EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-04-10 09:00:57 Download EtreCheckPro from https://etrecheck.com Runtime: 3:16 Performance: Excellent Problem: Computer is restarting Description: When requiring anything that is graphic load, the computer crashes. Wh en I ran rember, it crashed. When watching YouTube Videos, it crashed Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. High battery cycle count - Your battery may be losing capacity. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro14,1 2.3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 879 Video Information: Intel Iris Plus Graphics 640 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (9.07 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.07 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (1.90 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.66 GB used) disk1s4 - VM (APFS) [APFS VM] (1.07 GB used) disk1s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (126.64 GB used) disk1s6 - Update (APFS) (5 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.07 GB Shared values Size: 250.69 GB Free: 110.19 GB Available: 128.25 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.90 GB Shared values Size: 250.69 GB Free: 110.19 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 250.69 GB Free: 110.19 GB disk1s5 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 126.64 GB Shared values Size: 250.69 GB Free: 110.19 GB Available: 128.25 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 5 MB Shared values Size: 250.69 GB Free: 110.19 GB Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en3: iPhone System Software: macOS Ventura 13.3.1 (22E261) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 5 Applications: 482 apps 46 x86-only apps 7 unsigned apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (Seiko Epson Corporation, 3.1.9) [Not Loaded] logi_audio_override.kext - com.logi.gaming.audio.override (Logitech Inc., 2.10 - SDK 11) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 203 Apple tasks [Running] 146 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 212 Apple tasks [Running] 165 Apple tasks Launch Daemons: [Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/RemotePrintIODaemon [Running] com.logi.ghub.updater.plist (Logitech Inc. - installed 2023-03-03) Executable: /Applications/lghub.app/Contents/MacOS/lghub_updater.app/Contents/MacOS/lghub_updater [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-04-10) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-04-10) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-03-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-03-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-02-20) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-02-20) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2022-05-08) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent [Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIOHelper.app/Contents/MacOS/RemotePrintIOHelper [Running] com.epson.edca.launcher.plist (Seiko Epson Corporation - installed 2022-01-17) Command: /Applications/Epson Software/Epson Utilities/Epson Data Collection Agent.app/Contents/MacOS/Edca edca [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2021-03-29) Command: /Applications/Epson Software/Epson Ink Replenishment Agent.app/Contents/MacOS/pma.app/Contents/MacOS/pma --pmaalaunchd [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Running] com.logi.ghub.plist (Logitech Inc. - installed 2023-03-03) Command: /Applications/lghub.app/Contents/MacOS/lghub_system_tray --background [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-04-10) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-04-10) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-03-12) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-03-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-04-04) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-04-04) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-04-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-04-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app App Extensions: Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Core Sync Helper - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Share services: OneNote - /Applications/Microsoft OneNote.app File providers: OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): LogicXQLGenerator - /Applications/Logic Pro X.app com.apple.logicx.project *.logicx IIQ - /Applications/Capture One 23.app com.leafamerica.raw-image *.mos com.phaseone.packaged-image *.eip com.phaseone.raw-image *.iiq Audio Plug-ins: LogiGamingAudio: 2.0.10 (Logitech Inc. - installed 2023-03-03) Backup: Time Machine Not Configured! Performance: System Load: 1.66 (1 min ago) 4.00 (5 min ago) 