EtreCheckPro version: 6.4.3 (6E010) Report generated: 2021-04-25 16:30:45 Download EtreCheckPro from https://etrecheck.com Runtime: 2:43 Performance: Excellent Problem: Other problem Description: Copy icon from any folder with custom icon results in empty clipboard. This only occurs for some users on this computer. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Apps hanging - There have been numerous app hangs. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: Mac mini (2018) Mac mini Model: Macmini8,1 3.2 GHz 6-Core Intel Core i7 (i7-8700B) CPU: 6-core 64 GB RAM - At maximum BANK 0/ChannelA-DIMM0 - 32 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 32 GB DDR4 2667 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB VP2785 SERIES 6016 x 3384 Radeon Pro 580 - VRAM: 8 GB VP2785 SERIES 6016 x 3384 VP2785 SERIES 6016 x 3384 Drives: disk0 - APPLE SSD AP2048M 2.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 2.00 TB disk2 [APFS Virtual drive] 2.00 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (Shared - 15.05 GB used) disk2s1s1 - M**************l (APFS) [APFS Snapshot] (Shared - 15.05 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 360 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk2s5 - M**************** - Data (APFS) [APFS Virtual drive] (Shared - 970.88 GB used) disk2s6 - Update (APFS) (Shared - 2 MB used) disk4 - WDC WD40EFRX-68WT0N0 4.00 TB (Mechanical - 5400 RPM) External Thunderbolt 6 Gigabit Serial ATA disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 2 MB disk4s3 7 MB disk4s4 4.00 TB disk4s5 - B******X (Mac OS Extended) 134 MB disk5 - WDC WD40EFRX-68WT0N0 4.00 TB (Mechanical - 5400 RPM) External Thunderbolt 6 Gigabit Serial ATA disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 2 MB disk5s3 7 MB disk5s4 4.00 TB disk5s5 - B******X (Mac OS Extended) 134 MB disk6 - WDC WD40EFRX-68WT0N0 4.00 TB (Mechanical - 5400 RPM) External Thunderbolt 6 Gigabit Serial ATA disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 2 MB disk6s3 7 MB disk6s4 4.00 TB disk6s5 - B******X (Mac OS Extended) 134 MB disk7 - WDC WD40EFRX-68WT0N0 4.00 TB (Mechanical - 5400 RPM) External Thunderbolt 6 Gigabit Serial ATA disk7s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk7s2 2 MB disk7s3 7 MB disk7s4 4.00 TB disk7s5 - B******X (Mac OS Extended) 134 MB disk8 - ST8000DM004-2CX188 8.00 TB (Mechanical - 5425 RPM) External Thunderbolt 6 Gigabit Serial ATA disk8s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk8s2 2 MB disk8s3 7 MB disk8s4 8.00 TB disk8s5 134 MB disk9 - ST8000DM004-2CX188 8.00 TB (Mechanical - 5425 RPM) External Thunderbolt 6 Gigabit Serial ATA disk9s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk9s2 2 MB disk9s3 7 MB disk9s4 8.00 TB disk9s5 134 MB disk10 - ST8000DM004-2CX188 8.00 TB (Mechanical - 5425 RPM) External Thunderbolt 6 Gigabit Serial ATA disk10s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk10s2 2 MB disk10s3 7 MB disk10s4 8.00 TB disk10s5 134 MB disk11 - ST8000DM004-2CX188 8.00 TB (Mechanical - 5425 RPM) External Thunderbolt 6 Gigabit Serial ATA disk11s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk11s2 2 MB disk11s3 7 MB disk11s4 8.00 TB disk11s5 134 MB disk12 - TOSHIBA HDWE160 6.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk12s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk12s2 2 MB disk12s3 7 MB disk12s4 6.00 TB disk12s5 - B******X (Mac OS Extended) 134 MB disk13 - TOSHIBA HDWE160 6.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk13s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk13s2 2 MB disk13s3 7 MB disk13s4 6.00 TB disk13s5 - B******X (Mac OS Extended) 134 MB disk14 - TOSHIBA HDWE160 6.