EtreCheck version: 5.7.2 (5247)
Report generated: 2021-09-17 17:41:17
Download EtreCheck from https://etrecheck.com
Runtime: 10:41
Performance: Poor
Sandbox: Enabled
Full drive access: Enabled

Problem: Apps are crashing
Description: 
After shut down / restart all apps fail to open and have the message â  
application not respondingâ  .

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.
  Failing hard drive - This computer has a hard drive that appears to be failing.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  iMac (Retina 4K, 21.5-inch, 2017)
  iMac Model: iMac18,2
  3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core
  8 GB RAM - Upgradeable by an Apple Authorized Service Provider
    BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400  
    BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400  

Video Information:
  Radeon Pro 555 - VRAM: 2 GB
    iMac (built-in) 4096 x 2304

Drives:
  disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) 
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1000.00 GB
      disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 202.18 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 530 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
        disk1s5 (APFS) [APFS Container] (Shared)
          disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.33 GB used)
        disk1s6 - Update (APFS) (Shared - 3 MB used)

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    1000.00 GB (Shared - 202.18 GB used, 795.33 GB available, 776.00 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s2 - Preboot [APFS Preboot]
    1000.00 GB (Shared - 530 MB used, 776.00 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk1s4 - VM [APFS VM]
    1000.00 GB (Shared - 4.30 GB used, 776.00 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk1s5s1 - Macintosh HD [APFS Snapshot]
    1000.00 GB (Shared - 15.33 GB used, 795.33 GB available, 776.00 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk1s6 - Update
    1000.00 GB (Shared - 3 MB used, 776.00 GB free)
    APFS
    Mount point: /System/Volumes/Update

  disk2s2 - T******************s
    1.90 TB (529.53 GB used, 1.37 TB free)
    Mac OS Extended (Case-sensitive, Journaled)
    Disk Image
    Mount point: /Volumes/T******************s

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en5: iPhone
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge

System Software:
  macOS Big Sur 11.5.2 (20G95) 
  Time since boot: About 2 hours

Security:
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
    Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the legitimate list - probably OK

  Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
  Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
  Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
  Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin

  Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane

  Apps: 3

Kernel Extensions:
  /Library/Extensions
    hp_fax_io.kext - com.hp.kext.hp-fax-io (5.18.0 - SDK 10.9)
    hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0)
    hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (4.1.0 - SDK 10.8)
    hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (4.0.6 - SDK 10.8)
    JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)
    WD1394HPDriver.kext - com.wdc.driver.1394HP (1.0.9)
    WDUSBHPDriver.kext - com.wdc.driver.USBHP (1.0.11)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  161 Apple tasks
  [Running]  157 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]  174 Apple tasks
  [Running]  153 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-09-17)
  [Running] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-09-17)
  [Not Loaded] com.oracle.java.Java-Updater.plist (? c508d505  - installed 2017-07-31)

Launch Daemons:
  [Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-08-11)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-08-11)
  [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc  - installed 2019-09-19)
  [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-09-17)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2010-08-25)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-07-02)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2  - installed 2017-07-31)
  [Running] com.sonos.SonosLibraryServer.plist (Sonos, Inc. - installed 2021-08-02)

User Launch Agents:
  [Other] com.adobe.ARM.***.plist (? 0  - installed 2012-01-11)
  [Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0  - installed 2011-08-20)

User Login Items:
  [Running] Spotify (Spotify - installed 2021-09-03)
    Application
    /Applications/Spotify.app

  [Loaded] StartUpHelper (Spotify - installed 2021-09-03)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

  [Not Loaded] PhotoStreamAgent (App Store - installed 2017-07-31)
    Modern Login Item
    /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-09-19)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] HP Product Research (HP Inc. - installed 2018-09-19)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

Internet Plug-ins:
  Silverlight: 5.1.50901.0 (? - installed 2017-07-31)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-14)
  AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-14)
  JavaAppletPlugin: Java 8 Update 131 build 11 (? - installed 2018-03-24)
  SharePointBrowserPlugin: 14.7.7 (? - installed 2017-09-13)

3rd Party Preference Panes:
  Java (? - installed 2017-05-11)

Backup:
  Auto backup: Yes
  Destinations: 
    Data [Network] (Last used)
      Total size: 1.90 TB
      Total number of backups: 109
      Oldest backup: 2020-06-10 19:24:50
      Last backup: 2021-09-06 00:40:05
  2 local snapshots
  Oldest local snapshot: 2021-09-04 12:00:04
  Last local snapshot: 2021-09-17 15:13:40

Performance:
  System Load: 1.71 (1 min ago) 1.51 (5 min ago) 1.31 (15 min ago)
  Nominal I/O speed: 2.68 MB/s
  File system: 59.55 seconds
  Write speed: 30 MB/s
  Read speed: 27 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 6 %
  User: 7 %
  Idle: 87 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Other processes 36.54 % (?)
  EtreCheck 13.37 % (App Store)
  Spotify 0.23 % (Spotify)
  photoanalysisd 0.07 % (Apple)
  swcd 0.05 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheck 597 MB (App Store)
  Mail 168 MB (Apple)
  Spotify 123 MB (Spotify)
  Messages 98 MB (Apple)
  AppleSpell 97 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  Other processes 81 MB / 2 MB (?)
  Spotify 4 MB / 75 KB (Spotify)
  Mail 3 MB / 702 KB (Apple)
  routined 0 B / 0 B (Apple)
  homed 0 B / 0 B (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 271 MB
  Used RAM: 4.58 GB
  Cached files: 3.15 GB

  Available RAM: 3.42 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2021-08-19 macOS 11.5.2 (11.5.2)
  2021-08-24 XProtectPlistConfigData (2150)
  2021-09-17 MRTConfigData (1.84)
  2021-09-17 Microsoft AutoUpdate (4.39.21091200)
  2021-09-17 ARMDC Agent Installer (1.0.0)
  2021-09-17 Microsoft Excel (16.53.21091200)
  2021-09-17 Microsoft OneNote (16.53.21091502)

Clean up:
  ~/Library/LaunchAgents/com.adobe.ARM.***.plist
    /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
    Executable not found
  ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist
    /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert
    Executable not found

Diagnostics Information (past 7-30 days):
  2021-09-17 15:44:51 Safari.app Hang
    Executable: /Applications/Safari.app

  2021-09-17 15:44:51 Mail.app Hang
    Executable: /System/Applications/Mail.app

  2021-09-17 15:19:36 logd Crash
    Executable: /usr/libexec/logd
    Details:
      dyld3 mode
      BUG IN LIBTRACE: Bad timesync db entry, file rotated


End of report