EtreCheck version: 5.6 (5212) Report generated: 2020-08-23 16:02:22 Download EtreCheck from https://etrecheck.com Runtime: 2:46 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Remove avast Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: iMac (27-inch, Late 2013) iMac Model: iMac14,2 3.40 GHz Quad-Core Intel Core i5 (i5-4670) CPU: 4-core 16 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1333 BANK 1/DIMM0 - 4 GB DDR3 1333 BANK 0/DIMM1 - 4 GB DDR3 1333 BANK 1/DIMM1 - 4 GB DDR3 1333 Video Information: NVIDIA GeForce GTX 775M - VRAM: 2 GB iMac 2048 x 1152 DELL SE2719HR 1920 x 1080 S27E390 1920 x 1080 Drives: disk0 - CT1000MX500SSD1 1.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes) disk1s1 - M************* - Data (APFS) [APFS Virtual drive] (Shared - 649.80 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 7.52 GB used) disk1s5 - M***********D (APFS) (Shared - 11.22 GB used) disk2 - SanDisk Cruzer Blade 8.00 GB External USB 480 Mbit/s USB disk2s1 - T*******S (MS-DOS FAT32) 8.00 GB (3.21 GB used) disk3 - SanDisk Cruzer Blade 8.00 GB External USB 480 Mbit/s USB disk3s1 - P**S (MS-DOS FAT32) 8.00 GB (4.81 GB used) disk4 - Seagate Expansion 1.00 TB External USB 5 Gbit/s USB disk4s1 - S*********W (MS-DOS FAT32) 1.00 TB (967.23 GB used) disk5 - TOSHIBA MQ01ABD100 1.00 TB External USB 5 Gbit/s USB disk5s1 - I********C (MS-DOS FAT32) 1.00 TB (984.39 GB used) disk6 - WD Elements 25A2 1.50 TB External USB 5 Gbit/s USB disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 - T*******H (Mac OS Extended (Case-sensitive, Journaled)) 1.50 TB (1.15 TB used) disk7 - TOSHIBA External USB 3.0 2.00 TB External USB 5 Gbit/s USB disk7s1 - T*********B (MS-DOS FAT32) 2.00 TB (1.99 TB used) Mounted Volumes: disk1s1 - M************* - Data [APFS Virtual drive] 1000.00 GB (Shared - 649.80 GB used, 334.41 GB available, 330.63 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 7.52 GB used, 330.63 GB free) APFS Mount point: /private/var/vm disk1s5 - M***********D 1000.00 GB (Shared - 11.22 GB used, 334.41 GB available, 330.63 GB free) APFS Mount point: / Read-only: Yes disk2s1 - T*******S 8.00 GB (3.21 GB used, 4.88 GB available, 4.79 GB free) MS-DOS FAT32 Mount point: /Volumes/T*******S disk3s1 - P**S 8.00 GB (4.81 GB used, 3.28 GB available, 3.19 GB free) MS-DOS FAT32 Mount point: /Volumes/P**S disk4s1 - S*********W 1.00 TB (967.23 GB used, 32.82 GB available, 32.73 GB free) MS-DOS FAT32 Mount point: /Volumes/S*********W disk5s1 - I********C 1.00 TB (984.39 GB used, 15.66 GB available, 15.57 GB free) MS-DOS FAT32 Mount point: /Volumes/I********C disk6s2 - T*******H 1.50 TB (1.15 TB used, 350.08 GB available, 349.99 GB free) Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/T*******H disk7s1 - T*********B 2.00 TB (1.99 TB used, 5.04 GB available, 4.95 GB free) MS-DOS FAT32 Mount point: /Volumes/T*********B Network: Interface usbmodem1434430: MT65xx Preloader Interface usbmodem14122: SAMSUNG_Android 2 Interface usbmodem1414422: SAMSUNG_Android Interface USB Modem Port_: USB Modem Port Interface en0: Ethernet Interface en7: BlackBerry Interface en8: BlackBerry 2 Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge File sharing: Enabled Printer sharing: Enabled Screen sharing: Enabled Remote login: Enabled System Software: macOS Catalina 10.15.6 (19G73) Time since boot: About 4 days Configuration Files: /etc/hosts - Count: 4 Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple File sharing: Enabled Printer sharing: Enabled Screen sharing: Enabled Remote login: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/net.tunnelblick.tunnelblick.tunnelblickd.plist Executable: /Applications/Tunnelblick.app/Contents/Resources/tunnelblickd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.Helper.plist Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.mackeeper.MacKeeper.Helper.plist