EtreCheckPro version: 6.8.7 (68068) Report generated: 2025-01-11 17:51:36 Download EtreCheckPro from https://etrecheck.com Runtime: 3:24 Performance: Good Problem: Computer is restarting Description: Sporadic hang, purple screen flash and reboot. Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Configuration profiles found - This computer may have configuration profiles installed. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. Runaway user process - A user process is using a large percentage of your CPU. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (M2, 2022) Status: Supported MacBook Air Model: Mac14,2 Apple M2 (m2) CPU: 8-core 16 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 61 Video Information: Apple M2 Color LCD 2940 x 1912 Drives: disk0 - APPLE SSD AP0512Z 500.28 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used) disk1s2 - xART (APFS) (6 MB used) disk1s3 - Hardware (APFS) (3 MB used) disk1s4 - Recovery (APFS) [Recovery] (20 KB used) disk0s2 [APFS Container] 494.38 GB disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes) disk3s1 (APFS) [APFS Container] (10.74 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (10.74 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (12.34 GB used) disk3s3 - Recovery (APFS) [Recovery] (975 MB used) disk3s4 - Update (APFS) (690 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (378.99 GB used) disk3s6 - VM (APFS) [APFS VM] (20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (1.87 GB used) disk2s2 - Update (APFS) (1 MB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/iSCPreboot Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s2 - xART Filesystem: APFS Mount point: /System/Volumes/xarts Used: 6 MB Shared values Size: 524 MB Free: 505 MB disk1s3 - Hardware Filesystem: APFS Mount point: /System/Volumes/Hardware Used: 3 MB Shared values Size: 524 MB Free: 505 MB disk2s1 - Recovery [Recovery] Filesystem: APFS Mount point: /System/Volumes/Update/SFR/mnt1 Used: 1.87 GB Shared values Size: 5.37 GB Free: 3.48 GB disk3s1 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Encrypted Used: 10.74 GB Shared values Size: 494.38 GB Free: 90.48 GB Available: 281.15 GB disk3s1s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 10.74 GB Shared values Size: 494.38 GB Free: 90.48 GB Available: 281.15 GB disk3s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 12.34 GB Shared values Size: 494.38 GB Free: 90.48 GB disk3s4 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 690 MB Shared values Size: 494.38 GB Free: 90.48 GB disk3s5 - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 378.99 GB Shared values Size: 494.38 GB Free: 90.48 GB Available: 281.15 GB disk3s6 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 20 KB Shared values Size: 494.38 GB Free: 90.48 GB USB: USB 3.1 bus USB 3.1 bus Network: Interface en3: Ethernet Adapter (en3) Interface en4: Ethernet Adapter (en4) Interface en5: AX88179A Interface en6: Realtek USB LAN Interface bridge0: Thunderbolt Bridge Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax System Software: macOS Sequoia 15.1.1 (24B91) Time since boot: Less than an hour Configuration Profiles: This computer may have configuration profiles installed. Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Secure Boot: Full Security Antivirus software: Apple Unsigned Files: Apps: 8 Kernel Extensions: /Applications/Parallels Desktop.app [Not Loaded] prl_hypervisor.kext - com.parallels.kext.hypervisor (19.2.1 54832 - SDK 10.11) [Not Loaded] prl_netbridge.kext - com.parallels.kext.netbridge (19.2.1 54832 - SDK 10.9) [Not Loaded] prl_usb_connect.kext - com.parallels.kext.usbconnect (19.2.1 54832 - SDK 10.9) [Not Loaded] prl_vnic.kext - com.parallels.kext.vnic (19.2.1 54832 - SDK 10.9) System Launch Daemons: [Not Loaded] 43 Apple tasks [Loaded] 196 Apple tasks [Running] 169 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 24 Apple tasks [Loaded] 224 Apple tasks [Running] 199 Apple tasks Launch Daemons: [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-08-19) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-11-05) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.apple.dt.xcode.xcbackgrounddownloader.plist (Apple - installed 2024-12-07) Command: /Applications/Xcode.app/Contents/Developer/usr/bin/xcodebuild -downloadAllPreviouslySelectedPlatforms Location: /Applications/Xcode.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2024-08-12) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app User Launch Agents: [Not Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-07-03) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Not Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-07-03) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Not Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2023-10-01) Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public User Login Items: [Not Loaded] 1Password Extension Helper (App Store - installed 2024-09-24) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Not Loaded] 1Password Launcher (App Store - installed 2024-09-24) Modern Login Item /Applications/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] ConfiguratorAutomation (App Store - installed 2024-08-21) Modern Login Item /Applications/Apple Configurator.app/Contents/Library/LoginItems/ConfiguratorAutomation.app [Not