EtreCheck version: 5.7.2 (5247) Report generated: 2022-04-27 13:31:21 Download EtreCheck from https://etrecheck.com Runtime: 76:59 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This computer has a hard drive that appears to be failing. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 4.2 GHz Quad-Core Intel Core i7 (i7-7700K) CPU: 4-core 40 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 16 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 16 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 580 - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 121.02 GB disk6 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk6s1 - M**********a (APFS) (Shared - 2.92 TB used) disk6s2 - Preboot (APFS) [APFS Preboot] (Shared) disk6s3 - Recovery (APFS) [Recovery] (Shared) disk6s4 - VM (APFS) [APFS VM] (Shared) disk6s5 - M***S (APFS) (Shared - 16.04 GB used) disk6s6 - Update (APFS) (Shared) disk1 - WD My Passport 260D 4.00 TB External USB 5 Gbit/s USB disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Container] 4.00 TB disk4 [APFS Virtual drive] 4.00 TB (Shared by 1 volumes) disk4s1 - T**********e (APFS) (Shared - 3.42 TB used) disk2 - WD My Passport 2629 4.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 4.00 TB disk3 [APFS Virtual drive] 4.00 TB (Shared by 6 volumes) disk3s1 - M************************a (APFS) [APFS Virtual drive] (Shared - 3.76 TB used) disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 329 MB used) disk3s3 - Recovery (APFS) [Recovery] (Shared) disk3s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk3s5 (APFS) [APFS Container] (Shared) disk3s5s1 - M*****************c (APFS) [APFS Snapshot] (Shared - 16.46 GB used) disk3s6 - Update (APFS) (Shared - 4 MB used) disk5 - APPLE HDD ST3000DM001 3.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 [APFS Fusion Drive] 3.00 TB disk6 [APFS Virtual drive] 3.12 TB (Shared by 6 volumes) disk6s1 - M**********a (APFS) (Shared - 2.92 TB used) disk6s2 - Preboot (APFS) [APFS Preboot] (Shared) disk6s3 - Recovery (APFS) [Recovery] (Shared) disk6s4 - VM (APFS) [APFS VM] (Shared) disk6s5 - M***S (APFS) (Shared - 16.04 GB used) disk6s6 - Update (APFS) (Shared) Mounted Volumes: disk3s1 - M************************a [APFS Virtual drive] 4.00 TB (Shared - 3.76 TB used, 294.98 GB available, 221.72 GB free) APFS Mount point: /System/Volumes/Data disk3s2 - Preboot [APFS Preboot] 4.00 TB (Shared - 329 MB used, 221.72 GB free) APFS Mount point: /System/Volumes/Preboot disk3s4 - VM [APFS VM] 4.00 TB (Shared - 1 MB used, 221.72 GB free) APFS Mount point: /System/Volumes/VM disk3s5s1 - M*****************c [APFS Snapshot] 4.00 TB (Shared - 16.46 GB used, 294.98 GB available, 221.72 GB free) APFS Mount point: / Read-only: Yes disk3s6 - Update 4.00 TB (Shared - 4 MB used, 221.72 GB free) APFS Mount point: /System/Volumes/Update disk4s1 - T**********e 4.00 TB (Shared - 3.42 TB used, 577.13 GB free) APFS Mount point: /Volumes/T**********e disk6s1 - M**********a 3.12 TB (Shared - 2.92 TB used, 171.40 GB available, 170.31 GB free) APFS Mount point: /Volumes/M**********a disk6s5 - M***S 3.12 TB (Shared - 16.04 GB used, 170.31 GB free) APFS Mount point: /Volumes/M***S Read-only: Yes Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface bridge0: Thunderbolt Bridge System Software: 12.3.1 12.3.1 (21E258) Time since boot: Less than an hour Notifications: Transmission.app 26 notifications Google Chrome Helper (Alerts).app one notification Google Chrome.app 3 notifications Security: Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Running app: com.apple.mdworker.shared.04000000-0200-0000-0000-000000000000 Apps: 245 System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 186 Apple tasks [Running] 154 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 197 Apple tasks [Running] 144 Apple tasks [Other] One Apple task Launch Daemons: [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2020-09-26) User Launch Agents: [Running] com.google.keystone.agent.plist (Google LLC - installed 2022-04-19) [Running] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-19) [Other] com.microsoft.OneDriveMigrationLauncher.plist (? 0 - installed 2018-07-07) [Running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2018-08-31) User Login Items: [Not Loaded] TunnelBearHelper (TunnelBear, Inc. - installed 2022-02-20) Modern Login Item /Applications/TunnelBear.app/Contents/Library/LoginItems/TunnelBearHelper.app User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Backup: Time Machine information not available without Full Drive Access. One local snapshot Oldest local snapshot: 2022-03-24 05:20:47 Last local snapshot: 2022-03-24 05:20:47 Performance: System Load: 1.41 (1 min ago) 0.75 (5 min ago) 0.54 (15 min ago) Nominal I/O speed: 2.39 MB/s File system: 120.27 seconds (timed out) Write speed: 31 MB/s Read speed: 36 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 3 % Idle: 96 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 19.31 % (?) EtreCheck 11.80 % (App Store) Google Chrome 0.86 % (Google LLC) Transmission 0.73 % (Digital Ignition LLC) Messages 0.66 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 783 MB (App Store) Safari 315 MB (Apple) Google Chrome 288 MB (Google LLC) Messages 163 MB (Apple) Dock 103 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Transmission 1 MB / 3 MB (Digital Ignition LLC) Other processes 2 MB / 341 KB (?) networkserviceproxy 11 KB / 17 KB (Apple) com.apple.WebKit.Networking.xpc 10 KB / 14 KB (Apple) routined 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 40 GB Free RAM: 27.85 GB Used RAM: 6.98 GB Cached files: 5.18 GB Available RAM: 33.02 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2022-04-06 Mimeo Photos (5.0.4) 2022-04-08 Keynote (12.0) 2022-04-08 Numbers (12.0) 2022-04-08 Pages (12.0) 2022-04-13 macOS 12.3.1 (12.3.1) Clean up: ~/Library/LaunchAgents/com.microsoft.OneDriveMigrationLauncher.plist /Applications/OneDrive.app/Contents/MacOS/OneDrive Executable not found Diagnostics Information (past 7-30 days): 2022-04-27 01:06:41 Kernel Panic (19 times) Details: panic(cpu 0 caller 0xffffff801622c081): AppleAHCIDiskQueueManager::set PowerState(0xffffff9a07149480 : 0xffffff801817fcf0, 3 -> 0) timed out after 101969 ms @IOServicePM.cpp:5524 2022-04-22 22:22:48 TV.app Hang Executable: /System/Applications/TV.app 2022-04-21 11:51:52 suggestd High CPU Use Executable: /System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/suggestd Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report