EtreCheckPro version: 6.8.5 (68049) Report generated: 2024-07-07 16:49:39 Download EtreCheckPro from https://etrecheck.com Runtime: 7:38 Performance: Below Average Problem: Other problem Description: Will not go to Sleep Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Air (Retina, 13-inch, 2018) Status: Supported MacBook Air Model: MacBookAir8,1 1,6 GHz Dual-Core Intel Core i5 (i5-8210Y) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 166 Video Information: Intel UHD Graphics 617 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 - M******************s (APFS) [APFS Virtual drive] (427.21 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.17 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.24 GB used) disk1s4 - VM (APFS) [APFS VM] (2.15 GB used) disk1s5 (APFS) [APFS Container] (10.26 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (10.26 GB used) disk1s6 - Update (APFS) (13 MB used) disk2 - Micron CT1000X6SSD9 1.00 TB External USB 10 Gbit/s+ USB disk2s1 134 MB disk2s2 [APFS Container] 1.00 TB disk3 [APFS Virtual drive] 1.00 TB (Shared by 1 volumes) disk3s2 - C********6 (APFS) (883.89 GB used) Mounted Volumes: disk1s1 - M******************s [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 427.21 GB Shared values Size: 499.96 GB Free: 56.76 GB Available: 73.63 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.17 GB Shared values Size: 499.96 GB Free: 56.76 GB Available: 73.63 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 499.96 GB Free: 56.76 GB Available: 73.63 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.26 GB Shared values Size: 499.96 GB Free: 56.76 GB Available: 73.63 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 13 MB Shared values Size: 499.96 GB Free: 56.76 GB Available: 73.63 GB disk3s2 - C********6 Filesystem: APFS Mount point: /Volumes/C********6 Used: 883.89 GB Shared values Size: 1.00 TB Free: 115.97 GB USB: USB31Bus Micron - CT1000X6SSD9 T2Bus Apple Inc. - Apple Internal Keyboard / Trackpad Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en4: USB 10/100/1000 LAN Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en5: iPhone Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Sonoma 14.5 (23F79) Time since boot: About 22 days Notifications: Google Chrome.app 40 notifications Google Chrome Helper (Alerts).app 14 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Trusteer Printer sharing: Enabled Remote Management: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist Executable: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper Details: Close match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Apps: 3 Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) System Launch Daemons: [Not Loaded] 42 Apple tasks [Loaded] 185 Apple tasks [Running] 173 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 195 Apple tasks [Running] 207 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-03-14) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-03-14) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2024-01-11) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2024-01-11) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Running] com.diebold.warsaw.plist (TPZ Solucoes Digitais Ltda - installed 2024-01-11) Executable: /usr/local/bin/warsaw/core [Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2024-01-11) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/RemotePrintIODaemon [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2024-06-16) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2024-01-11) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2024-07-05) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2024-07-05) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-06-20) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-06-20) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2024-01-11) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2023-10-10) Executable: /Applications/Microsoft Teams classic.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/TeamsUpdaterDaemon [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Other] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2024-01-11) Executable: /Library/Rapport/bin/rooksd [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-07-05) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2024-01-11) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-03-14) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2024-05-30) Command: /Library/Application Support/Adobe/AdobeGCClient/Adobe Genuine Software Monitor Service -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2024-01-11) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Running] com.diebold.warsaw.user.plist (TPZ Solucoes Digitais Ltda - installed 2024-01-11) Executable: /usr/local/bin/warsaw/core [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2024-01-11) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent [Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2024-01-11) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIOHelper.app/Contents/MacOS/RemotePrintIOHelper [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2024-02-03) Command: /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2024-01-11) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2024-02-03) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2024-02-03) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-01-11) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-01-11) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2024-07-05) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2024-07-05) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-06-10) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-06-20) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Other] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2024-01-11) Executable: /Library/Rapport/bin/rapportd.app/Contents/MacOS/rapportd [Not Loaded] dummy.txt (Not signed - installed 2024-02-03) User Launch Agents: [Loaded] com.adobe.ARM.