EtreCheck version: 5.7.2 (5247)
Report generated: 2021-04-04 22:56:47
Download EtreCheck from https://etrecheck.com
Runtime: 2:19
Performance: Excellent
Sandbox: Enabled
Full drive access: Enabled

Problem: Other problem
Description: 
Apple mil suddenly stopped loading messages bodies and hugs over 100% 
CPU, weird activity window

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  System modifications - There are a large number of system modifications running in the background.
  Runaway user process - A user process is using a large percentage of your CPU.
  Vintage hardware - This computer may be considered vintage.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.
  Sharing enabled - This computer has sharing services enabled that could be a security risk.

Hardware Information:
  iMac (27-inch, Late 2013) - Vintage!
  iMac Model: iMac14,2
  3,5 GHz Quad-Core Intel Core i7 (i7-4771) CPU: 4-core
  32 GB RAM - At maximum
    BANK 0/DIMM0 - 8 GB DDR3 1600  
    BANK 1/DIMM0 - 8 GB DDR3 1600  
    BANK 0/DIMM1 - 8 GB DDR3 1600  
    BANK 1/DIMM1 - 8 GB DDR3 1600  

Video Information:
  NVIDIA GeForce GTX 780M - VRAM: 4 GB
    iMac 2560 x 1440

Drives:
  disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) 
  Internal PCI 5.0 GT/s x2 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 121.12 GB

  disk1 - Samsung SSD 860 EVO 1TB 1.00 TB (Solid State - TRIM: No) 
  Internal SATA 6 Gigabit Serial ATA
    disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk1s2 [APFS Container] 300.00 GB
      disk3 [APFS Virtual drive] 300.00 GB (Shared by 5 volumes)
        disk3s1 - M***********  - Data (APFS) [APFS Virtual drive] (Shared - 73.07 GB used)
        disk3s2 - Preboot (APFS) [APFS Preboot] (Shared)
        disk3s3 - Recovery (APFS) [Recovery] (Shared)
        disk3s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
        disk3s5 - M***********7 (APFS) (Shared - 11.21 GB used)
    disk1s3 [APFS Container] 699.86 GB
      disk2 [APFS Virtual drive] 699.86 GB (Shared by 1 volumes)
        disk2s1 - T********k (APFS) (Shared - 385.13 GB used)
    disk1s4 - Boot OS X (Journaled HFS+) 134 MB

  disk4 - WD My Passport 0820 2.00 TB
  External USB 5 Gbit/s USB
    disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk4s2 - W**************B (Journaled HFS+) 2.00 TB (407.24 GB used)

  disk5 - WD My Passport 25E1 4.00 TB
  External USB 5 Gbit/s USB
    disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk5s2 - W*******************) (Journaled HFS+) 2.00 TB (13.51 GB used)
    disk5s3 - W*******************) (Journaled HFS+) 1.00 TB (664 MB used)
    disk5s4 - W*******************) (Journaled HFS+) 999.83 GB (1.19 GB used)

  disk7 - Drobo 5D - TB 70.37 TB
  External SCSI
    disk7s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk7s2 - D*****D (Journaled HFS+) 70.37 TB (2.46 TB used)

Mounted Volumes:
  disk2s1 - T********k
    699.86 GB (Shared - 385.13 GB used, 438.19 GB available, 314.55 GB free)
    APFS
    Mount point: /Volumes/T********k

  disk3s1 - M***********  - Data [APFS Virtual drive]
    300.00 GB (Shared - 73.07 GB used, 214.56 GB available, 212.81 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk3s4 - VM [APFS VM]
    300.00 GB (Shared - 2.15 GB used, 212.81 GB free)
    APFS
    Mount point: /private/var/vm

  disk3s5 - M***********7
    300.00 GB (Shared - 11.21 GB used, 214.56 GB available, 212.81 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk4s2 - W**************B
    2.00 TB (407.24 GB used, 1.59 TB free)
    Journaled HFS+
    Mount point: /Volumes/W**************B

  disk5s2 - W*******************)
    2.00 TB (13.51 GB used, 1.99 TB free)
    Journaled HFS+
    Mount point: /Volumes/W*******************)
    Owners enabled: No

  disk5s3 - W*******************)
    1.00 TB (664 MB used, 999.58 GB available, 999.44 GB free)
    Journaled HFS+
    Mount point: /Volumes/W*******************)
    Owners enabled: No

