EtreCheckPro version: 6.8.0 (68018) Report generated: 2023-03-06 16:31:27 Download EtreCheckPro from https://etrecheck.com Runtime: 7:14 Performance: Below Average Problem: Apps are crashing Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Low performance - EtreCheck report took an unusually long time to run. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Air (13-inch, Early 2014) Status: Obsolete MacBook Air Model: MacBookAir6,2 1.7 GHz Dual-Core Intel Core i7 (i7-4650U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 646 Video Information: Intel HD Graphics 5000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 500.07 GB disk1 [APFS Virtual drive] 500.07 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (324.52 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (854 MB used) disk1s3 - Recovery (APFS) [Recovery] (623 MB used) disk1s4 - VM (APFS) [APFS VM] (2.15 GB used) disk1s5 (APFS) [APFS Container] (15.33 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (15.33 GB used) disk1s6 - Update (APFS) (8 MB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Encrypted Used: 324.52 GB Shared values Size: 500.07 GB Free: 156.42 GB Available: 175.82 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 854 MB Shared values Size: 500.07 GB Free: 156.42 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 2.15 GB Shared values Size: 500.07 GB Free: 156.42 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 15.33 GB Shared values Size: 500.07 GB Free: 156.42 GB Available: 175.82 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 8 MB Shared values Size: 500.07 GB Free: 156.42 GB Network: Interface en3: Thunderbolt Ethernet Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: iPhone Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 44.99 GB available System Software: macOS Big Sur 11.7.4 (20G1120) Time since boot: Less than an hour Notifications: MKPlayer.app one notification (one scheduled) WhatsApp.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and AVG Unsigned Files: Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.dymo.dls.webservice.plist Executable: /Library/Frameworks/DYMO/SDK/DYMO.DLS.Printing.Host.app/Contents/MacOS/DYMO.DLS.Printing.Host Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.avg.osx.securevpn.home.userinit.plist Executable: ~/Library/Application Support/AvgSecureVpn/hub/userinit.sh Launchd: /Library/LaunchDaemons/com.teamviewer.Helper.plist Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.comodo.osxclient.UninstallAgent.plist Executable: /Library/Application Support/com.comodo.osxclient/UninstallAgent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.avg.osx.securevpn.userinit.plist Executable: /Library/Application Support/AvgSecureVpn/hub/userinit.sh Launchd: ~/Library/LaunchAgents/com.avg.antitrack.Uninstaller.plist Command: /usr/bin/open file:///Users/richardsoutham/Library/Application%20Support/AVG%20AntiTrack/Uninstaller.app/ --args uninstall-agent Launchd: /Library/LaunchDaemons/com.avg.osx.securevpn.update.plist Executable: /Library/Application Support/AvgSecureVpn/components/update/update.sh Launchd: /Library/LaunchDaemons/com.dymo.pnpd.plist Executable: /Library/Printers/DYMO/Utilities/pnpd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Application Support/AvgSecureVpn/hub/launchd/com.avg.osx.securevpn.racoonrun.plist Command: /Library/Application Support/AvgSecureVpn/hub/modules/030_racoonrun.sh backup Launchd: /Library/LaunchDaemons/com.avg.osx.securevpn.init.plist Executable: /Library/Application Support/AvgSecureVpn/hub/init.sh Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.avg.osx.securevpn.uninstall.plist Executable: /Library/Application Support/AvgSecureVpn/hub/autouninstall.sh Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/DYMO NPAPI Addin.plugin Plugin: /Library/Internet Plug-Ins/DYMO Safari Addin.