Loaded] AusweisAppAutostartHelper (App Store - installed 2024-11-08) Modern Login Item /Applications/AusweisApp.app/Contents/Library/LoginItems/AusweisAppAutostartHelper.app [Not Loaded] Launcher Disabler (App Store - installed 2024-12-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (App Store - installed 2024-12-14) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2024-11-15) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app Applications: 733 Apple apps 120 3rd party apps 24 x86-only apps 8 unsigned apps App Extensions: Safari extensions: [Loaded] "Open In" button for Edge - /Applications/Parallels Desktop.app [Loaded] 1Password - /Applications/1Password 7.app Widgets: [Loaded] AthenaWidget - /Applications/Apollo.app [Loaded] WordWidgetKit - /Applications/Microsoft Word.app [Loaded] InternetHealthWidget - /Applications/UniFi.app [Loaded] Widget - /Applications/Duolingo.app [Loaded] ExcelWidgetKit - /Applications/Microsoft Excel.app [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app [Loaded] CalendarWidgetExtension - /Applications/Microsoft Outlook.app Plugins: [Loaded] ConfiguratorIntents - /Applications/Apple Configurator.app [Loaded] ConsoleIntentExtension - /Applications/UniFi.app [Loaded] Duolingo - /Applications/Duolingo.app [Loaded] ApolloIntentions - /Applications/Apollo.app Notification providers: [Loaded] NotificationService - /Applications/Prime Video.app [Loaded] NotificationService - /Applications/Duolingo.app [Loaded] NotificationContentExtension - /Applications/Apollo.app [Loaded] NotificationServiceExtension - /Applications/Apollo.app File providers: [Loaded] OneDrive File Provider - /Applications/OneDrive.app Share services: [Loaded] OneNote - /Applications/Microsoft OneNote.app [Loaded] Send with Windows Email App - /Applications/Parallels Desktop.app VPNs: [Loaded] WiFiman - /Applications/WiFiman.app Finder sync extensions: [Loaded] OneDrive Finder Integration - /Applications/OneDrive.app Action services: [Loaded] Open in Apollo - /Applications/Apollo.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-07) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 2.58 (1 min ago) 9.79 (5 min ago) 11.15 (15 min ago) Nominal I/O usage: 62.41 MB/s File system: 10.27 seconds Write speed: 1940 MB/s Read speed: 2573 MB/s CPU Usage Snapshot: Type Overall System: 20 % User: 8 % Idle: 72 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.MobileSoftwareUpdate.UpdateBrainService 194.36 % (Not signed - /private/var/db/com.apple.xpc.roleaccountd.staging/exec/16777231.50568402.xpc/Contents/MacOS) kernel_task 18.05 % (Apple) EtreCheckPro 13.62 % (Etresoft, Inc.) WindowServer 8.76 % (Apple) com.apple.WebKit.WebContent (7) 5.32 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 1.66 GB (Etresoft, Inc.) com.apple.WebKit.WebContent (7) 901 MB (Apple) com.apple.MobileSoftwareUpdate.UpdateBrainService 482 MB (Not signed - /private/var/db/com.apple.xpc.roleaccountd.staging/exec/16777231.50568402.xpc/Contents/MacOS) Safari 237 MB (Apple) nsattributedstringagent (4) 213 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 14 MB / 53 KB (Apple) rapportd 3 MB / 304 KB (Apple) mDNSResponder 575 KB / 112 KB (Apple) apsd 117 KB / 231 KB (Apple) com.apple.Safari.SearchHelper 16 KB / 6 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.MobileSoftwareUpdate.UpdateBrainService 33 (Not signed - /private/var/db/com.apple.xpc.roleaccountd.staging/exec/16777231.50568402.xpc/Contents/MacOS) WindowServer 4 (Apple) deleted_helper 3 (Apple) com.apple.WebKit.WebContent (7) 2 (Apple) Finder 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 62 MB Used RAM: 9.52 GB Cached files: 6.41 GB Available RAM: 6.48 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2024-11-17 iMovie (10.4.3) 2024-12-04 Command Line Tools for Xcode (16.1) 2024-12-04 macOS 15.1.1 (15.1.1) 2024-12-04 RosettaUpdateAuto (1.0.0.0.1.1731656987) 2024-12-13 Xcode (16.2) 2024-12-14 OneDrive (24.226.1110) 2024-12-14 Keynote (14.3) 2024-12-14 Pages (14.3) 2024-12-14 Numbers (14.3) 2024-12-18 XProtectCloudKitUpdate (5284) 2024-12-21 Microsoft To Do (2.137) 2024-12-25 Goodnotes (6.6.0) 2024-12-26 XProtectPlistConfigData (5284) 2024-12-26 XProtectPayloads (149) 2025-01-02 Prime Video (10.58.1) Diagnostics Information (past 60 days): 2025-01-11 17:37:01 Kernel Panic (3 times) First occurrence: 2025-01-10 12:24:32 Details: panic(cpu 0 caller 0xfffffe002f7990d0): ANS2 Recoverable Panic - asser t failed: [15467]:Single Bitflip in region 1, err 0x40, addr 0xbffd672 00 - Cmd(13) Panicked task 0xfffffe24ccee5698: 0 pages, 537 threads: pid 0: kernel_ task 2025-01-11 17:27:28 homed High CPU Use Executable: /System/Library/PrivateFrameworks/HomeKitDaemon.framework/Support/homed 2025-01-10 09:09:31 knowledgeconstructiond High CPU Use (2 times) First occurrence: 2025-01-09 20:13:14 Executable: /System/Library/PrivateFrameworks/IntelligencePlatformCore.framework/Versions/A/knowledgeconstructiond 2025-01-09 17:33:04 spotlightknowledged High CPU Use Executable: /System/Library/Frameworks/CoreSpotlight.framework/spotlightknowledged 2025-01-09 17:31:20 photoanalysisd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd 2025-01-06 14:58:57 WiFiman.app High CPU Use (2 times) First occurrence: 2025-01-06 12:32:38 2025-01-05 20:57:43 WiFiman Crash Executable: /Applications/WiFiman.app End of report