EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-04-13 19:00:37 Download EtreCheckPro from https://etrecheck.com Runtime: 2:36 Performance: Excellent Problem: Computer is restarting Description: Sometimes the screen turns to a bunch of vertical lines, other times i t just restarts independently. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Obsolete hardware - This computer may be considered obsolete. Minor Issues: None Hardware Information: iMac (27-inch, Mid 2011) Status: Obsolete iMac Model: iMac12,2 3.4 GHz Intel Core i7 (i7-2600) CPU: 4-core 16 GB RAM - At maximum BANK 0/DIMM0 - 4 GB DDR3 1333 BANK 1/DIMM0 - 4 GB DDR3 1333 BANK 0/DIMM1 - 4 GB DDR3 1333 BANK 1/DIMM1 - 4 GB DDR3 1333 Video Information: AMD Radeon HD 6970M - VRAM: 2048 MB iMac 2560 x 1440 Drives: disk0 - Samsung SSD 860 EVO 1TB 1.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (21.37 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (22 MB used) disk1s3 - Recovery (APFS) [Recovery] (512 MB used) disk1s4 - VM (APFS) [APFS VM] (20 KB used) Mounted Volumes: disk1s1 - Macintosh HD Filesystem: APFS Mount point: / Used: 21.37 GB Shared values Size: 1000.00 GB Free: 977.88 GB Available: 983.25 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Used: 20 KB Shared values Size: 1000.00 GB Free: 977.88 GB Network: Interface en0: Ethernet Interface fw0: FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS High Sierra 10.13.6 (17G14042) Time since boot: Less than an hour Notifications: Discord.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Applications: 322 apps 3 32-bit apps One unsigned app System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 192 Apple tasks [Running] 106 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 172 Apple tasks [Running] 106 Apple tasks Launch Daemons: [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2023-04-12) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2023-04-12) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2023-04-12) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Running] iTunesHelper (Apple - installed 2023-04-12) Application /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2023-04-12) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2023-04-12) AirPlay: 2.0 (Apple - installed 2023-04-12) AppleAVBAudio: 683.1 (Apple - installed 2023-04-12) BridgeAudioSP: 4.69.2 (Apple - installed 2023-04-12) iSightAudio: 7.7.3 (Apple - installed 2023-04-12) CoreMediaIO Plug-ins: AppleCamera: 400.6.01 (Apple - installed 2023-04-12) iOSScreenCapture: 814.0 (Apple - installed 2023-04-12) Backup: Time Machine Not Configured! One local snapshot Oldest local snapshot: 2023-04-12 20:27:51 Last local snapshot: 2023-04-12 20:27:51 Performance: System Load: 1.88 (1 min ago) 2.39 (5 min ago) 1.46 (15 min ago) Nominal I/O usage: 0.60 MB/s File system: 17.64 seconds Write speed: 508 MB/s Read speed: 529 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 11 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) ocspd 51.22 % (Apple) system_profiler (2) 13.88 % (Apple) trustd (4) 11.50 % (Apple) EtreCheckPro 3.66 % (Etresoft, Inc.) WindowServer 3.56 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) kernel_task 1.09 GB (Apple) com.apple.WebKit.WebContent (6) 704 MB (Apple) GeForceNOW Helper (Renderer) 506 MB (NVIDIA Corporation) EtreCheckPro 502 MB (Etresoft, Inc.) Discord Helper (Renderer) 344 MB (Discord, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 16 MB / 15 KB (Apple) ocspd 663 KB / 119 KB (Apple) mDNSResponder 277 KB / 26 KB (Apple) GeForceNOWContainer 56 KB / 1 KB (NVIDIA Corporation) GeForceNOW 8 KB / 904 B (NVIDIA Corporation) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) ocspd 31 (Apple) trustd (4) 8 (Apple) system_profiler (2) 8 (Apple) com.apple.WebKit.WebContent (6) 2 (Apple) WindowServer 2 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 7.51 GB Used RAM: 4.89 GB Cached files: 3.59 GB Available RAM: 11.11 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-04-12 SU_TITLE (10.13.6.1.1.1544783150) 2023-04-12 iTunes Device Support Update ( ) 2023-04-12 Safari (13.1.2) 2023-04-12 iTunes (12.8.3) 2023-04-12 Security Update 2020-005 (10.13.6) 2023-04-12 CompatibilityNotificationData (1.0.5) 2023-04-12 XProtectPlistConfigData (2167) 2023-04-12 MRTConfigData (1.93) 2023-04-12 Gatekeeper Configuration Data (181) 2023-04-12 Security Update 2020-006 (10.13.6) Diagnostics Information (past 7-30 days): 2023-04-13 18:09:43 Kernel Panic Details: Anonymous UUID: B33F3C6A-90FF-0707-6696-BD33807F3DBA Thu Apr 13 18:09:43 2023 *** Panic Report *** Panic(CPU 5, time 686050140982): NMIPI for unresponsive processor: TLB flush timeout, TLB state:0x0 RAX: 0x0000000000000001, RBX: 0xffffff803adefdc8, RCX: 0x0000000009000 000, RDX: 0xffffff8004209578 RSP: 0xffffff91fffc3c80, RBP: 0xffffff91fffc3c80, RSI: 0xffffff803adef ba0, RDI: 0xffffff8004209578 R8: 0x0000000000000000, R9: 0x00000000e4d27d11, R10: 0x0000000000000 000, R11: 0x000000a082837a69 R12: 0x00000000e4d27d11, R13: 0x000000a08292bca9, R14: 0x000000a082837 a69, R15: 0x0000000000000010 RFL: 0x0000000000000046, RIP: 0xffffff8003a1b829, CS: 0x0000000000000 008, SS: 0x0000000000000010 Backtrace (CPU 5), Frame : Return Address 0xffffff81e17e4f70 : 0xffffff8003b85e44 0xffffff81e17e4fd0 : 0xffffff8003a1d016 0xffffff91fffc3c80 : 0xffffff8003aac6bf 0xffffff91fffc3d40 : 0xffffff8003aafb0f 0xffffff91fffc3db0 : 0xffffff8003a51d3f 0xffffff91fffc3e20 : 0xffffff8003a51a94 0xffffff91fffc3e60 : 0xffffff8003a60168 0xffffff91fffc3ef0 : 0xffffff8003b7033d 2023-04-12 20:21:03 efilogin-helper Memory Executable: /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/Resources/efilogin-helper 2023-04-12 20:20:07 MRT.app Memory Executable: /System/Library/CoreServices/MRT.app 2023-04-12 19:33:10 com.apple.Safari.SafeBrowsing.Service Memory Executable: /System/Library/PrivateFrameworks/SafariSafeBrowsing.framework/Versions/A/com.apple.Safari.SafeBrowsing.Service 2023-04-12 18:54:47 mobileassetd Memory Executable: /usr/libexec/mobileassetd 2023-04-12 17:54:47 trustd Memory Executable: /usr/libexec/trustd End of report