EtreCheckPro version: 6.4.3 (6E010)
Report generated: 2021-04-08 12:59:21
Download EtreCheckPro from https://etrecheck.com
Runtime: 3:05
Performance: Excellent

Problem: Computer is restarting
Description: 
Remove BitDefender for the second time.

Major Issues:
  Anything that appears on this list needs immediate attention. 
  Battery failure - Your battery is reporting that it needs to be serviced.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  Vintage hardware - This computer may be considered vintage.
  Kernel extensions present - This computer has kernel extensions that may not work in the future.

Hardware Information:
  MacBook Pro (Retina, 15-inch, Mid 2014) - Vintage!
  MacBook Pro Model: MacBookPro11,3
  2.5 GHz Quad-Core Intel Core i7 (i7-4870HQ) CPU: 4-core
  16 GB RAM - Not upgradeable
    BANK 0/DIMM0 - 8 GB DDR3 1600  
    BANK 1/DIMM0 - 8 GB DDR3 1600  
  Battery: Health = Service Battery - Cycle count = 41

Video Information:
  Intel Iris Pro - VRAM: 1536 MB
    Color LCD (built-in) 2880 x 1800
  NVIDIA GeForce GT 750M - VRAM: 2 GB

Drives:
  disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes) 
  Internal PCI 5.0 GT/s x2 Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 500.07 GB
      disk1 [APFS Virtual drive] 500.07 GB (Shared by 6 volumes)
        disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 405.96 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 338 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 614 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
        disk1s5 (APFS) [APFS Container] (Shared - 15.05 GB used)
          disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.05 GB used)
        disk1s6 - Update (APFS) (Shared - 3 MB used)

Mounted Volumes:
  disk1s1 - Macintosh HD - Data [APFS Virtual drive]
    500.07 GB (Shared - 405.96 GB used, 86.62 GB available, 76.87 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s2 - Preboot [APFS Preboot]
    500.07 GB (Shared - 338 MB used, 76.87 GB free)
    APFS
    Mount point: /System/Volumes/Preboot

  disk1s4 - VM [APFS VM]
    500.07 GB (Shared - 1.07 GB used, 76.87 GB free)
    APFS
    Mount point: /System/Volumes/VM

  disk1s5s1 - Macintosh HD [APFS Snapshot]
    500.07 GB (Shared - 15.05 GB used, 86.62 GB available, 76.87 GB free)
    APFS
    Mount point: /
    Read-only: Yes

  disk1s6 - Update
    500.07 GB (Shared - 3 MB used, 76.87 GB free)
    APFS
    Mount point: /System/Volumes/Update

Network:
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en3: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 130.53 GB available

System Software:
  macOS Big Sur 11.2.3 (20D91) 
  Time since boot: Less than an hour

Notifications:
  EtreCheckPro.app
    7 notifications

  BetterZip.app
    one notification

  Meta.app
    10 notifications

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Login Item: /Applications/ForkLift.app/Contents/Library/LoginItems/ForkLiftMini.app

  Apps: 38


System Extensions:
  [activated_disabled] Bitdefender.SPSE - version 1.5.0 (Bitdefender SRL - 2021-03-03)
    Application: /Applications/Bitdefender/BitdefenderAgent.app - version 1.5.0

Kernel Extensions:
  /Applications/Toast 17 Titanium/MultiCam Capture and Editing.app
    [Not Loaded] Soundflower.kext - com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7)

  /Applications/Wondershare Filmora9.app
    [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6)

  /Library/Application Support/Roxio
    [Not Loaded] TDIXController64.kext - com.roxio.TDIXController (2.0)

  /Library/Extensions
    [Not Loaded] Sentinel.kext - com.SafeNet.driver.Sentinel (7.5.2)
    [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (2.7.3)
    [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6)
    [Not Loaded] MovaviSoundGrabber.kext - com.movavi.driver.SoundGrabber (1.6.5 - SDK 10.9)
    [Not Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (15.5.106 - SDK 10.10)
    [Not Loaded] YamahaSteinbergUSBAudio.kext - jp.co.yamaha.driver.YamahaSteinbergUSBAudio (2.0.2 - SDK 10.9)

System Launch Agents:
  [Not Loaded]  18 Apple tasks
  [Loaded]  200 Apple tasks
  [Running]  113 Apple tasks

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  201 Apple tasks
  [Running]  123 Apple tasks
  [Other]  One Apple task

Launch Agents:
  [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2018-08-02)
  [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2021-02-17)
  [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2021-01-08)
  [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2021-01-08)

Launch Daemons:
  [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-04-07)

User Launch Agents:
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2020-11-13)

User Login Items:
  [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2021-02-24)
    Modern Login Item
    /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app

