EtreCheckPro version: 6.3.5 (6D022) Report generated: 2020-12-24 17:41:11 Download EtreCheckPro from https://etrecheck.com Runtime: 7:33 Performance: Below Average Problem: Computer is too slow Description: Sometimes slow to even open apps from Dock, more often, slow to no loa ding of common web pages, especially when Iâ m using my iPhoneâ s data t o connect to net. Airport Util says Iâ m on internet, but pages may not load (inconsistent, though). New Location helped initially, but it di dnâ t last. CloudFlareâ s VPN WARP variously works and doesnâ t, where if I turn it off, I can connect (again, inconsistent). Iâ m currently making this report via a 2nd SIM thatâ s in a Huawei hot spot, and my iPhoneâ s data plan is coming in as Edge (usually 4G, stro ng signal). Doesnâ t help that I live in India, where variation in band width seems to be the norm. Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (15-inch, 2018-2019) MacBook Pro Model: MacBookPro15,1 2.6 GHz Intel Core i7 (i7-8850H) CPU: 6-core 16 RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2400 Battery: Health = Normal - Cycle count = 348 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB Radeon Pro 560X - VRAM: 4 GB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 383.10 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 47 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 511 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2 - Seagate BUP Portable 4.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 4.00 TB disk3 [APFS Virtual drive] 4.00 TB (Shared by 4 volumes) disk3s1 - 4**************k (APFS) (Shared - 836.72 GB used) disk3s2 - T**********e (APFS) (Shared - 2.00 TB used) disk3s3 - P*****t (APFS) [APFS Preboot] (Shared - 42 MB used) disk3s4 - Recovery (APFS) [Recovery] (Shared - 518 MB used) Mounted Volumes: disk1s1 - Macintosh HD 499.96 GB (Shared - 383.10 GB used, 130.00 GB available, 114.00 GB free) APFS Mount point: / Encrypted disk1s3 - Recovery [Recovery] 499.96 GB (Shared - 511 MB used, 114.00 GB free) APFS Mount point: /Volumes/Recovery disk1s4 - VM [APFS VM] 499.96 GB (Shared - 2.15 GB used, 114.00 GB free) APFS Mount point: /private/var/vm Encrypted disk3s1 - 4**************k 2.00 TB (Shared - 836.72 GB used, 1.16 TB free) APFS Mount point: /Volumes/4**************k disk3s2 - T**********e 4.00 TB (Shared - 2.00 TB used, 2.89 TB free) APFS Mount point: /Volumes/T**********e Network: Interface en7: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en8: iPhone 2 Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 96.72 GB available System Software: macOS Mojave 10.14.6 (18G7016) Time since boot: About 8 hours Notifications: CheckmateAgent.app 25 notifications Transmission.app 9 notifications Cloudflare WARP.app 3 notifications CCC User Agent.app one notification Speedtest.app one notification TechTool Pro 12.app 18 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.micromat.techtoolpro12.BackgroundTool.plist Executable: /Library/PrivilegedHelperTools/com.micromat.techtoolpro12.BackgroundTool Launchd: /Library/LaunchAgents/com.maintain.Restart.plist Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to restart' -e 'end try' -e 'end ignoring' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.maintain.ShutDown.plist Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to shut down' -e 'end try' -e 'end ignoring' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.maintain.LogOut.plist Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to log out' -e 'end try' -e 'end ignoring' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.huawei.hw_createnetwork.plist Executable: /Library/StartupItems/HW_CreateNetwork/CreateNetwork Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.huawei.hwportdetect_driver.plist Executable: /Library/StartupItems/HWPortDetect_driver/HWPortCfg_driver Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.maintain.Sleep.plist Executable: /usr/bin/osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to sleep' -e 'end try' -e 'end ignoring' Details: Exact match found in the legitimate list - probably OK Running app: /Applications/SimpleFloatingClock.app/Contents/MacOS/SimpleFloatingClock Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Restrictive app permissions - possibly adware Safari Extension: RememBear Login Item: /Applications/SimpleFloatingClock.app Plugin: /Library/Audio/Plug-Ins/HAL/EcammAudioLoader.plugin Plugin: /Library/Audio/Plug-Ins/HAL/InstantOn.driver Apps: 781 32-bit Applications: 73 32-bit apps Kernel Extensions: /Applications/Checkmate.app [Not Loaded] SPDKernel.kext (1.0 - SDK 10.15) /Library/Application Support/HASP/kexts [Loaded] aksfridge_signed.kext (1.0.16332) /Library/Extensions [Loaded] Dropbox.kext (1.13.0 - SDK 10.14) /Volumes/4**************k/_************t/2***************************2/A**********s/TechTool Pro 12.app [Not Loaded] spdKernel.kext (1.0 - SDK 10.14) /Volumes/4**************k/_************t/2***************************3/A**********s/duet.app [Not Loaded] DuetDisplay.kext (2.1.4 - SDK 10.9) Startup Items: HW_CreateNetwork Path: /Library/StartupItems/HW_CreateNetwork System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 166 Apple tasks [Running] 119 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 183 Apple tasks [Running] 114 Apple tasks [Other] One Apple task Launch Agents: [Running] com.kinoni.epoccam.daemon.plist (Kinoni Oy - installed 2020-06-29) [Not Loaded] com.maintain.LogOut.plist (? 1d95663e - installed 2019-09-21) [Not Loaded] com.maintain.PurgeInactiveMemory.plist (Apple - installed 2020-12-09) [Not Loaded] com.maintain.Restart.plist (? 5421a7fd - installed 2019-09-21) [Not Loaded] com.maintain.ShutDown.plist (? 9b7e817c - installed 2019-09-21) [Not Loaded] com.maintain.Sleep.plist (? 94f768ba - installed 2019-09-21) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-12-07) [Running] com.micromat.CheckmateAgent.plist (Micromat, Inc. - installed 2020-01-22) [Running] com.micromat.LifespanAgent.plist (Micromat, Inc. - installed 2019-12-26) [Running] com.micromat.TechToolProAgent.plist (Micromat, Inc. - installed 2020-12-24) [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2019-01-15) [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2019-01-15) Launch Daemons: [Loaded] com.TechSmith.Relay.Uploader.plist (TechSmith Corporation - installed 2019-10-28) [Running] com.aladdin.aksusbd.plist (SFNT Germany GmbH - installed 2019-02-22) [Running] com.aladdin.hasplmd.plist (SFNT Germany GmbH - installed 2019-02-22) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-12-09) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2020-11-26) [Running] com.cloudflare.1dot1dot1dot1.macos.warp.daemon.plist (Cloudflare Inc. - installed 2020-12-11) [Running] com.focusrite.ControlServer.plist (Focusrite Audio Engineering Ltd. - installed 2020-06-02) [Running] com.huawei.hw_createnetwork.plist (? efaec643 - installed 2019-02-04) [Running] com.huawei.hwportdetect_driver.plist (? 5549f691 - installed 2019-02-04) [Not Loaded] com.maintain.HideSpotlightMenuBarIcon.plist (Apple - installed 2019-09-21) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-12-16) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-12-07) [Running] com.micromat.CheckmateIdleDaemon.plist (Micromat, Inc. - installed 2020-01-22) [Loaded] com.micromat.CheckmateWorkerDaemon.plist (Micromat, Inc. - installed 2020-01-22) [Running] com.micromat.LifespanHelper.plist (Micromat, Inc. - installed 2019-12-26) [Running] com.micromat.TechToolProDaemon.plist (Micromat, Inc. - installed 2020-12-24) [Loaded] com.micromat.techtoolpro12.BackgroundTool.plist (? 0 - installed ) [Loaded] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2018-10-25) [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-01-15) [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2019-01-15) User Launch Agents: [Running] com.c-command.SpamSieve.LaunchAgent.plist (C-Command Software, LLC - installed 2020-12-11) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-14) [Running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2019-12-23) [Running] com.tunnelbear.remembear.RememBearHelper.plist (TunnelBear, Inc. - installed 2020-12-06) [Loaded] mega.mac.megaupdater.plist (Mega Limited - installed 2020-05-08) User Login Items: [Running] 1Password Extension Helper (AgileBits Inc. - installed 2020-11-17) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2020-11-17) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] CloudLoginHelper (Linebreak SL - installed 2019-11-12) Modern Login Item /Applications/CloudApp.app/Contents/Library/LoginItems/CloudLoginHelper.app [Loaded] LoginLauncherApp (Cloudflare Inc. - installed 2020-12-11) Modern Login Item /Applications/Cloudflare WARP.app/Contents/Library/LoginItems/LoginLauncherApp.app [Running] Dropbox (Dropbox, Inc. - installed 2020-12-17) Application /Applications/Dropbox.app [Not Loaded] Evernote Login Helper (App Store - installed 2020-12-20) Modern Login Item /Applications/Evernote.app/Contents/Library/LoginItems/Evernote Login Helper.app [Not Loaded] FocusriteControlServer (Focusrite Audio Engineering Ltd. - installed 2020-06-12) Modern Login Item /Applications/Focusrite Control.app/Contents/Library/LoginItems/FocusriteControlServer.app [Running] Magnet (App Store - installed 2020-11-15) Application /Applications/Magnet.app [Not Loaded] Processes-SmartScan (App Store - installed 2019-07-04) Modern Login Item /Applications/Processes Monitor.app/Contents/Library/LoginItems/Processes-SmartScan.app [Not Loaded] processeshelper (App Store - installed 2019-07-04) Modern Login Item /Applications/Processes Monitor.app/Contents/Library/LoginItems/processeshelper.app [Not Loaded] Red Hot Timer Help (App Store - installed 2020-12-13) Modern Login Item /Applications/RH Timer.app/Contents/Library/LoginItems/RH Timer Help.app [Not Loaded] RH Timer Help (App Store - installed 2020-12-13) Modern Login Item /Applications/RH Timer.app/Contents/Library/LoginItems/RH Timer Help.app [Not Loaded] ScreenFlowHelper (Telestream LLC - installed 2017-12-06) Modern Login Item /Applications/ScreenFlow.app/Contents/Library/LoginItems/ScreenFlowHelper.app [Running] SimpleFloatingClock (? - installed 2012-11-03) Application /Applications/SimpleFloatingClock.app [Not Loaded] Slack Login Helper (App Store - installed 2020-12-23) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Not Loaded] SnagitHelper2019 (TechSmith Corporation - installed 2019-06-26) Modern Login Item /Applications/Snagit 2019.app/Contents/Library/LoginItems/SnagitHelper2019.app [Not Loaded] SnagitAppleScriptExecutor2019 (TechSmith Corporation - installed 2019-05-23) Modern Login Item /Applications/Snagit 2019.app/Contents/Library/LoginItems/SnagitHelper2019.app/Contents/MacOS/SnagitAppleScriptExecutor2019.app [Not Loaded] SnagitRecorder2019 (TechSmith Corporation - installed 2019-05-23) Modern Login Item /Applications/Snagit 2019.app/Contents/Library/LoginItems/SnagitHelper2019.app/Contents/MacOS/SnagitRecorder2019.app [Not Loaded] SnagitLaunchAtLogin (TechSmith Corporation - installed 2019-06-26) Modern Login Item /Applications/Snagit 2019.app/Contents/Library/LoginItems/SnagitLaunchAtLogin.app [Not Loaded] SpeedTestHelper (App Store - installed 2020-09-09) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Running] Sync (Sync.com Inc. - installed 2019-06-29) Application /Applications/Sync.app [Not Loaded] Trello Login Helper (App Store - installed 2019-09-26) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Running] Typinator (Ergonis Software GmbH - installed 2020-12-11) Application /Applications/Typinator.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-08-19) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Running] SpeechSynthesisServer (Apple - installed 2020-12-15) Application /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app [Running] HyperDock Helper (Christian Baumgart - installed 2018-09-28) Application ~/Library/PreferencePanes/HyperDock.prefpane/Contents/Resources/HyperDock Helper.app [Running] CCC User Agent (Bombich Software, Inc. - installed 2020-11-26) Modern Login Item /Volumes/4**************k/A**********s/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Running] RememBear Helper (TunnelBear, Inc. - installed 2019-12-11) Modern Login Item /Volumes/4**************k/_************t/2******************************7/U***s/w*************m/L*****y/C****s/c***********************************X/o*************************e/R***********8/RememBear.app/Contents/Library/LoginItems/RememBearHelper.app [Not Loaded] Evernote Helper (App Store - installed 2020-10-14) Modern Login Item /Volumes/4**************k/_************t/2******************************9/A**********s/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app [Not Loaded] EvernoteLauncher (App Store - installed 2020-10-14) Modern Login Item /Volumes/4**************k/_************t/2******************************9/A**********s/Evernote.app/Contents/Library/LoginItems/EvernoteLauncher.app [Not Loaded] IPVLauncher (Mudhook Marketing, Inc. - installed 2018-10-10) Modern Login Item /Volumes/4**************k/_************t/2*******************************7/A**********s/IPVanish