EtreCheckPro version: 6.7.3 (67033) Report generated: 2022-11-11 21:50:35 Download EtreCheckPro from https://etrecheck.com Runtime: 3:08 Performance: Excellent Problem: Computer is restarting Description: MacBook Pro restarts every few hours; sometimes a crash report appears Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Vintage hardware - This computer may be considered vintage. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Hardware Information: MacBook Pro (Retina, 13-inch, Early 2015) Status: Vintage MacBook Pro Model: MacBookPro12,1 3.1 GHz Dual-Core Intel Core i7 (i7-5557U) CPU: 2-core 16 GB RAM - Not upgradeable BANK 0/DIMM0 - 8 GB DDR3 1867 BANK 1/DIMM0 - 8 GB DDR3 1867 Battery: Health = Normal - Cycle count = 18 Video Information: Intel Iris Graphics 6100 - VRAM: 1536 MB Color LCD (built-in) 2560 x 1600 Drives: disk0 - Fledging 2TB 2.05 TB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 2.05 TB disk1 [APFS Virtual drive] 2.05 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (15.41 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (15.41 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (307 MB used) disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used) disk1s4 - VM (APFS) [APFS VM] (1.07 GB used) disk1s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (580.22 GB used) disk1s6 - Update (APFS) (3 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.41 GB Shared values Size: 2.05 TB Free: 1.45 TB Available: 1.49 TB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 307 MB Shared values Size: 2.05 TB Free: 1.45 TB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 2.05 TB Free: 1.45 TB disk1s5 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 580.22 GB Shared values Size: 2.05 TB Free: 1.45 TB Available: 1.49 TB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 2.05 TB Free: 1.45 TB Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.6.1 (21G217) Time since boot: About 2 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.grammarly.ProjectLlama.UninstallAgent.plist Executable: ~/Library/Application Support/com.grammarly.ProjectLlama/Scripts/post-uninstall.sh Apps: 1 Old Applications: 4 x86-only apps System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 206 Apple tasks [Running] 135 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 198 Apple tasks [Running] 140 Apple tasks Launch Daemons: [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-11-11) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-11-11) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-10-11) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-10-03) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-10-25) [Loaded] org.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2022-06-30) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-11-03) Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-11-11) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-10-11) [Loaded] org.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2022-06-30) User Launch Agents: [Loaded] com.grammarly.ProjectLlama.UninstallAgent.plist (Not signed - installed 2022-10-05) User Login Items: [Loaded] GRLoginHelper (Grammarly, Inc - installed 2022-11-02) Modern Login Item /Applications/Grammarly Desktop.app/Contents/Library/LoginItems/GRLoginHelper.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2022-11-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2022-11-11) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) Backup: Time Machine information is limited without Full Disk Access Destinations: G***************e [Local] (Last used) 12 local snapshots Oldest local snapshot: 2022-11-06 10:39:45 Last local snapshot: 2022-11-11 15:54:52 Performance: System Load: 1.67 (1 min ago) 1.91 (5 min ago) 2.02 (15 min ago) Nominal I/O usage: 0.16 MB/s File system: 18.01 seconds Write speed: 1515 MB/s Read speed: 1443 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 7 % Idle: 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 8.24 % (Etresoft, Inc.) WindowServer 2.86 % (Apple) kernel_task 2.10 % (Apple) Console 1.60 % (Apple) Papers 1.26 % (Labtiva Inc) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (11) 4.29 GB (Apple) EtreCheckPro 661 MB (Etresoft, Inc.) Papers Helper (Renderer) (3) 384 MB (Labtiva Inc) kernel_task 343 MB (Apple) Papers 247 MB (Labtiva Inc) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 1 MB / 924 KB (Apple) mDNSResponder 365 KB / 152 KB (Apple) Papers 79 KB / 97 KB (Labtiva Inc) Mail 63 KB / 19 KB (Apple) rapportd 30 KB / 29 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 1 (Apple) Papers 1 (Labtiva Inc) com.apple.WebKit.WebContent (11) 1 (Apple) locationd 0 (Apple) com.apple.WebKit.Networking 0 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 831 MB Used RAM: 9.19 GB Cached files: 6.00 GB Available RAM: 6.81 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-10-03 macOS 12.6 (12.6) 2022-10-03 MRTConfigData (1.93) 2022-10-03 Microsoft Office (16.66.22101101) 2022-10-03 Microsoft Office Licensing Helper (0) 2022-10-03 R 4.2.1 for macOS (4.2.1) 2022-10-03 Adblock Plus (2.2) 2022-10-11 Microsoft AutoUpdate (4.52.22100900) 2022-10-12 Microsoft OneNote (16.66.22101101) 2022-10-12 Microsoft Word (16.66.22101101) 2022-10-12 Microsoft Excel (16.66.22101101) 2022-10-12 Microsoft PowerPoint (16.66.22101101) 2022-10-25 Microsoft Teams (1.00.527260) 2022-10-25 Safari (16.1) 2022-10-25 macOS 12.6.1 (12.6.1) 2022-10-31 Microsoft Outlook (16.66.22102801) 2022-11-03 Command Line Tools for Xcode (14.1) 2022-11-03 Zoom (5.12.3.11845) 2022-11-10 XProtectPlistConfigData (2165) 2022-11-10 XProtectPayloads (84) 2022-11-11 AnyConnect Secure Mobility Client Diagnostics Information (past 7-30 days): 2022-11-11 19:38:02 Kernel Panic (8 times) Details: panic(cpu 0 caller 0xffffff80167866a2): nvme: \ 2022-11-11 13:12:11 com.apple.WebKit.WebContent High CPU Use (14 times) Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent 2022-11-10 15:42:37 signpost_reporter High CPU Use (2 times) Executable: /usr/libexec/signpost_reporter 2022-11-10 10:39:17 Notes.app High CPU Use (2 times) Executable: /System/Applications/Notes.app 2022-11-08 11:19:53 Creative Cloud Uninstaller Crash (4 times) Executable: /tmp/*/Creative Cloud Uninstaller.app 2022-11-07 08:09:51 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2022-11-06 10:43:12 backupd High CPU Use Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd End of report