EtreCheckPro version: 6.5.2 (6F007) Report generated: 2021-10-06 18:30:35 Download EtreCheckPro from https://etrecheck.com Runtime: 2:02 Performance: Excellent Problem: Computer is too slow Description: Just purchased a refurbished 13â Mac from Apple with the M1 chip. I us ed Migrant Assistant from my 2012 Intel 15â Mac, and Iâ m concerned tha t on my new mac with Big Sur there is corruption issues. Not sure exac tly, but itâ s running too slow for a new, updated mac. When I start an app or load a website at the same time as my old mac, my old mac beat s it. Suspicious! I need for it to work faster and not take so long to load. Major Issues: Anything that appears on this list needs immediate attention. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvem ent. No Time Machine backup - Time Machine backup not found. Heavy RAM usage - Apps are using a large amount of RAM. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by d efault in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro Model: MacBookPro17,1 2.40 GHz Apple M1 (m1) CPU: 8-core 8 GB RAM - Not upgradeable Battery: Health = Normal - Cycle count = 8 Video Information: Apple M1 Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512Q 500.28 GB (Solid State - TRIM: Yes) Internal Apple Fabric NVM Express disk0s1 [APFS Container] 524 MB disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes) disk1s1 - iSCPreboot (APFS) [APFS Preboot] (Shared - 7 MB used) disk1s2 - xART (APFS) (Shared - 6 MB used) disk1s3 - Hardware (APFS) (Shared - 328 KB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 20 KB used) disk0s2 [APFS Container] 494.38 GB disk3 [APFS Virtual drive] 494.38 GB (Shared by 6 volumes) Page 1 MacBook Pro 2021-10-06 disk3s1 (APFS) [APFS Container] (Shared - 23.58 GB used) disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 23.54 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (Shared - 200 MB used) disk3s3 - Recovery (APFS) [Recovery] (Shared - 983 MB used) disk3s4 - Update (APFS) (Shared - 587 MB used) disk3s5 - Data (APFS) [APFS Virtual drive] (Shared - 181.13 GB used) disk3s6 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk0s3 [APFS Container] 5.37 GB disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes) disk2s1 - Recovery (APFS) [Recovery] (Shared - 992 MB used) disk2s2 - Update (APFS) (Shared - 25 KB used) Mounted Volumes: disk1s1 - iSCPreboot [APFS Preboot] 524 MB (Shared - 7 MB used, 505 MB free) APFS Mount point: /System/Volumes/iSCPreboot disk1s2 - xART 524 MB (Shared - 6 MB used, 505 MB free) APFS Mount point: /System/Volumes/xarts disk1s3 - Hardware 524 MB (Shared - 328 KB used, 505 MB free) APFS Mount point: /System/Volumes/Hardware disk2s1 - Recovery [Recovery] 5.37 GB (Shared - 992 MB used, 4.36 GB free) APFS Mount point: /System/Volumes/Update/SFR/mnt1 disk3s1 [APFS Container] 494.38 GB (Shared - 23.58 GB used, 287.75 GB free) APFS Mount point: /System/Volumes/Update/mnt1 Encrypted Partitions: disk3s1s1 disk3s1s1 - Macintosh HD [APFS Snapshot] 494.38 GB (Shared - 23.54 GB used, 289.84 GB available, 287.75 GB free) APFS Mount point: / Read-only: Yes disk3s2 - Preboot [APFS Preboot] 494.38 GB (Shared - 200 MB used, 287.75 GB free) APFS Mount point: /System/Volumes/Preboot disk3s4 - Update 494.38 GB (Shared - 587 MB used, 287.75 GB free) APFS Mount point: /System/Volumes/Update Page 2 MacBook Pro 2021-10-06 disk3s5 - Data [APFS Virtual drive] 494.38 GB (Shared - 181.13 GB used, 289.84 GB available, 287.75 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk3s6 - VM [APFS VM] 494.38 GB (Shared - 20 KB used, 287.75 GB free) APFS Mount point: /System/Volumes/VM Network: Interface en3: Ethernet Adaptor (en3) Interface en4: Ethernet Adaptor (en4) Interface en0: Wi-Fi 802.11 a/b/g/n/ac/ax Interface en5: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Big Sur 11.2.3 (20D91) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.nvidia.CUDASoftwareUpdate.plist Executable: /Library/PreferencePanes/CUDA%20Preferences.prefPane Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.nvidia.cuda.launcher.plist Executable: /Library/PreferencePanes/CUDA