EtreCheck version: 5.7.2 (5247) Report generated: 2022-01-25 21:03:42 Download EtreCheck from https://etrecheck.com Runtime: 4:59 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Description: mac heating and fan running at full speed non stop although activity o n the computer is minimal. Major Issues: Anything that appears on this list needs immediate attention. Runaway process - A process is using a large percentage of your CPU. Obsolete hardware - This computer may be considered obsolete. Adobe Flash Player installed - Adobe Flash Player is installed on this computer. This is a security risk and no longer supported. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. SSD too slow - SSD is showing poor performance. No Time Machine backup - Time Machine backup not found. Configuration profiles found - This computer may have configuration profiles installed. These are sometimes used by adware and malware. High battery cycle count - Your battery may be losing capacity. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, Early 2011) - Obsolete! MacBook Pro Model: MacBookPro8,1 2,3 GHz Intel Core i5 (i5-2415M) CPU: 2-core 16 GB RAM - At maximum BANK 0/DIMM0 - 8 GB DDR3 1333 BANK 1/DIMM0 - 8 GB DDR3 1333 Battery: Health = Replace Soon - Cycle count = 3041 Video Information: Intel HD Graphics 3000 - VRAM: 512 MB Color LCD 1280 x 800 Drives: disk0 - Samsung SSD 840 EVO 500GB 500.11 GB (Solid State - TRIM: Yes) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 499.90 GB disk1 [APFS Virtual drive] 499.90 GB (Shared by 4 volumes) disk1s1 - M*****D (APFS) (Shared - 445.26 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 9.66 GB used) Mounted Volumes: disk1s1 - M*****D 499.90 GB (Shared - 445.26 GB used, 108.87 GB available, 44.26 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 499.90 GB (Shared - 9.66 GB used, 44.26 GB free) APFS Mount point: /private/var/vm Network: Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en4: iPhone Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 File sharing: Enabled Printer sharing: Enabled System Software: macOS High Sierra 10.13.6 (17G14033) Time since boot: About 4 days Configuration Files: /etc/hosts - Count: 15 Configuration Profiles: This computer may have configuration profiles installed. Notifications: Notifications not available without Full Drive Access. Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Security Risk! - Adobe Flash Player installed! File sharing: Enabled Printer sharing: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.skype.skypeinstaller.plist Executable: /Library/PrivilegedHelperTools/com.skype.skypeinstaller Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/AdobeAAMDetect.plugin Preference Pane: /Library/PreferencePanes/ApplyLUTPane.prefPane Preference Pane: /Library/PreferencePanes/Flash Player.prefPane Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Preference Pane: /Library/PreferencePanes/NTFSforMacOSX.prefPane Preference Pane: /Library/PreferencePanes/Pref360Control.prefPane Apps: 21 32-bit Applications: 84 32-bit apps Kernel Extensions: /Library/Application Support/CleverFiles/BackService.app SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.12) /Library/Extensions hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (21.4.10 - SDK 10.9) /System/Library/Extensions ZTEUSBCDCACMData.kext - com.ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.3.30) ZTEUSBMassStorageFilter.kext - com.ZTE.driver.ZTEUSBMassStorageFilter (ZTEDriver_MacV1.3.30) EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.4.9) hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.1.0) hp_psa640_io_enabler.kext - com.hp.hpio.hp_psa640_io_enabler (1.1.0) hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.3) hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.2) hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.2) hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.3.2) hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (3.1) hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (3.1) hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0.5) hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.2) hp_Inkjet7_io_enabler.kext - com.hp.print.hpio.inkjet7.kext (1.2) hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (4.2.4 - SDK 10.8) JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) Wireless360Controller.kext - com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) WirelessGamingReceiver.kext - com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) 360Controller.kext - com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (2.0.13) Startup Items: iTools Path: /Library/StartupItems/iTools ProTec6b Path: /Library/StartupItems/ProTec6b System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 160 Apple tasks [Running] 118 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 180 Apple tasks [Running] 119 Apple tasks [Other] One Apple task Launch Agents: [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2021-09-16) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-07-31) [Other] com.microsoft.update.agent.plist (? 