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin Apps: 3 Applications: 428 apps 77 x86-only apps 13 unsigned apps System Extensions: [Running] AVG Antivirus Network Extension - version 10.2.256 (AVG Technologies CZ, s.r.o. - 2023-02-26) Application: /Applications/AVGAntivirus.app - version 10.2.256 (AVG Technologies CZ, s.r.o. - 2023-02-26) Kernel Extensions: /Applications/AVGAntivirus.app [Not Loaded] AVGFileShield.kext - com.avg.FileShield (4.0.0 - SDK 10.17) [Not Loaded] AVGPacketForwarder.kext - com.avg.PacketForwarder (2.1 - SDK 10.17) /Applications/FlowSync.app [Not Loaded] HoRNDIS.kext - com.joshuawise.kexts.HoRNDIS (8 - SDK 10.6) /Library/Application Support/COMODO/CCS/FileAccessDaemon.bundle/Contents/Resources [Not Loaded] FileAccessFilter.kext - com.comodo.kext.FileAccessFilter (1.0.2 - SDK 10.14) /Library/Application Support/COMODO/CCS/Repair/Library/Application Support/COMODO/CCS/ContainmentDaemon.bundle/Contents/Resources [Not Loaded] Containment.10.14.kext - com.comodo.kext.ContainmentV4 (1.0 - SDK 10.14) /Library/Extensions [Not Loaded] DymoUsbPrinterClassDriver.kext - com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.10) [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 192 Apple tasks [Running] 137 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 184 Apple tasks [Running] 134 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Running] com.avg.antitrack.HelperTool.plist (AVG Technologies CZ, s.r.o. - installed 2023-02-26) Executable: /Library/PrivilegedHelperTools/com.avg.antitrack.HelperTool [Not Loaded] com.avg.hub.schedule.plist (AVG Technologies CZ, s.r.o. - installed 2023-02-01) Command: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/scripts/schedule.sh --ttl 14400 [Not Loaded] com.avg.hub.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2023-02-01) Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/Helpers/com.avg.hub.xpc [Loaded] com.avg.init.plist (AVG Technologies CZ, s.r.o. - installed 2023-02-26) Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/init.sh [Not Loaded] com.avg.init.plist (AVG Technologies CZ, s.r.o. - installed 2023-03-06) Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/init.sh [Loaded] com.avg.osx.securevpn.init.plist (Not signed - installed 2022-12-05) Executable: /Library/Application Support/AvgSecureVpn/hub/init.sh [Loaded] com.avg.osx.securevpn.uninstall.plist (Not signed - installed 2022-12-05) Executable: /Library/Application Support/AvgSecureVpn/hub/autouninstall.sh [Loaded] com.avg.osx.securevpn.update.plist (Not signed - installed 2022-12-05) Executable: /Library/Application Support/AvgSecureVpn/components/update/update.sh [Not Loaded] com.avg.tuneup.engine.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2022-11-07) Executable: /Applications/AVGTuneUp.app/Contents/Frameworks/CleaningEngine.framework/XPCServices/com.avg.tuneup.engine.xpc [Not Loaded] com.avg.tuneup.services.submit.plist (AVG Technologies CZ, s.r.o. - installed 2022-11-07) Executable: /Applications/AVGTuneUp.app/Contents/PlugIns/Services.framework/Versions/Current/com.avg.tuneup.services.crashReporter [Not Loaded] com.avg.tuneup.services.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2022-11-07) Executable: /Applications/AVGTuneUp.app/Contents/PlugIns/Services.framework/XPCServices/com.avg.tuneup.services.xpc [Not Loaded] com.avg.tuneup.uninstall.plist (AVG Technologies CZ, s.r.o. - installed 2022-11-07) Executable: /Applications/AVGTuneUp.app/Contents/Uninstaller.app/Contents/XPCServices/com.avg.tuneup.uninstall.helper [Not Loaded] com.avg.tuneup.update.xpc.plist (AVG Technologies CZ, s.r.o. - installed 2022-11-07) Executable: /Applications/AVGTuneUp.app/Contents/Frameworks/com.avg.tuneup.update.bundle/Contents/XPCServices/com.avg.tuneup.update.xpc/Contents/MacOS/com.avg.tuneup.update.xpc [Loaded] com.avg.update.plist (AVG Technologies CZ, s.r.o. - installed 2023-02-26) Executable: /Applications/AVGAntivirus.app/Contents/Backend/scripts/update/update.sh [Not Loaded] com.avg.update.plist (AVG Technologies CZ, s.r.o. - installed 2023-03-06) Executable: /Applications/AVGAntivirus.app/Contents/Backend/scripts/update/update.sh [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2022-01-05) Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper [Loaded] com.comodo.DiagnosticUtilityHelper.plist (COMODO Security Solutions, Inc - installed 2020-11-18) Executable: /Library/PrivilegedHelperTools/com.comodo.DiagnosticUtilityHelper [Loaded] com.comodo.InstallerHelper.plist (COMODO Security Solutions, Inc - installed 2019-02-27) Executable: /Library/PrivilegedHelperTools/com.comodo.InstallerHelper [Running] com.comodo.cdmdaemon.plist (COMODO Security Solutions, Inc - installed 2019-05-29) Command: /Applications/Endpoint Manager Communication Client.app/Contents/MacOS/cdmdaemon -e [Loaded] com.comodo.containmentd.plist (COMODO Security Solutions, Inc - installed 2019-02-14) Executable: /Library/Application Support/COMODO/CCS/ContainmentDaemon.bundle/Contents/MacOS/containmentd [Running] com.comodo.fileaccessd.plist (COMODO Security Solutions, Inc - installed 2019-02-14) Executable: /Library/Application Support/COMODO/CCS/FileAccessDaemon.bundle/Contents/MacOS/fileaccessd [Running] com.dymo.pnpd.plist (Not signed - installed 2016-01-28) Executable: /Library/Printers/DYMO/Utilities/pnpd [Loaded] com.epson.RemotePrintIODaemon.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIODaemon.app/Contents/MacOS/RemotePrintIODaemon [Running] com.itarian.rmmserviced.plist (COMODO Security Solutions, Inc - installed 2019-05-29) Command: /Applications/Endpoint Manager Communication Client.app/Contents/MacOS/RmmService -e [Loaded] com.jdi.ss.SSHelper.plist (SS Protect Limited - installed 2019-10-06) Executable: /Library/PrivilegedHelperTools/com.jdi.ss.SSHelper [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-02-28) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-02-28) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-02-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2018-10-29) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-27) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.teamviewer.Helper.plist (Not signed - installed 2018-10-29) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Other] com.teamviewer.teamviewer_service.plist (Not signed - installed 2014-10-13) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-12-02) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-08) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.apple.AuthenticationServicesCore.AuthenticationServicesAgent.plist (Apple - installed 2023-03-06) Executable: /Library/Apple/System/Library/CoreServices/SafariSupport.bundle/Contents/MacOS/AuthenticationServicesAgent [Not Loaded] com.avg.hub.plist (AVG Technologies CZ, s.r.o. - installed 2023-02-01) Executable: /Library/Application Support/AVGHUB/com.avg.hub.app/Contents/MacOS/com.avg.hub [Running] com.avg.osx.securevpn.update-agent.plist (AVG Technologies CZ, s.r.o. - installed 2022-12-05) Executable: /Library/Application Support/AvgSecureVpn/components/update/com.avg.osx.securevpn.update-agent [Loaded] com.avg.osx.securevpn.userinit.plist (Not signed - installed 2022-12-05) Executable: /Library/Application Support/AvgSecureVpn/hub/userinit.sh [Not Loaded] com.avg.tuneup.plist (AVG Technologies CZ, s.r.o. - installed 2022-11-07) Command: /Applications/AVGTuneUp.app/Contents/MacOS/AVGTuneUp -standaloneInstanceAllowed YES [Not Loaded] com.avg.tuneup.update.plist (AVG Technologies CZ, s.r.o. - installed 2022-11-07) Executable: /Applications/AVGTuneUp.app/Contents/Frameworks/com.avg.tuneup.update.bundle/Contents/MacOS/com.avg.tuneup.update [Not Loaded] com.avg.userinit.plist (AVG Technologies CZ, s.r.o. - installed 2023-03-06) Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/userinit.sh [Loaded] com.avg.userinit.plist (AVG Technologies CZ, s.r.o. - installed 2023-02-26) Executable: /Applications/AVGAntivirus.app/Contents/Backend/hub/userinit.sh [Running] com.comodo.Agent.plist (COMODO Security Solutions, Inc - installed 2019-02-14) Executable: /Library/Application Support/COMODO/CCS/Agent.app/Contents/MacOS/Agent [Running] com.comodo.TrayMenu.plist (COMODO Security Solutions, Inc - installed 2019-02-14) Executable: /Library/Application Support/COMODO/CCS/TrayMenu.app/Contents/MacOS/TrayMenu [Loaded] com.comodo.osxclient.UninstallAgent.plist (Not signed - installed 2019-06-11) Executable: /Library/Application Support/com.comodo.osxclient/UninstallAgent [Running] com.comodo.osxclient.plist (COMODO Security Solutions, Inc - installed 2019-05-29) Executable: /Applications/Endpoint Manager Communication Client.app/Contents/MacOS/Endpoint Manager Communication Client [Other] com.dymo.dls.webservice.plist (Not signed - installed 2016-01-28) Executable: /Library/Frameworks/DYMO/SDK/DYMO.DLS.Printing.Host.app/Contents/MacOS/DYMO.DLS.Printing.Host [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2022-05-08) Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent [Loaded] com.epson.RemotePrintIOHelper.plist (Seiko Epson Corporation - installed 2022-10-17) Executable: /Library/Printers/EPSON/InkjetPrinter2/Backend/RemotePrintIOHelper.app/Contents/MacOS/RemotePrintIOHelper [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2017-07-24) Command: /Applications/Epson Software/Epson Utilities/Epson Customer Research Participation.app/Contents/MacOS/Ecrp Ecrp [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-10-14) Executable: /Applications/Epson Software/EPSON Software Updater.app/Contents/EPSON Software Updater Agent.app/Contents/MacOS/EPSON Software Updater Agent [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-10-10) Executable: /Library/Application Support/EPSON/Scanner/ScannerMonitor/Epson Scanner Monitor.app/Contents/MacOS/Epson Scanner Monitor [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-02-28) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-02-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Other] com.teamviewer.teamviewer.plist (Not signed - installed 2014-10-13) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES [Other] com.teamviewer.teamviewer_desktop.plist (Not signed - installed 2014-10-13) Command: /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full User Launch Agents: [Other] com.adobe.ARM.***.plist (Not signed - installed 2016-09-12) Command: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto [Loaded] com.avg.antitrack.CookiesCleaner.chrome.plist (AVG Technologies CZ, s.r.o. - installed 2023-02-26) Command: /Applications/AVG AntiTrack.app/Contents/MacOS/CookiesCleaner clear chrome --clearable-option httpCookies --scheduled [Loaded] com.avg.antitrack.CookiesCleaner.safari.plist (AVG Technologies CZ, s.r.o. - installed 2023-02-26) Command: /Applications/AVG AntiTrack.app/Contents/MacOS/CookiesCleaner clear safari --clearable-option httpCookies --scheduled [Loaded] com.avg.antitrack.Shuffler.plist (AVG Technologies CZ, s.r.o. - installed 2023-03-06) Executable: /Applications/AVG AntiTrack.app/Contents/MacOS/Shuffler [Loaded] com.avg.antitrack.Uninstaller.plist (Not signed - installed 2021-07-23) Command: /usr/bin/open file:///Users/richardsoutham/Library/Application%20Support/AVG%20AntiTrack/Uninstaller.app/ --args uninstall-agent [Loaded] com.avg.osx.securevpn.home.userinit.plist (Not signed - installed 2022-12-05) Executable: ~/Library/Application Support/AvgSecureVpn/hub/userinit.sh [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Not signed - installed 2014-06-20) Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-01-12) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost User Login Items: [Loaded] AutoLauncher (AVG Technologies CZ, s.r.o. - installed 2023-02-26) Modern Login Item /Applications/AVG AntiTrack.app/Contents/Library/LoginItems/AutoLauncher.app [Running] XSJ59WMJBM.com.avg.osx.securevpn.helper (AVG Technologies CZ, s.r.o. - installed 2022-11-29) Modern Login Item /Applications/AVG Secure VPN.app/Contents/Library/LoginItems/XSJ59WMJBM.com.avg.osx.securevpn.helper.app [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2023-02-06) Application /Applications/Adobe Acrobat Reader.app/Contents/Helpers/AdobeResourceSynchronizer.app [Running] Dropbox (Dropbox, Inc. - installed 2023-02-26) Application /Applications/Dropbox.app [Running] OneDrive (Microsoft Corporation - installed 2023-02-28) Application /Applications/OneDrive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-02-28) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-02-28) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] ShazamHelper (App Store - installed 2022-08-17) Modern Login Item /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app [Loaded] StartUpHelper (Spotify - installed 2023-01-16) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Trello Login Helper (App Store - installed 2023-03-06) Modern Login Item /Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app [Not Loaded] WeatherHelper (App Store - installed 2017-12-09) Modern Login Item /Applications/Weather Live Free.app/Contents/Library/LoginItems/WeatherHelper.app [Running] WhatsApp (App Store - installed 2023-02-26) Application /Applications/WhatsApp.