EtreCheckPro version: 6.8.1 (68024)
Report generated: 2023-04-16 21:18:58
Download EtreCheckPro from https://etrecheck.com
Runtime: 1:45
Performance: Excellent
 
Problem: Other problem
 
Major Issues:
    Anything that appears on this list needs immediate attention. 
 
    Heavy CPU usage - Some processes are using an unusually high amount of CPU.
 
Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
 
    More than one antivirus app - This computer has multiple antivirus apps installed.
    System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall.
    No Time Machine backup - Time Machine backup not found.
    Apps crashing - There have been numerous app crashes.
    Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
    Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
    System modifications - There are a large number of system modifications running in the background.
    Runaway user process - A user process is using a large percentage of your CPU.
    Limited permissions - More information may be available with Full Disk Access.
 
Hardware Information:
    MacBook Air (M1, 2020)
        Status: Supported
    MacBook Air Model: MacBookAir10,1
    2.40 GHz Apple M1 (m1) CPU: 8-core
    8 GB RAM - Not upgradeable
    Battery: Health = Normal - Cycle count = 412
 
Video Information:
    Apple M1
        Color LCD (built-in) 2880 x 1800
 
Drives:
    disk0 - APPLE SSD AP0512Q 500.28 GB (Solid State - TRIM: Yes)
    Internal Apple Fabric NVM Express
        disk0s1 [APFS Container] 524 MB
            disk2 [APFS Virtual drive] 524 MB (Shared by 4 volumes)
                disk2s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used)
                disk2s2 - xART (APFS) (6 MB used)
                disk2s3 - Hardware (APFS) (795 KB used)
                disk2s4 - Recovery (APFS) [Recovery] (20 KB used)
        disk0s2 [APFS Container] 494.38 GB
            disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes)
                disk3s1 (APFS) [APFS Container] (9.07 GB used)
                    disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.07 GB used)
                disk3s2 - Preboot (APFS) [APFS Preboot] (4.77 GB used)
                disk3s3 - Recovery (APFS) [Recovery] (793 MB used)
                disk3s4 - Update (APFS) (38 MB used)
                disk3s5 - Data (APFS) [APFS Virtual drive] (70.23 GB used)
                disk3s6 - VM (APFS) [APFS VM] (20 KB used)
        disk0s3 [APFS Container] 5.37 GB
            disk1 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes)
                disk1s1 - Recovery (APFS) [Recovery] (799 MB used)
                disk1s2 - Update (APFS) (29 KB used)
 
Mounted Volumes:
    disk2s1 - iSCPreboot [APFS Preboot]
        Filesystem: APFS
        Mount point: /System/Volumes/iSCPreboot
        Used: 6 MB
        Shared values
            Size: 524 MB
            Free: 506 MB
 
    disk2s2 - xART
        Filesystem: APFS
        Mount point: /System/Volumes/xarts
        Used: 6 MB
        Shared values
            Size: 524 MB
            Free: 506 MB
 
    disk2s3 - Hardware
        Filesystem: APFS
        Mount point: /System/Volumes/Hardware
        Used: 795 KB
        Shared values
            Size: 524 MB
            Free: 506 MB
 
    disk3s1s1 - Macintosh HD [APFS Snapshot]
        Filesystem: APFS
        Mount point: /
        Read-only: Yes
        Used: 9.07 GB
        Shared values
            Size: 494.38 GB
            Free: 409.33 GB
            Available: 411.05 GB
 
    disk3s2 - Preboot [APFS Preboot]
        Filesystem: APFS
        Mount point: /System/Volumes/Preboot
        Used: 4.77 GB
        Shared values
            Size: 494.38 GB
            Free: 409.33 GB
 
    disk3s4 - Update
        Filesystem: APFS
        Mount point: /System/Volumes/Update
        Used: 38 MB
        Shared values
            Size: 494.38 GB
            Free: 409.33 GB
 
    disk3s5 - Data [APFS Virtual drive]
        Filesystem: APFS
        Mount point: /System/Volumes/Data
        Encrypted
        Used: 70.23 GB
        Shared values
            Size: 494.38 GB
            Free: 409.33 GB
            Available: 411.05 GB
 
    disk3s6 - VM [APFS VM]
        Filesystem: APFS
        Mount point: /System/Volumes/VM
        Used: 20 KB
        Shared values
            Size: 494.38 GB
            Free: 409.33 GB
 
Network:
    Interface en6: Ethernet Adapter (en6)
    Interface en7: Ethernet Adapter (en7)
    Interface en9: Ethernet Adaptor (en4)
    Interface en8: Ethernet Adaptor (en3)
    Interface en0: Wi-Fi
    Interface bridge0: Thunderbolt Bridge
    Interface en10: Bluetooth PAN
 
System Software:
    macOS Ventura 13.3.1 (22E261) 
    Time since boot: Less than an hour
 
Notifications:
    EtreCheckPro.app
        one notification
    Norton 360.app
        9 notifications
 