5cdbb3ff - installed 2020-05-10) Launch Daemons: [Loaded] com.apple.aelwriter.plist (Apple - installed 2020-11-24) [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-09-11) [Loaded] com.apple.qmaster.qmasterd.plist (Apple - installed 2010-08-26) [Loaded] com.cactusvpn.helper.plist (Sergiu Candja - installed 2020-12-08) [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2020-02-04) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2021-09-25) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2021-09-16) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-31) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-31) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-09-08) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-08-04) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-20) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) [Running] com.privat.vpn.helper.plist (Privat Kommunikation Sverige AB - installed 2021-04-16) [Loaded] com.skype.skypeinstaller.plist (? e22fb79d - installed 2014-09-01) [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2021-12-29) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed ) [Other] com.google.keystone.agent.plist (? 0 - installed 2022-01-21) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2022-01-21) User Login Items: [Not Loaded] PhotoStreamAgent (App Store - installed 2014-11-11) Modern Login Item /Applications/Aperture.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] CIJSULAgent (Canon Inc. - installed 2021-12-29) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Not Loaded] CIJSUAgent (Canon Inc. - installed 2021-12-29) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app [Running] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2021-12-29) Modern Login Item /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app [Loaded] CompressorHelper (App Store - installed 2017-11-16) Modern Login Item /Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-07-31) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-07-31) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] StartUpHelper (Spotify - installed 2020-12-11) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-12-27) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-12-27) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-02-23) FlashPlayer-10.6: 27.0.0.130 (Adobe Systems, Inc. - installed 2017-09-13) AdobePDFViewer: 19.010.20098 (Adobe Systems, Inc. - installed 2019-02-23) Flash Player: 27.0.0.130 (Adobe Systems, Inc. - installed 2017-09-13) AdobeAAMDetect: 3.0.0.0 (? - installed 2016-10-23) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2021-12-17) BridgeAudioSP: 4.69.2 (Apple - installed 2021-12-17) iSightAudio: 7.7.3 (Apple - installed 2021-12-17) AppleAVBAudio: 683.1 (Apple - installed 2021-12-17) DVCPROHDAudio: 1.3.2 (Apple - installed 2020-11-24) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2021-12-17) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2021-12-17) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access 3rd Party Preference Panes: ApplyLUTPane (? - installed 2013-10-18) Flash Player (? - installed 2017-08-29) Flip4Mac WMV (? - installed 2012-05-16) Paragon NTFS for Mac OS X (? - installed 2010-04-07) XBox 360 Controllers (? - installed 2013-02-07) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 2.62 (1 min ago) 2.57 (5 min ago) 2.89 (15 min ago) Nominal I/O speed: 0.40 MB/s File system: 45.33 seconds Write speed: 422 MB/s Read speed: 165 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 31 % Idle: 60 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 138.04 % (?) trustd 7.82 % (Apple) Google Chrome 6.30 % (Google, Inc.) EtreCheck 5.83 % (App Store) nsurlstoraged 0.07 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 567 MB (App Store) Mail 370 MB (Apple) Google Chrome 346 MB (Google, Inc.) Microsoft Word 278 MB (Microsoft Corporation) Safari 262 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 2 MB / 1 MB (?) Mail 3 MB / 44 KB (Apple) com.apple.WebKit.Networking 1 KB / 3 KB (Apple) SystemUIServer 0 B / 3 KB (Apple) spindump_agent 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 306 MB Used RAM: 11.97 GB Cached files: 3.74 GB Available RAM: 4.03 GB Swap Used: 3 MB Software Installs (past 30 days): Install Date Name (Version) 2021-12-29 Inkjet Extended Survey Program 2021-12-29 Canon IJ Printer Driver 2021-12-29 Canon IJScanner16f 2021-12-29 Canon IJ Scan Utility2 2021-12-29 Canon IJ Scan Utility Lite 2021-12-29 UserRegistration 2021-12-29 On-screen Manual Clean up: /Library/LaunchAgents/com.microsoft.update.agent.plist /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app/Contents/MacOS/Microsoft AU Daemon Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report