EtreCheck version: 3.4.5 (455) Report generated 2020-04-17 19:01:30 Download EtreCheck from https://etrecheck.com Runtime: 44:44 Performance: Poor Click the [Lookup] links for more information from Apple Support Communities. Click the [Details] links for more information about that line. Problem: Computer is too slow Hardware Information: â [Technical Specifications] - [User Guide] - [Warranty & Service] iMac - model: iMac13,1 1 2,7 GHz Quad-Core Intel Core i5 (i5-3330S) CPU: 4-core 8 GB RAM Upgradeable - [Instructions] BANK 0/DIMM0 4 GB DDR3 1600 MHz ok BANK 1/DIMM0 4 GB DDR3 1600 MHz ok Handoff/Airdrop2: supported Wireless: en1: 802.11 a/b/g/n iCloud Quota: 137.64 GB available Video Information: â NVIDIA GeForce GT 640M - VRAM: 512 MB iMac 1920 x 1080 Disk Information: â APPLE HDD ST1000LM024 disk0: (1 TB) (Rotational) [Show SMART report] EFI (disk0s1 - MS-DOS FAT32) [EFI]: 210 MB (disk0s2) [APFS Container]: 1000.00 GB USB Information: â USB20Bus hub_device hub_device Apple Inc. BRCM20702 Hub Apple Inc. Bluetooth USB Host Controller USB20Bus hub_device hub_device ACS CCID USB Reader Western Digital My Book 1140 My Book 1140 disk4: (4 TB) My Book 1 (disk4s1 - Journaled HFS+) /Volumes/My Book 1 : 4.00 TB (3.79 TB free) Western Digital My Book 1170 My Book 1170 disk2: (1 TB) EFI (disk2s1 - MS-DOS FAT32) [EFI]: 210 MB Time machine (disk2s2 - Journaled HFS+) /Volumes/Time machine : 999.83 GB (637.69 GB free) Apple Inc. FaceTime HD Camera (Built-in) USB30Bus StoreJet Transcend StoreJet Transcend Transcend disk3: (2 TB) Transcend (disk3s1 - MS-DOS FAT32) /Volumes/Transcend : 2.00 TB (1.95 TB free) Dell Premium USB Optical Mouse Thunderbolt Information: â Apple Inc. thunderbolt_bus Virtual disks: â Macintosh HD - Gegevens (disk1s1 - APFS) /System/Volumes/Data : 1000.00 GB (450.01 GB free) Physical disk: disk0s2 1000.00 GB (450.01 GB free) (disk1s2) [Preboot]: 1000.00 GB Physical disk: disk0s2 1000.00 GB (disk1s3) [Recovery]: 1000.00 GB Physical disk: disk0s2 1000.00 GB (disk1s4) /private/var/vm [VM]: 1000.00 GB Physical disk: disk0s2 1000.00 GB Macintosh HD (disk1s5 - APFS) / [Startup]: 1000.00 GB (450.01 GB free) Physical disk: disk0s2 1000.00 GB (450.01 GB free) System Software: â macOS 10.15.3 (19D76) - Time since boot: about 2 hours Configuration files: â /etc/hosts - Count: 1 Gatekeeper: â Mac App Store and identified developers Kernel Extensions: â /Library/Extensions [not loaded] com.devguru.driver.SamsungComposite (1.4.28 - SDK 10.6) [Lookup] /Library/Extensions/ssuddrv.kext/Contents/PlugIns [not loaded] com.devguru.driver.SamsungACMControl (1.4.28 - SDK 10.6) [Lookup] [not loaded] com.devguru.driver.SamsungACMData (1.4.28 - SDK 10.6) [Lookup] [not loaded] com.devguru.driver.SamsungMTP (1.4.28 - SDK 10.5) [Lookup] [not loaded] com.devguru.driver.SamsungSerial (1.4.28 - SDK 10.6) [Lookup] System Launch Agents: â [failed] com.apple.ap.adprivacyd.plist (Apple, Inc. - installed 2020-01-23) [not loaded] 8 Apple tasks [loaded] 166 Apple tasks [running] 134 Apple tasks System Launch Daemons: â [not loaded] 34 Apple tasks [loaded] 185 Apple tasks [running] 114 Apple tasks Launch Agents: â [failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-16) [Lookup] [loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-14) [Lookup] [not loaded] com.oracle.java.Java-Updater.plist (? 