EtreCheckPro version: 6.8.11 (68081) Report generated: 2025-09-02 06:22:10 Download EtreCheckPro from https://etrecheck.com Runtime: 3:52 Performance: Good Problem: Beachballing Description: Very slow and unresponsive Major Issues: Anything that appears on this list needs immediate attention. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Runaway user process - A user process is using a large percentage of your CPU. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (Retina 5K, 27-inch, 2019) Status: Supported iMac Model: iMac19,1 3.6 GHz 8-Core Intel Core i9 (i9-9900K) CPU: 8-core 96 GB RAM - At maximum BANK 0/ChannelA-DIMM0 - 32 GB DDR4 2667 BANK 1/ChannelA-DIMM1 - 16 GB DDR4 2667 BANK 2/ChannelB-DIMM0 - 32 GB DDR4 2667 BANK 3/ChannelB-DIMM1 - 16 GB DDR4 2667 Video Information: Radeon Pro 580X - VRAM: 8 GB iMac (built-in) 5120 x 2880 BenQ GL2480 1920 x 1080 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 46% used, 174.84 TB written, 100% health, 125 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 120.88 GB disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (11.26 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.26 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (1.47 TB used) disk2s3 - Preboot (APFS) [APFS Preboot] (2.48 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.33 GB used) disk2s5 - VM (APFS) [APFS VM] (1 MB used) disk2s6 - Update (APFS) (3 MB used) disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 3.00 TB disk2 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk2s1 (APFS) [APFS Container] (11.26 GB used) disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.26 GB used) disk2s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (1.47 TB used) disk2s3 - Preboot (APFS) [APFS Preboot] (2.48 GB used) disk2s4 - Recovery (APFS) [Recovery] (1.33 GB used) disk2s5 - VM (APFS) [APFS VM] (1 MB used) disk2s6 - Update (APFS) (3 MB used) Mounted Volumes: disk2s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 11.26 GB Shared values Size: 3.12 TB Free: 1.62 TB Available: 1.78 TB disk2s2 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Encrypted Used: 1.47 TB Shared values Size: 3.12 TB Free: 1.62 TB Available: 1.78 TB disk2s3 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.48 GB Shared values Size: 3.12 TB Free: 1.62 TB disk2s5 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 1 MB Shared values Size: 3.12 TB Free: 1.62 TB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 3 MB Shared values Size: 3.12 TB Free: 1.62 TB disk4s1 - Creedence11M6270.SECUREPKITRUSTSTOREASSETS_SECUREPKITRUSTSTORE_Cryptex Filesystem: APFS Disk Image Mount point: /System/Library/A******2/c*********************************e/p**********o/6********************************************t/.********a Read-only: Yes Size: 4 MB USB: USB 3.1 bus USB 3.1 bus Apple Inc. - FaceTime HD Camera (Built-in) USB C - USB C Video Adaptor Network: Interface en0: Ethernet Interface bridge0: Thunderbolt Bridge Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone iCloud Quota: 53.23 GB available Screen sharing: Enabled System Software: macOS Sequoia 15.6.1 (24G90) Installed 2025-09-01 Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and TotalAV Screen sharing: Enabled System Extensions: [Not Loaded] TotalAV 5 Real-Time Extension - version 1.0 (Total Security Limited - installed 2025-07-08) Application: /Applications/TotalAV.app - version 5.11.10 (Total Security Limited - installed 2025-09-01) Kernel Extensions: /Applications/TotalAV.app [Not Loaded] SSIODriver.kext - com.ss.SSIODriver (1.0 - SDK 10.10) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 200 Apple tasks [Running] 175 Apple tasks [Other] 4 Apple tasks System Launch Agents: [Not Loaded] 21 Apple tasks [Loaded] 215 Apple tasks [Running] 213 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2025-06-17) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2025-06-17) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2025-06-17) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2025-06-18) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-04-25) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2025-06-17) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2024-01-23) [Loaded] net.protected.macos.AVHelper.plist (Total Security Limited - installed 2025-09-01) Executable: /Library/PrivilegedHelperTools/net.protected.macos.AVHelper [Loaded] org.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2025-06-24) Command: /opt/X11/libexec/privileged_startx -d /opt/X11/etc/X11/xinit/privileged_startx.d Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2025-06-17) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2025-06-17) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-06-18) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2025-09-01) Command: /Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app/Contents/MacOS/CCXProcess --openAtBoot [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-03-31) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2025-06-17) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] com.spotify.client-launcher.plist (Spotify - installed 2025-08-22) Executable: /Applications/Spotify.app/Contents/Resources/SpotifyLauncher Location: /Applications/Spotify.app [Loaded] org.