EtreCheckPro version: 6.7.1 (67011)
Report generated: 2022-09-02 15:59:52
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:24
Performance: Excellent

Problem: Apps are crashing
Description: 
Finder crashing with one key stroke

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Apps crashing - There have been numerous app crashes.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  System modifications - There are a large number of system modifications running in the background.
  Vintage hardware - This computer may be considered vintage.
  x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system.
  Limited permissions - More information may be available with Full Disk Access.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)
    Status: Vintage
  MacBook Pro Model: MacBookPro13,2
  2.9 GHz Dual-Core Intel Core i5 (i5-6267U) CPU: 2-core
  8 GB RAM - Not upgradeable
    BANK 0/DIMM0 - 4 GB LPDDR3 2133  
    BANK 1/DIMM0 - 4 GB LPDDR3 2133  
  Battery: Health = Normal - Cycle count = 602

Video Information:
  Intel Iris Graphics 550 - VRAM: 1536 MB
    Color LCD (built-in) 2880 x 1800

Drives:
  disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) 
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 250.69 GB
      disk1 [APFS Virtual drive] 250.69 GB (Shared by 6 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (122.68 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (764 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (1.12 GB used)
        disk1s4 - VM (APFS) [APFS VM] (1.07 GB used)
        disk1s5 (APFS) [APFS Container] (15.42 GB used)
          disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.42 GB used)
        disk1s6 - Update (APFS) (7 MB used)

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    Filesystem: APFS
    Mount point: /System/Volumes/Data
    Encrypted
    Used: 122.68 GB
    Shared values
      Size: 250.69 GB
      Free: 109.48 GB
      Available: 119.83 GB

  disk1s2 - Preboot [APFS Preboot]
    Filesystem: APFS
    Mount point: /System/Volumes/Preboot
    Used: 764 MB
    Shared values
      Size: 250.69 GB
      Free: 109.48 GB

  disk1s4 - VM [APFS VM]
    Filesystem: APFS
    Mount point: /System/Volumes/VM
    Used: 1.07 GB
    Shared values
      Size: 250.69 GB
      Free: 109.48 GB

  disk1s5s1 - Macintosh HD [APFS Snapshot]
    Filesystem: APFS
    Mount point: /
    Read-only: Yes
    Used: 15.42 GB
    Shared values
      Size: 250.69 GB
      Free: 109.48 GB
      Available: 119.83 GB

  disk1s6 - Update
    Filesystem: APFS
    Mount point: /System/Volumes/Update
    Used: 7 MB
    Shared values
      Size: 250.69 GB
      Free: 109.48 GB

Network:
  Interface lpss-serial1: LPSS Serial Adapter (1)
  Interface lpss-serial2: LPSS Serial Adapter (2)
  Interface en8: USB 10/100/1000 LAN
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface bridge0: Thunderbolt Bridge
  iCloud Status: one pending file

System Software:
  macOS Monterey 12.5.1 (21G83) 
  Time since boot: About an hour

Notifications:
  EtreCheckPro.app
    one notification

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and FireEye

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.symantec.nis.uninstall.Universal.plist
    Executable: /usr/bin/ruby '/Library/Application Support/nis_Universal_postuninstall.rb'

  Launchd: /Library/LaunchAgents/com.examsoft.softest.plist
    Executable: /Applications/SofTest.app/Contents/MacOS/SofTest -launchd
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
    Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist
    Executable: /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app
    Details: Exact match found in the legitimate list - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the legitimate list - probably OK

  Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

  Apps: 3

Old Applications:
  13 x86-only apps

Kernel Extensions:
  /Library/Application Support/VirtualBox
    [Not Loaded] VBoxDrv.kext - org.virtualbox.kext.VBoxDrv (6.0.12)
    [Not Loaded] VBoxNetAdp.kext - org.virtualbox.kext.VBoxNetAdp (6.0.12)
    [Not Loaded] VBoxNetFlt.kext - org.virtualbox.kext.VBoxNetFlt (6.0.12)
    [Not Loaded] VBoxUSB.kext - org.virtualbox.kext.VBoxUSB (6.0.12)