VPN.app/Contents/Library/LoginItems/IPVLauncher.app [Not Loaded] TunnelBearHelper (TunnelBear, Inc. - installed 2019-12-26) Modern Login Item /Volumes/4**************k/_************t/2*******************************7/A**********s/TunnelBear.app/Contents/Library/LoginItems/TunnelBearHelper.app Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2020-12-15) VirtualMic: 1.0 (Kinoni Oy - installed 2020-06-29) BridgeAudioSP: 5.52 (Apple - installed 2020-12-15) iSightAudio: 7.7.3 (Apple - installed 2019-09-21) AppleAVBAudio: 760.6 (Apple - installed 2019-09-21) EcammAudioLoader: 1.0.4 (? - installed 2019-12-10) ACE: 9.1.2 (Rogue Amoeba Software, LLC - installed 2019-03-12) ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-05-20) InstantOn: 9.1.2 (? - installed 2019-03-12) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-12-15) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-21) Safari Extensions: 1Password (AgileBits Inc. - installed 2020-11-17) Evernote Web Clipper (App Store - installed 2020-11-16) Ghostery Lite Content Blocker - Cosmetic Filters (App Store - installed 2020-09-26) Ghostery Lite Content Blocker - Network Filters (App Store - installed 2020-09-26) Ghostery Lite Content Blocker - Privacy Filters (App Store - installed 2020-09-26) Ghostery Lite Safari Extension (App Store - installed 2020-09-26) Grammarly for Safari (App Store - installed 2020-11-27) RememBear (? - installed 2020-02-19) 3rd Party Preference Panes: HyperDock (Christian Baumgart - installed 2018-09-28) TechTool Protection (Micromat, Inc. - installed 2020-12-24) Backup: Time Machine Not Configured! 3rd party backup: Carbon Copy Cloner Performance: System Load: 1.37 (1 min ago) 1.58 (5 min ago) 1.50 (15 min ago) Nominal I/O speed: 1.52 MB/s File system: 13.25 seconds Write speed: 1877 MB/s Read speed: 2392 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.54 % (Etresoft, Inc.) WindowServer 6.64 % (Apple) Evernote Helper (Renderer) (5) 3.66 % (App Store) CheckmateAgent 1.66 % (Micromat, Inc.) Mail 1.38 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Brave Browser Helper (Renderer) (12) 1.35 GB (Brave Software, Inc.) EtreCheckPro 1.13 GB (Etresoft, Inc.) Evernote Helper (Renderer) (5) 1.11 GB (App Store) Photos 836 MB (Apple) Numbers 530 MB (App Store) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) CloudflareWARP 10 MB / 7 MB (Cloudflare Inc.) Dropbox 484 KB / 563 KB (Dropbox, Inc.) mDNSResponder 595 KB / 359 KB (Apple) biometrickitd 530 KB / 78 KB (Apple) UserEventAgent 118 KB / 158 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) CheckmateAgent 1 (Micromat, Inc.) FocusriteControlServer 1 (Focusrite Audio Engineering Ltd.) sysmond 1 (Apple) fseventsd 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 80 MB Used RAM: 13.00 GB Cached files: 2.92 GB Available RAM: 3.00 GB Swap Used: 30 MB Software Installs (past 30 days): Install Date Name (Version) 2020-11-27 Grammarly for Safari (9.22) 2020-11-30 Mullvad VPN (2020.7.0) 2020-12-09 Pixelmator (3.9.2) 2020-12-11 "Malwarebytes for Mac Uninstaller" 2020-12-11 Cloudflare WARP (1.2.1989) 2020-12-13 RH Timer (2.4.1) 2020-12-13 Telegram (7.2.4) 2020-12-15 Safari (14.0.2) 2020-12-15 Security Update 2020-007 (10.14.6) 2020-12-16 Notability (4.4.3) 2020-12-16 Zoom (5.4.59301.1211) 2020-12-16 Malwarebytes for Mac (1.0) 2020-12-18 XProtectPlistConfigData (2137) 2020-12-20 Evernote (10.5.7) 2020-12-23 Pixelmator Pro (2.0.3) 2020-12-23 Slack (4.12.0) Diagnostics Information (past 7-30 days): 2020-12-24 12:32:44 signpost_reporter High CPU Use (7 times) Executable: /usr/libexec/signpost_reporter 2020-12-24 10:48:07 Finder.app Hang Executable: /System/Library/CoreServices/Finder.app 2020-12-24 10:13:18 TechTool Pro 12.app High CPU Use Executable: /Applications/TechTool Pro 12.app 2020-12-24 08:51:12 soagent.app High CPU Use (3 times) Executable: /System/Library/PrivateFrameworks/MessagesKit.framework/Versions/A/Resources/soagent.app 2020-12-24 08:51:00 callservicesd High CPU Use (3 times) Executable: /System/Library/PrivateFrameworks/TelephonyUtilities.framework/callservicesd 2020-12-23 21:17:51 suggestd High CPU Use (4 times) Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd 2020-12-22 16:04:56 TechToolProDaemon.app Crash (4 times) Executable: /Library/PreferencePanes/TechTool Protection.prefPane/Contents/PlugIns/TechToolProDaemon.app End of report