EtreCheckPro version: 6.5.3 (6F011) Report generated: 2021-10-19 15:46:32 Download EtreCheckPro from https://etrecheck.com Runtime: 2:30 Performance: Excellent Problem: Computer is too slow Description: After updating to Big Sur 11.6, responsiveness of computer is noticeab ly slower. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 5K, 27-inch, 2020) iMac Model: iMac20,1 3.1 GHz 6-Core Intel Core i5 (i5-10500) CPU: 6-core 64 GB RAM - Upgradeable Video Information: AMD Radeon Pro 5300 - VRAM: 4 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP0256N 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.33 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 144.59 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 468 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 25 KB used) disk1s6 - Update (APFS) (Shared - 4 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 250.69 GB (Shared - 15.33 GB used, 90.52 GB available, 89.53 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 250.69 GB (Shared - 144.59 GB used, 90.52 GB available, 89.53 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 250.69 GB (Shared - 468 MB used, 89.53 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 250.69 GB (Shared - 25 KB used, 89.53 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 250.69 GB (Shared - 4 MB used, 89.53 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en6: iPhone Interface en5: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.6 (20G165) Time since boot: About an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Unsigned Files: Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd Details: Restrictive app permissions - possibly adware Old Applications: 6 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (22.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 182 Apple tasks [Running] 145 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 171 Apple tasks [Running] 147 Apple tasks Launch Daemons: [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-10-19) [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2021-04-06) Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-10-07) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-10-01) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-10-01) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2021-10-12) User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-10-19) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-10-08) [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2021-10-18) User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2021-10-15) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2021-10-11) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2021-10-11) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Running] Dropbox (Dropbox, Inc. - installed 2021-10-18) Application /Applications/Dropbox.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-13) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-10-07) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-13) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2021-03-26) Backup: Time Machine Not Configured! Performance: System Load: 2.41 (1 min ago) 1.89 (5 min ago) 1.85 (15 min ago) Nominal I/O speed: 0.39 MB/s File system: 13.48 seconds Write speed: 1025 MB/s Read speed: 1208 MB/s CPU Usage Snapshot: Type Overall System: 1 % User: 2 % Idle: 97 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 12.34 % (Etresoft, Inc.) WindowServer 4.94 % (Apple) searchpartyd 1.54 % (Apple) kernel_task 1.24 % (Apple) com.apple.WebKit.WebContent (4) 0.94 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) MTLCompilerService (49) 2.49 GB (Apple) com.apple.WebKit.WebContent (4) 1.87 GB (Apple) Adobe CEF Helper (Renderer) 885 MB (Adobe Inc.) Keynote 798 MB (App Store) EtreCheckPro 749 MB (Etresoft, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 15 MB / 977 KB (Apple) Dropbox 2 MB / 7 MB (Dropbox, Inc.) corespeechd 2 KB / 9 MB (Apple) mDNSResponder 2 MB / 319 KB (Apple) apsd 156 KB / 109 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) com.apple.WebKit.WebContent (4) 2 (Apple) Messages 1 (Apple) Safari 1 (Apple) com.apple.WebKit.Networking 0 (Apple) Virtual Memory Information: Physical RAM: 64 GB Free RAM: 37.31 GB Used RAM: 17.41 GB Cached files: 9.28 GB Available RAM: 46.59 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-08-30 macOS 11.5.2 (11.5.2) 2021-09-11 ARMDC Agent Installer (1.0.0) 2021-09-21 Zoom (5.7.6.1320) 2021-09-22 Command Line Tools for Xcode (13.0) 2021-09-22 Safari (15.0) 2021-09-22 macOS 11.6 (11.6) 2021-09-22 MRTConfigData (1.84) 2021-09-25 XProtectPlistConfigData (2151) 2021-09-28 Pages (11.2) 2021-09-28 Keynote (11.2) 2021-09-28 Numbers (11.2) 2021-10-01 Device Support Update (1.0.0.0.1.1632960232) 2021-10-08 Adobe Acrobat DC (21.007.20096) (21.007.20096) 2021-10-15 Adobe Acrobat DC (21.007.20099) (21.007.20099) 2021-10-19 GarageBand (10.4.4) Diagnostics Information (past 7-30 days): 2021-10-19 01:16:21 installd High CPU Use Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd 2021-10-18 23:28:05 Dropbox.app High CPU Use Executable: /Applications/Dropbox.app End of report