EtreCheck version: 5.6.4 (5222) Report generated: 2020-12-07 20:46:50 Download EtreCheck from https://etrecheck.com Runtime: 2:22 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Apps are crashing Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2014 - 2015) iMac Model: iMac15,1 3.5 GHz Quad-Core Intel Core i5 (i5-4690) CPU: 4-core 32 RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 BANK 0/DIMM1 - 8 GB DDR3 1600 BANK 1/DIMM1 - 8 GB DDR3 1600 Video Information: AMD Radeon R9 M290X - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 7 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 173.92 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 287 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 - Macintosh HD (APFS) [Fusion Drive] (Shared) disk2s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk2s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk2s6 - U****e (APFS) (Shared - 664 KB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 7 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 173.92 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 287 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 - Macintosh HD (APFS) [Fusion Drive] (Shared) disk2s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk2s5s1 - Macintosh HD (APFS) (Shared - 14.94 GB used) disk2s6 - U****e (APFS) (Shared - 664 KB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] 1.12 TB (Shared - 173.92 GB used, 922.93 GB available, 922.48 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk2s2 - Preboot [APFS Preboot] 1.12 TB (Shared - 287 MB used, 922.48 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 1.12 TB (Shared - 1 MB used, 922.48 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD 1.12 TB (Shared - 14.94 GB used, 922.93 GB available, 922.48 GB free) APFS Mount point: / Read-only: Yes disk2s6 - U****e 1.12 TB (Shared - 664 KB used, 922.48 GB free) APFS Mount point: /System/Volumes/U****e Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface fw0: Thunderbolt FireWire Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Big Sur 11.0.1 (20B50) Time since boot: About a day Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Intego Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.seagate.SeagateStorageGauge.plist Executable: /Library/Application Support/Seagate/Seagate Storage Gauge.app/Contents/MacOS/Seagate Storage Gauge -doautolnch '/Library/Application Support/Seagate/Seagate Storage Gauge.app' Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto Details: Close match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin Plugin: /Library/Internet Plug-Ins/AdobePDFViewer.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Preference Pane: /Library/PreferencePanes/NTFSforMacOSX.prefPane 32-bit Applications: 40 32-bit apps Kernel Extensions: /Library/Application Support/Intego/Extensions NetBarrierMonitor.kext (10.9.7 - SDK 10.9) NetBarrierNetwork_Legacy.kext (10.9.7 - SDK 10.8) NetBarrierProcess.kext (10.9.7 - SDK 10.9) VirusBarrierRealTime.kext (10.9.22 - SDK 10.14) /Library/Extensions Seagate Storage Driver.kext (5.0.1) System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 163 Apple tasks [Running] 152 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 172 Apple tasks [Running] 151 Apple tasks Launch Agents: [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-07) [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2016-08-07) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2020-09-27) [Other] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2018-11-11) [Loaded] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2017-10-19) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-10-19) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-10-19) [Running] com.intego.commonservices.integomenu.plist (INTEGO - installed 2019-10-22) [Running] com.intego.commonservices.taskmanager.plist (INTEGO - installed 2019-10-22) [Loaded] com.intego.commonservices.uninstaller.plist (INTEGO - installed 2019-10-22) [Loaded] com.intego.netbarrier.alert.plist (INTEGO - installed 2019-07-16) [Running] com.intego.netupdate.agent.plist (INTEGO - installed 2019-11-06) [Running] com.intego.netupdate.events.agent.plist (INTEGO - installed 2019-11-06) [Loaded] com.intego.virusbarrier.alert.plist (INTEGO - installed 2019-10-25) [Running] com.intego.virusbarrier.events.plist (INTEGO - installed 2019-10-25) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-12-06) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-12-06) [Other] com.seagate.SeagateStorageGauge.plist (? 