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk14s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk14s2 2 MB disk14s3 7 MB disk14s4 6.00 TB disk14s5 - B******X (Mac OS Extended) 134 MB disk15 - TOSHIBA HDWE160 6.00 TB (Mechanical - 7200 RPM) External Thunderbolt 6 Gigabit Serial ATA disk15s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk15s2 2 MB disk15s3 7 MB disk15s4 6.00 TB disk15s5 - B******X (Mac OS Extended) 134 MB Mounted Volumes: disk2s1s1 - M**************l [APFS Snapshot] 2.00 TB (Shared - 15.05 GB used, 1.06 TB available, 1.01 TB free) APFS Mount point: / Read-only: Yes disk2s2 - Preboot [APFS Preboot] 2.00 TB (Shared - 360 MB used, 1.01 TB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 2.00 TB (Shared - 20 KB used, 1.01 TB free) APFS Mount point: /System/Volumes/VM disk2s5 - M**************** - Data [APFS Virtual drive] 2.00 TB (Shared - 970.88 GB used, 1.06 TB available, 1.01 TB free) APFS Mount point: /System/Volumes/Data Encrypted disk2s6 - Update 2.00 TB (Shared - 2 MB used, 1.01 TB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi Interface en7: iPhone iCloud Quota: 2.45 GB available Screen sharing: Enabled System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: About 2 days Notifications: Mimestream.app 97 notifications Bookends.app 8 notifications OmniFocus.app 8 notifications (3 scheduled) Creative Cloud.app 5 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer Details: Exact match found in the legitimate list - probably OK Running app: /Library/DropboxHelperTools/Dropbox_u502/dbkextd Details: Restrictive app permissions - possibly adware Apps: 45 System Extensions: [Running] Little Snitch Network Extension - version 5.1.2 (Objective Development Software GmbH - 2021-03-29) Application: /Applications/Little Snitch.app - version 5.1.2 (Objective Development Software GmbH - 2021-03-29) Description: This system extension enables Little Snitch to filter network traffic. [Not Loaded] Little Snitch Endpoint Security - version 5.1.2 (Objective Development Software GmbH - 2021-03-29) Application: /Applications/Little Snitch.app - version 5.1.2 (Objective Development Software GmbH - 2021-03-29) Description: Little Snitch Endpoint Security Kernel Extensions: /Applications/SoftRAID 5.8.3/SoftRAID 5.8.3.app [Not Loaded] OWC_SATA_Command.kext - com.owc.driver.SATA-Command (8.1.0b16) [Not Loaded] OWC_SCSI_Device.kext - com.owc.driver.SCSI-Device (1.1.0b16) [Not Loaded] OWC_SCSI_Device_0E.kext - com.owc.driver.SCSI-Device0E (1.1.0b16) [Loaded] SoftRAID_10_7.kext - com.softraid.driver.SoftRAID (5.8.3 - SDK 10.8) /Library/Application Support/Logitech.localized/Logitech Options.localized [Not Loaded] LogiMgrDriver.kext - com.logitech.manager.kernel.driver (8.30.1 - SDK 10.13) /Library/Extensions [Not Loaded] FTDIKext.kext - com.FTDI.driver.D2XXHelper (1.0 - SDK 10.14) [Not Loaded] Dropbox.kext - com.getdropbox.dropbox.kext (1.13.0 - SDK 10.14) [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (19.31.0 - SDK 10.14) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] SiLabsUSBDriver.kext - com.silabs.driver.CP210xVCPDriver (3.0.0d1) [Not Loaded] SiLabsUSBDriver64.kext - com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) [Not Loaded] Wacom Tablet.kext - com.wacom.kext.wacomtablet (Wacom Tablet 6.3.10-2 - SDK 10.9) ~/Dropbox/Distribution Archives (old)/Transmit/downloaded 2011-05-07/Transmit.app [Not Loaded] transmitdiskfs.kext - com.panic.TransmitDisk.transmitdiskfs (3.0.0) System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 161 Apple tasks [Running] 152 Apple tasks System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 173 Apple tasks [Running] 152 Apple tasks [Other] One Apple task Launch Agents: [Running] at.obdev.littlesnitch.agent.plist (Objective Development Software GmbH - installed 2021-03-29) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-02-11) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-04-14) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2021-04-14) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-14) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-06-24) [Running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2020-11-18) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) [Running] com.logitech.manager.daemon.plist (Logitech Inc. - installed 