Preferences.prefPane/Contents/Resources/CUDAd.sh start Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.skype.skypeinstaller.plist Executable: /Library/PrivilegedHelperTools/com.skype.skypeinstaller Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/M acOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/M Page 3 MacBook Pro 2021-10-06 acOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist Executable: /Library/PrivilegedHelperTools/com.oracle.java.JavaUpdateHelper Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/PreferencePanes/CUDA Preferences.prefPane Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pre fPane Apps: 1 Old Applications: 15 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (EPSON, 2.2.7) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.11.0 - SDK 10.8) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (5.0.4 - SDK 10.8) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] CUDA.kext - com.nvidia.CUDA (NVIDIA Corporation, 1.1.0) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 180 Apple tasks [Running] 142 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 18 Apple tasks [Loaded] 182 Apple tasks [Running] 131 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-08-11) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-08-11) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-11-24) [Loaded] com.apple.installer.osmessagetracing.plist (? dbb717cc - installed 2020-01-27) [Loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2021-09-10) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-09-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-07-02) [Loaded] com.nvidia.cuda.launcher.plist (? 20f73770 - installed 2016-01-15) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2015-04-10) [Loaded] com.oracle.java.JavaUpdateHelper.plist (? 95986cc6 - installed 2015-07-03) [Loaded] com.skype.skypeinstaller.plist (? e22fb79d - installed 2014-09-14) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.pl ist (Adobe Systems, Inc. - installed 2021-09-10) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) Page 4 MacBook Pro 2021-10-06 [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-09-14) [Loaded] com.nvidia.CUDASoftwareUpdate.plist (? f47cd3dc - installed 2021-10-06) [Not Loaded] com.oracle.java.Java-Updater.plist (? 901433b8 - installed 2015-04-10) [Running] com.wdc.WD-Drive-Agent.plist (Western Digital Corporation Branded Products Group - installed 2017-07 -01) User Launch Agents: [Loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-03-12) [Loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2021-09-10) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2018-03-12) User Login Items: [Loaded] StartUpHelper (Spotify - installed 2021-06-08) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2015-03-22) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-26) Silverlight: 5.1.20913.0 (? - installed 2014-01-06) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-06-26) RingCentralMeetings: 20.2.8534.0618 (RingCentral, Inc. - installed 2021-01-27) JavaAppletPlugin: Java 8 Update 45 (? - installed 2016-05-14) PepperFlashPlayer: 32.0.0.465 (Adobe Inc. - installed 2020-12-08) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-09-02) 3rd Party Preference Panes: CUDA Preferences (? - installed 2016-01-15) Flash Player (Adobe Inc. - installed 2020-11-24) Java (? - installed 2015-07-03) Backup: Time Machine information not available without Full Drive Access. Performance: System Load: 3.83 (1 min ago) 2.83 (5 min ago) 2.29 (15 min ago) Nominal I/O speed: 266.84 MB/s File system: 7.44 seconds Write speed: 2193 MB/s Read speed: 2353 MB/s CPU Usage Snapshot: Type Overall System: 17 % User: 34 % Idle: 49 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) com.apple.MobileSoftwareUpdate.UpdateBrainService 243.02 % (? - /private/var/db/com.apple.xpc.roleaccount d.staging/com.apple.MobileSoftwareUpdate.UpdateBrainService.16777230.917076.xpc/Contents/MacOS) Page 5 MacBook Pro 2021-10-06 kernel_task 17.88 % (Apple) EtreCheckPro 11.06 % (Etresoft, Inc.) WindowServer 5.86 % (Apple) Google