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2023-02-26) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-08-15) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2019-08-15) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app App Extensions: Safari extensions: PayPal Honey - /Applications/PayPal Honey.app MKPlayer - /Applications/MKPlayer.app Finder sync extensions: OneDrive Finder Integration - /Applications/OneDrive.app Dropbox Finder Extension - /Applications/Dropbox.app Share services: Telegram - /Applications/Telegram.app OneNote - /Applications/Microsoft OneNote.app File providers: OneDrive File Provider - /Applications/OneDrive.app Internet Plug-ins: Silverlight: 5.1.50901.0 (? - installed 2016-10-13) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-07-20) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-07-20) DYMO NPAPI Addin: 1.0 (? - installed 2016-01-28) DYMO Safari Addin: (? - installed 2016-01-28) SharePointBrowserPlugin: 14.7.7 (? - installed 2017-11-21) Safari Extensions: MKPlayer (App Store - installed 2022-05-26) PayPal Honey (App Store - installed 2022-12-22) Backup: Time Machine Not Configured! 3rd party backup: Carbon Copy Cloner Performance: System Load: 3.44 (1 min ago) 17.45 (5 min ago) 16.93 (15 min ago) Nominal I/O usage: 5.69 MB/s File system: 40.09 seconds Write speed: 630 MB/s Read speed: 732 MB/s CPU Usage Snapshot: Type Overall System: 11 % User: 10 % Idle: 79 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdworker_shared (35) 153.33 % (Apple) mds 11.56 % (Apple) WindowServer 9.52 % (Apple) kernel_task 8.68 % (Apple) mds_stores 5.86 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (10) 528 MB (Google LLC) EtreCheckPro 508 MB (Etresoft, Inc.) mdworker_shared (36) 307 MB (Apple) kernel_task 175 MB (Apple) Dropbox (3) 115 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 221 KB / 143 KB (Apple) Spotify 171 KB / 15 KB (Spotify) com.avg.Antivirus.SystemExtension 88 KB / 31 KB (AVG Technologies CZ, s.r.o.) Dropbox 17 KB / 94 KB (Dropbox, Inc.) apsd 33 KB / 71 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 5 (Apple) mdbulkimport (3) 5 (Apple) trustd (5) 3 (Apple) touristd 2 (Apple) ReportCrash (2) 2 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 42 MB Used RAM: 5.10 GB Cached files: 2.86 GB Available RAM: 2.90 GB Swap Used: 512 KB Software Installs (past 60 days): Install Date Name (Version) 2023-02-01 AVGHUB (3.1.39) 2023-02-06 Adobe Acrobat Reader (22.003.20314) (22.003.20314) 2023-02-15 Microsoft AutoUpdate (4.56.23021201) 2023-02-15 Microsoft OneNote (16.70.23021201) 2023-02-15 Microsoft Outlook (16.70.23021201) 2023-02-15 Microsoft Excel (16.70.23021201) 2023-02-15 Microsoft PowerPoint (16.70.23021201) 2023-02-15 Microsoft Word (16.70.23021201) 2023-02-26 WhatsApp (2.2307.10) 2023-03-02 Telegram (9.4.2) 2023-03-06 Kindle (1.40.0) 2023-03-06 Trello (2.13.10) 2023-03-06 XProtectPlistConfigData (2166) 2023-03-06 XProtectPayloads (91) 2023-03-06 macOS 11.7.4 (11.7.4) 2023-03-06 MRTConfigData (1.93) 2023-03-06 Safari (16.3.1) Clean up: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop Executable not found /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service Executable not found /Library/LaunchAgents/com.teamviewer.teamviewer.plist /Applications/TeamViewer.app/Contents/MacOS/TeamViewer Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 7-30 days): 2023-03-06 16:14:13 Endpoint Manager Communication Client.app Crash (20 times) Executable: /Applications/Endpoint Manager Communication Client.app 2023-03-06 14:07:26 Mail.app Crash (20 times) Executable: /System/Applications/Mail.app Details: dyld3 mode *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '*** -[NSArray indexOfObject:inSortedRange:options:using Comparator:]: object cannot be nil' terminating with uncaught exception of type NSException abort() called 2023-03-06 13:48:40 Dropbox.app Crash Executable: /Applications/Dropbox.app Details: dyld: launch, loading dependent libraries 2023-03-01 08:31:14 com.apple.WebKit.GPU Crash Executable: /Library/Apple/*/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.GPU.xpc/Contents/MacOS/com.apple.WebKit.GPU End of report