EtreCheckPro version: 6.8.3 (68032) Report generated: 2023-11-13 20:26:35 Download EtreCheckPro from https://etrecheck.com Runtime: 1:53 Performance: Excellent Problem: Other problem Description: backups to time machine fail. Error message says antivirus software ma y be preventing time machine from writing to the backup disk. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Runaway user process - A user process is using a large percentage of your CPU. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: Mac mini (M1, 2020) Status: Supported Mac mini Model: Macmini9,1 2.40 GHz Apple M1 (m1) CPU: 8-core 8 GB RAM - Not upgradeable Video Information: Apple M1 ASUS VA24E 1920 x 1080 Drives: disk0 - APPLE SSD AP0256Q 251.00 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (3 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 245.11 GB disk3 [APFS Virtual drive] 245.11 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (9.90 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.90 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (5.73 GB used) disk3s3 - Recovery (APFS) [Recovery] (870 MB used) disk3s4 - Update (APFS) (60 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (119.96 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.57 GB used) disk2s2 - Update (APFS) (4 MB used) disk6 - Seagate BUP Slim 1.00 TB External USB 480 Mbit/s USB disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 [APFS Container] 999.86 GB disk7 [APFS Virtual drive] 999.86 GB (Shared by 1 volumes) disk7s2 - D********************p (APFS) (572.22 GB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 504 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 504 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 3 MB Shared values Size: 524 MB Free: 504 MB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 9.90 GB Shared values Size: 245.11 GB Free: 108.45 GB Available: 125.41 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 5.73 GB Shared values Size: 245.11 GB Free: 108.45 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 60 MB Shared values Size: 245.11 GB Free: 108.45 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 119.96 GB Shared values Size: 245.11 GB Free: 108.45 GB Available: 125.41 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 245.11 GB Free: 108.45 GB disk7s2 - D********************p Filesystem: APFS Mount point: /Volumes/D********************p Encrypting: 3% done Used: 572.22 GB Shared values Size: 999.86 GB Free: 427.44 GB Network: Interface en0: Ethernet Interface en5: Ethernet Adapter (en5) Interface en4: Ethernet Adapter (en4) Interface bridge0: Thunderbolt Bridge 2 Interface en1: AirPort Interface bridge0: Thunderbolt Bridge Interface en7: iPhone System Software: macOS Sonoma 14.1 (23B74) Time since boot: Less than an hour Configuration Files: File /etc/launchd.conf exists but not expected Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.google.GoogleML.plist Executable: /Library/Google/GoogleML/GoogleML.bundle/Contents/MacOS/googleml-modwatch Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.vmware.launchd.vmware.plist Command: /Library/Application Support/VMware Fusion/boot.sh --start Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.lastpass.LastPassHelper.plist Executable: ~/Library/Application Support/LastPass/LastPassHelper.app/Contents/MacOS/LastPassHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.ciscosystems.ciscoconnect.daemon.plist Executable: /Library/PrivilegedHelperTools/com.ciscosystems.ciscoconnect.daemon Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/nplastpass.plugin Plugin: /Library/Internet Plug-Ins/PDF Browser Plugin.plugin Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/StartMeetingPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/Picasa.plugin Apps: 3 Applications: 560 apps 26 x86-only apps 8 unsigned apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.2.4) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.20.0 - SDK 10.9) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.2.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.5.0 - SDK 10.9) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.0.0) [Not Loaded] BJUSBMP.kext - jp.co.canon.bj.kext.BJUSBMP (2.5.0) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 196 Apple tasks [Running] 163 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 220 Apple tasks [Running] 182 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-27) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Loaded] com.ciscosystems.ciscoconnect.daemon.plist (Not signed - installed 2020-12-26) Executable: /Library/PrivilegedHelperTools/com.ciscosystems.ciscoconnect.daemon [Other] com.google.GoogleML.plist (Not signed - installed 2008-03-24) Executable: /Library/Google/GoogleML/GoogleML.bundle/Contents/MacOS/googleml-modwatch [Not Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2023-10-06) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-10-06) [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-06-07) [Other] com.vmware.launchd.vmware.plist (Not signed - installed 