EtreCheck version: 5.6.1 (5217) Report generated: 2020-10-04 20:53:36 Download EtreCheck from https://etrecheck.com Runtime: 1:50 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Crashes and restarts. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 4.2 GHz Quad-Core Intel Core i7 (i7-7700K) CPU: 4-core 40 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 16 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 16 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 580 - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM1024L 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 5 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 806.46 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.09 GB used) disk2 - Seagate BUP Slim RG 2.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - T**********E (Mac OS Extended (Case-sensitive, Journaled)) 2.00 TB (1.43 TB used) disk3 - Samsung Portable SSD T5 500.11 GB (Solid State - TRIM: No) External USB 10 Gbit/s+ USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - S*****0 (Journaled HFS+) 499.76 GB (157.78 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 806.46 GB used, 184.60 GB available, 179.71 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1.00 TB (Shared - 2.15 GB used, 179.71 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1.00 TB (Shared - 11.09 GB used, 184.60 GB available, 179.71 GB free) APFS Mount point: / Read-only: Yes disk2s2 - T**********E 2.00 TB (1.43 TB used, 574.93 GB available, 574.84 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/T**********E disk3s2 - S*****0 499.76 GB (157.78 GB used, 342.07 GB available, 341.98 GB free) Journaled HFS+ Mount point: /Volumes/S*****0 Owners enabled: No Network: Interface en1: Wi-Fi 802.11 a/b/g/n/ac Printer sharing: Enabled System Software: macOS Catalina 10.15.6 (19G2021) Time since boot: About 3 hours Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.logmein.GoToMeeting.G2MAIRUploader.plist Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload Details: Executable file is not accessible without Full Drive Access Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Running app: /Library/Application Support/XLN Audio/XLN Cloud Sync/App/XLN Cloud Sync/prg/XLN Cloud Sync.app/Contents/MacOS/XLN Cloud Sync start Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Flash Player.plugin Apps: 31 32-bit Applications: 30 32-bit apps Kernel Extensions: /Library/Extensions ufsd_NTFS.kext (15.4.19 - SDK 10.10) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 167 Apple tasks [Running] 129 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 183 Apple tasks [Running] 118 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2019-05-14) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-12) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-03-07) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-08) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-08) [Running] com.avid.avidlink.plist (Avid Technology Inc - installed 2019-04-23) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-09-17) [Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2019-11-04) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2018-10-02) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-03-07) [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-08) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-08-25) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-06-02) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-09-17) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-10-10) [Loaded] com.native-instruments.NativeAccess.Helper2.plist (Native Instruments GmbH - installed 2019-09-02) [Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2019-11-04) [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2018-11-12) [Loaded] com.paragon-software.ntfs.loader.plist (Apple - installed 2020-08-10) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2018-10-02) User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-08-21) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-08-21) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (? 0 - installed 2020-08-27) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (? 0 - installed 2020-08-27) User Login Items: [Not Loaded] FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2018-11-12) Modern Login Item /Applications/NTFS for Mac.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-08-12) FlashPlayer-10.6: 32.0.0.433 (? - installed 2020-09-09) AdobePDFViewer: 17.011.30175 (Adobe Systems, Inc. - installed 2020-08-12) Flash Player: 32.0.0.433 (? - installed 2020-09-09) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2018-03-07) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Open in OmniPlayer (App Store - installed 2020-09-17) 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-08-25) NTFS (Paragon Software GmbH - installed 2018-10-02) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 1.52 (1 min ago) 1.40 (5 min ago) 1.53 (15 min ago) Nominal I/O speed: 1.00 MB/s File system: 21.32 seconds Write speed: 1870 MB/s Read speed: 2455 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheck 14.39 % (App Store) Other processes 12.37 % (?) Live 6.20 % (Ableton AG) XLN Cloud Sync 0.76 % (? - /Library/Application Support/XLN Audio/XLN Cloud Sync/App/XLN Cloud Sync/prg/XLN Cloud Sync.app) Creative Cloud 0.25 % (Adobe Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Live 5.07 GB (Ableton AG) Dock 708 MB (Apple) EtreCheck 623 MB (App Store) AvidAppManHelper 360 MB (Avid Technology Inc) photoanalysisd 341 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 27 MB / 2 MB (?) com.apple.WebKit.Networking.xpc 10 KB / 3 KB (Apple) SystemUIServer 291 B / 12 B (Apple) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 40 GB Free RAM: 10.87 GB Used RAM: 16.11 GB Cached files: 13.03 GB Available RAM: 23.89 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-09-09 Adobe Flash Player 2020-09-15 Microsoft Outlook for Mac 2020-09-15 Microsoft PowerPoint for Mac 2020-09-15 Microsoft OneNote for Mac 2020-09-15 Microsoft Word for Mac 2020-09-15 Microsoft Excel for Mac 2020-09-16 Safari (14.0) 2020-09-17 Microsoft AutoUpdate 2020-09-17 OmniPlayer (1.3.3) 2020-09-17 Brother iPrint&Scan (7.0.0) 2020-09-17 Howler Timer (1.6.1) 2020-09-17 GarageBand (10.3.2) 2020-09-18 AVGHUB 2020-09-22 Pages (10.0) 2020-09-22 Numbers (10.0) 2020-09-22 Keynote (10.0) 2020-09-24 iMovie (10.1.16) 2020-10-02 MRTConfigData (1.67) 2020-10-02 XProtectPlistConfigData (2132) 2020-10-02 "Malwarebytes for Mac Uninstaller" 2020-10-04 EtreCheck (5.6.1) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report