  disk5s4 - W*******************)
    999.83 GB (1.19 GB used, 998.78 GB available, 998.64 GB free)
    Journaled HFS+
    Mount point: /Volumes/W*******************)
    Owners enabled: No

  disk6s2 - T******************s
    2.85 TB (413.58 GB used, 2.43 TB free)
    Mac OS Extended (Case-sensitive, Journaled)
    Disk Image
    Mount point: /Volumes/T******************s

  disk7s2 - D*****D
    70.37 TB (2.46 TB used, 67.91 TB free)
    Journaled HFS+
    Mount point: /Volumes/D*****D
    Owners enabled: No

Network:
  Interface en0: Ethernet
  Interface fw0: Thunderbolt FireWire
  Interface en1: Wi-Fi
    
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

  Screen sharing: Enabled
  Remote login: Enabled

System Software:
  macOS Catalina 10.15.7 (19H524) 
  Time since boot: About a day

Notifications:
  Vienna.app
    one notification

  ClipGrab.app
    6 notifications

  EtreCheck.app
    one notification

Security:
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple

  Screen sharing: Enabled
  Remote login: Enabled

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.skype.skypeinstaller.plist
    Executable: /Library/PrivilegedHelperTools/com.skype.skypeinstaller
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.datarobotics.ddserviced.plist
    Executable: /Library/Application Support/Data Robotics/Drobo Dashboard/DDServiced
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.apple.aelwriter.plist
    Executable: /usr/sbin/AELWriter
    Details: Exact match found in the legitimate list - probably OK

  Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
  Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin
  Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
  Plugin: /Library/Internet Plug-Ins/RealPlayer Plugin.plugin
  Plugin: /Library/Audio/Plug-Ins/HAL/ZOOM TBTPlugin.driver
  Plugin: /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin

  Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane

  Apps: 19


Kernel Extensions:
  /Library/Extensions
    TrustedDataSCSIDriver.kext - com.TrustedData.driver.VendorSpecificType00 (1.9.1 - SDK 10.10)
    DroboTBT.kext - com.drobo.SCSI.ThunderBolt (1.4 - SDK 10.12)
    EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3)
    hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0)
    ZOOM TBTAudio.kext - jp.co.zoom.d259 (2.1.1 - SDK 10.9)
    VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (4.1.18)
    VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (4.1.18)
    VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (4.1.18)
    VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (4.1.18)

Startup Items:
  VirtualBox Path: /Library/StartupItems/VirtualBox 
  MySQLCOM Path: /Library/StartupItems/MySQLCOM 

System Launch Agents:
  [Not Loaded]  17 Apple tasks
  [Loaded]  157 Apple tasks
  [Running]  138 Apple tasks
  [Other]  One Apple task

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  167 Apple tasks
  [Running]  133 Apple tasks
  [Other]  2 Apple tasks

Launch Agents:
  [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-24)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-24)
  [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2020-12-10)
  [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-01-08)
  [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-01-08)
  [Not Loaded] com.oracle.java.Java-Updater.plist (? 95926527  - installed 2020-11-21)

Launch Daemons:
  [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-24)
  [Loaded] com.apple.aelwriter.plist (? 761c7cf9  - installed 2010-05-17)
  [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-11-06)
  [Loaded] com.apple.musicapps.InstallerHelperTool.plist (App Store - installed 2020-05-14)
  [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-03-23)
  [Running] com.datarobotics.ddservice64d.plist (Drobo, Inc. - installed 2020-11-18)
  [Other] com.datarobotics.ddserviced.plist (? 5ae83f29  - installed 2017-03-01)
  [Loaded] com.fxfactory.FxFactory.helper.plist (Noise Industries, LLC - installed 2021-01-21)
  [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-12-31)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2  - installed 2020-09-16)
  [Loaded] com.skype.skypeinstaller.plist (? a81aef1d  - installed 2017-05-14)
  [Loaded] com.wuala.WualaFS.KextLoaderHelper.plist (Benjamin Fleischer - installed 2015-02-26)

User Launch Agents:
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-24)
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14)
  [Loaded] com.nchsoftware.videopadpaid.schedule.CacheDeleteAll.plist (NCH Software - installed 2021-02-19)

User Login Items:
  [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2021-03-23)
    Modern Login Item
    /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app