Executable: /Applications/MacKeeper.app/Contents/Services/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.nchsoftware.fastfox.plist Executable: /Applications/FastFox.app/Contents/MacOS/FastFox Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.malwarebytes.mbam.frontend.agent.plist Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.localphone.postlogon.VoIP.plist Executable: /usr/libexec/LpPjPhoneAgentPostLogon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.nchsoftware.expressscribe.schedule.LikeSurvey.plist Executable: /Applications/ExpressScribe.app/Contents/MacOS/ExpressScribe -surveysched Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist Executable: /opt/X11/lib/X11/xinit/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist Executable: /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/net.tunnelblick.tunnelblick.LaunchAtLogin.plist Executable: /Applications/Tunnelblick.app/Contents/Resources/launchAtLogin.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.levpn.levpn.plist Executable: /Applications/Le VPN.app/Contents/MacOS/Le VPN Launchd: /Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.seagate.dashboard.plist Executable: /Applications/Seagate Dashboard.app/Contents/MacOS/Seagate Dashboard -runMode autoLaunched Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.malwarebytes.mbam.settings.daemon.plist Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.localphone.daemon.VoIP.plist Executable: /usr/libexec/LpPjPhoneDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer.plist Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist Executable: /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist Executable: /Applications/uTorrent.app Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.levpn.helper.plist Executable: /Library/PrivilegedHelperTools/com.levpn.helper Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist Executable: /opt/X11/lib/X11/xinit/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.wireshark.XQuartzFixer.plist Executable: /Library/Application Support/Wireshark/XQuartzFixer/XQuartzFixer Details: Exact match found in the legitimate list - probably OK Running app: /Applications/qbittorrent.app/Contents/MacOS/qbittorrent Plugin: /Library/Internet Plug-Ins/WebClient.plugin Plugin: /Library/Internet Plug-Ins/EPPEX Plugin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Audio/Plug-Ins/HAL/TelestreamAudioCapture.driver Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Preference Pane: /Library/PreferencePanes/DashboardPreferences.prefPane Apps: 25 32-bit Applications: 38 32-bit apps Kernel Extensions: /Applications/Wondershare Filmora9.app SystemAudioRecorder.kext (1.1.0 - SDK 10.9) /Library/Extensions FocusriteUSB2Audio.kext (1.5 - SDK 10.6) MB_MBAM_Protection.kext (3.3 - SDK 10.13) Seagate Storage Driver.kext (5.2.6 (26925) - SDK 10.4) UPSVendor.kext (1.0.0d1) BMUSBCDCACM212.50.0.kext (212.50.0) KYTXMTKMassStorage.kext (1.0.0) KYTXMTKMassStorage64.kext (2.5.0) TelestreamAudio.kext (1.1.1 - SDK 10.8) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 155 Apple tasks [Running] 143 Apple tasks System Launch Daemons: [Not Loaded] 31 Apple tasks [Loaded] 165 Apple tasks [Running] 140 Apple tasks [Other] One Apple task Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2015-04-15) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-13) [Other] com.localphone.postlogon.VoIP.plist (? edbacbea - installed 2012-10-09) [Running] com.malwarebytes.mbam.frontend.agent.plist (? 631295be - installed 2018-05-02) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-08-20) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-08-21) [Not Loaded] com.oracle.java.Java-Updater.plist (? 6fff1be1 - installed 2017-09-06) [Other] com.teamviewer.teamviewer.plist (? 