  [Not Loaded] start_enpass (App Store - installed 2021-03-26)
    Modern Login Item
    /Applications/Enpass.app/Contents/Library/LoginItems/start_enpass.app

  [Not Loaded] ForkLiftMini (? - installed 2019-11-28)
    Modern Login Item
    /Applications/ForkLift.app/Contents/Library/LoginItems/ForkLiftMini.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2019-11-17)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2019-11-17)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Not Loaded] SpeedTestHelper (App Store - installed 2021-03-28)
    Modern Login Item
    /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app

  [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2019-06-21)
    Modern Login Item
    /Applications/Utilities/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app

  [Not Loaded] StartupHelper (Seiko Epson Corporation - installed 2021-01-04)
    Modern Login Item
    /Library/Printers/EPSON/Fax/Utility/Fax Receive Monitor.app/Contents/Library/LoginItems/StartupHelper.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-11-17)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

  [Not Loaded] HP Product Research (HP Inc. - installed 2018-08-07)
    Modern Login Item
    /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app

Audio Plug-ins:
  YamahaSteinbergUSBAudio: 2.0.2 (Yamaha Corporation - installed 2019-10-24)

Safari Extensions:
  Enpass Extension (App Store - installed 2021-03-26)

Backup:
  Auto backup: Yes
  Volumes being backed up: 
    Macintosh HD: Disk size: 500.07 GB - Disk used: 423.20 GB 
  Destinations: 
    M****************O [Local] (Last used)
      Total size: 5.00 TB
      Total number of backups: 1
      Oldest backup: 2021-04-07 18:33:46
      Last backup: 2021-04-07 18:33:46
    M*************p [Local]
      Total size: 2.00 TB
      Total number of backups: 16
      Oldest backup: 2019-03-01 18:22:51
      Last backup: 2021-04-07 15:09:55
  9 local snapshots
  Oldest local snapshot: 2021-04-07 13:06:01
  Last local snapshot: 2021-04-08 11:49:02

  3rd party backup: Carbon Copy Cloner

Performance:
  System Load: 6.61 (1 min ago) 5.13 (5 min ago) 2.27 (15 min ago)
  Nominal I/O speed: 0.00 MB/s
  File system: 19.06 seconds
  Write speed: 661 MB/s
  Read speed: 641 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 1 %
  User: 2 %
  Idle: 97 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  WindowServer 10.92 % (Apple)
  EtreCheckPro 7.38 % (Etresoft, Inc.)
  kernel_task 3.00 % (Apple)
  EEventManager 0.04 % (Seiko Epson Corporation)
  bluetoothd 0.04 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  EtreCheckPro 624 MB (Etresoft, Inc.)
  AMPLibraryAgent 300 MB (Apple)
  mds_stores 278 MB (Apple)
  Finder 170 MB (Apple)
  WindowServer 129 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 59 KB / 34 KB (Apple)
  cloudd 33 KB / 15 KB (Apple)
  apsd 5 KB / 8 KB (Apple)
  com.apple.Safari.SafeBrowsing.Service 7 KB / 1 KB (Apple)
  rapportd 3 KB / 1 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 4 (Apple)
  EEventManager 0 (Seiko Epson Corporation)
  mDNSResponder 0 (Apple)
  symptomsd 0 (Apple)
  coreaudiod 0 (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 8.32 GB
  Used RAM: 3.87 GB
  Cached files: 3.81 GB

  Available RAM: 12.13 GB
  Swap Used: 0 B

Software Installs (past 60 days):
  Install Date Name (Version)
  2021-02-15 Microsoft NTFS by Tuxera 2019 (2019)
  2021-02-15 Microsoft NTFS by Tuxera 2019 (2019)
  2021-03-12 iMovie (10.2.3)
  2021-03-12 iMovie (10.2.3)
  2021-03-13 Professional Plugin Suite for Photoshop (build 1734) (1.0)
  2021-03-13 Professional Plugin Suite for Photoshop (build 1734) (1.0)
  2021-03-26 Enpass (6.6.1)
  2021-03-26 Enpass (6.6.1)
  2021-03-26 Numbers (11.0)
  2021-03-26 Numbers (11.0)
  2021-03-26 Pages (11.0)
  2021-03-26 Pages (11.0)
  2021-03-26 Duplicate File Finder (6.13)
  2021-03-26 Duplicate File Finder (6.13)
  2021-03-26 Speedtest (1.20)
  2021-03-26 Speedtest (1.20)
  2021-03-29 Pro Video Formats (2.2.1)
  2021-03-29 Pro Video Formats (2.2.1)
  2021-03-31 Epson ScanSmart (3.6.1)
  2021-03-31 Epson ScanSmart (3.6.1)
  2021-03-31 Epson Scanner Monitor (1.0.0)
  2021-03-31 Epson Scanner Monitor (1.0.0)
  2021-03-31 Epson Event Manager (2.51.83)
  2021-03-31 Epson Event Manager (2.51.83)
  2021-03-31 EPSON Printer Driver (10.93)
  2021-03-31 EPSON Printer Driver (10.93)
  2021-03-31 Epson Customer Research Participation (2.51)
  2021-03-31 Epson Customer Research Participation (2.51)
  2021-04-01 Keynote (11.0)
  2021-04-01 Keynote (11.0)
  2021-04-01 XProtectPlistConfigData (2143)
  2021-04-01 XProtectPlistConfigData (2143)
  2021-04-01 macOS 11.2.3 (11.2.3)
  2021-04-01 MRTConfigData (1.76)
  2021-04-01 Malwarebytes for Mac (1.0)
  2021-04-02 Bitdefender (1.5.0.317)
  2021-04-02 avformac
  2021-04-04 Kamino (2.1.0(462))