Security:
    Gatekeeper: App Store and identified developers
    System Integrity Protection: Enabled

    Antivirus software: Apple, Symantec, and Malwarebytes
 
Unsigned Files:
    Launchd: /Library/LaunchDaemons/com.symantec.sharedsettings.MES.plist
        Executable: /Library/Application Support/Symantec/Silo/MES/DomainSettings/SymSharedSettingsd
        Details: Exact match found in the legitimate list - probably OK
 
Applications:
    440 apps
    6 x86-only apps
    One unsigned app
 
System Extensions:
    [Running] SymantecEndpointSecurity - version 9.1.0 (NortonLifeLock, Inc. - 2023-04-13)
        Application: /Applications/Norton 360.app - version 9.1.0 (NortonLifeLock, Inc. - 2023-04-13)
        Description: [placeholder]Symantec Endpoint Security system extension[placeholder]
 
System Launch Daemons:
    [Not Loaded] 41 Apple tasks
    [Loaded] 203 Apple tasks
    [Running] 144 Apple tasks
    [Other] One Apple task
 
System Launch Agents:
    [Not Loaded] 22 Apple tasks
    [Loaded] 232 Apple tasks
    [Running] 142 Apple tasks
 
Launch Daemons:
    [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2023-04-16)
        Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i Malwarebytes-Mac-4.18.11.4873.pkg
 
    [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2023-04-16)
        Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon
 
    [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-04-11)
        Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon
 
    [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-04-11)
        Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon
 
    [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-04-12)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
        Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
 
    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-04-12)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper
 
    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-06-18)
        Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper
 
    [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-03-24)
 
    [Loaded] com.norton.servicemanager.daemon.MES.plist (NortonLifeLock, Inc. - installed 2023-04-13)
        Executable: /Library/Application Support/Symantec/Silo/MES/NSM/NortonServiceManager.bundle/Contents/MacOS/NortonServiceManager
 
    [Running] com.symantec.SymLUHelper.MES.plist (NortonLifeLock, Inc. - installed 2023-04-13)
        Executable: /Library/Application Support/Symantec/Silo/MES/LiveUpdate/com.symantec.SymLUHelper
 
    [Loaded] com.symantec.UninstallerToolHelper.MES.plist (NortonLifeLock, Inc. - installed 2023-04-13)
        Executable: /Library/Application Support/Symantec/Silo/MES/Uninstaller/com.symantec.UninstallerToolHelper
 
    [Running] com.symantec.dsp.nortonaggregatord.MES.plist (NortonLifeLock, Inc. - installed 2023-04-13)
        Executable: /Library/Application Support/Symantec/Silo/MES/Norton Aggregator/nortonaggregatord
 
    [Other] com.symantec.liveupdate.daemon.MES.plist (NortonLifeLock, Inc. - installed 2023-04-13)
        Command: /Library/Application Support/Symantec/Silo/MES/LiveUpdate/LUTool --daemon
 
    [Running] com.symantec.sharedsettings.MES.plist (Not signed - installed 2023-04-13)
        Executable: /Library/Application Support/Symantec/Silo/MES/DomainSettings/SymSharedSettingsd
 
    [Running] com.symantec.symdaemon.MES.plist (NortonLifeLock, Inc. - installed 2023-04-13)
        Executable: /Library/Application Support/Symantec/Silo/MES/Daemon/SymDaemon
 
    [Running] com.symantec.symqual.detail.MES.plist (NortonLifeLock, Inc. - installed 2023-04-13)
        Command: /Library/Application Support/Symantec/Silo/MES/SymQual/symquald --detail --linger
 
    [Loaded] com.symantec.symqual.panicreporter.MES.plist (NortonLifeLock, Inc. - installed 2023-04-13)
        Command: /Library/Application Support/Symantec/Silo/MES/SymQual/symquald --detail --paniconly
 
    [Loaded] com.symantec.symqual.submit.MES.plist (NortonLifeLock, Inc. - installed 2023-04-13)
        Command: /Library/Application Support/Symantec/Silo/MES/SymQual/symquald --submit
 
    [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-10-21)
        Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon
 
Launch Agents:
    [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2023-04-16)
        Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent
 
    [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-04-11)
        Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater
 
    [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-04-10)
        Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
        Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
 
    [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-04-12)
        Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent
 
    [Loaded] com.norton.nsm-app.MES.plist (NortonLifeLock, Inc. - installed 2023-04-13)
        Executable: /Library/Application Support/Symantec/Silo/MES/NSM/Norton ServiceManager.app/Contents/MacOS/Norton ServiceManager
 
    [Running] com.symantec.uiagent.application.MES.plist (NortonLifeLock, Inc. - installed 2023-04-13)
        Executable: /Library/Application Support/Symantec/Silo/MES/SymUIAgent/Norton.app/Contents/MacOS/Norton
 
User Login Items:
    [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-04-11)
        Modern Login Item
        /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
 
    [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-04-11)
        Modern Login Item
        /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
 
    [Loaded] StartUpHelper (Spotify - installed 2023-04-07)
        Modern Login Item
        /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
 
App Extensions:
    Finder sync extensions:
        OneDrive Finder Integration - /Applications/OneDrive.app
 
    Share services:
        OneNote - /Applications/Microsoft OneNote.app
 
    File providers:
        OneDrive File Provider - /Applications/OneDrive.app
 
    QuickLook Previews:
        EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
            com.etresoft.etrecheck4 *.etrecheck
 
Audio Plug-ins:
    MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13)
 
Backup:
    Time Machine Not Configured!
 