0 ? - installed (null)) [Lookup] Launch Daemons: â [loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Lookup] [loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Lookup] [loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-03-27) [Lookup] [loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-14) [Lookup] [loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-02-10) [Lookup] [not loaded] com.oracle.java.Helper-Tool.plist (? 0 ? - installed (null)) [Lookup] [running] com.panopto.uploaddaemon.plist (Shell Script 764bc478 - installed 2020-04-15) [Lookup] [running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2019-08-28) [Lookup] User Login Items: â AdobeResourceSynchronizer App (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app) Mail App (/System/Applications/Mail.app) fuspredownloader App (~/Library/Application Support/.FUS/fuspredownloader.app) Safari App (/Applications/Safari.app) OneDrive App - Hidden (/Applications/OneDrive.localized/OneDrive.app) com.adobe.SwitchBoard.monitor.plist MachInit - Hidden (/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist) Mach Init items are deprecated Internet Plug-ins: â FlashPlayer-10.6: 32.0.0.363 (installed 2020-04-17) [Lookup] Unity Web Player: UnityPlayer version 4.5.2f1 (installed 2014-08-09) [Lookup] Flash Player: 32.0.0.363 (installed 2020-04-17) [Lookup] User internet Plug-ins: â ConnectiveSigner: 2.0.6 (installed 2018-07-17) [Lookup] Time Machine: â Time Machine not configured! Top Processes by CPU: â 4% kernel_task 3% mdworker_shared 3% mdworker_shared 3% mdworker_shared 3% mdworker_shared Top Processes by Memory: â 523 MB com.apple.WebKit.WebContent 486 MB com.apple.WebKit.WebContent 308 MB Microsoft Excel 176 MB Microsoft PowerPoint 136 MB mds_stores Top Processes by Network Use: â Input Output Process name 5 MB 75 KB Mail 2 MB 438 KB com.apple.WebKit.Networking 541 KB 233 KB mDNSResponder 57 KB 127 KB apsd 19 KB 29 KB CalendarAgent Top Processes by Energy Use: â 6.28 com.apple.WebKit.WebContent 5.22 Safari 4.22 WindowServer 0.72 mds_stores Virtual Memory Information: â 1.67 GB Available RAM 20 MB Free RAM 6.33 GB Used RAM 1.65 GB Cached files 2 MB Swap Used Software installs: â Microsoft AutoUpdate: (null) (installed 2020-03-19) eID Connector: 0.5.2 (installed 2020-03-19) eidReader: 1.1.2 (installed 2020-03-19) Microsoft Teams: 1.00.300362 (installed 2020-03-23) Microsoft Teams: 1.00.304460 (installed 2020-03-25) Skype voor Bedrijven: (null) (installed 2020-04-10) EtreCheck: 5.5.3 (installed 2020-04-10) EtreCheck: 5.5.4 (installed 2020-04-13) Microsoft AutoUpdate: (null) (installed 2020-04-14) Microsoft Outlook: (null) (installed 2020-04-14) Microsoft Word: (null) (installed 2020-04-15) Panopto Recorder: 7.2.0.37703 (installed 2020-04-15) Microsoft OneNote: (null) (installed 2020-04-15) Microsoft PowerPoint: (null) (installed 2020-04-15) Microsoft Excel: (null) (installed 2020-04-15) Adobe Flash Player: (null) (installed 2020-04-17) Install information may not be complete. Diagnostics Information: â 2020-04-17 16:46:36 Photos.app Hang [Open] 2020-04-15 18:30:12 system_profiler Crash [Open] Cause: dyld3 mode arguments: ( "/usr/sbin/system_profiler", "-nospawn", "-xml", SPPrefPaneDataType, "-detailLevel", full ), dataType: SPPrefPaneDataType *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSDictionaryM setObject:forKey:]: object cannot be nil (key: _name)' terminating with uncaught exception of type NSException abort() called 2020-04-15 18:22:10 com.apple.WebKit.WebContent High CPU use [Open] [Details] 2020-04-15 17:15:40 Panopto.app High CPU use [Open] [Details]