2020-09-08) [Running] com.softraid.SoftRAIDMonitor.plist (Other World Computing - installed 2021-04-14) [Running] com.wacom.DataStoreMgr.plist (Wacom Technology Corp. - installed 2019-12-18) [Running] com.wacom.IOManager.plist (Wacom Technology Corp. - installed 2019-12-18) [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2019-12-18) Launch Daemons: [Running] at.obdev.littlesnitch.daemon.plist (Objective Development Software GmbH - installed 2021-03-29) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-01-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-01-08) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-04-14) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-04-14) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2020-09-04) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-03-13) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.macromates.auth_server.plist (MacroMates Ltd. - installed 2020-08-26) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-09-21) [Running] com.softraid.softraidd.plist (Other World Computing - installed 2021-04-14) [Running] com.wacom.UpdateHelper.plist (Wacom Technology Corp. - installed 2019-12-18) [Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-01-01) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2020-04-18) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2021-04-14) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-28) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2021-01-11) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2021-01-11) User Login Items: [Running] Alfred 4 (Running with Crayons Ltd - installed 2020-03-20) Application /Applications/Alfred 4.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2021-03-13) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Running] ChronoSync Scheduler (Econ Technologies, Inc. - installed 2021-03-08) Modern Login Item /Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app [Running] Default Folder X (St. Clair Software - installed 2021-04-18) Application /Applications/Default Folder X.app [Running] Dropbox (Dropbox, Inc. - installed 2021-04-14) Application /Applications/Dropbox.app [Not Loaded] start_enpass (App Store - installed 2021-03-30) Modern Login Item /Applications/Enpass.app/Contents/Library/LoginItems/start_enpass.app [Not Loaded] HoudahSpotHelper (Houdah Software s.a r.l. - installed 2021-03-12) Modern Login Item /Applications/HoudahSpot.app/Contents/Library/LoginItems/HoudahSpotHelper.app [Running] Keyboard Maestro Engine (Stairways Software Pty Ltd - installed 2021-01-07) Application /Applications/Keyboard Maestro.app/Contents/MacOS/Keyboard Maestro Engine.app [Not Loaded] LaunchHelper (App Store - installed 2020-11-05) Modern Login Item /Applications/Mail for Gmail.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] HR22V4547K.de.lgerckens.Tyme2LoginItem (App Store - installed 2020-07-15) Modern Login Item /Applications/Tyme2.app/Contents/Library/LoginItems/HR22V4547K.de.lgerckens.Tyme2LoginItem.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2020-07-15) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2020-07-15) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Running] Activity Monitor (Apple - installed 2020-01-01) Application /System/Applications/Utilities/Activity Monitor.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-04-17) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-04-14) AdobePDFViewer: 21.001.20149 (Adobe Systems, Inc. - installed 2021-04-17) Safari Extensions: ABP (App Store - installed 2021-02-04) ABP Control Panel (App Store - installed 2021-02-04) Enpass Extension (App Store - installed 2021-03-30) Privacy Dashboard (App Store - installed 2020-12-22) Privacy Protection (App Store - installed 2020-12-22) StopTheMadness (App Store - installed 2021-03-30) 3rd Party Preference Panes: WacomTablet (Wacom Technology Corp. - installed 2019-12-18) Backup: Skip System Files: No Auto backup: Yes Destinations: W****n [Local] Total size: 48.00 TB Total number