Performance:
    System Load: 13.60 (1 min ago) 8.33 (5 min ago) 3.53 (15 min ago)
    Nominal I/O usage: 0.15 MB/s
    File system: 9.28 seconds
    Write speed: 2314 MB/s
    Read speed: 2220 MB/s
 
CPU Usage Snapshot:
    Type Overall
    System: 12 %
    User: 35 %
    Idle: 53 %
 
Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    com.symantec.mes.systemextension 224.30 % (NortonLifeLock, Inc.)
    Spotify Helper (GPU) 45.08 % (Spotify)
    WindowServer 30.34 % (Apple)
    EtreCheckPro 20.70 % (Etresoft, Inc.)
    Spotify Helper (Renderer) 20.20 % (Spotify)
 
Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    EtreCheckPro 765 MB (Etresoft, Inc.)
    com.symantec.mes.systemextension 523 MB (NortonLifeLock, Inc.)
    Norton 360 195 MB (NortonLifeLock, Inc.)
    Spotify Helper (Renderer) 190 MB (Spotify)
    Spotify 157 MB (Spotify)
 
Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    mDNSResponder 32 KB / 32 KB (Apple)
    geodMachServiceBridge 0 B / 0 B (Apple)
    softwareupdated 0 B / 0 B (Apple)
    dirhelper 0 B / 0 B (Apple)
    kernelmanagerd 0 B / 0 B (Apple)
 
Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    WindowServer 15 (Apple)
    Spotify Helper (GPU) 8 (Spotify)
    Spotify Helper (Renderer) 8 (Spotify)
    Dock 1 (Apple)
    NotificationCenter 1 (Apple)
 
Virtual Memory Information:
    Physical RAM: 8 GB
 
    Free RAM: 48 MB
    Used RAM: 5.42 GB
    Cached files: 2.53 GB
 
    Available RAM: 2.58 GB
    Swap Used: 0 B
 
Software Installs (past 60 days):
    Install Date Name (Version)
    2023-03-24 Microsoft Teams (1.00.604464)
    2023-03-30 XProtectPlistConfigData (2167)
    2023-03-30 XProtectPayloads (95)
    2023-04-11 macOS 13.3.1 (13.3.1)
    2023-04-11 RosettaUpdateAuto (1.0.0.0.1.1680373477)
    2023-04-11 macOS Ventura (13.3.1)
    2023-04-11 MRTConfigData (1.93)
    2023-04-12 Microsoft AutoUpdate (4.58.23040900)
    2023-04-12 Microsoft Excel (16.72.23040900)
    2023-04-12 Microsoft OneNote (16.72.23040900)
    2023-04-12 Microsoft Outlook (16.72.23040900)
    2023-04-12 Microsoft PowerPoint (16.72.23040900)
    2023-04-12 Microsoft Word (16.72.23040900)
    2023-04-13 Norton For Mac (8.8.4.77.77)
    2023-04-13 Norton 360 SKU (8.8.4.77.77)
    2023-04-16 Malwarebytes for Mac (1.0)
 
Diagnostics Information (past 7-30 days):
    2023-04-16 16:32:00 com.symantec.mes.systemextension - High CPU Use (2 times)
        Executable: /Library/SystemExtensions/*/com.symantec.mes.systemextension
 
    2023-04-15 13:07:02 com.apple.WebKit.WebContent - High CPU Use (6 times)
        Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t
 
    2023-04-14 22:48:25 signpost_reporter - High CPU Use (2 times)
        Executable: /usr/libexec/signpost_reporter
 
    2023-04-11 14:13:32 PerfPowerServices - Crash (12 times)
        Executable: /usr/libexec/PerfPowerServices
        Details:
            dyld3 mode
            *** Terminating app due to uncaught exception 'NSRangeException', reas
            on: '*** -[NSConstantArray objectAtIndexedSubscript:]: index 138 beyon
            d bounds [0 .. 105]'
            terminating with uncaught exception of type NSException
            abort() called
 
    2023-04-11 14:11:19 com.apple.MobileSoftwareUpdate.UpdateBrainService - High CPU Use (2 times)
        Executable: /private/var/db/*/com.apple.MobileSoftwareUpdate.UpdateBrainService
 
    2023-04-10 00:47:34 Spotify.app - Hang
        Executable: /Applications/Spotify.app
 
 
End of report