2020-12-26) Command: /Library/Application Support/VMware Fusion/boot.sh --start [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-11-04) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-10-06) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-10-06) [Other] com.hp.help.tocgenerator.plist (Not signed - installed 2009-08-04) Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator User Launch Agents: [Other] Proton Mail Bridge.plist (Not signed - installed 2023-02-18) Command: /Applications/Proton Mail Bridge.app/Contents/MacOS/Proton Mail Bridge --no-window [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-09-12) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Not Loaded] com.lastpass.LastPassHelper.plist (Not signed - installed 2015-08-12) Executable: ~/Library/Application Support/LastPass/LastPassHelper.app/Contents/MacOS/LastPassHelper User Login Items: [Not Loaded] Bitwarden Login Helper (App Store - installed 2023-10-22) Modern Login Item /Applications/Bitwarden.app/Contents/Library/LoginItems/Bitwarden Login Helper.app [Running] Dropbox (Dropbox, Inc. - installed 2023-11-01) Application /Applications/Dropbox.app [Loaded] Firefox (Mozilla Corporation - installed 2023-11-13) Application /Applications/Firefox.app [Running] Flux (Michael Herf - installed 2023-06-05) Application /Applications/Flux.app [Not Loaded] Slack Login Helper (App Store - installed 2023-10-22) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Loaded] Thunderbird (Mozilla Corporation - installed 2023-11-13) Application /Applications/Thunderbird.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2020-12-26) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (Hewlett Packard - installed 2016-11-20) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Running] Software Update (Apple - installed 2023-10-20) Application /System/Library/CoreServices/Software Update.app App Extensions: Finder sync extensions: Dropbox Finder Extension - /Applications/Dropbox.app Safari extensions: Bitwarden - /Applications/Bitwarden.app Share services: Dropbox Transfer - /Applications/Dropbox.app File providers: Dropbox - /Applications/Dropbox.app QuickLook Previews: EtreCheckQuickLook - /Applications/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: iPhotoPhotocast: 7.0 (Apple - installed 2008-12-07) nplastpass: 3.2.11 (? - installed 2015-08-12) PDF Browser Plugin: 2.3.2 (? - installed 2009-09-02) Backup: Time Machine information is limited without Full Disk Access Destinations: D********************p [Local] (Last used) 3 local snapshots Oldest local snapshot: 2023-10-29 18:50:30 Last local snapshot: 2023-11-13 20:21:45 Performance: System Load: 5.60 (1 min ago) 14.68 (5 min ago) 8.82 (15 min ago) Nominal I/O usage: 6.19 MB/s File system: 14.52 seconds Write speed: 2504 MB/s Read speed: 2503 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 40 % Idle: 53 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) AddressBookSourceSync 97.60 % (Apple) AddressBookManager 49.15 % (Apple) contactsd 41.30 % (Apple) mdworker_shared (31) 28.37 % (Apple) WindowServer 10.46 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.18 GB (Etresoft, Inc.) mdworker_shared (33) 694 MB (Apple) AppleSpell 217 MB (Apple) nsattributedstringagent (4) 184 MB (Apple) Finder 156 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 162 KB / 101 KB (Apple) apsd 6 KB / 63 KB (Apple) trustd 47 KB / 4 KB (Apple) AddressBookSourceSync 29 KB / 3 KB (Apple) assistantd 5 KB / 14 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.siri.embeddedspeech (2) 43 (Apple) AddressBookSourceSync 43 (Apple) WindowServer 5 (Apple) suggestd 4 (Apple) mds 3 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 50 MB Used RAM: 5.39 GB Cached files: 2.57 GB Available RAM: 2.61 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-09-27 macOS 14.0 (14.0) 2023-09-27 MRTConfigData (1.93) 2023-10-22 Slack (4.34.121) 2023-10-22 iMovie (10.3.10) 2023-10-22 Bitwarden (2023.9.3) 2023-10-22 Pages (13.2) 2023-10-22 Numbers (13.2) 2023-10-22 Keynote (13.2) 2023-10-26 XProtectPayloads (118) 2023-10-29 macOS 14.1 (14.1) 2023-10-29 RosettaUpdateAuto (1.0.0.0.1.1697802180) 2023-11-04 Zoom (5.16.2.23409) 2023-11-12 XProtectPlistConfigData (2175) Clean up: ~/Library/LaunchAgents/Proton Mail Bridge.plist /Applications/Proton Mail Bridge.app/Contents/MacOS/Proton Mail Bridge Executable not found Diagnostics Information (past 7-30 days): 2023-11-13 20:20:06 Kernel Panic Details: panic(cpu 3 caller 0xfffffe0016ea0f30): kern_apfs_reflock: over releas ing reflock 0xfffffe29aa66c3c0 thread 0xfffffe24d4332020 @kern_apfs_re flock.c:246 Panicked task 0xfffffe1b420a2be8: 0 pages, 475 threads: pid 0: kernel_ task 2023-11-13 19:42:48 AddressBookSourceSync.app High CPU Use (20 times) Executable: /System/Library/Frameworks/AddressBook.framework/Versions/A/Helpers/AddressBookSourceSync.app 2023-11-13 18:17:34 spotlightknowledged High CPU Use (2 times) Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2023-11-07 18:49:15 Thunderbird.app High CPU Use Executable: /Applications/Thunderbird.app End of report