EtreCheckPro version: 6.7.3 (67032) Report generated: 2022-11-09 13:23:56 Download EtreCheckPro from https://etrecheck.com Runtime: 11:24 Performance: Poor Problem: Computer is too slow Description: Taking long time to boot at power on - up to 4 mins, slow opening apps and for many routine tasks Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) Status: Supported iMac Model: iMac19,2 3.6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 999.86 GB disk1 [APFS Virtual drive] 999.86 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (269.58 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (864 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (5.37 GB used) disk1s5 (APFS) [APFS Container] (15.42 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used) disk1s6 - Update (APFS) (7 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 269.58 GB Shared values Size: 999.86 GB Free: 707.30 GB Available: 722.34 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 864 MB Shared values Size: 999.86 GB Free: 707.30 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 5.37 GB Shared values Size: 999.86 GB Free: 707.30 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.42 GB Shared values Size: 999.86 GB Free: 707.30 GB Available: 722.34 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 7 MB Shared values Size: 999.86 GB Free: 707.30 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.6 (21G115) Time since boot: About a day Notifications: EtreCheckPro-2.app 2 notifications SynologyDrive.app 61 notifications Sonos.app 100 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.wdc.WDPrivilegedHelper.plist Executable: /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper Details: Exact match found in the legitimate list - probably OK Apps: 1 Old Applications: 19 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.9.329 - SDK 10.10) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 190 Apple tasks [Running] 151 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 170 Apple tasks [Running] 169 Apple tasks Launch Daemons: [Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2022-11-01) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2022-08-24) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2022-06-30) [Loaded] com.wdc.WDPrivilegedHelper.plist (Not signed - installed 2022-07-15) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-06-09) Launch Agents: [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2022-05-08) [Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2022-11-01) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10) [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2021-10-11) [Running] com.synology.PhotoUploaderFinderSync.plist (Synology Inc. - installed 2022-03-23) [Loaded] com.synology.PhotoUploaderUninstaller.plist (Synology Inc. - installed 2022-03-23) [Loaded] com.synology.SynoSIMBL_RefreshFinder.plist (Apple - installed 2022-08-24) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-19) [Loaded] com.synology.SynologyDrive.plist (Synology Inc. - installed 2022-11-08) User Login Items: [Not Loaded] ConvertIt Login (App Store - installed 2020-08-21) Modern Login Item /Applications/Convert It.app/Contents/Library/LoginItems/ConvertIt Login.app [Not Loaded] Garmin Express Service (Garmin International - installed 2022-10-29) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] crashreporter (Garmin International - installed 2022-10-29) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/MacOS/crashreporter.app [Not Loaded] ApplicationUpdater (Garmin International - installed 2022-10-29) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app/Contents/Resources/ApplicationUpdater.app [Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2022-06-30) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app 3rd Party Preference panels: ParagonNTFS (Paragon Software GmbH - installed 2021-10-11) Backup: Time Machine information is limited without Full Disk Access Destinations: T**********e [Network] (Last used) One local snapshot Oldest local snapshot: 2022-11-07 17:13:10 Last local snapshot: 2022-11-07 17:13:10 Performance: System Load: 1.65 (1 min ago) 1.34 (5 min ago) 1.24 (15 min ago) Nominal I/O usage: 4.77 MB/s File system: 58.46 seconds Write speed: 48 MB/s Read speed: 70 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 6 % Idle: 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.92 % (Etresoft, Inc.) WindowServer 5.30 % (Apple) kernel_task 3.83 % (Apple) cloud-drive-daemon 3.10 % (Synology Inc.) mdworker_shared (14) 2.61 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (6) 772 MB (Apple) EtreCheckPro 679 MB (Etresoft, Inc.) Numbers 220 MB (App Store) mds 211 MB (Apple) MTLCompilerService (28) 164 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) cloud-drive-daemon 7 MB / 23 MB (Synology Inc.) mDNSResponder 11 MB / 2 MB (Apple) com.apple.WebKit.Networking 6 MB / 6 MB (Apple) Sonos 4 MB / 19 KB (Sonos, Inc.) netbiosd 3 MB / 14 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) cloud-drive-daemon 1 (Synology Inc.) cloud-drive-ui 0 (Synology Inc.) Epson Scanner Monitor 0 (Seiko Epson Corporation) trustevaluationa (2) 0 (Not signed) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 33 MB Used RAM: 5.88 GB Cached files: 2.09 GB Available RAM: 2.12 GB Swap Used: 256 KB Software Installs (past 60 days): Install Date Name (Version) 2022-09-14 macOS 12.6 (12.6) 2022-09-28 Mobile Device (1.0.0.0) 2022-10-04 Epson Connect Printer Setup (1.4.5) 2022-10-14 XProtectPlistConfigData (2163) 2022-10-27 XProtectPayloads (83) 2022-10-28 Safari (16.1) 2022-10-28 Sweet Home 3D (7.0.5) 2022-10-28 Pages (12.1) 2022-10-28 Keynote (12.1) 2022-10-28 iMovie (10.3.5) 2022-10-29 Numbers (12.1) 2022-10-29 Garmin Express (0) 2022-11-01 Synology Drive Client (7.2.0) 2022-11-01 Epson Photo+ (1.0.0) 2022-11-01 EPSON Printer Driver (12.64) Diagnostics Information (past 7-30 days): 2022-11-08 17:42:25 mds_stores High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores 2022-11-08 16:58:26 NotificationAgent Crash Executable: /Library/Application Support/Paragon Software/com.paragon-software.ntfs.notification-agent.app Details: libsystem_c.dylib: abort() called 2022-11-08 16:51:10 logd Crash (2 times) Executable: /usr/libexec/logd Details: logd: Abort Cause -4985251897192480768 2022-11-08 09:00:44 com.apple.WebKit.WebContent High CPU Use (2 times) Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-11-07 17:13:37 mdsync High CPU Use Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync End of report