  /Library/Extensions
    [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0)

System Launch Daemons:
  [Not Loaded]  37 Apple tasks
  [Loaded]  196 Apple tasks
  [Running]  147 Apple tasks
  [Other]  One Apple task

System Launch Agents:
  [Not Loaded]  14 Apple tasks
  [Loaded]  187 Apple tasks
  [Running]  155 Apple tasks

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-06)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-06)
  [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19)
  [Other] com.cisco.anyconnect.vpnagentd.plist (Not signed - installed 2012-06-07)
  [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2022-07-11)
  [Loaded] com.citrix.ctxworkspaceupdater.plist (Citrix Systems, Inc. - installed 2022-07-11)
  [Running] com.fireeye.xagt.plist (FireEye, Inc. - installed 2020-11-07)
  [Other] com.forescout.secureconnector.daemon.plist (Not signed - installed 2021-01-26)
  [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-04-18)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-08-16)
  [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2018-10-17)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-26)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed )
  [Running] com.symantec.nis.uninstall.Universal.plist (Not signed - installed 2022-09-02)
  [Not Loaded] org.virtualbox.startup.plist (Not signed - installed 2019-09-29)
  [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-08-25)

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06)
  [Loaded] com.cisco.anyconnect.gui.plist (Not signed - installed 2012-06-07)
  [Running] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2022-07-01)
  [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2022-07-01)
  [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2022-07-01)
  [Running] com.citrix.WebLauncher.plist (Citrix Systems, Inc. - installed 2022-07-01)
  [Running] com.citrix.safariadapter.plist (Citrix Systems, Inc. - installed 2022-07-01)
  [Loaded] com.examsoft.softest.plist (Not signed - installed 2017-05-11)
  [Running] com.fireeye.xagtnotif.plist (FireEye, Inc. - installed 2020-11-07)
  [Other] com.forescout.secureconnector.agent.plist (Not signed - installed 2021-01-26)
  [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-04-18)
  [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-04-18)
  [Other] com.microsoft.OneDriveStandaloneUpdater.plist (Not signed - installed 2020-05-17)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-08-16)

User Launch Agents:
  [Other] com.adobe.ARM.***.plist (Not signed - installed 2013-07-16)
  [Not Loaded] com.microsoft.OneDriveMigrationLauncher.plist (Not signed - installed 2020-02-01)
  [Not Loaded] org.virtualbox.vboxwebsrv.plist (Not signed - installed 2019-09-29)

User Login Items:
  [Not Loaded] StartUpHelper (Spotify - installed 2020-05-29)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

  [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2022-07-11)
    Modern Login Item
    /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-04-07)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] HP Product Research (HP Inc. - installed 2019-04-07)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

  [Running] Stickies (Apple - installed 2022-08-10)
    Application
    /System/Applications/Stickies.app

Internet Plug-ins:
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-15)
  AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-15)
  iPhotoPhotocast: 7.0 (Apple - installed 2017-01-02)
  SharePointBrowserPlugin: 14.4.4 (? - installed 2017-01-02)

Audio Plug-ins:
  ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2022-08-25)

Backup:
  Time Machine information is limited without Full Disk Access
  Destinations: 
    T**********e [Local] (Last used)
  5 local snapshots
  Oldest local snapshot: 2022-09-02 09:59:45
  Last local snapshot: 2022-09-02 14:46:51

Performance:
  System Load: 1.93 (1 min ago) 1.68 (5 min ago) 1.78 (15 min ago)
  Nominal I/O usage: 0.48 MB/s
  File system: 32.45 seconds
  Write speed: 1182 MB/s
  Read speed: 2082 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 4 %
  User: 10 %
  Idle: 86 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  EtreCheckPro 21.84 % (Etresoft, Inc.)
  WindowServer 12.58 % (Apple)
  kernel_task 8.80 % (Apple)
  Console 4.62 % (Apple)
  bluetoothd 1.18 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 660 MB (Etresoft, Inc.)
  com.apple.WebKit.WebContent (3) 283 MB (Apple)
  kernel_task 263 MB (Apple)
  Safari 141 MB (Apple)
  com.apple.appkit.xpc.openAndSavePanelService (3) 127 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 1 MB / 130 KB (Apple)
  biometrickitd 225 KB / 16 KB (Apple)
  com.apple.WebKit.Networking 137 KB / 32 KB (Apple)
  apsd 8 KB / 40 KB (Apple)
  SafariAdapter 16 KB / 3 KB (Citrix Systems, Inc.)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  Safari 1 (Apple)
  WindowServer 1 (Apple)
  com.apple.WebKit.WebContent (3) 1 (Apple)
  com.apple.WebKit.Networking (2) 1 (Apple)
  launchd 0 (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 306 MB
  Used RAM: 4.32 GB
  Cached files: 3.38 GB

