EtreCheckPro version: 6.5.6 (6F041) Report generated: 2022-02-05 23:16:27 Download EtreCheckPro from https://etrecheck.com Runtime: 2:47 Performance: Excellent Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) iMac Model: iMac18,2 3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 555 - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - OWC Aura P12 Pro 1.0TB 960.20 GB (Solid State - TRIM: Yes) External 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 959.88 GB disk2 [APFS Virtual drive] 959.88 GB (Shared by 6 volumes) disk2s1 - O**************** - Data (APFS) [APFS Virtual drive] (Shared - 160.16 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 389 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 1.09 GB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared - 15.75 GB used) disk2s5s1 - O**************X (APFS) [APFS Snapshot] (Shared - 15.75 GB used) disk2s6 - Update (APFS) (Shared - 4 MB used) disk1 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 1000.00 GB disk3 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk3s1 - Macintosh HD - Data (APFS) (Shared - 194.20 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 563 MB used) disk3s3 - Recovery (APFS) [Recovery] (Shared - 626 MB used) disk3s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk3s6 - Update (APFS) (Shared - 5 MB used) disk4 - LaCie Mobile Drive 2.00 TB (Solid State - TRIM: No) External USB 5 Gbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 [APFS Container] 2.00 TB disk5 [APFS Virtual drive] 2.00 TB (Shared by 1 volumes) disk5s2 - L***e (APFS) (Shared - 327.32 GB used) Mounted Volumes: disk2s1 - O**************** - Data [APFS Virtual drive] 959.88 GB (Shared - 160.16 GB used, 788.58 GB available, 782.28 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 959.88 GB (Shared - 389 MB used, 782.28 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 959.88 GB (Shared - 1 MB used, 782.28 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - O**************X [APFS Snapshot] 959.88 GB (Shared - 15.75 GB used, 788.58 GB available, 782.28 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 959.88 GB (Shared - 4 MB used, 782.28 GB free) APFS Mount point: /System/Volumes/Update disk3s1 - Macintosh HD - Data 1000.00 GB (Shared - 194.20 GB used, 800.09 GB free) APFS Mount point: /Volumes/Macintosh HD - Data disk5s2 - L***e 2.00 TB (Shared - 327.32 GB used, 1.67 TB free) APFS Mount point: /Volumes/L***e Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.2 (21D49) Time since boot: Less than an hour Notifications: EtreCheckPro.app one notification Creative Cloud.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchAgents/com.bitcointrezor.trezorBridge.trezord.plist Executable: /bin/sh -c '/Applications/Utilities/TREZOR\ Bridge/trezord -l $HOME/Library/Logs/trezord.log' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.owc.driveguide.helper.plist Executable: /Library/PrivilegedHelperTools/com.owc.driveguide.helper Apps: 2 Old Applications: 4 x86-only apps System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 202 Apple tasks [Running] 138 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 209 Apple tasks [Running] 125 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-06) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-06) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-10-11) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-10) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-01-30) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-09-16) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-01-27) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-01-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-16) [Loaded] com.owc.driveguide.helper.plist (? dabee10b - installed 2021-09-10) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06) [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-01-31) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-10) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-10) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-01-28) [Running] com.bitcointrezor.trezorBridge.trezord.plist (? 9b551654 - installed 2022-01-22) [Running] com.brother.LOGINserver.plist (Brother Industries, LTD. - installed 2019-09-02) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-09-16) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-01-14) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-10) [Not Loaded] com.amazon.music.startup.plist (? 