Diagnostics Information (past 7-30 days):
  2021-04-08 12:09:10 Firefox.app High CPU Use
    Executable: /Applications/Firefox.app

  2021-04-08 11:59:05 bdagentd Crash
    Executable: /Users/***/*/bdagentd
    Details:
      dyld: launch, loading dependent libraries

  2021-04-08 09:34:29 media-indexer High CPU Use (6 times)
    Executable: /System/Library/PrivateFrameworks/AssistantServices.framework/Versions/A/XPCServices/media-indexer.xpc/Contents/MacOS/media-indexer

  2021-04-07 21:10:47 BDUpdDaemon High CPU Use (2 times)
    Executable: /Library/Bitdefender/*/antivirus.bundle/BDUpdDaemon

  2021-04-07 09:48:45 backupd High CPU Use (5 times)
    Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd

  2021-04-05 18:47:59 AntivirusforMac.app High CPU Use (2 times)
    Executable: /Library/Bitdefender/*/AntivirusforMac.app

  2021-04-04 18:08:54 Blu-ray Player Pro.app Hang
    Executable: /Applications/Blu-ray Player Pro.app

  2021-04-04 17:59:56 VLC.app Hang
    Executable: /Applications/VLC.app

  2021-04-04 17:46:22 com.apple.WebKit.WebContent High CPU Use
    Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

  2021-04-04 16:43:35 WindowServer Crash
    Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
    Details:
      StartTime:2021-04-04 11:49:00
      GPU:IG&NV
      MetalDevice for accelerator(0x0): 0x0 (MTLDevice: 0x0)
      IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/P0P2@1/IOPP/GFX
      0@0/NVDA,Display-A@0/NVDA
      IOPresentment:
      T IOPresentmentCreateForRegistryID:3274: 0 0x100000435
      F ioPresentmentOpenServiceForID:1311: regid
      T ioPresentmentGenerateDeviceMap:1661: ndevs 1 (0 1 0 1 0)
      T ioPresentmentGenerateDeviceMap:1738: 0 0 0
      T ioPresentmentPopulateIOFramebufferEntries:1519: kAGDCVendorInfo 0x10
      0000439 0x10000 0x106b
      T ioPresentmentPopulateIOFramebufferEntries:1539: kAGDCGPUCapability 0
      x100000439 220 1
      F IOPresentmentCreateForRegistryID:3406: iface 0x815
      F IOPresentmentCreateForRegistryID:3465: iface 0x1
      IOPresentment Device Map:
      Origin: AGDC
      Devices: {
      0={
      A:0x0(<err:gms>),0x0(<err:gms>),0, C:0x239(IOService:/AppleACPIPlatfor
      mExpert/PCI0@0/AppleACPIPCI/IGPU@2),0x439(AppleIntelAzulController/Int
      elFBClientControl),32519, F:0x239,0x435(AppleIntelFramebuffer@0),30499
      ,0}}

  2021-04-03 20:53:06 lsd Crash
    Executable: /usr/libexec/lsd
    Details:
      dyld3 mode
      savedDB WAS seeded, newDB WAS NOT seeded. Failed attempting to remap d
      atabase, abort to trigger seeding. Error: Error Domain=NSOSStatusError
      Domain Code=-9496 "kCSStoreBadDataErr" UserInfo={Line=204, Checksum=2,
       ZeroedRanges=(
      "0x388000-0x389FFF (8 KB)",
      "0x392000-0x39FFFF (57 KB)"
      ), NSDebugDescription=kCSStoreBadDataErr, NSURL=file:/var/folders/zz/z
      yxvpxvq6csfxvn_n0000000000000/0/com.apple.LaunchServices.dv/com.apple.
      LaunchServices-2543-v2.csstore}
      abort() called


End of report