4.89 (15 min ago) Nominal I/O usage: 0.01 MB/s File system: 27.54 seconds Write speed: 1350 MB/s Read speed: 2887 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 6 % Idle: 92 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 17.80 % (Etresoft, Inc.) WindowServer 9.10 % (Apple) kernel_task 2.05 % (Apple) bluetoothd 0.42 % (Apple) lghub_agent 0.08 % (Logitech Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 803 MB (Etresoft, Inc.) kernel_task 176 MB (Apple) com.apple.WebKit.WebContent (3) 136 MB (Apple) MTLCompilerService (6) 112 MB (Apple) WindowServer 111 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 277 KB / 42 KB (Apple) apsd 12 KB / 121 KB (Apple) rapportd 19 KB / 38 KB (Apple) trustd 37 KB / 6 KB (Apple) netbiosd 522 B / 354 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) lghub_agent 0 (Logitech Inc.) lghub_system_tray 0 (Logitech Inc.) EEventManager 0 (Seiko Epson Corporation) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 49 MB Used RAM: 4.06 GB Cached files: 3.89 GB Available RAM: 3.94 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-02-19 macOS 12.6.3 (12.6.3) 2023-02-19 macOS Ventura (13.2.1) 2023-02-19 macOS 13.2.1 (13.2.1) 2023-02-19 Parallels Desktop (1.8.1) 2023-02-20 Zoom (5.13.7.15481) 2023-02-20 MRTConfigData (1.93) 2023-02-20 Microsoft 365 and Office for Mac (16.71.23031200) 2023-02-21 Adobe Digital Editions 4.5.11 (4.5.11.0) 2023-03-03 iZotope Patcher MORiA (4.1.2) 2023-03-10 Extractor (1.5) 2023-03-14 NBA 2K23 Arcade Edition (1.0.193549472) 2023-03-15 Microsoft AutoUpdate (4.57.23031200) 2023-03-15 Microsoft Excel (16.71.23031200) 2023-03-15 Microsoft OneNote (16.71.23031200) 2023-03-15 Microsoft PowerPoint (16.71.23031200) 2023-03-15 Microsoft Word (16.71.23031200) 2023-03-15 x86_64 (1.7) 2023-03-15 AntiCC 1.7 [RiD] (1.7) 2023-03-15 Photoshop 24.0 U2B PATCH [RiD] (24.0) 2023-03-16 FabFilter Total Bundle (1) 2023-03-18 Epson Scan 2 (6.4.96) 2023-03-18 Epson Scan 2 OCR Component (1.0.0) 2023-03-18 EpsonNet Setup (1.0) 2023-03-18 EPSON Software Updater (2.6.1) 2023-03-18 Epson ReadyInk Agent (1.0.0) 2023-03-18 Epson Extended Service Plan (1.0.1) 2023-03-18 Easy Photo Scan (1.0.0) 2023-03-18 XP-4100/XP-4105 (1.0) 2023-03-18 Epson Connect Printer Setup (1.4.5) 2023-03-18 Epson Low Ink Reminder (1.7.5) 2023-03-18 Epson Photo+ (1.0.0) 2023-03-18 EPSON Printer Driver (12.64) 2023-03-18 Epson ScanSmart (3.7.1) 2023-03-18 Epson Scanner Monitor (1.0.0) 2023-03-18 Epson Event Manager (2.51.88) 2023-03-18 Gear.Club-Stradale (1.10.0) 2023-03-22 macOS Big Sur (11.7.4) 2023-03-28 macOS 13.3 (13.3) 2023-03-28 Microsoft Outlook (16.71.23032500) 2023-03-31 Capital One Shopping (1.0.39) 2023-04-01 Epson Customer Research Participation (1.0.0) 2023-04-03 XProtectPayloads (95) 2023-04-03 XProtectPlistConfigData (2167) 2023-04-04 WebOutLoud (3.19.4) 2023-04-10 Safari Technology Preview (167) 2023-04-10 macOS 13.3.1 (13.3.1) Diagnostics Information (past 7-30 days): 2023-04-10 08:45:28 Kernel Panic (2 times) Details: panic(cpu 3 caller 0xffffff801b1b4ad3): Kernel trap at 0xffffff801b15a 97d, type 14=page fault, registers: Panicked task 0xffffffa0578a4478: 1 threads: pid 1603: memtest 2023-04-10 08:01:55 Kernel Panic Details: panic(cpu 0 caller 0xffffff801f92839a): initproc exited -- no exit rea son available -- (signal 6, exit status 0 ) 2023-04-10 07:20:13 com.apple.WebKit.WebContent - High CPU Use (6 times) Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t 2023-04-10 07:19:26 Kernel Panic Details: panic(cpu 2 caller 0xffffff800dfb4ad3): Kernel trap at 0xffffff800df57 832, type 14=page fault, registers: Panicked task 0xffffffa8c1afabf8: 2 threads: pid 376: DumpPanic 2023-04-09 18:41:37 Kernel Panic Details: panic(cpu 1 caller 0xffffff800cdb4ad3): Kernel trap at 0xffffff800d111 fc0, type 13=general protection, registers: Panicked task 0xffffff8ba37f2e18: 14 threads: pid 174: WindowServer 2023-04-08 11:24:06 node - Crash Executable: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess.app 2023-04-05 02:04:50 Kernel Panic Details: panic(cpu 0 caller 0xffffff80143e1ba9): [kalloc.type.var1.2048]: eleme nt modified after free (off:128, val:0x0000000020000000, sz:2048, ptr: 0xffffffa5dcd77000) Panicked task 0xffffffa5dd1b38b8: 3 threads: pid 721: system_installd 2023-04-05 02:01:51 Kernel Panic Details: panic(cpu 1 caller 0xffffff80083b4ad3): Kernel trap at 0xffffff8008373 374, type 14=page fault, registers: Panicked task 0xffffff9f641e9698: 5 threads: pid 4845: chrome_crashpad _ 2023-04-04 18:43:54 intelligenceplatformd - High CPU Use Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/intelligenceplatformd 2023-04-03 09:15:05 AppleCameraAssistant - Crash (2 times) Executable: /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/AppleCamera.plugin End of report