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2025-06-24) Command: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz User Launch Agents: [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2025-06-18) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Not Loaded] com.dropbox.DropboxUpdater.wake.plist (Dropbox, Inc. - installed 2025-04-25) Command: ~/Library/Application Support/Dropbox/DropboxUpdater/Current/DropboxUpdater.app/Contents/MacOS/DropboxUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.dropbox.dropboxmacupdate.agent.plist (Not signed - installed 2025-03-27) [Not Loaded] com.dropbox.dropboxmacupdate.xpcservice.plist (Not signed - installed 2025-03-08) [Not Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2025-05-27) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-10-25) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-10-25) User Login Items: [Not Loaded] Slack Login Helper (App Store - installed 2025-09-01) Modern Login Item /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app [Loaded] StartUpHelper (Spotify - installed 2025-09-01) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] AVLaunchHelper (Total Security Limited - installed 2025-09-01) Modern Login Item /Applications/TotalAV.app/Contents/Library/LoginItems/AVLaunchHelper.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-08-16) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-08-16) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 786 Apple apps 150 3rd party apps 61 x86-only apps No unsigned apps App Extensions: Plugins: [Loaded] Intents - /Applications/WhatsApp.app Safari extensions: [Not Loaded] TotalAV WebShield - /Applications/TotalAV.app [Loaded] Zoom for Safari extension - /Applications/Zoom for Safari.app [Loaded] Total Adblock - Advanced - /Applications/TotalAV.app [Loaded] Total Adblock - Extension - /Applications/TotalAV.app Notification providers: [Loaded] ServiceExtension - /Applications/WhatsApp.app File providers: [Loaded] Dropbox - /Applications/Dropbox.app Share services: [Loaded] Dropbox Transfer - /Applications/Dropbox.app Finder sync extensions: [Not Loaded] Dropbox Finder Extension - /Applications/Dropbox.app [Loaded] Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app Ad-blockers: [Loaded] Total Adblock - Social - /Applications/TotalAV.app [Loaded] Total Adblock - Privacy - /Applications/TotalAV.app [Loaded] Total Adblock - General - /Applications/TotalAV.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2025-06-17) Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) Backup: Auto backup: Yes Destinations: b*************4 [Local] (Last used) Total size: 1.48 TB Total number of backups: 43 Oldest backup: 2025-06-30 21:10:11 Last backup: 2025-09-01 14:27:14 2 local snapshots Oldest local snapshot: 2025-09-01 19:38:25 Last local snapshot: 2025-09-02 05:36:38 Performance: System Load: 1.94 (1 min ago) 2.49 (5 min ago) 2.20 (15 min ago) Nominal I/O usage: 10.89 MB/s File system: 18.85 seconds Write speed: 723 MB/s Read speed: 2641 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 8 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdworker_shared (22) 116.45 % (Apple) EtreCheckPro 33.70 % (Etresoft, Inc.) WindowServer 13.04 % (Apple) Creative Cloud UI Helper (Renderer) 7.54 % (Adobe Inc.) kernel_task 5.47 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (11) 3.08 GB (Apple) mdworker_shared (40) 2.38 GB (Apple) MTLCompilerService (14) 1.84 GB (Apple) EtreCheckPro 1.50 GB (Etresoft, Inc.) Creative Cloud 1003 MB (Adobe Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 5 MB / 696 KB (Apple) mDNSResponder 191 KB / 159 KB (Apple) apsd 30 KB / 245 KB (Apple) Spotify 203 KB / 33 KB (Spotify) trustd 36 KB / 5 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) mdworker_shared (40) 28 (Apple) WindowServer 6 (Apple) Creative Cloud UI Helper (Renderer) 3 (Adobe Inc.) Creative Cloud UI Helper (GPU) 2 (Adobe Inc.) storagekitd 1 (Apple) Virtual Memory Information: Physical RAM: 96 GB Free RAM: 57.42 GB Used RAM: 18.91 GB Cached files: 19.67 GB Available RAM: 77.09 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2025-07-09 XProtectCloudKitUpdate (5304) - XProtectUpdateService 2025-07-09 XProtectPlistConfigData (5304) - Software update 2025-07-09 XProtectPayloads (152) - Software update 2025-07-19 XProtectCloudKitUpdate (5305) - XProtectUpdateService 2025-07-19 XProtectPlistConfigData (5305) - Software update 2025-07-22 XProtectPlistConfigData (5308) - Software update 2025-08-06 XProtectCloudKitUpdate (5309) - XProtectUpdateService 2025-08-06 XProtectPlistConfigData (5309) - Software update 2025-08-06 XProtectPayloads (153) - Software update 2025-09-01 XProtectPlistConfigData (5312) - Software update 2025-09-01 ‎WhatsApp (25.22.79) - App Store 2025-09-01 Slack (4.45.69) - App Store 2025-09-01 TotalAV (1.0) - Installer 2025-09-01 macOS 15.6.1 (15.6.1) - Software update 2025-09-01 MRTConfigData (1.93) - Software update 2025-09-01 Gatekeeper Compatibility Data (1.0) - Software update Diagnostics Information (past 60 days): 2025-09-01 19:34:03 lsd Crash (6 times) First occurrence: 2025-09-01 19:33:25 Executable: /usr/libexec/lsd 2025-09-01 15:23:40 spotlightknowledged High CPU Use (2 times) First occurrence: 2025-09-01 15:03:01 Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-09-01 15:17:51 avconferenced Crash Executable: /usr/libexec/avconferenced 2025-09-01 15:17:48 bluetoothd Crash (2 times) Executable: /usr/sbin/bluetoothd 2025-09-01 14:13:44 Adobe InDesign 2025.app High CPU Use Executable: /Applications/Adobe InDesign 2025/Adobe InDesign 2025.app 2025-09-01 14:00:47 Adobe Illustrator.app Hang (4 times) First occurrence: 2025-09-01 13:40:44 Executable: /Applications/Adobe Illustrator 2025/Adobe Illustrator.app 2025-09-01 13:36:31 Adobe Illustrator.app Hang Executable: /Applications/Adobe Illustrator 2025/Adobe Illustrator.app End of report