EtreCheckPro version: 6.8.0 (68018) Report generated: 2023-03-07 11:49:23 Download EtreCheckPro from https://etrecheck.com Runtime: 5:49 Performance: Below Average Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by malware. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Low performance - EtreCheck report took an unusually long time to run. Hardware Information: MacBook Pro (16-inch, 2019) Status: Supported MacBook Pro Model: MacBookPro16,1 2.6 GHz 6-Core Intel Core i7 (i7-9750H) CPU: 6-core 32 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 16 GB DDR4 2667 Battery: Health = Normal - Cycle count = 444 Video Information: Intel UHD Graphics 630 - VRAM: 1536 MB AMD Radeon Pro 5300M - VRAM: 4 GB Color LCD (built-in) 3840 x 2160 DELL S2722QC 3840 x 2160 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (8.94 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (8.94 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (1.84 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.13 GB used) disk1s4 - Macintosh HD - Data (APFS) [APFS Virtual drive] (239.39 GB used) disk1s5 - Update (APFS) (3 MB used) disk1s6 - VM (APFS) [APFS VM] (20 KB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 8.94 GB Shared values Size: 1.00 TB Free: 748.74 GB Available: 754.63 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 1.84 GB Shared values Size: 1.00 TB Free: 748.74 GB disk1s4 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 239.39 GB Shared values Size: 1.00 TB Free: 748.74 GB Available: 754.63 GB disk1s5 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 1.00 TB Free: 748.74 GB disk1s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 1.00 TB Free: 748.74 GB Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac System Software: macOS Ventura 13.2.1 (22D68) Time since boot: About 2 days Configuration Profiles: com.apple.applicationaccess forceAutomaticDateAndTime Notifications: Dropbox.app one notification Google Chrome.app 4 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Running app: ~/Library/Printers/Brother HL-L2370DW series-1.app/Contents/MacOS/PrinterProxy Running app: ~/Library/Printers/Printer ThermalPrinter.app/Contents/MacOS/PrinterProxy Running app: ~/Library/Printers/HP ENVY Inspire 7200 series.app/Contents/MacOS/PrinterProxy Running app: ~/Library/Printers/Brother HL-L2370DW series.app/Contents/MacOS/PrinterProxy Apps: 5 Applications: 548 apps 48 x86-only apps 7 unsigned apps System Extensions: [Running] ProtonVPN OpenVPN - version 3.0.14 (ProtonVPN AG - 2023-02-13) Application: /Applications/ProtonVPN.app - version 3.0.14 (ProtonVPN AG - 2023-02-25) [Running] ProtonVPN WireGuard - version 3.0.14 (ProtonVPN AG - 2023-02-13) Application: /Applications/ProtonVPN.app - version 3.0.14 (ProtonVPN AG - 2023-02-25) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 176 Apple tasks [Running] 169 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 174 Apple tasks [Running] 197 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-01-26) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-01-26) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-02-25) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2023-01-26) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2023-02-19) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-02-08) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-02-08) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-02-14) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-02-14) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-01-26) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Other] org.openvpn.client.plist (Not signed - installed 2022-11-28) Executable: /Library/Frameworks/OpenVPNConnect.framework/Versions/Current/usr/sbin/ovpnagent [Other] org.openvpn.helper.plist (Not signed - installed 2022-11-28) Executable: /Library/Frameworks/OVPNHelper.framework/Versions/Current/usr/sbin/ovpnhelper [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-01-27) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2023-01-26) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-02-25) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2023-01-26) Command: /Library/Application Support/Adobe/AdobeGCClient/AGMService -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-01-26) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-02-15) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app' [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-02-19) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-02-19) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-02-08) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.SyncReporter.plist (Microsoft Corporation - installed 2023-02-08) Executable: /Applications/OneDrive.app/Contents/SyncReporter.app/Contents/MacOS/SyncReporter [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-02-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-02-14) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2023-02-02) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Other] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-03-01) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.microsoft.EdgeUpdater.update-internal.109.0.1518.89.plist (Microsoft Corporation - installed 2023-03-01) Command: ~/Library/Microsoft/EdgeUpdater/109.0.1518.89/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --server --service=update-internal --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Loaded] com.microsoft.EdgeUpdater.update.plist (Microsoft Corporation - installed 2023-03-01) Command: ~/Library/Microsoft/EdgeUpdater/109.0.1518.89/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --server --service=update --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Loaded] com.microsoft.EdgeUpdater.wake.109.0.1518.89.plist (Microsoft Corporation - installed 2023-03-01) Command: ~/Library/Microsoft/EdgeUpdater/109.0.1518.89/EdgeUpdater.app/Contents/MacOS/EdgeUpdater --wake --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --enable-logging User Login Items: [Running] 1Password Browser Helper (AgileBits Inc. - installed 2023-02-16) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app [Loaded] 1Password Launcher (AgileBits Inc. - installed 2023-02-16) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-02-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-02-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] ProtonVPNStarter (ProtonVPN AG - installed 2023-02-25) Modern Login Item /Applications/ProtonVPN.app/Contents/Library/LoginItems/ProtonVPNStarter.app App Extensions: Finder sync extensions: Dropbox Finder Extension - /Applications/Dropbox.app OneDrive Finder Integration - /Applications/OneDrive.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app Widgets: Microsoft Edge Widgets - /Applications/Microsoft Edge.app Share services: Dropbox Transfer - /Applications/Dropbox.app OneNote - /Applications/Microsoft OneNote.app File providers: OneDrive File Provider - /Applications/OneDrive.app Google Drive - /Applications/Google Drive.app Dropbox - /Applications/Dropbox.app QuickLook Previews (legacy): DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator com.adobe.illustrator.ai-image *.ai public.text org.oasis-open.opendocument.spreadsheet *.ods org.oasis-open.opendocument.presentation *.odp com.adobe.encapsulated-postscript *.eps Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2023-02-25) Backup: Time Machine Not Configured! Performance: System Load: 8.65 (1 min ago) 7.21 (5 min ago) 6.60 (15 min ago) Nominal I/O usage: 1.15 MB/s File system: 22.92 seconds Write speed: 2845 MB/s Read speed: 3058 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 19 % Idle: 77 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Google Chrome Helper (Renderer) (41) 146.22 % (Google LLC) Google Chrome 73.70 % (Google LLC) WindowServer 18.00 % (Apple) Microsoft Edge Helper (GPU) 8.10 % (Microsoft Corporation) EtreCheckPro 7.96 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (41) 10.49 GB (Google LLC) EtreCheckPro 1.03 GB (Etresoft, Inc.) Opera Helper (Renderer) (13) 1.02 GB (Opera Software AS) Google Chrome 513 MB (Google LLC) Microsoft Edge Helper (Renderer) (5) 423 MB (Microsoft Corporation) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 13 MB / 14 MB (Apple) corespeechd 3 KB / 15 MB (Apple) Dropbox 5 MB / 5 MB (Dropbox, Inc.) remoted 2 MB / 2 MB (Apple) SubmitDiagInfo 1 MB / 1 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome Helper (Renderer) (41) 47 (Google LLC) Google Chrome 27 (Google LLC) WindowServer 6 (Apple) Microsoft Edge Helper (GPU) 2 (Microsoft Corporation) mdbulkimport (2) 1 (Apple) Virtual Memory Information: Physical RAM: 32 GB Free RAM: 11 MB Used RAM: 25.75 GB Cached files: 6.24 GB Available RAM: 6.25 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-01-24 macOS 13.2 (13.2) 2023-01-24 MRTConfigData (1.93) 2023-01-26 OpenVPN Connect (3.4.1-4522) 2023-01-26 Microsoft 365 and Office for Mac (16.70.23021201) 2023-01-26 Adobe Acrobat (Continuous) (22.003.20310) 2023-01-27 Zoom (5.13.6.14918) 2023-01-27 RolloPrinter Ver1.7 (1.7) 2023-02-11 Microsoft Edge (110.0.1587.41) 2023-02-11 Adobe Acrobat (22.003.20314) (22.003.20314) 2023-02-14 Microsoft AutoUpdate (4.56.23021201) 2023-02-14 macOS 13.2.1 (13.2.1) 2023-02-15 Microsoft OneNote (16.70.23021201) 2023-02-15 Microsoft Excel (16.70.23021201) 2023-02-15 Microsoft Outlook (16.70.23021201) 2023-02-15 Microsoft PowerPoint (16.70.23021201) 2023-02-15 Microsoft Word (16.70.23021201) 2023-02-19 Google Drive (1.3.18.216) 2023-02-22 PowerShell - 7.3.2 (7.3.2) 2023-02-22 Command Line Tools for Xcode (14.2) 2023-02-23 XProtectPlistConfigData (2166) 2023-03-03 XProtectPayloads (91) Clean up: /Library/LaunchDaemons/org.openvpn.helper.plist /Library/Frameworks/OVPNHelper.framework/Versions/Current/usr/sbin/ovpnhelper Executable not found /Library/LaunchDaemons/org.openvpn.client.plist /Library/Frameworks/OpenVPNConnect.framework/Versions/Current/usr/sbin/ovpnagent Executable not found Diagnostics Information (past 7-30 days): 2023-03-05 02:44:08 fileproviderd High CPU Use (3 times) Executable: /System/Library/Frameworks/FileProvider.framework/Support/fileproviderd 2023-03-04 23:34:05 Kernel Panic (4 times) Details: panic(cpu 0 caller 0xfffffff00f17db08): macOS panic detected Panicked task 0xffffffe0e7a09638: 0 pages, 230 threads: pid 0: kernel_ task 2023-03-03 18:46:56 photoanalysisd High CPU Use (4 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2023-03-02 11:18:47 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/stacks-2023-03-02-111847.ips Crash (4 times) End of report