issues are edited by a moderator, or completely censored, rather than supported or triggering an accelerated solution.

I've been doing extensive research on this mindset, and think I may have discovered the reasons behind it.

n re: Apple Inc. Device Performance Litigation, Case No. 18-MD-2827-EJD, in the U.S. District Court for the Northern District of California, see: https://topclassactions.com/lawsuit-settlements/closed-settlements/apple-iphone-performance-class-action-settlement/ , Apple agreed to pay between 310 and 500 Million U.S. Dollars to its customers who joined a Class Action lawsuit, which found that Apple had deliberately slowed the performance of its iPhones to encourage owners to trade these in for newer models. 

My understanding is that the lead attorney for that legal action, Joseph W. Crotchet, Esq. of COTCHETT, PITRE & MCCARTHY LLP, and the Claim's administrator, In re Apple Inc. Device Performance Litigation may still be accepting claims in this open class settlement.
Attn: Claims Administrator, 1650 Arch Street, Suite 2230, Philadelphia, PA 19103 
1-833-649-0927
Questions@SmartphonePerformanceSettlement.com

But if this settlement is closed, there is still 1 very important lessons that may be learned from it: Apple had betrayed a large group of iPhone owners, had gotten caught, and received a slap on their wrists for their illegal and fraudulent actions. 

Apple earned more than $2 Billion Dollars just be not including chargers on their newer iPhone models, so having to pay $500 million dollars is like pocket change to them.

I avoid buying from companies who devise deliberate Corporate policies to cheat their customers, and who ignore complaints such as the one we have been reporting here.

As a result I won't be doing any further future business with Apple.

I can tell you many really amazing stories of excellent customer care, from companies like Intel, HP, Samsung, and Microsoft. These firms have learned, possibly from mistakes and blunders in their past, that treating their customers like solid gold, is a better strategy than holding extravagant annual product rollouts.

I'm not one who hates Apple, not at all. I loved using my iPhone 12 Pro Max when I first used it. But I don't like deceitful ways of doing business, and I don't like the broken promises from an Apple advisor, who assured me that he had taken ownership of this "known issue" and would keep me updated until it was resolved.

It's highly likely that this post, like 3 others, will also be edited, or completely removed by an Apply moderator, That would definitely please me because (1) it is the dumbest approach to a real and growing issue, and the subsequent annoyance and resentment that it has caused, and (2) I am keeping a record of each act of censorship as evidence of what is called "Aggravating Circumstances"  in the Law, the opposite of Mitigation, and will make these available to Mr. Crotchet, Esq. or others who see this as a denial of service, self-dealing, acting in bad faith, illegal business practices, and just very bad PR.

soloMac, I really enjoyed reading you comments to the Moderator, and I hope you have a chance to read this and gain additional information from it.

Cheers & Good Luck.