9223e856 - installed 2019-12-18) [Other] com.teamviewer.teamviewer_desktop.plist (? efecefe3 - installed 2019-12-18) [Loaded] org.macosforge.xquartz.startx.plist (? d225a7da - installed 2014-08-12) Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2015-07-30) [Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15) [Running] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2015-04-15) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-07-25) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-10-28) [Running] com.levpn.helper.plist (? 55165685 - installed 2019-07-31) [Other] com.localphone.daemon.VoIP.plist (? ac0377ca - installed 2012-10-09) [Other] com.malwarebytes.mbam.rtprotection.daemon.plist (? 8373887a - installed 2018-05-02) [Running] com.malwarebytes.mbam.settings.daemon.plist (? a40d558f - installed 2018-05-02) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-20) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-20) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-08-21) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-09-06) [Loaded] com.teamviewer.Helper.plist (? e1d06ae0 - installed 2015-06-26) [Other] com.teamviewer.teamviewer_service.plist (? 52d5a08d - installed 2019-12-18) [Loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (? 606fa614 - installed 2019-06-05) [Loaded] org.macosforge.xquartz.privileged_startx.plist (? 65395f14 - installed 2014-08-12) [Loaded] org.wireshark.ChmodBPF.plist (? d4207e05 - installed 2015-09-28) [Other] org.wireshark.XQuartzFixer.plist (? 8f50c21e - installed 2015-09-28) User Launch Agents: [Other] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2015-04-15) [Loaded] com.bittorrent.uTorrent.plist (? 0 - installed 2015-11-14) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-22) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-08-19) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-08-19) [Running] com.levpn.levpn.plist (? 0 - installed 2019-06-13) [Other] com.mackeeper.MacKeeper.Helper.plist (? 0 - installed 2018-05-08) [Loaded] com.nchsoftware.expressscribe.schedule.LikeSurvey.plist (? 0 - installed 2015-05-28) [Other] com.nchsoftware.fastfox.plist (? 0 - installed 2018-05-18) [Other] com.seagate.dashboard.plist (? 0 - installed 2014-10-05) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-05-09) [Other] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (? 0 - installed 2017-05-19) User Login Items: [Not Loaded] ConvertIt Login (App Store - installed 2017-04-02) Modern Login Item /Applications/Convert It.app/Contents/Library/LoginItems/ConvertIt Login.app [Not Loaded] LoginHelper (App Store - installed 2018-08-10) Modern Login Item /Applications/Go for Gmail.app/Contents/Library/LoginItems/LoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-08-20) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-08-20) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] ScreenFlowHelper (Telestream LLC - installed 2018-11-12) Modern Login Item /Applications/ScreenFlow.app/Contents/Library/LoginItems/ScreenFlowHelper.app [Not Loaded] LaunchAtLoginHelperApp (App Store - installed 2016-10-03) Modern Login Item /Applications/eXtra Voice Recorder Lite.app/Contents/Library/LoginItems/LaunchAtLoginHelperApp.