of backups: 56 Oldest backup: 2020-02-01 06:32:58 Last backup: 2021-04-22 17:34:05 D****a [Local] (Last used) Total size: 24.00 TB Total number of backups: 21 Oldest backup: 2021-01-15 10:05:33 Last backup: 2021-04-25 16:26:09 M********k [Local] Total size: 24.00 TB Total number of backups: 25 Oldest backup: 2021-03-07 15:46:17 Last backup: 2021-04-05 16:45:14 13 local snapshots Oldest local snapshot: 2021-04-05 16:43:21 Last local snapshot: 2021-04-25 16:24:16 3rd party backup: Carbon Copy Cloner Performance: System Load: 1.93 (1 min ago) 1.92 (5 min ago) 1.79 (15 min ago) Nominal I/O speed: 1.83 MB/s File system: 13.26 seconds Write speed: 2826 MB/s Read speed: 3010 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 5 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 17.34 % (Apple) EtreCheckPro 13.64 % (Etresoft, Inc.) mdworker_shared (15) 11.00 % (Apple) Activity Monitor 3.44 % (Apple) kernel_task 3.30 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Adobe InDesign 2021 4.37 GB (Adobe Inc.) Dropbox (3) 2.12 GB (Dropbox, Inc.) com.apple.WebKit.WebContent (8) 1.66 GB (Apple) mds_stores 1.42 GB (Apple) QuickLookSatellite (2) 1.33 GB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 124 MB / 5 MB (Apple) Dropbox 6 MB / 4 MB (Dropbox, Inc.) AirPlayXPCHelper 7 MB / 3 MB (Apple) netbiosd 912 KB / 772 KB (Apple) remoted 586 KB / 812 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 8 (Apple) Activity Monitor 2 (Apple) com.apple.WebKit.WebContent (8) 1 (Apple) NotificationCenter 1 (Apple) TextMate 1 (MacroMates Ltd.) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 8.75 GB Used RAM: 34.89 GB Cached files: 20.37 GB Available RAM: 29.11 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-02-26 Adobe Acrobat Reader DC (21.001.20142) (21.001.20142) 2021-03-08 ChronoSync (4.9.13) 2021-03-11 Adobe Acrobat Reader DC (21.001.20145) (21.001.20145) 2021-03-13 macOS 11.2.3 (11.2.3) 2021-03-30 ScanSnap Online Update (3.1.21) 2021-03-30 ScanSnap Manager (7.1.27) 2021-03-30 Enpass (6.6.1) 2021-03-30 Pages (11.0) 2021-03-30 Spark (2.9.17) 2021-03-30 StopTheMadness (20.2) 2021-03-30 SiteSucker (4.0.5) 2021-03-30 Numbers (11.0) 2021-03-30 Keynote (11.0) 2021-03-30 SmugMug (2.0.4) 2021-04-01 ExifTool-12.22 (12.22) 2021-04-14 NCalc Fx (2.0.0) 2021-04-15 MRTConfigData (1.77) 2021-04-15 XProtectPlistConfigData (2144) 2021-04-17 Adobe Acrobat Reader DC (21.001.20149) (21.001.20149) Diagnostics Information (past 7-30 days): 2021-04-25 13:14:56 Adobe InDesign 2021.app High CPU Use Executable: /Applications/Adobe InDesign 2021/Adobe InDesign 2021.app 2021-04-25 11:16:21 lsd Crash (3 times) Executable: /usr/libexec/lsd Details: dyld3 mode savedDB WAS seeded, newDB WAS NOT seeded. Failed attempting to remap d atabase, abort to trigger seeding. Error: Error Domain=NSOSStatusError Domain Code=-9496 "kCSStoreBadDataErr" UserInfo={Line=204, Checksum=2, ZeroedRanges=( "0xBBA000-0xBBBFFF (8 KB)", "0xBC0000-0xBC1FFF (8 KB)", "0xBC8000-0xBCBFFF (16 KB)", "0xBD0000-0xBD1FFF (8 KB)", "0xBD4000-0xBD5FFF (8 KB)", "0xBDE000-0xBDFFFF (8 KB)", "0xBE2000-0xBE3FFF (8 KB)" ), NSDebugDescription=kCSStoreBadDataErr, NSURL=file:/var/folders/zz/z yxvpxvq6csfxvn_n0000000000000/0/com.apple.LaunchServices.dv/com.apple. LaunchServices-2543-v2.csstore} abort() called 2021-04-24 18:58:34 Nisus Writer Pro.app Hang Executable: /Applications/Nisus Writer Pro.app 2021-04-23 11:16:26 SoftRAIDTool Crash (6 times) Executable: /Library/Application Support/SoftRAID/SoftRAIDTool 2021-04-23 08:53:11 mdworker High CPU Use (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker 2021-04-21 11:53:42 Mimestream.app Hang (6 times) Executable: /Applications/Mimestream.app 2021-04-20 16:22:29 Spyder5Pro.app Crash Executable: /Applications/Datacolor/Spyder5Pro/Spyder5Pro.app Details: Performing @selector(performClick:) from sender XOJButton 0x7fe620c989 d0 2021-04-19 13:38:58 com.apple.WebKit.WebContent High CPU Use Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent End of report