  [Running] DDAssist (Drobo, Inc. - installed 2020-12-04)
    Application
    /Applications/Drobo Dashboard.app/Contents/Resources/DDAssist.app

  [Not Loaded] SpeedTestHelper (App Store - installed 2021-03-13)
    Modern Login Item
    /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-25)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] HP Product Research (HP Inc. - installed 2017-10-25)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

  [Running] Calendar (Apple - installed 2020-10-30)
    Application
    /System/Applications/Calendar.app

  [Running] Mail (Apple - installed 2020-10-30)
    Application
    /System/Applications/Mail.app

Internet Plug-ins:
  Silverlight: 5.1.50428.0 (? - installed 2016-07-27)
  AdobePDFViewer: 9.5.5 (? - installed 2014-03-10)
  iPhotoPhotocast: 7.0 (Apple - installed 2014-03-10)
  JavaAppletPlugin: Java 8 Update 271 build 09 (? - installed 2020-11-21)
  RealPlayer Plugin:  (?)

Audio Plug-ins:
  ZOOM TBTPlugin: 2.1.1 (? - installed 2019-03-16)
  DVCPROHDAudio: 1.2 (? - installed 2014-03-10)

Safari Extensions:
  Ka-Block! (App Store - installed 2020-11-29)
  Open in IINA (HeChen LI - installed 2020-12-02)
  Reverso â   Translation, dictionary (Theo Hoffenberg - installed 2020-12-10)
  Subscribe to Feed (Brent Simmons - installed 2020-07-28)

3rd Party Preference Panes:
  Java (? - installed 2020-09-17)

Backup:
  Auto backup: Yes
  Volumes being backed up: 
    M***********7: Disk size: 300.00 GB - Disk used: 87.19 GB 
  Destinations: 
    W**************B [Local] (Last used)
      Total size: 2.00 TB
      Total number of backups: 43
      Oldest backup: 2021-01-21 20:36:13
      Last backup: 2021-04-04 22:47:48
    Data [Network]
      Total size: 2.85 TB
      Total number of backups: 42
      Oldest backup: 2021-01-21 19:17:23
      Last backup: 2021-04-04 21:53:16
  11 local snapshots
  Oldest local snapshot: 2021-04-03 23:18:45
  Last local snapshot: 2021-04-04 22:40:49

  3rd party backup: Carbon Copy Cloner

Performance:
  System Load: 2.13 (1 min ago) 2.21 (5 min ago) 2.14 (15 min ago)
  Nominal I/O speed: 0.00 MB/s
  File system: 22.05 seconds
  Write speed: 494 MB/s
  Read speed: 524 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 2 %
  User: 14 %
  Idle: 84 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Mail 104.97 % (Apple)
  Other processes 18.65 % (?)
  EtreCheck 5.47 % (App Store)
  Safari 0.30 % (Apple)
  Skype 0.08 % (Skype Communications S.a.r.l)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 659 MB (App Store)
  Vienna 359 MB (Barijaona Ramaholimihaso)
  Dictionary 251 MB (App Store)
  AMPLibraryAgent 219 MB (Apple)
  Skype 193 MB (Skype Communications S.a.r.l)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 1.86 GB / 4.49 GB (?)
  Vienna 367 KB / 12 KB (Barijaona Ramaholimihaso)
  Mail 329 KB / 37 KB (Apple)
  routined 0 B / 0 B (Apple)
  homed 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 32 GB

  Free RAM: 4.67 GB
  Used RAM: 18.15 GB
  Cached files: 9.18 GB

  Available RAM: 13.85 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2021-03-09 Zoom (5.5.13148.0305)
  2021-03-09 iMovie (10.2.3)
  2021-03-13 Speedtest (1.20)
  2021-03-13 Final Cut Pro (10.5.2)
  2021-03-16 Safari (14.0.3)
  2021-03-24 Numbers (11.0)
  2021-03-24 Pages (11.0)
  2021-03-25 BBEdit (13.5.5)
  2021-03-28 Mobile Device (1.0.0.0)
  2021-03-30 Keynote (11.0)
  2021-04-02 XProtectPlistConfigData (2143)
  2021-04-03 macOS Catalina 10.15.7 Supplemental Update (10.15.7)
  2021-04-03 MRTConfigData (1.76)

Diagnostics Information (past 7-30 days):
  2021-04-04 08:29:38 backupd High CPU Use
    Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd


End of report