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] LaunchAtLoginHelperFree (App Store - installed 2018-11-05) Modern Login Item /Applications/myTuner Radio.app/Contents/Library/LoginItems/LaunchAtLoginHelperFree.app Internet Plug-ins: WebClient: 1.0 (? - installed 2014-02-24) EPPEX Plugin: 10.0 (? - installed 2013-09-26) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-08-19) AdobePDFViewer: 20.012.20043 (Adobe Systems, Inc. - installed 2020-08-19) Flash Player: 32.0.0.414 (Adobe Inc. - installed 2020-08-11) FlashPlayer-10.6: 32.0.0.414 (Adobe Inc. - installed 2020-08-11) SharePointBrowserPlugin: 14.7.2 (? - installed 2017-03-15) PepperFlashPlayer: 32.0.0.414 (Adobe Inc. - installed 2020-08-11) Unity Web Player: UnityPlayer version 4.3.5f1 (? - installed 2014-03-20) Silverlight: 5.1.50901.0 (? - installed 2016-10-18) JavaAppletPlugin: Java 8 Update 151 build 12 (? - installed 2017-12-11) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: TelestreamAudioCapture: 1.0.2 (? - installed 2018-05-17) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: Flash Player (Adobe Inc. - installed 2020-07-25) Java (? - installed 2017-12-11) Seagate Dashboard for Mac OSX (? - installed 2014-09-12) Backup: Time Machine information not available without Full Drive Access. 2 local snapshots Oldest local snapshot: 2020-08-22 16:33:11 Last local snapshot: 2020-08-23 15:44:07 Performance: System Load: 29.24 (1 min ago) 11.03 (5 min ago) 7.41 (15 min ago) Nominal I/O speed: 1.19 MB/s File system: 36.06 seconds Write speed: 433 MB/s Read speed: 484 MB/s CPU Usage Snapshot: Type Overall System: 15 % User: 38 % Idle: 47 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 166.31 % (?) ContactsAccountsService 8.97 % (Apple) EtreCheck 6.43 % (App Store) accountsd 6.36 % (Apple) Mail 4.41 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 556 MB (App Store) Google Chrome 481 MB (Google, Inc.) Mail 239 MB (Apple) WhatsApp 193 MB (WhatsApp Inc.) Finder 105 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) qbittorrent 602 MB / 59 MB (? - /Applications/qbittorrent.app) Other processes 23 MB / 5 MB (?) Mail 202 KB / 60 KB (Apple) com.apple.WebKit.Networking.xpc 8 KB / 8 KB (Apple) assistantd 5 KB / 2 KB (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 767 MB Used RAM: 12.61 GB Cached files: 2.64 GB Available RAM: 3.39 GB Swap Used: 4.44 GB Software Installs (past 30 days): Install Date Name (Version) 2020-08-08 Simple Recorder (1.9) 2020-08-09 iMovie (10.1.14) 2020-08-11 Adobe Flash Player 2020-08-11 Adobe Pepper Flash Player 2020-08-13 ARMDC Agent Installer 2020-08-13 Adobe Acrobat Reader DC (20.012.20041) 2020-08-19 Adobe Acrobat Reader DC (20.012.20043) 2020-08-20 Microsoft Office 2016 for Mac 2020-08-20 Microsoft Office 2020-08-20 Microsoft Office 2019 Volume License Serializer 2020-08-21 XProtectPlistConfigData (2129) 2020-08-21 MRTConfigData (1.66) 2020-08-21 Microsoft AutoUpdate 2020-08-21 Microsoft PowerPoint 2020-08-21 Microsoft OneNote 2020-08-21 Microsoft Outlook 2020-08-21 Microsoft Excel 2020-08-21 Microsoft Word 2020-08-22 LINE (6.2.2) 2020-08-23 EtreCheck (5.6) Clean up: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop Executable not found /Library/LaunchAgents/com.localphone.postlogon.VoIP.plist /usr/libexec/LpPjPhoneAgentPostLogon Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer Executable not found /Library/LaunchDaemons/com.localphone.daemon.VoIP.plist /usr/libexec/LpPjPhoneDaemon Executable not found ~/Library/LaunchAgents/net.tunnelblick.tunnelblick.LaunchAtLogin.plist /Applications/Tunnelblick.app/Contents/Resources/launchAtLogin.sh Executable not found /Library/LaunchDaemons/org.wireshark.XQuartzFixer.plist /Library/Application Support/Wireshark/XQuartzFixer/XQuartzFixer Executable not found ~/Library/LaunchAgents/com.nchsoftware.fastfox.plist /Applications/FastFox.app/Contents/MacOS/FastFox Executable not found /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service Executable not found ~/Library/LaunchAgents/com.seagate.dashboard.plist /Applications/Seagate Dashboard.app/Contents/MacOS/Seagate Dashboard Executable not found ~/Library/LaunchAgents/com.mackeeper.MacKeeper.Helper.plist /Applications/MacKeeper.app/Contents/Services/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper Executable not found /Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report