502453cc - installed 2010-05-04) Launch Daemons: [Not Loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 - installed 2020-12-06) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-10-19) [Running] com.intego.commonservices.daemon.integod.plist (INTEGO - installed 2019-10-22) [Running] com.intego.commonservices.daemon.taskmanager.plist (INTEGO - installed 2019-10-22) [Loaded] com.intego.netbarrier.daemon.logger.plist (INTEGO - installed 2019-07-16) [Running] com.intego.netbarrier.daemon.monitor.plist (INTEGO - installed 2019-07-16) [Running] com.intego.netbarrier.daemon.plist (INTEGO - installed 2019-07-16) [Running] com.intego.netupdate.daemon.plist (INTEGO - installed 2019-11-06) [Loaded] com.intego.virusbarrier.daemon.emlparser.plist (INTEGO - installed 2019-10-25) [Running] com.intego.virusbarrier.daemon.logger.plist (INTEGO - installed 2019-10-25) [Running] com.intego.virusbarrier.daemon.plist (INTEGO - installed 2019-10-25) [Loaded] com.intego.virusbarrier.daemon.realtime.plist (INTEGO - installed 2019-10-25) [Loaded] com.intego.virusbarrier.daemon.scanner.plist (INTEGO - installed 2019-10-25) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-12-06) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-12-06) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-12-06) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-11-09) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (? 0 - installed ) [Other] com.amazon.music.plist (? 0 - installed 2019-11-28) [Running] com.hp.productresearch.plist (HP Inc. - installed 2020-12-06) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-12-06) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-12-06) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] HP Device Monitor (HP Inc. - installed 2019-03-26) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-03-26) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app [Not Loaded] HP Data Uploader (HP Inc. - installed 2019-03-26) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app/Contents/Resources/HP Data Uploader.app Internet Plug-ins: Flip4Mac WMV Plugin: 2.3.5.4 (? - installed 2014-11-18) iPhotoPhotocast: 7.0 (Apple - installed 2014-11-18) EPPEX Plugin: 4.1.0.0 (? - installed 2014-11-18) AdobePDFViewerNPAPI: (? - installed 2015-10-28) AdobePDFViewer: (? - installed 2015-10-28) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2014-11-18) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-12-01) Silverlight: 5.1.50901.0 (? - installed 2019-02-22) JavaAppletPlugin: (?) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flip4Mac WMV (? - installed 2014-11-18) Paragon NTFS for Mac OS X (? - installed 2014-11-18) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 1.72 (1 min ago) 1.44 (5 min ago) 1.39 (15 min ago) Nominal I/O speed: 2.36 MB/s File system: 27.27 seconds Write speed: 214 MB/s Read speed: 418 MB/s CPU Usage Snapshot: Type Overall System: 10 % User: 17 % Idle: 73 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 68.64 % (?) assistant_service 8.43 % (Apple) ReportCrash 7.31 % (Apple) EtreCheck 5.07 % (App Store) Stocks 3.19 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 640 MB (App Store) Microsoft Word 431 MB (Microsoft Corporation) Stocks 255 MB (Apple) Finder 249 MB (Apple) Safari 220 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 4 MB / 2 MB (?) com.apple.WebKit.Networking.xpc 5 KB / 15 KB (Apple) assistantd 6 KB / 4 KB (Apple) Stocks 5 KB / 1 KB (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 13.93 GB Used RAM: 11.32 GB Cached files: 6.75 GB Available RAM: 20.68 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-11-10 Adobe Flash Player 2020-11-10 Microsoft AutoUpdate 2020-11-10 vdefsx92020111001 2020-11-17 vdefsx92020111701 2020-11-24 vdefsx92020112401 2020-12-01 vdefsx92020120101 2020-12-04 macOS Big Sur (16.1.03) 2020-12-06 macOS 11.0.1 (11.0.1) 2020-12-06 MRTConfigData (1.72) 2020-12-06 XProtectPlistConfigData (2136) 2020-12-06 Microsoft Office 2020-12-07 Numbers (10.0) 2020-12-07 Keynote (10.0) 2020-12-07 GarageBand (10.4.1) 2020-12-07 iMovie (10.2.1) 2020-12-07 Pages (10.0) 2020-12-07 EtreCheck (5.6.4) Clean up: /Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist /macOS Install Data/Locked Files/cleanup_installer Executable not found ~/Library/LaunchAgents/com.amazon.music.plist /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report