EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-31 13:52:13 Download EtreCheck from https://etrecheck.com Runtime: 5:13 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Fan runs at high speed in sleep or shutdown mode Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (21.5-inch, Late 2012) iMac Model: iMac13,1 2.7 GHz Quad-Core Intel Core i5 (i5-3330S) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Video Information: NVIDIA GeForce GT 640M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 497.39 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.01 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 1000.00 GB (Shared - 497.39 GB used, 486.93 GB available, 486.55 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 486.55 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 1000.00 GB (Shared - 11.01 GB used, 486.93 GB available, 486.55 GB free) APFS Mount point: / Read-only: Yes Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.5 (19F96) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin Apps: 14 32-bit Applications: 10 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 188 Apple tasks [Running] 109 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 189 Apple tasks [Running] 113 Apple tasks Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-08) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-24) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-04-24) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-01-27) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-24) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-09-11) User Launch Agents: [Running] com.bluejeansnet.BlueJeansHelper.plist (Blue Jeans Network, Inc. - installed 2019-11-04) [Running] com.bluejeansnet.BlueJeansMenu.plist (Blue Jeans Network, Inc. - installed 2019-11-04) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-05-31) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-05-31) [Running] com.iobit.MacBoosterMini.plist (MA9EDUZPCW - installed 2015-04-27) User Login Items: [Not Loaded] PhotoStreamAgent (App Store - installed 2015-10-31) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-24) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: FlashPlayer-10.6: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-05-02) AdobePDFViewer: 19.012.20034 (Adobe Systems, Inc. - installed 2019-05-02) Flash Player: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12) ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-17) PepperFlashPlayer: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-14) Silverlight: 5.1.30514.0 (? - installed 2014-08-09) DirectorShockwave: 11.6.8r638 (? - installed 2012-10-04) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-04-24) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 3.13 (1 min ago) 2.23 (5 min ago) 1.05 (15 min ago) Nominal I/O speed: 7.96 MB/s File system: 37.30 seconds Write speed: 72 MB/s Read speed: 87 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 3 % Idle: 95 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 15.63 % (?) EtreCheck 4.37 % (App Store) Google Chrome 0.73 % (Google, Inc.) sharingd 0.05 % (Apple) useractivityd 0.03 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 472 MB (App Store) Google Chrome 161 MB (Google, Inc.) Dock 57 MB (Apple) AMPLibraryAgent 55 MB (Apple) accountsd 52 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 464 KB / 107 KB (?) SystemUIServer 0 B / 64 B (Apple) backgroundtaskmanagementagent 0 B / 0 B (Apple) SafariBookmarksSyncAgent 0 B / 0 B (Apple) mediaremoteagent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 2.24 GB Used RAM: 2.77 GB Cached files: 2.99 GB Available RAM: 5.23 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-05-02 Voice Update - Arthur (1.3.1) 2020-05-08 ARMDC Agent Installer 2020-05-12 Adobe Flash Player 2020-05-14 Adobe Pepper Flash Player 2020-05-14 XProtectPlistConfigData (2121) 2020-05-14 MRTConfigData (1.60) 2020-05-17 Zoom (5.0.24030.0508) 2020-05-27 Safari (13.1.1) 2020-05-28 macOS Catalina (10.15.5) 2020-05-30 EtreCheck (5.5.5) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report