  Available RAM: 3.68 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2022-07-11 Citrix Workspace (22.06.1)
  2022-07-13 Adobe Acrobat Reader DC (22.001.20169) (22.001.20169)
  2022-07-31 macOS 12.5 (12.5)
  2022-08-02 Motif (3.4.5)
  2022-08-11 iMovie (10.3.4)
  2022-08-16 Adobe Acrobat Reader DC (22.002.20191) (22.002.20191)
  2022-08-16 Microsoft AutoUpdate (4.50.22081401)
  2022-08-16 Microsoft Excel (16.64.22081401)
  2022-08-16 Microsoft OneNote (16.64.22081401)
  2022-08-16 Microsoft Outlook (16.64.22081401)
  2022-08-16 Microsoft PowerPoint (16.64.22081401)
  2022-08-16 Microsoft Word (16.64.22081401)
  2022-08-22 XProtectPlistConfigData (2162)
  2022-08-25 Google Drive (1.3.17.192)
  2022-08-25 Zoom (5.11.6.9890)
  2022-08-31 macOS 12.5.1 (12.5.1)
  2022-09-01 MRTConfigData (1.93)
  2022-09-01 XProtectPayloads (71)

Clean up:
  /Library/LaunchAgents/com.microsoft.OneDriveStandaloneUpdater.plist
    /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater
    Executable not found
  ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist
    /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv
    Executable not found
  /Library/LaunchDaemons/com.forescout.secureconnector.daemon.plist
    /Applications/ForeScout SecureConnector.app/Contents/MacOS/ForeScout SecureConnector
    Executable not found
  /Library/LaunchAgents/com.forescout.secureconnector.agent.plist
    /Applications/ForeScout SecureConnector.app/Contents/MacOS/ForeScout SecureConnector
    Executable not found
  ~/Library/LaunchAgents/com.microsoft.OneDriveMigrationLauncher.plist
    /Applications/OneDrive.app/Contents/MacOS/OneDrive
    Executable not found
  ~/Library/LaunchAgents/com.adobe.ARM.***.plist
    /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
    Executable not found
  /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
    /opt/cisco/anyconnect/bin/vpnagentd
    Executable not found

Diagnostics Information (past 7-30 days):
  2022-09-02 15:33:14 Finder Crash (20 times)
    Executable: /System/Library/CoreServices/Finder.app
    Details:
      libsystem_c.dylib: abort() called

  2022-09-02 14:57:10 Spotlight Crash (3 times)
    Executable: /System/Library/CoreServices/Spotlight.app
    Details:
      libsystem_c.dylib: abort() called

  2022-09-02 12:35:41 signpost_reporter High CPU Use (4 times)
    Executable: /usr/libexec/signpost_reporter

  2022-09-02 12:13:36 Symantec Crash
    Executable: /Library/Application Support/Symantec/*/Symantec.app

  2022-09-02 10:59:33 SymDaemon Crash (4 times)
    Executable: /Library/Application Support/Symantec/*/SymDaemon
    Details:
      libsystem_c.dylib: abort() called

  2022-08-31 09:13:21 com.apple.appkit.xpc.openAndSavePanelService Crash
    Executable: /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/com.apple.appkit.xpc.openAndSavePanelService.xpc/Contents/MacOS/com.apple.appkit.xpc.openAndSavePanelService

  2022-08-30 22:22:52 configd High CPU Use
    Executable: /usr/libexec/configd


End of report