EtreCheckPro version: 6.3.1 (6D012) Report generated: 2020-08-24 21:56:06 Download EtreCheckPro from https://etrecheck.com Runtime: 7:15 Performance: Poor Problem: Computer is too slow Description: Anything that I open or click is slow Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Failing hard drive - This machine has a hard drive that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3.60 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core 8 RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 11.24 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 66.05 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 212 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 529 MB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 4.30 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (Shared - 11.24 GB used, 917.46 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 66.05 GB used, 917.46 GB free) APFS Mount point: /System/Volumes/Data disk1s5 - VM [APFS VM] 1000.00 GB (Shared - 4.30 GB used, 917.46 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.6 (19G2021) Time since boot: Less than an hour Notifications: Creative Cloud.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 1 System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 173 Apple tasks [Running] 123 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 176 Apple tasks [Running] 123 Apple tasks [Other] One Apple task Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2020-08-24) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-08-24) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-08-24) [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-08-24) Launch Daemons: [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2020-08-24) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-08-24) User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-08-24) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-08-24) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-08-24) User Login Items: [Loaded] StartUpHelper (Spotify - installed 2020-05-13) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2020-08-24) Backup: Time Machine Not Configured! Performance: System Load: 1.84 (1 min ago) 1.77 (5 min ago) 1.46 (15 min ago) Nominal I/O speed: 6.22 MB/s File system: 45.54 seconds Write speed: 25 MB/s Read speed: 58 MB/s CPU Usage Snapshot: Type Overall System: 7 % User: 9 % Idle: 84 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 28.90 % (Apple) EtreCheckPro 21.48 % (Etresoft, Inc.) kernel_task 7.64 % (Apple) WindowServer 5.78 % (Apple) Photo Booth 5.70 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) system_profiler (2) 632 MB (Apple) EtreCheckPro 492 MB (Etresoft, Inc.) opendirectoryd 358 MB (Apple) Adobe CEF Helper (Renderer) (3) 222 MB (Adobe Inc.) MTLCompilerService (17) 211 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 300 KB / 106 KB (Apple) Spotify 99 KB / 19 KB (Spotify) apsd 19 KB / 36 KB (Apple) netbiosd 3 KB / 776 B (Apple) SystemUIServer 0 B / 128 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Photo Booth 8 (Apple) WindowServer 4 (Apple) VDCAssistant 1 (Apple) assistant_service 1 (Apple) mdsync 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 224 MB Used RAM: 5.74 GB Cached files: 2.04 GB Available RAM: 2.26 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-08-24 XProtectPlistConfigData (2129) 2020-08-24 MRTConfigData (1.66) 2020-08-24 Gatekeeper Configuration Data (181) 2020-08-24 macOS Catalina 10.15.6 Update Diagnostics Information (past 7-30 days): End of report