***.plist (Not signed - installed 2015-09-24) Executable: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-12-14) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Other] com.facebook.videochat.***.plist (Apple - installed 2024-05-07) Command: /usr/bin/java -cp '~/Library/Application Support/Facebook/video/3.1.0.522/FacebookUpdate.jar' FacebookUpdate com.facebook.peep 3.1.0.522 [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-06-16) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-02-17) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-02-17) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-10-17) Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent User Login Items: [Running] Backup and Sync (Google, Inc. - installed 2022-02-01) Application /Applications/Backup and Sync.app [Loaded] Epson Connect Printer Setup (Seiko Epson Corporation - installed 2023-08-30) Application /Applications/Epson Software/Epson Connect Printer Setup.app [Running] Google Drive (Google LLC - installed 2024-06-20) Application /Applications/Google Drive.app [Not Loaded] NasNaviHelper (App Store - installed 2024-03-30) Modern Login Item /Applications/NasNavigator2.app/Contents/Library/LoginItems/NasNaviHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2024-07-05) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2024-07-05) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] WhatsApp (WhatsApp Inc. - installed 2024-07-05) Application /Applications/WhatsApp.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2024-07-05) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Running] YTD Helper (Greentree Applications SRL - installed 2022-05-19) Modern Login Item /Applications/YTD.app/Contents/Library/LoginItems/YTD Helper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Applications: 632 apps 68 x86-only apps 18 unsigned apps App Extensions: Finder sync extensions: FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app OneDrive Finder Integration - /Applications/OneDrive.app Backup and Sync from Google - /Applications/Backup and Sync.app Share services: Skype - /Applications/Skype.app OneNote - /Applications/Microsoft OneNote.app File providers: Google Drive - /Applications/Google Drive.app OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): EtreCheckQL - /Applications/EtreCheck.app com.etresoft.etrecheckmas *.etrecheck Internet Plug-ins: SharePointBrowserPlugin: 14.7.7 (? - installed 2018-04-14) AdobePDFViewer: 17.012.30262 (Adobe Inc. - installed 2022-10-29) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Inc. - installed 2022-10-29) Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) 3rd Party Preference panels: Trusteer Endpoint Protection (Trusteer LTD - installed 2019-05-05) Backup: Time Machine information is limited without Full Disk Access Destinations: C********6 [Local] (Last used) 4 local snapshots Oldest local snapshot: 2024-07-07 10:47:03 Last local snapshot: 2024-07-07 16:34:54 Performance: System Load: 9.02 (1 min ago) 10.48 (5 min ago) 6.98 (15 min ago) Nominal I/O usage: 0.14 MB/s File system: 54.47 seconds Write speed: 1118 MB/s Read speed: 2211 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 7 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdworker_shared (5) 18.48 % (Apple) WindowServer 10.96 % (Apple) EtreCheckPro 10.08 % (Etresoft, Inc.) Google Chrome Helper (Renderer) (21) 3.18 % (Google LLC) kernel_task 1.77 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (21) 1.81 GB (Google LLC) EtreCheckPro 765 MB (Etresoft, Inc.) Google Chrome 294 MB (Google LLC) kernel_task 241 MB (Apple) AppleSpell 183 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 416 MB / 44 MB (Apple) remoted 3 MB / 4 MB (Apple) SubmitDiagInfo 676 KB / 27 KB (Apple) mobileactivationd 340 KB / 28 KB (Apple) netbiosd 252 KB / 45 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) Google Chrome 3 (Google LLC) Google Chrome Helper (Renderer) (21) 2 (Google LLC) Epson Scanner Monitor 1 (Seiko Epson Corporation) dasd 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 11 MB Used RAM: 6.54 GB Cached files: 1.45 GB Available RAM: 1.46 GB Swap Used: 1.25 GB Software Installs (past 60 days): Install Date Name (Version) 2024-05-25 macOS 14.5 (14.5) 2024-06-04 Microsoft OneDrive (24.101.519) 2024-06-12 Microsoft Excel (16.86.24060916) 2024-06-12 Microsoft OneNote (16.86.24060916) 2024-06-12 Microsoft PowerPoint (16.86.24060916) 2024-06-12 Microsoft Word (16.86.24060916) 2024-06-20 XProtectPlistConfigData (5268) 2024-06-20 XProtectPayloads (137) 2024-06-20 Microsoft AutoUpdate (4.72.24060916) 2024-06-20 Google Drive (92.0.1.0) 2024-06-21 iMovie (10.4.1) 2024-07-03 Microsoft Outlook (16.86.24063014) 2024-07-05 WhatsApp (2.2425.52) 2024-07-05 Zoom Workplace (6.0.11.35001) Diagnostics Information (past 60 days): End of report