0 - installed 2020-02-03) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Running] com.seagate.toolkit.plist (Seagate Technologies LLC - installed 2022-02-02) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2021-09-10) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-01-27) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-01-27) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2018-12-19) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-01-31) AdobePDFViewer: 19.010.20069 (Adobe Systems, Inc. - installed 2018-12-19) 3rd Party Preference Panes: Toolkit (Seagate Technologies LLC - installed 2022-02-02) Backup: Auto backup: Yes Volumes being backed up: O**************X: Disk size: 959.88 GB - Disk used: 177.61 GB Destinations: L***e [Local] (Last used) Total size: 2.00 TB Total number of backups: 5 Oldest backup: 2022-02-02 20:19:20 Last backup: 2022-02-05 22:20:13 4 local snapshots Oldest local snapshot: 2022-02-05 19:35:44 Last local snapshot: 2022-02-05 22:10:49 Performance: System Load: 8.87 (1 min ago) 4.49 (5 min ago) 1.84 (15 min ago) Nominal I/O speed: 5.39 MB/s File system: 19.68 seconds Write speed: 1688 MB/s Read speed: 2344 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 11 % Idle: 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdworker_shared (37) 33.72 % (Apple) EtreCheckPro 14.64 % (Etresoft, Inc.) mds_stores 11.62 % (Apple) RTProtectionDaemon 7.64 % (Malwarebytes Corporation) mds 5.48 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 684 MB (Etresoft, Inc.) mdworker_shared (40) 421 MB (Apple) mds_stores 170 MB (Apple) Adobe Desktop Service 158 MB (Adobe Inc.) RTProtectionDaemon 105 MB (Malwarebytes Corporation) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 66 KB / 33 KB (Apple) trustd 34 KB / 4 KB (Apple) rapportd 16 KB / 20 KB (Apple) RTProtectionDaemon 21 KB / 4 KB (Malwarebytes Corporation) apsd 7 KB / 11 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mds_stores 76 (Apple) WindowServer 3 (Apple) mdbulkimport (2) 2 (Apple) mds 2 (Apple) mdworker_shared (16) 1 (?) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 175 MB Used RAM: 3.59 GB Cached files: 4.24 GB Available RAM: 4.41 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-12-13 Core Services Application Configuration Data 12.0 (120.73) 2022-01-06 ARMDC Agent Installer (1.0.0) 2022-01-14 Microsoft AutoUpdate (4.43.22011101) 2022-01-14 Microsoft Excel (16.57.22011101) 2022-01-14 Microsoft OneNote (16.57.22011101) 2022-01-14 Microsoft PowerPoint (16.57.22011101) 2022-01-14 Microsoft Word (16.57.22011101) 2022-01-15 macOS 12.1 (12.1) 2022-01-28 Adblock Plus (2.1.17) 2022-01-30 Malwarebytes for Mac (1.0) 2022-01-30 macOS 12.2 (12.2) 2022-02-01 Grammarly for Safari (9.52) 2022-02-04 XProtectPlistConfigData (2155) 2022-02-04 MRTConfigData (1.88) Diagnostics Information (past 7-30 days): 2022-02-05 23:12:19 Kernel Panic Details: panic(cpu 0 caller 0xffffff7fac675244): "virtual bool IOAccelLegacyDis playMachine::display_mode_did_change(uint32_t): AMDRadeonAccelerator d river returns false" @IOAccelLegacyDisplayMachine.cpp:267 Panicked task 0xffffff8b696ca9f0: 9 threads: pid 145: WindowServer 2022-02-05 22:11:35 mdsync High CPU Use (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdsync 2022-02-05 20:56:04 Kernel Panic Details: panic(cpu 0 caller 0xffffff801be3eb31): AMDFramebufferVIB::setPowerSta te(0xffffff8b719f2000 : 0xffffff7fb47c38a8, 0 -> 1) timed out after 45 508 ms @IOServicePM.cpp:5524 Panicked task 0xffffff8b716eb670: 219 threads: pid 0: kernel_task 2022-02-02 18:52:33 backupd High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2022-02-01 19:38:27 Music Crash Executable: /System/Applications/Music.app Details: objc: objc_msgSend() selector name: _setModal: 2022-01-31 18:23:49 node Crash Executable: /Library/Application Support/Adobe/*/CCLibrary.app 2022-01-30 18:55:41 Kernel Panic Details: *** MCA Error Report *** CPU Machine Check Architecture Error Dump (CPU: Intel(R) Core(TM) i5-7 400 CPU @ 3.00GHz, CPUID: 0x906E9) CATERR detected! No MCA data found. 2022-01-29 21:18:00 Kernel Panic Details: panic(cpu 3 caller 0xffffff7fa68680e7): "virtual bool AMD9500Controlle r::detectPowerDown(): GPU is not found. NO MM PCI access!!! Panicked task 0xffffff9031d3a670: 215 threads: pid 0: kernel_task End of report