Chrome Helper (GPU) 0.30 % (Google, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (10) 2.19 GB (Google, Inc.) Google Chrome 404 MB (Google, Inc.) EtreCheckPro 291 MB (Etresoft, Inc.) Google Chrome Helper (3) 174 MB (Google, Inc.) Google Chrome Helper (GPU) 81 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) mDNSResponder 528 KB / 251 KB (Apple) com.apple.MobileSoftwareUpdate.UpdateBrainService 37 KB / 26 KB (? - /private/var/db/com.apple.xpc.roleacco untd.staging/com.apple.MobileSoftwareUpdate.UpdateBrainService.16777230.917076.xpc/Contents/MacOS) apsd 21 KB / 34 KB (Apple) assistantd 6 KB / 4 KB (Apple) rapportd 2 KB / 1 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) com.apple.MobileSoftwareUpdate.UpdateBrainService 140 (? - /private/var/db/com.apple.xpc.roleaccountd.stag ing/com.apple.MobileSoftwareUpdate.UpdateBrainService.16777230.917076.xpc/Contents/MacOS) WindowServer 4 (Apple) sandboxd 0 (Apple) Google Chrome Helper (GPU) 0 (Google, Inc.) fseventsd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 308 MB Used RAM: 7.32 GB Cached files: 388 MB Available RAM: 696 MB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-10-04 MRTConfigData (1.84) 2021-10-04 XProtectPlistConfigData (2151) 2021-10-04 RosettaUpdateAuto (1.0.0.0.1.1614768091) 2021-10-04 Voice Update - Nora (1.14.4) Diagnostics Information (past 7-30 days): 2021-10-06 17:44:11 Google Chrome.app - Crash Executable: /Applications/Google Chrome.app 2021-10-04 21:57:36 corebrightnessd - Crash Executable: /usr/libexec/corebrightnessd Details: dyld3 mode *** Terminating app due to uncaught exception 'NSGenericException', re Page 6 MacBook Pro 2021-10-06 ason: 'SkyLight offline - restart corebrightnessd' terminating with uncaught exception of type NSException abort() called 2021-10-04 16:59:14 corespotlightd - Crash Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/V ersions/A/Support/corespotlightd Details: dyld3 mode [0x16b62b000] Caught mach exception [0x16b7cf000] Repeated error on address 0x10bfd40f2 [0x16b7cf000] *warn* Got exception on data storage addr:0x10bfd40f2 st art:0x10bfd4000 map end:0x10c0d4000 file end:16384 sres:0 dev:16777233 ino:257891 [0x16b7cf000] Retry operation on address 0x10bfd40f2 (0x10bfd40f2) 0.0 00000 [0x16b7cf000] *warn* Got exception on data storage addr:0x10bfd40f2 st art:0x10bfd4000 map end:0x10c0d4000 file end:16384 sres:0 dev:16777233 ino:257891 [0x16b7cf000] *warn* Got exception on data storage addr:0x10bfd411e st art:0x10bfd4000 map end:0x10c0d4000 file end:16384 sres:0 dev:16777233 ino:257891 [0x16b513000] Error unliking store.updates: 2 [0x16b59f000] Error unliking store.updates: 2 [0x16b6b7000] Error unliking store.updates: 2 [0x16b743000] *warn* Failed updating index state [0x16b743000] Error 2, oid 1 [0x16b743000] Error 2, oid 1 [0x16b743000] Failed to get kMDStoreAccumulatedCounts [0x16b743000] Failed to get kMDStoreAccumulatedSizes [0x16b743000] *warn* Failed updating index state [0x16b743000] Error 2, oid 1 [0x16b743000] Error 2, oid 1 [0x16b743000] *warn* Failed getting store cookie [0x16b743000] Error 2, oid 1 [0x16b743000] Error 2, oid 1 [0x16b743000] *warn* Failed updating index state [0x16b743000] Error 2, oid 1 [0x16b743000] Error 2, oid 1 [0x16b743000] *warn* Failed updating index state [0x16b743000] Error 2, oid 1 [0x16b743000] Error 2, oid 1 [0x16b59f000] *warn* Failed updating index state [0x16b59f000] Error 2, oid 1 [0x16b59f000] Error 2, oid 1 [0x16b59f000] Failed to get kMDStoreAccumulatedCounts [0x16b59f000] Failed to get kMDStoreAccumulatedSizes [0x16b59f000] *warn* Failed updating index state [0x16b59f000] Error 2, oid 1 [0x16b59f000] Error 2, oid 1 [0x16b59f000] *warn* Failed getting store cookie [0x16b59f000] Error 2, oid 1 [0x16b59f000] Error 2, oid 1 [0x16b59f000] *warn* Failed updating index state [0x16b59f000] Error 2, oid 1 [0x16b59f000] Error 2, oid 1 [0x16b59f000] *warn* Failed updating index state Page 7 MacBook Pro 2021-10-06 [0x16b59f000] Error 2, oid 1 [0x16b59f000] Error 2, oid 1 [0x10 2021-10-04 12:03:34 rpcsvchost - High CPU Use Executable: /usr/libexec/rpcsvchost End of report Page 8