EtreCheck version: 5.5.1 (5096) Report generated: 2020-03-29 09:37:34 Download EtreCheck from https://etrecheck.com Runtime: 2:10 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Camera doesnt work Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Runaway process - A process is using a large percentage of your CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,2 1 3.1 GHz Dual-Core Intel Core i5 (i5-7267U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 136 Video Information: Intel Iris Plus Graphics 650 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 5 volumes) disk1s1 - M*******************е (APFS) [APFS Virtual drive] (Shared - 192.71 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.22 GB used) Mounted Volumes: disk1s1 - M*******************е [APFS Virtual drive] 250.69 GB (Shared - 192.71 GB used, 45.22 GB available, 42.79 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Recovery [Recovery] 250.69 GB (Shared - 528 MB used, 42.79 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 250.69 GB (Shared - 3.22 GB used, 42.79 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 250.69 GB (Shared - 11.22 GB used, 45.22 GB available, 42.79 GB free) APFS Mount point: / Encrypted Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.4 (19E266) Time since boot: About 17 hours Configuration Profiles: This computer has configuration profiles installed. Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Kernel Extensions: /Applications/Google Drive File Stream.app dfsfuse.kext (37.0 - SDK 10.15) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 165 Apple tasks [Running] 133 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 173 Apple tasks [Running] 129 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-11) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-03-21) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-24) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-24) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-13) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-13) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-03-20) [Running] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2020-03-21) [Running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2020-03-21) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-03-21) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-24) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-02-25) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-08-21) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-13) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-03-20) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-03-12) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2020-02-14) [Running] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2020-03-21) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-21) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-10-23) User Login Items: [Not Loaded] LoginHelper (App Store - installed 2018-10-22) Modern Login Item /Applications/Go for Gmail.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] Viber (Viber Media SARL. - installed 2020-03-21) Modern Login Item /Applications/Viber.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-04-26) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2018-04-26) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-19) FlashPlayer-10.6: 32.0.0.344 (Adobe Systems, Inc. - installed 2020-03-13) AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-19) Flash Player: 32.0.0.344 (Adobe Systems, Inc. - installed 2020-03-13) PepperFlashPlayer: 32.0.0.344 (Adobe Systems, Inc. - installed 2020-03-13) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-03-21) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-02-25) Time Machine: Time Machine Not Configured! Performance: System Load: 2.81 (1 min ago) 2.94 (5 min ago) 2.95 (15 min ago) Nominal I/O speed: 0.43 MB/s File system: 32.41 seconds Write speed: 918 MB/s Read speed: 1617 MB/s CPU Usage Snapshot: Type Overall System: 11 % User: 32 % Idle: 57 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 158.44 % (?) EtreCheck 9.57 % (App Store) Safari 0.57 % (Apple) avconferenced 0.50 % (Apple) AdobeResourceSynchronizer 0.22 % (Adobe Systems, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 519 MB (App Store) Finder 88 MB (Apple) Viber 71 MB (Viber Media SARL.) System Preferences 53 MB (Apple) Safari 49 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 3 MB / 472 KB (?) assistantd 5 KB / 2 KB (Apple) SystemUIServer 2 KB / 96 B (Apple) routined 0 B / 0 B (Apple) homed 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 1.12 GB Used RAM: 5.05 GB Cached files: 1.82 GB Available RAM: 2.95 GB Swap Used: 612 MB Software Installs (past 30 days): Install Date Name (Version) 2020-02-29 TeamViewer (15.3.2682) 2020-03-10 Microsoft Outlook 2020-03-10 Microsoft PowerPoint 2020-03-10 Microsoft OneNote 2020-03-13 Google Drive File Stream 2020-03-13 Adobe Flash Player 2020-03-13 Adobe Pepper Flash Player 2020-03-16 Mimeo Photos (4.0.4) 2020-03-17 Microsoft Word 2020-03-17 Microsoft Excel 2020-03-19 Adobe Acrobat DC (20.006.20042) 2020-03-20 Microsoft AutoUpdate 2020-03-20 XProtectPlistConfigData (2116) 2020-03-25 Обновление macOS Catalina 10.15.4 2020-03-26 Gatekeeper Compatibility Data (1.0) 2020-03-26 MRTConfigData (1.57) 2020-03-28 EtreCheck (5.5.1) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report