EtreCheck version: 5.3.2 (5034) Report generated: 2019-07-25 15:49:30 Download EtreCheck from https://etrecheck.com Runtime: 5:37 Performance: Good Sandbox: Enabled Full drive access: Enabled Problem: Apps are crashing Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. Apps crashing - There have been numerous app crashes. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) iMac Model: iMac16,2 1 2.8 GHz Intel Core i5 (i5-5575R) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 ok BANK 1/DIMM0 - 4 GB DDR3 1867 ok Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - J*****e (APFS) (Shared - 293.90 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.29 GB used) disk2 - LaCie P9227 Slim 1.00 TB External USB 5 Gbit/s USB disk2s1 - L**y (Journaled HFS+) 1.00 TB (994.39 GB used) Mounted Volumes: disk1s1 - J*****e 1000.00 GB (Shared - 293.90 GB used - 701.04 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.29 GB used - 701.04 GB free) APFS Mount point: /private/var/vm disk2s1 - L**y 1.00 TB (994.39 GB used - 5.81 GB free) Journaled HFS+ Mount point: /Volumes/L**y Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G84) Time since boot: About 6 hours Configuration Profiles: This computer has configuration profiles installed. Notifications: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app one notification /Applications/EtreCheck.app 2 notifications /Applications/Safari.app 45 notifications Security: Gatekeeper: Enabled System Integrity Protection: Enabled 32-bit Applications: 8 32-bit apps System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 167 Apple tasks [Running] 118 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 191 Apple tasks [Running] 106 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-22) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-02-15) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-07-22) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-05-15) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-15) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-07-20) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15) [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-07-22) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-05-15) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-06-21) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-16) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-07-20) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-11-08) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-22) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-15) [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-01-17) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-09) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-09) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2018-05-25) User Login Items: SpeechSynthesisServer.app (Apple - installed 2019-07-23) (Application - /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app) Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-05-15) FlashPlayer-10.6: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-09) AdobePDFViewer: 19.012.20034 (Adobe Systems, Inc. - installed 2019-05-15) Flash Player: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-09) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-07-22) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-18) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-07-23) AirPlay: 2.0 (Apple - installed 2019-07-23) AppleAVBAudio: 760.6 (Apple - installed 2019-07-23) BridgeAudioSP: 5.52 (Apple - installed 2019-07-23) iSightAudio: 7.7.3 (Apple - installed 2019-07-23) Safari Extensions: Grammarly for Safari.safariextz - Grammarly - https://www.grammarly.com (installed 2019-07-03) Honey.safariextz - Honey Science Corporation - https://www.joinhoney.com (installed 2019-01-30) Pin It Button.safariextz - Pinterest, Inc. - http://www.pinterest.com/ (installed 2018-12-26) Translate.safariextz - SideTree.com - http://SideTree.com/extensions.html#Translate (installed 2018-07-29) 3rd Party Preference Panes: Flash Player (installed 2019-06-21) Time Machine: Skip System Files: No Auto backup: Yes Volumes being backed up: J*****e: Disk size: 1000.00 GB - Disk used: 298.96 GB Destinations: L**y [Local] (Last used) Total size: 1.00 TB Total number of backups: 98 Oldest backup: 2018-03-01 11:26:02 Last backup: 2019-07-25 15:36:46 6 local snapshots Oldest local snapshot: 2019-07-24 15:55:56 Last local snapshot: 2019-07-25 15:32:17 Performance: System Load: 1.75 (1 min ago) 1.88 (5 min ago) 1.92 (15 min ago) Nominal I/O speed: 0.80 MB/s File system: 30.99 seconds Write speed: 78 MB/s Read speed: 75 MB/s Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Adobe Photoshop CC 2019 889 MB (Adobe Systems, Inc.) com.apple.WebKit.WebContent (3) 672 MB (Apple) EtreCheck 513 MB (App Store) mdworker_shared (12) 284 MB (Apple) CEPHtmlEngine (3) 191 MB (Adobe Systems, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) Other processes 1 MB / 404 KB (?) SystemUIServer 0 B / 192 B (Apple) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) NotificationCenter 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 70 MB Used RAM: 6.02 GB Cached files: 1.91 GB Available RAM: 1.98 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-07-09 Adobe Flash Player (32.0.0.223) 2019-07-13 EtreCheck (5.3.2) 2019-07-16 Microsoft PowerPoint for Mac (16.16.19071500) 2019-07-16 Microsoft Excel for Mac (16.16.19071500) 2019-07-16 Microsoft OneNote for Mac (16.16.19071500) 2019-07-17 Microsoft Word for Mac (16.16.19071500) 2019-07-20 Microsoft AutoUpdate (4.13.19071800) 2019-07-20 MRTConfigData (1.47) 2019-07-23 Gatekeeper Configuration Data (173) Diagnostics Information (past 7 days): 2019-07-25 15:38:56 Mail.app - Crash (36 times) Executable: /Applications/Mail.app Details: dyld3 mode 2019-07-24 15:38:36 Adobe Photoshop CC 2019.app - High CPU Use (3 times) Executable: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app 2019-07-24 09:01:02 UNKNOWN PATH - Hang (2 times) Executable: UNKNOWN PATH 2019-07-22 14:32:44 UpdaterStartupUtility - Crash (4 times) Executable: /Applications/Utilities/Adobe Application Manager/*/UpdaterStartupUtility Details: abort() called UpdaterStartupUtility(378,0x1064fd5c0) malloc: Incorrect checksum for freed object 0x7fe236503578: probably modified after being freed. Corrupt value: 0x20a000000000 2019-07-20 15:52:59 Adobe InDesign CC 2019.app - High CPU Use Executable: /Applications/Adobe InDesign CC 2019/Adobe InDesign CC 2019.app End of report