EtreCheckPro version: 6.8.8 (68072) Report generated: 2025-02-17 15:29:54 Download EtreCheckPro from https://etrecheck.com Runtime: 4:04 Performance: Good Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Low disk space - This computer is running critically low on free hard drive space. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) Status: Supported MacBook Pro Model: MacBookPro15,4 1.4 GHz Quad-Core Intel Core i5 (i5-8257U) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 596 Video Information: Intel Iris Plus Graphics 645 - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0256N 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express S.M.A.R.T. Details: 4% used, 75.18 TB written, 100% health, 53 unsafe shutdowns disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (210.38 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (2.36 GB used) disk1s3 - Recovery (APFS) [Recovery] (1.31 GB used) disk1s4 - VM (APFS) [APFS VM] (1.07 GB used) disk1s5 (APFS) [APFS Container] (11.16 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (11.16 GB used) disk1s6 - Update (APFS) (3 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 210.38 GB Shared values Size: 250.69 GB Free: 24.27 GB Available: 25.17 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 2.36 GB Shared values Size: 250.69 GB Free: 24.27 GB Available: 25.17 GB disk1s3 - Recovery [Recovery] Filesystem: APFS Mount point: /Volumes/Recovery Used: 1.31 GB Shared values Size: 250.69 GB Free: 24.27 GB Available: 25.17 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 250.69 GB Free: 24.27 GB Available: 25.17 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 11.16 GB Shared values Size: 250.69 GB Free: 24.27 GB Available: 25.17 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 3 MB Shared values Size: 250.69 GB Free: 24.27 GB Available: 25.17 GB USB: USB 3.1 bus USB 3.1 bus T2Bus Apple Inc. - Touch Bar Backlight Apple Inc. - Touch Bar Display Apple Inc. - Apple Internal Keyboard / Trackpad Apple - Headset Apple Inc. - Ambient Light Sensor Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Apple T2 Controller Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface en4: iPhone Screen sharing: Enabled System Software: macOS Sequoia 15.3 (24D60) Time since boot: About 7 hours Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Screen sharing: Enabled Unsigned Files: Launchd: /Library/LaunchAgents/ES.Examplify.plist Command: /Applications/Examplify.app/Contents/MacOS/Examplify -launchd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/PT.updd.plist Executable: /Library/PrivilegedHelperTools/PT.updd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.OneDriveUpdaterDaemon.plist Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon Details: Exact match found in the legitimate list - probably OK Apps: 3 Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 182 Apple tasks [Running] 187 Apple tasks [Other] 3 Apple tasks System Launch Agents: [Not Loaded] 20 Apple tasks [Loaded] 192 Apple tasks [Running] 234 Apple tasks Launch Daemons: [Running] PT.updd.plist (Not signed - installed 2021-06-06) Executable: /Library/PrivilegedHelperTools/PT.updd [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.examsoft.ExamplifyService.plist (Not signed - installed 2023-06-06) Executable: /Applications/Examplify.app/Contents/Resources/ExamplifyService/ExamplifyService [Not Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2024-07-20) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-07) [Not Loaded] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2024-07-25) Command: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon -i 871BE67A-6D38-4B6A-B628-8DBAC8BB4C27.pkg [Not Loaded] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2024-07-25) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Not signed - installed 2020-11-23) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-11-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-11-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-29) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2022-11-15) [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2024-07-11) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Loaded] ES.Examplify.plist (Not signed - installed 2022-10-24) Command: /Applications/Examplify.app/Contents/MacOS/Examplify -launchd [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.epson.esua.launcher.plist (Not signed - installed 2021-10-14) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-07) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-07) [Not Loaded] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2024-07-25) Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-11-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-11-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Not Loaded] org.chromium.chromoting.plist (Google LLC - installed 2024-06-13) Command: /Library/PrivilegedHelperTools/ChromeRemoteDesktopHost.app/Contents/MacOS/remoting_me2me_host_service --run-from-launchd User Launch Agents: [Other] com.epicgames.launcher.plist (Not signed - installed 2020-08-13) Command: /usr/bin/open '/Applications/Epic Games Launcher.app' --args -silent [Not Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-10-16) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/enterprise_companion/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-07) [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-07) [Other] com.microsoft.OneDriveMigrationLauncher.plist (Not signed - installed 2020-11-23) Executable: /Applications/OneDrive.app/Contents/MacOS/OneDrive [Not Loaded] com.valvesoftware.steamclean.plist (Not signed - installed 2020-11-14) Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public User Login Items: [Not Loaded] HotspotShieldHelper (App Store - installed 2025-02-10) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/HotspotShieldHelper.app [Not Loaded] StartAtLoginHelper (App Store - installed 2025-02-10) Modern Login Item /Applications/Hotspot Shield.app/Contents/Library/LoginItems/StartAtLoginHelper.app [Not Loaded] ShazamHelper (App Store - installed 2022-08-21) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Not Loaded] ShorteryLauncher (App Store - installed 2025-01-22) Modern Login Item /Applications/Shortery.app/Contents/Library/LoginItems/ShorteryLauncher.app [Not Loaded] PasswordsMenuBarExtra (Apple - installed 2025-01-16) Modern Login Item /System/Applications/Passwords.app/Contents/Library/LoginItems/PasswordsMenuBarExtra.app [Not Loaded] WeatherMenu (Apple - installed 2025-01-16) Modern Login Item /System/Applications/Weather.app/Contents/Library/LoginItems/WeatherMenu.app Applications: 776 Apple apps 88 3rd party apps 37 x86-only apps 3 unsigned apps App Extensions: Notification providers: [Loaded] ServiceExtension - /Applications/WhatsApp.app VPNs: [Loaded] HSSHydraNetworkExtension - /Applications/Hotspot Shield.app [Loaded] HSSWireGuardNetworkExtension - /Applications/Hotspot Shield.app [Loaded] HydraTunnelProvider - /Applications/Hotspot Shield.app [Loaded] WireguardTunnelProvider - /Applications/Hotspot Shield.app Plugins: [Loaded] Intents - /Applications/WhatsApp.app Widgets: [Loaded] PowerPointWidgetKit - /Applications/Microsoft PowerPoint.app QuickLook Previews: [Loaded] EtreCheckQuickLook - ~/Desktop/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Audio Plug-ins: MSTeamsAudioDevice: 2024.45.00.6 (Microsoft Corporation - installed 2024-10-28) Backup: Time Machine information is limited without Full Disk Access Performance: System Load: 1.61 (1 min ago) 1.79 (5 min ago) 2.41 (15 min ago) Nominal I/O usage: 0.40 MB/s File system: 25.19 seconds Write speed: 723 MB/s Read speed: 1745 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 8 % Idle: 90 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 52.68 % (Etresoft, Inc.) WindowServer 9.80 % (Apple) kernel_task 2.23 % (Apple) mdworker_shared (6) 2.00 % (Apple) ServiceExtension 1.32 % (App Store) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 980 MB (Etresoft, Inc.) Google Chrome Helper (Renderer) (6) 655 MB (Google LLC) kernel_task 238 MB (Apple) Google Chrome 236 MB (Google LLC) MTLCompilerService (8) 134 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 3 KB / 15 MB (Apple) mDNSResponder 1 MB / 951 KB (Apple) apsd 237 KB / 898 KB (Apple) remoted 101 KB / 134 KB (Apple) biometrickitd 137 KB / 26 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) airportd 1 (Apple) locationd 1 (Apple) figma_agent 0 (Figma, Inc.) bluetoothd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 753 MB Used RAM: 5.33 GB Cached files: 1.93 GB Available RAM: 2.67 GB Swap Used: 407 MB Software Installs (past 60 days): Install Date Name (Version) 2025-01-14 Telegram (11.6) 2025-01-18 Unzip - RAR ZIP 7Z Unarchiver (2.4.2) 2025-01-20 macOS 15.2 (15.2) 2025-01-22 Shortery (6.5) 2025-01-27 imo (2.14) 2025-01-27 PDF Reader Pro (4.7.6) 2025-02-01 Adobe Acrobat (24.005.20400) (24.005.20400) 2025-02-06 XProtectCloudKitUpdate (5287) 2025-02-06 XProtectPlistConfigData (5287) 2025-02-08 macOS 15.3 (15.3) 2025-02-10 Microsoft Teams (25007.203.3361.6689) 2025-02-10 Hotspot Shield (6.12.0) 2025-02-10 ‎WhatsApp (25.2.79) 2025-02-17 CleanMyMac (5.0.5) 2025-02-17 Cleaner-App (9.1) 2025-02-17 Cleaner One (6.5.3) Clean up: /Library/LaunchAgents/com.epson.esua.launcher.plist /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent Executable not found ~/Library/LaunchAgents/com.epicgames.launcher.plist /Applications/Epic Games Launcher.app Executable not found ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist ~/Library/Application Support/Steam/SteamApps/steamclean Executable not found ~/Library/LaunchAgents/com.microsoft.OneDriveMigrationLauncher.plist /Applications/OneDrive.app/Contents/MacOS/OneDrive Executable not found /Library/LaunchDaemons/com.examsoft.ExamplifyService.plist /Applications/Examplify.app/Contents/Resources/ExamplifyService/ExamplifyService Executable not found Diagnostics Information (past 60 days): 2025-02-17 13:19:03 AboutExtension High CPU Use Executable: /System/Library/ExtensionKit/Extensions/AboutExtension.appex/Contents/MacOS/AboutExtension 2025-02-10 21:36:27 WhatsApp.app High CPU Use Executable: /Applications/WhatsApp.app End of report