EtreCheck version: 5.6.2 (5220)
Report generated: 2020-10-22 20:20:25
Download EtreCheck from https://etrecheck.com
Runtime: 1:25
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled

Problem: Other problem
Description: 
MacBook Pro macOS Catalina 10.15.7. Just got this laptop for 2 days. 
Have video playing - lagging/hanging/freezing around half second rando
m every 20 sec or 2 mins issue on Safari and Chrome both. And not only
 happened when play YouTube, other video streaming websites have same 
issue. Connect speeding is all good. My iPad or iPhone play same video
 have no problem. Or play online game also no any delay. 
Delete chrome, delete all safari extensions have no any help. 

Major Issues:
  Anything that appears on this list needs immediate attention. 
  No Time Machine backup - Time Machine backup not found.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  MacBook Pro (16-inch, 2019)
  MacBook Pro Model: MacBookPro16,1
  2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core
  16 RAM - Not upgradeable
    BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667  
    BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667  
  Battery: Health = Normal - Cycle count = 4

Video Information:
  Intel UHD Graphics 630 - VRAM: 1536 MB
    Color LCD (built-in) 3072 x 1920
  AMD Radeon Pro 5500M - VRAM: 4 GB

Drives:
  disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 1.00 TB
      disk1 [APFS Virtual drive] 1.00 TB (Shared by 5 volumes)
        disk1s1 - Macintosh HD (APFS) (Shared - 11.23 GB used)
        disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 127.75 GB used)
        disk1s3 - Preboot (APFS) [APFS Preboot] (Shared)
        disk1s4 - Recovery (APFS) [Recovery] (Shared - 529 MB used)
        disk1s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)

Mounted Volumes:
  disk1s1 - Macintosh HD
    1.00 TB (Shared - 11.23 GB used, 860.28 GB available, 858.27 GB free)
    APFS
    Mount point: /
    Encrypted
    Read-only: Yes

  disk1s2 - Macintosh HD - Data [APFS Virtual drive]
    1.00 TB (Shared - 127.75 GB used, 860.28 GB available, 858.27 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s4 - Recovery [Recovery]
    1.00 TB (Shared - 529 MB used, 858.27 GB free)
    APFS
    Mount point: /Volumes/Recovery

  disk1s5 - VM [APFS VM]
    1.00 TB (Shared - 2.15 GB used, 858.27 GB free)
    APFS
    Mount point: /private/var/vm
    Encrypted

Network:
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en6: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Catalina 10.15.7 (19H2) 
  Time since boot: About a day

Notifications:
  Notifications not available without Full Drive Access.

Security:
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
    Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public
    Details: Exact match found in the legitimate list - probably OK

  Launchd: ~/Library/Application Support/Steam/com.valvesoftware.steam.ipctool.plist
    Executable: ~/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/ipcserver
    Details: Exact match found in the legitimate list - probably OK

  Apps: 2

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  164 Apple tasks
  [Running]  132 Apple tasks

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  169 Apple tasks
  [Running]  132 Apple tasks
  [Other]  One Apple task

User Launch Agents:
  [Loaded] com.valvesoftware.steamclean.plist (? 0  - installed 2020-10-22)

User Login Items:
  [Loaded] HotKeyHelper (App Store - installed 2020-10-19)
    Modern Login Item
    /Applications/HotKey.app/Contents/Library/LoginItems/HotKeyHelper.app

  [Not Loaded] VimeoLauncher (App Store - installed 2020-10-20)
    Modern Login Item
    /Applications/Vimeo.app/Contents/Library/LoginItems/VimeoLauncher.app

  [Not Loaded] 5A4RE8SF68.com.tencent.xinWeChat.IPCHelper (App Store - installed 2020-10-20)
    Modern Login Item
    /Applications/WeChat.app/Contents/Library/LoginItems/5A4RE8SF68.com.tencent.xinWeChat.IPCHelper.app

User Internet Plug-ins:
  User Internet Plug-ins need Full Drive Access

User Audio Plug-ins:
  User Audio Plug-ins need Full Drive Access

User iTunes Plug-ins:
  User iTunes Plug-ins need Full Drive Access

Safari Extensions:
  Honey (App Store - installed 2020-10-20)
  Todoist (App Store - installed 2020-10-19)

Backup:
  Time Machine Not Configured!

Performance:
  System Load: 1.24 (1 min ago) 1.76 (5 min ago) 1.73 (15 min ago)
  Nominal I/O speed: 1.03 MB/s
  File system: 17.98 seconds
  Write speed: 3105 MB/s
  Read speed: 3026 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 1 %
  User: 2 %
  Idle: 97 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 25.31 % (?)
  EtreCheck 22.45 % (App Store)
  sharingd 0.21 % (Apple)
  SystemUIServer 0.20 % (Apple)
  UserEventAgent 0.18 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 557 MB (App Store)
  Safari 257 MB (Apple)
  App Store 229 MB (Apple)
  Music 192 MB (Apple)
  accountsd 145 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 40 MB / 10 MB (?)
  com.apple.WebKit.Networking.xpc 2 MB / 389 KB (Apple)
  rapportd 4 KB / 1 KB (Apple)
  SystemUIServer 0 B / 344 B (Apple)
  routined 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 885 MB
  Used RAM: 11.46 GB
  Cached files: 3.67 GB

  Available RAM: 4.54 GB
  Swap Used: 91 MB

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-10-19 Gatekeeper Configuration Data (181)
  2020-10-19 macOS Catalina 10.15.7Update
  2020-10-19 Safari (14.0)
  2020-10-19 moomoo (10.9.132)
  2020-10-19 Todoist (7.3.4)
  2020-10-19 XProtectPlistConfigData (2133)
  2020-10-19 MRTConfigData (1.68)
  2020-10-19 Spark (2.9.9)
  2020-10-19 GoodNotes (5.6.11)
  2020-10-19 HotKey (1.4.2)
  2020-10-20 Numbers (10.0)
  2020-10-20 Keynote (10.0)
  2020-10-20 Pages (10.0)
  2020-10-20 GarageBand (10.3.2)
  2020-10-20 iMovie (10.1.16)
  2020-10-20 Webull Desktop (4.2.7)
  2020-10-20 Futu (10.11.712)
  2020-10-20 Honey (12.4.2)
  2020-10-20 Vimeo (1.4.1)
  2020-10-22 Twitter (8.41.1)
  2020-10-22 EtreCheck (5.6.2)

Diagnostics Information (past 7-30 days):
  Directory /Library/Logs/DiagnosticReports is not accessible.
  Enable Full Drive Access to see more information.

End of report