EtreCheckPro version: 6.6.1 (66021) Report generated: 2022-06-30 20:11:47 Download EtreCheckPro from https://etrecheck.com Runtime: 5:07 Performance: Good Problem: Other problem Description: SOMETIMES DOESNâ T START UP GETS STUCK ON BOOT PROGRESS BAR IF I RESTART ITâ S FINE SOMETIMES RUNS SLOW HDD IS VERY ACTIVE AFTER BOOT BUT THEN CALMS DOWN RUNS FINE OTHERWISE Major Issues: Anything that appears on this list needs immediate attention. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (21.5-inch, Mid 2011) - Obsolete! iMac Model: iMac12,1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core 12 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1333 BANK 1/DIMM0 - 4 GB DDR3 1333 BANK 0/DIMM1 - 2 GB DDR3 1333 BANK 1/DIMM1 - 2 GB DDR3 1333 Video Information: AMD Radeon HD 6770M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - WDC WD1001FALS-403AA0 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB (389.99 GB used) disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB disk1 - Seagate Backup+ Desk 2.00 TB External USB 480 Mbit/s USB disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 - i*********p (Journaled HFS+) 1.20 TB (1.11 TB used) disk1s3 - K*********************c (Journaled HFS+) 803.52 GB (467.78 GB used) disk1s4 - Recovery HD (Journaled HFS+) [Recovery] 650 MB Mounted Volumes: disk0s2 - Macintosh HD 999.35 GB (389.99 GB used, 620.19 GB available, 609.10 GB free) Journaled HFS+ Mount point: / disk1s2 - i*********p 1.20 TB (1.11 TB used, 89.00 GB available, 83.48 GB free) Journaled HFS+ Mount point: /Volumes/i*********p disk1s3 - K*********************c 803.52 GB (467.78 GB used, 341.26 GB available, 335.75 GB free) Journaled HFS+ Mount point: /Volumes/K*********************c Owners enabled: No Network: Interface en0: Ethernet Interface en4: iPhone Interface en5: iPhone 2 Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en3: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 130.66 GB available Printer sharing: Enabled System Software: macOS High Sierra 10.13.6 (17G14042) Time since boot: Less than an hour Notifications: EtreCheckPro.app 2 notifications OneDrive.app 3 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Apps: 3 Old Applications: 27 32-bit apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.31.0 - SDK 10.13) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.6.2 - SDK 10.14) /System/Library/Extensions [Not Loaded] M-AudioFastTrackPro.kext - com.maudio.usb.fasttrackpro.driver (1.9.4 - SDK 10.7) System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 182 Apple tasks [Running] 118 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 166 Apple tasks [Running] 111 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-05-30) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-05-30) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2022-06-14) [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2022-01-03) [Running] com.focusrite.ControlServer.plist (Focusrite Audio Engineering Ltd. - installed 2022-06-24) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-10-12) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-10-12) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-06-14) [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2018-12-21) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-06-28) [Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2022-04-05) [Running] com.softube.installerdaemon.helper.plist (Softube AB - installed 2020-11-12) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-05-30) [Running] com.m-audio.fasttrackpro.helper.plist (Avid Technology Inc - installed 2019-10-07) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-10-12) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-06-14) [Loaded] com.paceap.eden.licensed.agent.plist (PACE Anti-Piracy, Inc. - installed 2022-04-05) User Launch Agents: [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2021-10-20) [Not Loaded] com.amazon.music.startup.plist (Not signed - installed 2021-10-20) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-06-24) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-22) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-22) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2022-06-30) [Running] com.hp.productresearch.plist (HP Inc. - installed 2022-06-30) [Loaded] com.microsoft.EdgeUpdater.update-internal.102.0.1247.0.plist (Microsoft Corporation - installed 2022-06-06) [Loaded] com.microsoft.EdgeUpdater.update.plist (Microsoft Corporation - installed 2022-06-06) [Loaded] com.microsoft.EdgeUpdater.wake.102.0.1247.0.plist (Microsoft Corporation - installed 2022-06-06) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2022-01-08) User Login Items: [Not Loaded] FocusriteControlServer (Focusrite Audio Engineering Ltd. - installed 2022-06-24) Modern Login Item /Applications/Focusrite Control.app/Contents/Library/LoginItems/FocusriteControlServer.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-10-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-10-12) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2018-12-18) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Running] iTunes (Apple - installed 2021-04-27) Application /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app [Running] HP Device Monitor (HP Inc. - installed 2019-11-28) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] HP Product Research (HP Inc. - installed 2019-11-28) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2019-11-28) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Internet Plug-ins: AdobePDFViewer: 21.001.20155 (Adobe Systems, Inc. - installed 2022-05-26) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-05-26) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2022-06-14) iSightAudio: 7.7.3 (Apple - installed 2022-06-14) BridgeAudioSP: 4.69.2 (Apple - installed 2022-06-14) MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) AppleAVBAudio: 683.1 (Apple - installed 2022-06-14) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2022-06-14) AirPlay: 2.0 (Apple - installed 2022-06-14) CoreMediaIO Plug-ins: AppleCamera: 400.6.01 (Apple - installed 2022-06-14) iOSScreenCapture: 814.0 (Apple - installed 2022-06-14) 3rd Party Preference Panes: M-AudioFastTrackPro (Avid Technology Inc - installed 2019-10-07) Backup: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 999.35 GB - Disk used: 390.25 GB Destinations: i*********p [Local] (Last used) Total size: 1.20 TB Total number of backups: 122 Oldest backup: 2019-01-06 19:57:37 Last backup: 2022-06-29 21:31:23 Performance: System Load: 3.45 (1 min ago) 2.31 (5 min ago) 1.31 (15 min ago) Nominal I/O usage: 2.12 MB/s File system: 30.18 seconds Write speed: 91 MB/s Read speed: 93 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 7 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) photoanalysisd 17.46 % (Apple) mdworker (5) 8.44 % (Apple) EtreCheckPro 5.62 % (Etresoft, Inc.) photolibraryd 4.38 % (Apple) MRT 1.90 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) kernel_task 840 MB (Apple) EtreCheckPro 558 MB (Etresoft, Inc.) MRT 537 MB (Apple) media-indexer 164 MB (Apple) assistant_service 163 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 121 KB / 14 KB (Apple) apsd 11 KB / 22 KB (Apple) launchd 22 KB / 0 B (Apple) rapportd 5 KB / 1 KB (Apple) netbiosd 522 B / 354 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) photoanalysisd 9 (Apple) WindowServer 1 (Apple) photolibraryd 1 (Apple) FocusriteControlServer 1 (Focusrite Audio Engineering Ltd.) update_dyld_shared_cache 0 (Apple) Virtual Memory Information: Physical RAM: 12 GB Free RAM: 5.11 GB Used RAM: 3.68 GB Cached files: 3.21 GB Available RAM: 8.32 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-05-26 Adobe Acrobat Reader DC (Continuous) (21.001.20155) 2022-05-30 ARMDC Agent Installer (1.0.0) 2022-06-06 Microsoft Edge (102.0.1245.33) 2022-06-11 XProtectPlistConfigData (2160) 2022-06-11 macOS High Sierra (10.13.6) 2022-06-11 SU_TITLE (10.13.6.1.1.1544783150) 2022-06-14 CompatibilityNotificationData (1.0.5) 2022-06-14 MRTConfigData (1.93) 2022-06-14 Safari (13.1.2) 2022-06-14 Security Update 2020-005 (10.13.6) 2022-06-14 Microsoft AutoUpdate (4.48.22061100) 2022-06-14 Security Update 2020-006 (10.13.6) 2022-06-24 Focusrite Control (3.7.4) 2022-06-28 Microsoft Teams (1.00.515861) Diagnostics Information (past 7-30 days): 2022-06-30 20:06:09 siriknowledged Crash (3 times) Executable: /usr/libexec/siriknowledged Details: Could not cast value of type 'Swift.Double' (0x7fffae6868e8) to 'Swift .Int64' (0x7fffae688ae8). 2022-06-30 20:02:38 bluetoothd Crash (4 times) Executable: /usr/sbin/bluetoothd Details: *** Terminating app due to uncaught exception 'NSRangeException', reas on: '*** -[_NSInlineData subdataWithRange:]: range {2, 6} exceeds data length 4' abort() called terminating with uncaught exception of type NSException 2022-06-30 20:01:24 MRT.app Memory (7 times) Executable: /System/Library/CoreServices/MRT.app 2022-06-29 11:34:46 com.apple.WebKit.WebContent Memory (2 times) Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-06-28 12:49:51 FontRegistryUIAgent.app Memory Executable: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Support/FontRegistryUIAgent.app 2022-06-27 19:14:20 parsecd Crash (20 times) Executable: /System/Library/PrivateFrameworks/CoreParsec.framework/parsecd Details: dyld3: launch started 2022-06-27 19:14:14 SafariBookmarksSyncAgent Crash (22 times) Executable: /System/Library/CoreServices/SafariSupport.bundle/Contents/MacOS/SafariBookmarksSyncAgent Details: dyld: launch, running initializers /usr/lib/libSystem.B.dylib 2022-06-27 19:14:13 SafariCloudHistoryPushAgent Crash (20 times) Executable: /System/Library/CoreServices/SafariSupport.bundle/Contents/MacOS/SafariCloudHistoryPushAgent Details: dyld: launch, running initializers /usr/lib/libSystem.B.dylib 2022-06-27 19:00:30 Safari.app Crash (2 times) Executable: /Applications/Safari.app Details: dyld: launch, running initializers /usr/lib/libSystem.B.dylib 2022-06-27 18:35:54 Finder.app Crash Executable: /System/Library/CoreServices/Finder.app 2022-06-27 18:35:54 NotificationCenter.app Crash Executable: /System/Library/CoreServices/NotificationCenter.app 2022-06-27 18:35:08 mds_stores Crash Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores Details: Initializing 2022-06-26 13:53:48 cloudd Crash (20 times) Executable: /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd 2022-06-26 12:20:52 mediaanalysisd Crash (2 times) Executable: /System/Library/PrivateFrameworks/VideoProcessing.framework/Versions/A/mediaanalysisd 2022-06-26 11:35:53 accountsd Memory Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd 2022-06-26 11:27:12 ProtectedCloudKeySyncing Crash Executable: /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Helpers/ProtectedCloudKeySyncing 2022-06-26 11:27:07 analyticsd Crash Executable: /System/Library/PrivateFrameworks/CoreAnalytics.framework/Support/analyticsd End of report